09 Nov 2021
India IT Services Market Grows by 7.3% in 1H2021 with Indian Enterprises Continuing to Invest in Digital Transformation Amidst the Second Wave, IDC Reports
INDIA, November 10, 2021 –The Indian IT & Business Services market was valued at USD 6.96 Billion and recorded a 6.4% year-over-year (YoY) growth In 1H2021 (Jan-Jun) compared to 5.1% in 1H2020, according to the International Data Corporation's (IDC) Worldwide Semiannual Services Tracker. The increase in growth rate was primarily due to the continued focus on digital transformation initiatives by enterprises in the country.
“Despite the harsh second wave of the COVID-19 pandemic, enterprises continued to invest in digital transformation initiatives to address the change in business models, streamline operations, enhance customer and employee experience, and improve overall resiliency. Verticals like government and manufacturing, which delayed IT investments in 2020, hiked up their IT spend in 1H2021, and enterprises in the country continued to increasingly depend on IT service providers for solutions in areas like cloud, security, artificial intelligence, analytics, etc. With the vaccination drive picking up pace, the overall economy and consumer demand are expected to bounce back to pre-COVID levels, thus driving the Indian IT services market in the upcoming months," said Harish Krishnakumar, Senior Market Analyst, IT Services, IDC India.
Of the IT & Business Services market, the IT Services market contributed 78% and grew by 7.3% in 1H2021 compared to the 5.7% growth in 1H2020. Further, as per IDC, the IT & Business Services market will witness an increased momentum in the upcoming cycles due to the revival of the economy and continued increased spending in areas like cloud, security, artificial intelligence, etc. The IT & Business Services market is projected to reach US$19.93 billion by the end of 2025, growing at a CAGR of 8.2% between 2020-2025.
IDC classifies the IT & Business Services market into three primary markets – Project-Oriented, Managed Services, and Support Services. For 1H2021, project-oriented services registered the highest growth rate at 7.2%, followed by managed services at 6.2%, and support services at 5.3%, respectively.
In 1H2021, hosted application management and hosted infrastructure services continued to record the highest growth rates as many enterprises continued to migrate their applications to the cloud. Offerings like system integration and network consulting integration also witnessed an increased demand, as enterprises ramped up their investments in application modernization and network transformation initiatives during this cycle.
"1H2021 turned out to be the year that showcased enterprise resiliency strengthen at a remarkable pace. Most enterprises witnessed a bounce back with business reaching the pre-pandemic situation. While large enterprises continued to take long strides towards transformation initiatives, the mid-market segment adopted a cautious approach towards technology investments; with a focus on investments that provided quick returns in the form of customer acquisition, talent retention or financial returns. Long-term or capital-intensive projects were de-prioritized for some of the SMB organizations. Large enterprises evaluated infrastructure modernization and application transformation projects and engaged with service providers to navigate the journey. Small and medium businesses focused on process automation, customer experience management, and hybrid cloud management during the period," said Shweta Baidya, Senior Research Manager, Enterprise Software and ICT Services, IDC India.
*All market size and growth percentage numbers are in constant currency.
For more information about IDC's products and research services, please contact Shivani Anand, Senior Marketing Specialist, at email@example.com. You can also follow IDC India’s Twitter and LinkedIn pages for regular updates.
About IDC Trackers
IDC Tracker products provide accurate and timely market size, company share, and forecasts for hundreds of technology markets from more than 100 countries around the globe. Using proprietary tools and research processes, IDC's Trackers are updated on a semiannual, quarterly, and monthly basis. Tracker results are delivered to clients in user-friendly excel deliverables and on-line query tools. The IDC Tracker Charts app allows users to view data charts from the most recent IDC Tracker products on their iPhone and iPad.
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology, IT benchmarking and sourcing, and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly owned subsidiary of International Data Group (IDG), the world's leading tech media, data, and marketing services company. To learn more about IDC, please visit www.idc.com. Follow IDC on Twitter at @IDC and LinkedIn. Subscribe to the IDC Blog for industry news and insights.
All product and company names may be trademarks or registered trademarks of their respective holders.
Copy the following code into your site