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Publication date: 10 Oct 2022

Almost 75% of Healthcare Providers in Asia/Pacific* will Increase Spending on Patient-centric Apps, says IDC report


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SINGAPORE, October 11, 2022 – The latest IDC report titled, Patient of One: Redefining Patient-Centric Care, found that almost 75% of healthcare providers in Asia/Pacific* will increase spending on customer engagement apps to better cater to the shift of care delivery from in-person to care anywhere.

This IDC report portrays the patient-centric care trends into three care areas such as care anywhere, artificial intelligence (AI)–driven predictive care, and personalized care, strongly supported by technology and patient/consumer-centric ecosystems. The three care areas are demonstrated in the report by merging regional trends captured through data from IDC's 2021–2022 Future Enterprise Resiliency and Spending (FERS) Survey, corresponding IDC predictions, and case examples from Asia/Pacific* countries.

The report also emphasizes the need to change from legacy systems to align with modern healthcare workflow as healthcare organizations prioritize intelligent digital workspaces moving forward.

Highlights of the report include:

  • 44% of healthcare organizations in Asia/Pacific* have a digital-first strategy
  • Two-thirds of healthcare organizations in Asia/Pacific prioritize the ethical use of AI for explainability and transparency in the next two years
  • About 62.4% of healthcare organizations in the region are set to prioritize intelligent workspaces moving forward
  • The increased focus of healthcare organizations in the region will be on providing better connected care and making patients feel cared for through innovation and faster solution deployments

"As patient-centric care takes precedence across Asia/Pacific*, the healthcare system, workplace, and workforce need to be redefined moving forward. Although structured data capture, data governance, and AI adoption play vital roles in this redefining process, healthcare organizations also need to plan for intelligent digital workspaces and physical workplaces to ensure inclusive patient-centric care," says Manoj Vallikkat, Senior Research Manager, Healthcare Insights, IDC Asia/Pacific.

For more information on this IDC document, please contact Manoj Vallikkat at For media inquiries, please contact Miguel Carreon at or Michael de la Cruz at

*Asia/Pacific including Japan


IDC Health Insights

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About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading tech media, data and marketing services company. To learn more about IDC, please visit Follow IDC on Twitter at @IDCAP and LinkedIn. Subscribe to the IDC Blog for industry news and insights.