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Publication date: 10 Jan 2024

IDC: 60% of Asia/Pacific Organizations to Augment Operations by 2027, Increasing Worker Efficiency by 50%


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Top Manufacturing Predictions in Asia/Pacific* for 2024 and Beyond Revealed by IDC

SINGAPORE, 11 January 2024 – Inthe latest report, IDC FutureScape: Worldwide Manufacturing 2024 Predictions — Asia/Pacific (Excluding Japan) Implications, IDC predicts that by 2027, 60% of Asia/Pacific-based organizations will augment operational roles with automation technology, elevating employee engagement and unlocking a 50% increase in worker efficiency.

Asia stands as the dominant region for manufacturing and consumer markets. The manufacturing sector is forecasted to continue to grow despite being dragged down by several external factors including a sluggish global economy, higher monetary interest rates, rising material costs, and cross border trade protectionism. Manufacturers face significant challenges in navigating a dynamic and fiercely competitive market. Issues such as supply chain disruptions, escalating inflation, growing cyber threats, workforce shortages, and mandatory sustainability compliances are compelling organizations to reassess and reshape their business strategies.

IDC’s predictions highlight that AI will drive greater automation that reduces human intervention, creating an autonomous environment, improving decision making that drives higher operational efficiencies. The introduction of GenAI has spurred manufacturers to reconsider their approach and reimagine the next level of use cases. Below are the other AI-driven predictions for the region:

Use of AI/ML for High-Mix, Low-Volume Production: By 2025, to promote personalized products as added-value, 40% of Asia-based 2000 (A2000) manufacturers will fully utilize AI/ML for high-mix, low-volume production.

Generative AI Integration Into Operational Systems: By 2025, 40% of Asia/Pacific-based companies are integrating operational systems with GenAI to better ingest data, identify issues, and provide real time context to operators improving efficiency by 5%.

Use of AI/ML in Robotics and Automation: By 2028, the integration of AI/ML into robotic and automation routines within industrial operations will increase by 30%, driving higher efficiencies and a 10% reduction in downtime.

In the near term (2024-2026), the focus will be on integration of AI to augment operational roles and improve product personalization, and on the integration of GenAI into operational workflow. Meanwhile, long-term (2027-2029) focus will be on adoption of AI-powered robotics and automation for higher efficiencies and better productivity performance.

The other predictions that business leaders should pay attention to as they navigate the changes ahead includes:

From Supply Chain Control Towers to Orchestration: By 2028, 35% of A2000 companies are using supply chain orchestration tools integrating key suppliers/customers that include digital twin capabilities improving supply chain responsiveness by 20%.

Autonomous Service Parts Planning: By 2027, 50% of the A2000 will look to autonomous service parts planning for improved mean-time-to-repair driving 25% better service delivery through optimized customer or operator asset productivity.

Digital Commerce Platform: By 2025, 60% of A2000 organizations will have a digital commerce platform in place for ecosystem operation, driving a 10% higher data capitalization rate and improving customer retention by 10%.

The New CEO: By 2027, 20% CIOs also have the role of Chief Ecosystem Officer, orchestrating IT and business across their ecosystem to meet customer needs and lower cost of ecosystem participation by 25%.

Balancing Operational Resiliency with Cost Efficiency: By 2026, 50% of A2000 companies will have strategies in place to better balance operational resiliency with cost efficiency, thus improving margins by 5%.

Operationalizing Ecosystem Sustainability Data: By 2027, 40% of A2000 companies will be using comprehensive ecosystem sustainability data to make decision across the full range of operations, reducing carbon footprint by 30%.

"Manufacturers in the Asia/Pacific region are adopting a digital business model with a primary focus on increasing revenue streams, enhancing operational efficiency, managing risks, and fortifying operational resilience. Technologies such as automation, robotics, cloud computing, edge computing, artificial intelligence, GenAI, and digital twin are pivotal enablers for organizations to cultivate operational excellence, business agility, and resilience. These technologies play a crucial role in achieving both short- and long-term goals, thereby opening up new avenues of opportunity for businesses," says Dr. Wai Yee Lee, Research Manager, IDC Manufacturing Insights Asia/Pacific.

Each year, IDC releases its top technology predictions at worldwide, regional and country level through its IDC FutureScape R eports  and gives a crystal ball view of what is ahead for the rapidly changing IT industry. These predictions have been used to shape the strategies and business objectives of technology leaders and business executives in the next 1-5 years. All the predictions stated here cover Asia/Pacific implications.

Catch an on-demand replay of IDC's 2024 Predictions presentation that will be available as part of a series of FutureScape webinars addressing the IT Industry, AI and Automation, Digital Business, CIO Agenda, and Emerging Technologies. If you would like to attend any of these webinars, register and learn more HERE.

Asia/Pacific Japan FutureScape Reports come with a complimentary report that provides specific recommendations for tech vendor sales and marketing leaders. Leverage on IDC insights to better understand clients’ priorities and enhance your storytelling and go to market plans, access the IDC FutureScape: Worldwide Manufacturing 2024 Predictions — Asia/Pacific (Excluding Japan) Implications — Positioning for Success — Opportunities for Tech Sales and Marketing Leaders market presentation HERE.

For more information about IDC FutureScape and other resources, please visit our regional FutureScape site. For sales inquiries on the IDC FutureScape framework and reports, please contact your IDC account manager or Tessa Rago at For media queries, please contact Michael de la Cruz at   or Miguel Carreon

*Asia/Pacific excluding Japan


About IDC FutureScape

IDC FutureScape reports are used to shape IT strategy and planning for the enterprise by providing a basic framework for evaluating IT initiatives in terms of their value to business strategy now and in the foreseeable future. IDC's FutureScape reports are comprised of a set of decision imperatives designed to identify a range of pending issues that CIOs and senior technology professionals will confront within a typical five-year business planning cycle.

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading tech media, data and marketing services company. To learn more about IDC, please visit Follow IDC on Twitter at @IDCAP and LinkedIn. Subscribe to the IDC Blog for industry news and insights.