02 Aug 2017
London, August 2, 2017 — Quality continues to be a mission-critical initiative for manufacturers across products, manufacturing, supply chain, and service. Increasingly, as products, demands, and value chains become more complex, manufacturers are looking at quality more strategically to adopt an enterprise quality management view that encompasses each segment of quality in the organization. A new IDC PeerScape: Practices for Quality Management, outlines current implementations and best practices for quality management.
“What is clear is that manufacturers realize that quality information can no longer exist siloed in their organizations: this means that the quality team and information flow from products, manufacturing, supply chain, and service must be embedded into the relevant part of their business for rapid decision support. These decisions can be reactive when a quality issue arises, or predictive, using analytics to determine when there will be a need for maintenance, engineering change, or process optimization,” said Jeff Hojlo, program director, Product Innovation Strategies.
IDC recommends that creating a reliable feedback loop, leveraging the shop floor for quality insights, enabling collaborative resolution, ensuring quality along the supply chain, and establishing enterprise quality management are all focus areas and best practices for quality.
According to IDC Manufacturing Insights, despite the efforts and technologies companies have been constantly putting toward the subject, the real gap today is that this is still a siloed discipline:
For additional information about this report or to arrange a one-on-one briefing with an IDC analyst, please contact your IDC account manager or email firstname.lastname@example.org
IDC PeerScape reports provide IT executives and their enterprise partners with practices that have the most impact on the success of a technology initiative. They help mitigate project risk and increase the likelihood of the initiative driving business value by capturing practices from peers that should be emulated.
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