Press FAQ

Publication date: 15 May 2023

EMEA Telecom Providers Look Beyond Traditional Services to Supplement Sub-Inflation-Level Growth, says IDC


For more information, contact:

Prague, May 16, 2023 – Spending on telecom services and pay TV services in Europe, the Middle East, and Africa (EMEA) increased by 2.4% year on year in 2022, reaching $449 billion, according to the Worldwide Semiannual Telecom Services Tracker published by International Data Corporation (IDC). IDC forecasts EMEA spending on telecom and pay TV services will increase by 2.7% this year and reach a total of $461 billion. The latest forecast is slightly more optimistic compared to the version published in November last year. IDC attributes this acceleration to the increase in tariffs of telecommunication services fueled by inflation.

According to the latest IMF forecasts, inflation will continue for at least the next three years, which means that operators will continue to increase tariffs, clients will be paying more for services, and the total nominal value of the market will be growing at a faster pace. For these reasons, we have revised our forecast upward, not only for 2023, but for the entire first half of the forecast period.

In 2022, spending on telecom services in Europe increased by 1.1% year on year. This relatively low level of growth was mainly the result of two factors: 1) the war in Ukraine and related economic sanctions imposed on Russia, the biggest market of the CEE subregion; and 2) significant slowdown of the major Western Europe (WE) economies due to the drastic growth of interest rates. On the other hand, telecom services spending in the MEA subregion posted healthy growth of 5%, fueled by the lower saturation of markets in the less-developed countries of Sub-Saharan Africa.

Telcos in Europe are expected to continue investing into advanced telecommunications technologies, despite current and forecast inflation. Telecom service providers hope that the migration to all-IP and new-generation access (NGA) broadband will help offset the decline in revenue from fixed and mobile voice services. They also expect 5G to unlock new opportunities by allowing massive machine-type and ultra-reliable low-latency communications.

European companies are also accelerating the pace of digitalization and “software-ization” of their business processes. They are creating new go-to-market strategies based on data and intelligence and new innovative business models based on telco-as-a-platform and co-creation within ecosystems.

“Telecom operators are completely transforming — from providers of traditional commodity-style services to modern full-stack technology suppliers," says Kresimir Alic, research director with IDC’s Worldwide Telecom Services. "By doing so, they hope to become leaders of the digital revolution and acquire a central position in the new digitalized world."

About IDC Trackers

IDC Tracker products provide accurate and timely market size, vendor share, and forecasts for hundreds of technology markets from more than 100 countries around the globe. Using proprietary tools and research processes, IDC's Trackers are updated on a semiannual, quarterly, and monthly basis. Tracker results are delivered to clients in user-friendly excel deliverables and on-line query tools.

For more information about IDC's Worldwide Semiannual Telecom Services Tracker, please contact Kathy Nagamine at 650-350-6423 or

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company that activates and engages the most influential technology buyers. To learn more about IDC, please visit Follow IDC on Twitter at @IDC and LinkedIn.