Dubai, November 16, 2022 – International Data Corporation (IDC) yesterday hosted more than 200 senior IT and business leaders from across the UAE for the IDC DX Forum 2022. Taking place at Dubai's iconic Museum of the Future under the theme "Digital Leaders for the Digital Era," the event served up essential guidance on how those in attendance can become a key element in enabling the digital goals of their organizations' development plans, strategies, and visions. A series of expert-led panel discussions tackled the perceived challenges around the future of work and explored the unique characteristics that define the UAE's most successful digital-first organizations.

The event culminated in the 2022 edition of the IDC Future Enterprise Awards, which formally recognized the achievements of UAE-based organizations that have successfully planned and executed digital transformation (DX) initiatives across multiple areas of their businesses through the implementation of disruptive digital technologies. Awards were handed out across the following four categories:

Future of Customer Experience

This award recognized five organizations that have been able to rethink and effectively transform the way they conduct customer-related initiatives (e.g., customer engagement, customer experience, customer service). The winners were as follows:

• Aster DM Healthcare – Aster Hospitals UAE

• Dubai National Insurance & Reinsurance

• Dubai Taxi Corporation

• First Abu Dhabi Bank

• Union Coop

Best in Future of Digital Infrastructure

This award recognized five organizations that have improved the responsiveness, scalability, and resiliency of their infrastructure by leveraging third-party provided and operated infrastructure resources delivered as a service. The winners were as follows:

• Roads & Transport Authority

• ANKABUT

• Galadari Brothers

• Al Nabooda Automobiles

• Mantrac Group

Best in Future of Operations

This award recognized five organizations that have successfully rethought the ways in which their operations are managed. The winners were as follows:

• Dubai Taxi Corporation

• Roads & Transport Authority

• Dubai Health Authority

• Ministry of Health & Prevention

• MBC Group

Best in Future of Digital Innovation

This award recognized ten organizations that have been able to transform themselves from being mere software consumers into full-blown, large-scale software innovators. The winners were as follows:

• Al Ramz Capital

• Aster Hospitals UAE

• Dubai Taxi Corporation

• Emirates Health Services

• Emrill Services

• Gargash Group of Companies

• GEMS Education

• HLB HAMT

• Jumeirah Group International

• Roads & Transport Authority

IDC would like to congratulate all the above winners for their well-deserved awards and thank its valued partners for the UAE edition of the IDC DX Forum 2022, which included: Microsoft as Strategic Partner; Thales as Gold Partner; SentinelOne as Silver Partner; Cloudera as Awards Headline Sponsor; and DX Talks and Tech Magazine as Media Partners.

To learn more about the IDC DX Forum, please click here. Alternatively, you can contact Sheila Manek at smanek@idc.com    or on +971 4 446 3154. You can also join the conversation on social media using the hashtag #IDCDXFORUM.

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International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology, IT benchmarking and sourcing, and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly owned subsidiary of International Data Group (IDG), the world's leading tech media, data, and marketing services company. To learn more about IDC, please visit www.idc.com. Follow IDC on Twitter at @IDC     and LinkedIn. Subscribe to the IDC Blog     for industry news and insights.

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