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01 Sep 2016

IDC Government Insights Evaluates Systems Integrators Serving the U.S. Federal Government in New IDC MarketScape

New research finds SIs integral to expanding government’s transformational toolbox

FRAMINGHAM, Mass., September 1, 2016IDC Government Insights announced today the availability of a new IDC MarketScape report, IDC Marketscape: U.S. System Integrators Serving the U.S. Federal Government 2016 Vendor Assessment (Doc #US41687116). The new report is an evaluation based on a comprehensive framework and a set of parameters that assess system integrators (SI) relative to one another and to those factors expected to be most conducive to digital transformation in the U.S. federal government market. According to the new research, SIs play an important role in expanding government's transformation toolbox. Vendors highlighted include Accenture, CGI, Dell Services Federal Government, Deloitte, HPE, IBM, PwC, and Unisys.

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With the advance of the 3rd P latform and its four pillars — mobility, cloud, Big Data and analytics, and social business — government organizations are now facing a fundamental shift in IT. Government entities are employing these technologies coupled with organizational, operational, and business model innovation to create new ways of operating and delivering services and information. However, government faces significant challenges including an increasingly complex infrastructure and the changing government workplace. Modern technology is critical to helping government transform and become more agile and responsive in understanding citizen needs but agencies often need external support to execute and implement new technologies. SIs often provide that support.

Key findings from the new MarketScape include:

  • Five of the SIs are enabling their government clients to achieve mission outcomes through deploying cybersecurity and all 3rd Platform technologies.
  • Several of the SIs featured in this report have developed innovation labs employing human-centric service design principles in immersive experiences.
  • Many SIs in this report are using predictive analytics on their own recruitment data to aid in shifting their overall hiring and future key skills strategies.
  • Most of the SIs in this report have plans for specific U.S. federal government practices that provide professional services for one or more of IDC's identified Innovation A ccelerators, including IoT, robotics, cognitive/artificial intelligence, wearables, and digital services/citizen experiences.

"Many of the SIs included in this study are deploying agile processes and assisting agencies in the design of user-friendly offerings for the data-driven customer with the goal of driving better mission outcomes. And, while some government organizations have adopted agile software development to varying degrees, progress for many has been slow," said Adelaide O' Brien, research director, IDC Government Insights. "IDC predicts that by 2018, 90% of all industry projects will be rooted in the concepts of experimentation, speed, and quality (see IDC FutureScape: Worldwide CIO Agenda 2016 Predictions). However, government lags behind other industries in this regard. This suggests that to achieve and excel in mission outcomes government organizations must achieve excellence in agility as a regular part of their operating mode."

IDC MarketScape criteria selection, weightings, and vendor scores represent well-researched IDC judgment about the market and specific vendors. IDC analysts tailor the range of standard characteristics by which vendors are measured through structured discussions, surveys, and interviews with market leaders, participants and end users. Market weightings are based on user interviews, buyer surveys and the input of a review board of IDC experts in each market. IDC analysts base individual vendor scores, and ultimately vendor positions within the IDC MarketScape, on detailed surveys and interviews with the vendors, publicly available information and end-user experiences in an effort to provide an accurate and consistent assessment of each vendor's characteristics, behavior and capability.

For additional information about this report or to arrange a one-on-one briefing with Adelaide O’Brien, please contact Sarah Murray at 781-378-2674 or Reports are available to qualified members of the media. For information on purchasing reports, contact ; reporters should email

About IDC MarketScape

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of IT, telecommunications, or industry-specific suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT, telecommunications, or industry-specific vendors can be meaningfully compared. The framework also provides technology buyers with a transparent foundation to allow companies to independently compare the strengths and weaknesses of current and prospective vendors.

About IDC Government Insights

IDC Government Insights assists government policy, program, and IT leaders, as well as the suppliers who serve them, in making more effective technology decisions by providing accurate, timely, and insightful fact-based research and consulting services. Staffed by senior analysts with decades of government and IT industry experience, our global research analyzes and advises on business and technology issues facing the Federal/Central and local/provincial Governments. International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology market. IDC is a subsidiary of IDG, the world’s leading technology, media, research, and events company. For more information, please visit, email, or call 703-485-8300. Visit the IDC Government Insights Community at