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23 Jun 2017

New IDC MarketScape Evaluates Worldwide Digital Transformation Consulting and Systems Integration Service Providers

FRAMINGHAM, Mass., June 23 2017 – International Data Corporation (IDC) today announced the release of a new study, IDC MarketScape : Worldwide Digital Transformation Consulting and Systems Integration Services 2017 Vendor Assessment (US41523517), which evaluates consulting and systems integration providers catering to the worldwide Digital Transformation (DX) space.

The 10 vendors evaluated in the study are Accenture, Cognizant, Deloitte, EY, HCL, IBM, KPMG, NTT DATA, PricewaterhouseCoopers (PwC), and Wipro.

This IDC MarketScape provides technology buyers with insight into services providers' strengths and challenges and assesses which providers might be the best fit for their DX journey.

A few key findings from the IDC MarketScape include:

When buyers were asked, what characteristics were required for a DX consulting and systems integration (C&SI) services project to be successful at a worldwide level, the top two characteristics were "ability to achieve desired business outcomes" and "ability to transform critical business processes for digital solutions".

Across all 38 strategies and capabilities assessed, the "employee management strategy" and "offering or functionality roadmap" attributes were rated most highly, on average, across all DX professional service providers.

The strategy attribute that received the lowest mean scores overall was "delivery model."

"With customers expecting to achieve business outcomes, create innovative solutions that produce results, and transform business processes upon implementation of a Digital Transformation solution, digital implementation services providers must focus on a balanced portfolio that not only offers digital technology implementation solutions, but also caters to customers' business process transformation needs," says Ali Zaidi, research director, IT Consulting and Systems Integration Business Strategies at IDC.

For more information about this study, contact Ali Zaidi at

About IDC MarketScapes

IDC MarketScapes are the IT industry's premier vendor assessment tool, providing in-depth quantitative and qualitative technology market assessments of IT suppliers. IDC MarketScapes mitigate supplier risk by providing an accurate and consistent assessment of suppliers' characteristics, behavior, and capabilities.

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data, and marketing services company that activates and engages the most influential technology buyers. To learn more about IDC, please visit Follow IDC on Twitter at @IDC and LinkedIn.


For more information, contact:

Michael Shirer