08 Nov 2021

IDC FutureScape: Top 10 Predictions for the Future of Intelligence

NEEDHAM, Mass., November 8, 2021 – Results from the International Data Corporation (IDC) Future of Intelligence survey reveal a significant positive correlation between enterprise intelligence and better business outcomes. By investing in enterprise intelligence, organizations can achieve first-order benefits – improved decision-making, higher knowledge, and more efficiency – which in turn result in improved financial outcomes, employee outcomes, customer outcomes, and offering outcomes.

Enterprise intelligence is a key driver for growth for organizations of all sizes, across all industries and geographies. IDC's research shows that 60% of organizations that scored highest in its enterprise intelligence index scale saw major improvements in decision making compared to 1% of organizations with poor enterprise intelligence. Also, 47% of organizations that scored well in enterprise intelligence increased customer acquisition by 10% or more, compared with 10% of those with poor enterprise intelligence.

"IDC FutureScape predictions highlight key trends that will occur over the next five years," said Chandana Gopal, research director, Future of Intelligence. "These predictions will help guide business leaders as they strive to improve enterprise intelligence to become leaders in their markets and outpace their peers."

IDC's Future of Intelligence top 10 predictions impact the four pillars of enterprise intelligence:

  • The ability to synthesize information
  • The capacity to learn from the information
  • The ability to apply those insights at scale
  • A data-driven culture built on a foundation of technology that enables all of the above

Prediction 1: By 2025, 10% of F500 companies will incorporate scientific methods and systematic experimentation at scale, resulting in a 50% increase in product development and business planning projects — outpacing peers.

Prediction 2: By 2023, 70% of F1000 enterprises will be involved in intercompany intelligence sharing based on common standards, values, and goals, strengthening mutualism in ecosystem relationships by 50%.

Prediction 3: 40% of the G2000 will double the use of intelligent automation in knowledge retention, dissemination, and information synthesis by 2026, filling the skills vacuum in the data to insights life cycle.

Prediction 4: By 2026, 30% of organizations will use forms of behavioral economics and AI/ML-driven insights to nudge employees' actions, leading to a 60% increase in desired outcomes.

Prediction 5: A lack of meritocracy-based data culture will erode trust in management, reducing employee satisfaction and increasing turnover in two-thirds of mid-size to large enterprises by 2024, exacerbating skills gaps.

Prediction 6: By 2023, 60% of enterprise intelligence initiatives will be business specific, purpose built for business, shortening the data to decisions time frame by 30%, driving higher agility and resiliency.

Prediction 7: By 2024, 30% of the G2000 will leverage post-pandemic automation initiatives, with the role of the middle manager evolving to that of a visionary, curator, and connector, driving collective intelligence.

Prediction 8: By 2025, to reduce reputational risks, 40% of G2000 companies will be forced to redesign their approaches to algorithmic decision making, providing better human oversight and explainability.

Prediction 9: By 2026, advances in computing will enable 10% of previously unsurmountable problems faced by F100 organizations to be solved by super-exponential advances in complex analytics.

Prediction 10: By 2025, three-fourths of large enterprises will face blind spots due to a lack of intelligent knowledge networks and the harmonization they provide between localized and centralized intelligence.

These predictions are discussed in greater detail in a new IDC FutureScape report, IDC FutureScape: Worldwide Future of Intelligence 2022 Predictions (IDC #US47913321), which is available for download at: https://www.idc.com/events/futurescape?tab=latest-research.

The Future of Intelligence predictions were also presented in a webinar hosted by Chandana Gopal. Details and registration for an on-demand replay of the webinar can be found at: https://goto.webcasts.com/starthere.jsp?ei=1488595&tp_key=363ea790a7.

Finally, IDC has published a blog which further explores the implications of this year's Future of Intelligence predictions. The blog can be found at: https://blogs.idc.com/2021/11/08/idcs-future-of-intelligence-2022-predictions.

About IDC FutureScape

IDC FutureScape reports are used to shape IT strategy and planning for the enterprise by providing a basic framework for evaluating IT initiatives in terms of their value to business strategy now and in the foreseeable future. IDC's FutureScapes are comprised of a set of decision imperatives designed to identify a range of pending issues that CIOs and senior technology professionals will confront within the typical 3-year business planning cycle.

To learn more about IDC FutureScape reports for 2022, please visit: https://www.idc.com/events/futurescape.

About IDC's Future of Intelligence Research Practice

IDC's Future of Intelligence research practice helps organizations build strategies to become learning enterprises built on evidence-based cultures. In the Future of Intelligence, organizations will rethink how they define and invest in enterprise intelligence, focusing on approaches that scale.

To learn more about IDC's Future of Intelligence research practice, please visit https://www.idc.com/promo/future-of-x/intelligence

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology, IT benchmarking and sourcing, and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly owned subsidiary of International Data Group (IDG), the world's leading tech media, data, and marketing services company. To learn more about IDC, please visit www.idc.com. Follow IDC on Twitter at @IDC and LinkedIn. Subscribe to the IDC Blog for industry news and insights.



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