Moving from Crisis to Recovery

How Tech Builds Business Resiliency and Enables Agility

As the world faces the COVID-19 pandemic, technology has proven to be key in keeping businesses afloat by enabling remote work, agile business, and external digital engagement. In the longer-term, organizations will leverage technology to underpin every process, initiative, and value chain as they journey to the next normal. More now than ever, organizations are looking for new ideas and emerging best practices from their technology partners.

The purpose of this site is to continuously update our market data and outlook to reflect our best understanding of what is happening in ICT markets in Latin America to ensure that our customers have the information they need to make critical business decisions.

Plan, prepare and sell in the wake of the Pandemic. Learn how with these use cases.

Moving From Crisis to Recovery: Why Tech is Critical to Success

While COVID-19 has disrupted every element of global business, it has also demonstrated why digital transformation is critical to enterprise organizations, and why building a Future Enterprise is the end goal for successful businesses.

As a global recession looms and organizations make their way through five identified stages of enterprise recovery, CEOs are faced with a decision: do they follow the traditional path of cost-cutting, or do they take the opportunity to "flatten the curve" by leveraging technology and digitally transforming?


The Five Stages to Enterprise Recovery


This graphic shows how to leverage technology to transition to next normal

IDC Black Book Live Edition

IDC's Worldwide Black Book Live Edition is the industry standard for up-to-date global IT forecasts. It includes monthly analysis of the status and projected growth of the worldwide ICT industry in 100 countries and is the benchmark for consistent, detailed market data across six continents.

Learn More

Coronavirus Impact:

IT Spending by Region

Worldwide YoY 2020 Growth (constant currency)
December Forecasts

Includes IT spending only; excludes telecom spending and new categories

Source: IDC’s Worldwide Black Book: Live Edition (December 2020)

Reformulate 2021: Making sense of Digital Acceleration in Latin America

The economic impact of Covid-19 in Latin America led to the most difficult year in recorded history in the region; however, the IT industry is now an economic engine.

The IT industry in Latin America grew 5.5% in 2020 and we expect a continued increase in IT spending in 2021, with an average growth for the region of 7.7% in real terms (removing potential exchange rate fluctuations).

IDC Future of Intelligence

The Future of Intelligence: The business leader’s guide to mapping your organization’s enterprise intelligence.

Download the eBook

Enterprise organizations are looking to prioritize gaining value through greater intelligence. However, these organizations have several challenges to overcome to fully generate the desired outcome. Organizations will need to address these challenges in order to continue towards their path to intelligence.


Future of Industries: ICT Opportunities in 2021

Drive Leads with Virtual Events

Learn More

Worldwide IT Industry 2021 Predictions and Latin America Implications

Learn More

Featured Events



Additional Events

IDC FutureScape: 2021 Predictions

On-Demand

IDC FutureScape: Predicciones 2021 (Spanish version)

On-Demand

IDC Webinar: Mercados emergentes de Latinoamérica, impacto y oportunidades

On-Demand

IDC Latin America Webinars Series: Actualización de las implicaciones y oportunidades de COVID-19 en la industria TIC en la región

On-Demand

Tech CMO Forum 2020

On-Demand

IDC Webinar: Las necesidades del consumidor en la nueva era: Rompiendo paradigmas

On-Demand

IDC Webinar: Necessidades dos consumidores na nova era: Quebrando paradigmas

On-Demand

IDC México: Soluciones TIC para afrontar la nueva normalidad

On-Demand

IDC Latin America Webinars Series: Atualização das implicações e oportunidades do COVID-19 no setor de TIC na região

On-Demand

IDC México Webinars: Implicaciones y Oportunidades del COVID-19 para la industria TIC en México

On-Demand

The Coronavirus (COVID-19) impact on the ICT Industry in LA: Overview and Opportunities

On-Demand

La importancia de las Telecomunicaciones en el contexto actual: Impactos y evolución en Latinoamérica

On-Demand

A importância das telecomunicações no contexto atual: impactos e evolução na América Latina?

On-Demand

Además de CRM & ERP, ¿cómo se apalanca el uso de Inteligencia Artificial en América Latina?

On-Demand

Além do CRM e do ERP, o que mais pode alavancar o uso de Inteligência Artificial na América Latina?

On-Demand

IDC LA Consumer Webinar: ¿Qué esperar en 2020?

On-Demand

Featured Press Releases



Additional Press Releases

Mercado de TI na América Latina fechará 2020 com crescimento de 5,5%, revela IDC
Industria de TI en AL cerrará el 2020 con crecimiento de 5.5%: IDC
IDC Tech CMO Forum 2020 destaca esforço da América Latina em acelerar a digitalização para recuperar o crescimento
Covid-19 acelera mercado de dados fixos na América Latina, afirma a IDC
América Latina acelerará digitalización para recuperar su crecimiento: IDC
COVID-19 acelera mercado de datos fijos en América Latina: IDC
Mercado de impressoras tem alta de 4,1% no primeiro trimestre de 2020, segundo a IDC Brasil
Ventas de smartphones en México caerán más de 20 en 2020: IDC
Durante el 2020, la industria de TI podría disminuir entre 5 y 15 puntos porcentuales en Mercados Emergentes
IDC estima que el 53% de las empresas reducirán sus inversiones en TI en América Latina en el segundo trimestre de 2020, en respuesta a la pandemia de COVID-19
e-Commerce y home office prioridades de las empresas en México: IDC
Volta às aulas e pandemia diminuem queda do mercado de tablets no primeiro trimestre de 2020, diz estudo da IDC Brasil
Smartphones, Impresoras, Smart TVs y Notebooks son los dispositivos tecnologicos con mayor intencion de compra en Latinoamerica
IDC avalia que 53% das empresas vão reduzir seus investimentos em TI na América Latina no segundo trimestre de 2020, em resposta à pandemia de COVID-19
Industria de TI en México alcanzará para 2021 un crecimiento de 6.6%
COVID-19 tiene un impacto positivo en el tráfico de red, aunque dificulta la monetización de este impacto en servicios tradicionales (voz, datos, Internet).
Inteligencia Artificial, clave para la recuperacion de las empresas: IDC
Pandemia impacta positivamente no mercado de telecom mas, ainda assim, IDC preve desaceleracao de US 4,3 bilhoes
Mercado de TI no Brasil deve registrar queda de 1 em 2020 com a pandemia de COVID-19, preve IDC
Inteligência Artificial é estratégica para processo de inovação dentro das empresas, afirma IDC
Industria de TI en Latinoamérica podría perder al menos $15 mil mdd en 2020 por el impacto de Covid-19 en la inversión: IDC
Necesaria reconversión de oferta y soluciones de TI para enfrentar la contingencia: IDC
Para a IDC, pandemia de COVID-19 pode levar setor de TI na América Latina a perder US$ 15 bilhões em 2020
Smartphones, tablets e PCs são os mais afetados pela Covid-19 na América Latina
IDC Brasil avalia os impactos do novo coronavírus no mercado corporativo e de segurança de TI
Impactado pelo covid-19, mercado de dispositivos móveis continuará em queda na América Latina
Industria TIC en México tendrá un decrecimiento de 4.1%, por impacto de Covid-19: IDC
Smartphones, Tabletas y PCs, los más afectados por crisis del COVID-19 en América Latina
El mercado de dispositivos móviles en AL continuará disminuyendo, impactado por el Covid-19

Featured Research



Additional Research

Tecnologías que están siendo favorecidas para responder a la siguiente realidad
Atendiendo las demandas de los clientes a través de Experiencias Ágiles
La transformación de la fuerza laboral de las organizaciones
Infraestrutura de TI teve que ser reavaliada; Cloud se torna um grande elemento habilitador
Impacto em 2020 é evidente, mas 2021 já mostra recuperação
O avanço na jornada de recuperação traz maior clareza sobre os impactos e perspectivas
Fases de recuperación en el Trabajo Remoto
COVID-19 aceleró el movimiento hacia le empresa digital
Jornada para Recuperação
What are Telcos doing in Latin America in the Current Scenario?

How are Telcos rethinking their strategies to the New Normal? Where are the opportunities for them?

Potential Device Impacts in Latin America for 2020 – 2021
Technology will be positively impacted by the pandemic attracting attention from IT executives
Cloud Infrastructure Investments Advancing over Traditional Deployments
IT Investments Priorities balancing between budget and digital initiatives
Inversión en Telecomunicaciones: lo que Chile necesita
E-commerce: Transformarse, ahora o nunca
Case Studies: Leaning on Digital Investments
El software como habilitador del nuevo ambiente laboral en México.
Impacto del COVID-19 por industria
Updating: Latin America Scenarios for Coronavirus Impact - May 1st
El Impacto de COVID-19 en el Mercado de Telecomunicaciones: LA, Brasil, México y Argentina
Sistemas de Almacenamiento Empresarial y su situación en Perú y Bolivia
IDC COVID-19 Snapshot for May 1st, 2020
El impacto COVID-19 en el mercado latinoamericano de smartphones
Mercado de Infraestructura de Servidores y Almacenamiento Empresarial en Argentina
Latin America Scenarios for Coronavirus Impact: This information provide a pessimistic, probable and optimistic scenario for the ITC Market
Perspectivas del mercado de Servidores x86 en Ecuador: ¿Cómo estamos?
Recommendations for Business Executives and IT Suppliers
Acciones y oportunidades para los operadores de Telecom: Primeros impactos
Nueva agenda del CIO ante contingencia COVID-19
Recomendaciones de acción inmediata: Soporte, Estrategia, Comunicación
Uso de Inteligencia Artificial ante COVID-19
Impacto en el eCommerce
Potencial impacto en el mercado de consumo de LA
Potencial impacto en el mercado de Telecom en México
El impacto del Coronavirus en los Smartphones
Nuevas dinámicas del sector Empresarial Mexicano
Oportunidades ante la crisis
Forecast Assumptions in consumer devices around COVID-19



IDC Solutions



During these uncertain and difficult times, IDC is ready to support you, offering a range of solutions to continuously engage with your desired target… whenever, wherever.