IDC Mauritius CIO Summit 2017

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IDC Mauritius CIO Summit 2017

Enabling Dynamic Change for the Digital Era

Port Louis, August 16, 2017


The Mauritius CIO Summit 2017

To mark a decade of pioneering thought-leadership across Middle East and Africa, IDC will be hosting the top most influential CIOs and IT decision makers of Mauritius at The Westin Turtle Bay Resort & Spa Hotel. The CIO Summit offers a unique opportunity for the region's leading CIOs to network with the industry's brightest lights, discover cutting-edge insights into the latest tech trends, and share invaluable experiences with their peers.

Globally respected IDC analysts will join forces with the world's most innovative ICT vendors to provide the compelling intellectual framework and guidance required to power the Summit's interactive discussion panels, lively roundtable debates, best-practice workshops, and dedicated networking sessions. So join us and hear from the best of the best as they present proven IT strategies for your business and serve up answers to the following questions:

  • What should be your highest-priority IT investment areas for the year ahead?
  • What should you be doing to prepare your business for success in the digital era?
  • Which technologies are your peers already embracing in order to gain a competitive edge?

Who Should Attend?

The CIO Summit is a highly-focused 'C'-level event for the Mauritius's leading technology thinkers including:

  • CIO
  • IT Directors
  • IT Manager
  • Senior IT Executives

The event is designed to appeal to those with a strategic focus on business, and on the role that technology plays in their organization's ability to remain competitive.




Time Event Speakers

Registration & Networking


Early Bird Raffle Draw in Exhibit Area
Win an Apple Watch


IDC Welcome Address

Mark Walker
Associate Vice President, Sub-Saharan Africa;, Africa

Opening Speech by The Honourable Minister Yogida Sawmynaden
Minister of Technology, Communication and Innovation, Mauritius

Honourable Minister Yogida Sawmynaden
Minister of Technology, Communication and Innovation, Mauritius.

Felicitation of The Honourable Minister Yogida Sawmynaden

Jyoti Lalchandani
Group Vice President, Regional Managing Director, IDC Middle East, Africa, & Turkey

Session 1: Developing the New IT Capabilities for Digital Transformation
Chaired by: Jyoti Lalchandani, Group VP & Regional MD, Middle East, Africa and Turkey, IDC


Developing the New IT Capabilities for Digital Transformation

Jyoti Lalchandani
Group Vice President, Regional Managing Director, IDC Middle East, Africa, & Turkey
The strategic priorities of digital transformation are evolving quickly. Big bets are being placed; unusual techniques are being applied and new bars are being established. As the digital strategy directly drives the IT strategy, it is critical for CIOs to recalibrate their IT capabilities for the digital strategy. During this session, Jyoti Lalchandani will outline the new IT capabilities (processes, platforms, talent, governance) needed for digital transformation.

Panel Discussion: Mastering Digital Transformation Capabilities: Speed, Collaboration, Innovation, Entrepreneurship, Customer Centricity and Accountability

CIOs need to rapidly adjust to new requirements demanded by digital transformation; ranging from ensuring ultra-reliable technology infrastructure and platforms through to finding efficient new ways to interact with LoB, Finance and external stakeholders. This panel examines some of the key capabilities needed for success in a digitally transformed ecosystem.

Tea/Coffee Break & Networking

Session 2: Combating Cyber-Risks with Smart Security Solutions
Chaired by: Mark Walker, Associate Vice President, Sub-Saharan Africa, IDC


IDC Overview

Mark Walker
Associate Vice President, Sub-Saharan Africa;, Africa

Cybersecurity has a critical role to play in ensuring successful digital transformation, particularly as businesses look to exploit open ecosystems that make access to information far more fluid than ever before. As high-profile cyberattacks continue to rise, CIOs are heavily investing not only in security products, but also in more value-added services such as consulting, vulnerability assessment, and managed security services. However, implementing dynamic security policies that can address emerging business needs is a major challenge. This session will examine the risks associated with the heightened cyberattack landscape and outline the main considerations for achieving a secure digital transformation.



Information Security Means Better Business: The Mauritian Perspective

Dr. Kaleem Usmani
Officer in Charge, CERT, Mauritius

Cyber Security

Praven Pillay
Managing Director, Maxtec

Open Discussion

Session 3: SMAC – Welcome to the Future of Business
Chaired by: Jyoti Lalchandani, Group VP & Regional MD, Middle East, Africa & Turkey, IDC


IDC Overview

Jyoti Lalchandani
Group Vice President, Regional Managing Director, IDC Middle East, Africa, & Turkey

SMAC (social, mobile, analytics and cloud) are four technologies currently driving innovation and process in businesses today. SMAC creates an ecosystem that allows a business to improve its operations and get closer to the customer. The proliferation of structured and unstructured data that is being created by mobile devices, sensors, social media, loyalty programs and website browsing is creating new business models built upon customer-generated data. If your business does not have a SMAC roadmap, its time you do, none of these four technologies can be an afterthought - it is the synergy of social, mobile, analytics and cloud working together that creates a competitive advantage. A CIO’s role will change from Engineer to Pioneer, BPAs will become scientists needing to combine consumption of analytics with deep understanding of how to use our emerging tech. IT departments will need to offer contextually relevant experience that will support new working styles across social and mobile. Success lies in our leader’s power to have vision and identify benefits of our undeniable digital transformation globally and ensure the platforms are there to allow for adoption of new technologies.



SMAC – Welcome to the Future of Business

Wesley Ekman
Sales Director, Sage X3, Sage

Open Discussion


Tea / Coffee Break & Networking


Raffle Draw !!
Win Wireless JBL Headphones

Session 4: IoT & Datacenter – The Way Forward
Chaired by: Mark Walker, Associate Vice President, Sub-Saharan Africa, IDC


IDC Overview

IoT is becoming a reality in Africa, with the concept already taking its place in the transformation plans of both public and private sector organizations. While manufacturing companies are heavily focusing on "Industry 4.0", retail and wholesale companies are using IoT to transform their supply-chain processes and in-store customer experiences. And there are many more examples across other verticals in the African market, including finance, local government, and transportation. Against this backdrop, this session will examine the business benefits of leveraging IoT and outline the factors that must be considered when developing a comprehensive IoT strategy.



The Impact on Cooling with Datacenters Handling Internet of Things

Michael Jux
Senior Area Sales Manager, Stulz

Open Discussion

Session 5: Security in an Open Source Digital World
Chaired by: Mark Walker, Associate Vice President, Sub-Saharan Africa, IDC


IDC Overview



Security in an Open Source Digital World

Karien Bornheim
CEO / MD, Footprint Africa Business Solutions

Open Discussion


Lunch & Networking

Session 6: Real Challenges, Real Stories: Turning Adversity into Opportunity
Chaired by: Mark Walker, Associate Vice President, Sub-Saharan Africa, IDC

For many CIOs, to say that 2017 has presented its fair share of challenges is clearly an understatement. On the one hand, budget constraints have forced IT departments into a 'leverage and optimize' mode as part of broader cost reduction mandates, while on the other the business requirements have become significantly more demanding due to volatility in the markets. Organizations have been forced to rethink investment strategies – and any new capital expenditure is coming under intense scrutiny. As a result, new pricing and service delivery models have becoming more attractive where more flexibility is available. This presents us with an opportunity to think about what the 2018 technology landscape would look like, and in this respect CIO's are asking a number of questions as they start making plans for the future. This session will attempt to answer these questions, as well as provide a healthy platform for debate to ensure that attendees can share best practices where relevant.

Hear from progressive CIOs from various industries describing how recent findings from the business literature have revealed a major challenge to today’s successful organizations. The session also discusses the ability to anticipate, and prepare for, continuous and disruptive market change. While many organizations have been created, and indeed prospered, around a key successful business idea, often this success has ultimately encumbered the organization, and made it difficult to adjust to changing market realities. As a result, the established successful organization may face significant challenges to continued market dominance.



Raffle Draw !!
Win a Bluetooth Speaker


Demystifying 'Digital’

Samir Khare
Chief Information Officer – SBM Group

This presentation will define digital banking from the perspective of customers in Africa. Discussions will revolve around what is relevant to customers in the region. The session will also identify the challenges that exist and highlight the opportunities for leapfrogging the development of other regions.


ICT as a Driver of Business Success in Mergers and Acquisitions

Rajesh Boodhoo
Senior Manager – ICT Unit, International Financial Services Limited

More than ever before, businesses today are under great pressure to deliver value to stakeholders, particularly when undertaking bold initiatives such as mergers and acquisitions (M&A). Many acquisitions do not live up to expectations because of the difficulties in integrating technology. Indeed, ICT has undoubtedly become central in reducing operational costs, entering emerging markets, or scaling businesses across multiple jurisdictions. With the unprecedented advances in technology, companies are increasingly pushing the boundaries to remain competitive. As ICT is one key area that can facilitate this transformation, this session will cover the roles and capabilities of ICT (in terms of people, process, technology, and governance model) needed for business success in M&A.


Panel Discussion: Truth or Dare: Reality & Risks in Today’s Digital World
Chaired by: Mark Walker, Associate Vice President, Sub-Saharan Africa, IDC

IT Security is a hot topic these days, from boardrooms to datacenters; but as much as everyone thinks they have answers, nobody has the answer. This session will explore the latest IT security trends and delve through old clichés in a bid to find the truth amidst the wall of noise emanating from the media, regulators, policymakers, lawyers, hackers, and other interested parties. Is the cloud more secure or less secure? Will "just the basics" really help? Can we turn security from an art into science? This session will answer all these questions and more.

CIO Predictions: Preparing for the Future

Jyoti Lalchandani
Group Vice President, Regional Managing Director, IDC Middle East, Africa, & Turkey

As we enter this new digitally driven hyper-connected era, and despite tight budget and spending, organizations who can rapidly scale their digital transformation will be the thrivers in the digital economy. This session outline key Technology and Leadership trends set to shape the 3 years ahead, and offer guidance on the key imperatives that will impact strategic decisions for IT Executives. In this session, Jyoti Lalchandani will focus on a selection of key predictions and provide guidance to CIOs for managing the implications these predictions harbor and the impact on their investment priorities and implementation strategies.


Felicitation of Speakers

Jyoti Lalchandani
Group Vice President, Regional Managing Director, IDC Middle East, Africa, & Turkey

Mega Raffle Draw !!
Win an iPad


IDC Summary & Close

Mark Walker
Associate Vice President, Sub-Saharan Africa;, Africa

General Information


Wednesday, August 16


Registration & networking commences at 08:30am


Ronita Bhattacharjee +971 4 3912747 /



ICT Partner(s)

Summit Partner(s)

Platinum Partner(s)

Gold Partner(s)

Lunch Partner(s)

Partnership Opportunities

Join IDC's Mauritius CIO Summit 2017 to build your brand awareness as a specialist, demonstrate your capabilities, and generate new business opportunities.

In addition to speaking opportunities and interaction with decision makers at the Summit, the partnership opportunities deliver a range of benefits, enabling you to:

  • Engage with a Captive Audience of IT leaders and LOB Heads
  • Enjoy Optimum Attendance as IDC will cover flight and accommodation expenses for these senior-level delegates
  • Benefit from facilitated Onsite Introductions and One-to-One Meetings
  • Market your Brand to the right decision makers and influencers
  • Benefit from a Closed-Door Event to better understand your target customers
  • Demonstrate your company's Thought Leadership and promote new products and services
  • Generate leads with (active) buyers of technologies and services


To access the content, please enter the password you have received from IDC. If you do not have a password, please contact Ronita Bhattacharjee via email, at

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Ronita Bhattacharjee

Vice President, Conferences

+971 50 7872436

Michelle Meldau

Senior Sales Manager, Conferences and Events

+27 794 670 920

About IDC

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International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit