Mr. Mohamad Easawy is a digital and IT strategist and Dubai Customs. He also serves as the organization's head of IT excellence and innovation. In his present capacity, he provides expert advice in key strategic areas such as budgeting and vendor relations. He also directs IT process optimizations, supports the identification and tracking of key objectives and performance indicators, and facilitates successful partnerships between IT functions and business units. He makes significant contributions to the strategies and annual performance plans of Dubai Customs.