Digital Transformation

This site uses cookie including third parties cookies which helps us provide and improve our services. Find more on our Cookie Policy


Digital Transformation

How can Telcos and Vertical Industry remain relevant in the fast changing ICT Environment

Nairobi, December 7, 2017


Digital Transformation is already a pervasive trend across industries impacting especially Telco’s & vertical industries, however many challenges must be addressed to become a true digital telco. That includes creating a new vision, digitalizing customer interactions, becoming the providers of digital society with new digital, and rebuilding the operational model and the technology architecture that sustain the overall transformation.

The day is coming when not being fully digital could put business out. Old revenue streams will dry out and new ones will open up and to capture them we have to be where the customers are, in digital. But it is not a questions of making old processes digital, it is about rethinking your operating model with processes and organization by challenging the past and rethinking the way you do everything.

Rethinking is hard when you are stuck in legacies of mindset, governance and organization. Therefore, plan for Telcos and Vertical industries digital transformation carefully and design the future operating model accordingly. This means challenging old habits of how Telcos and Vertical industries do things, from governance, to sourcing, to product development. It is about embracing a digital culture that values innovation, accepts failure and moves swiftly to adapt to new conditions, just like your digitally native peers.


Time Event Speakers

Welcome Tea / Coffee & Registration


Welcome Address by IDC

Mark Walker
Associate Vice President, Sub-Saharan Africa;, Africa

Welcome Speech by Ericsson

Roberto Pulice
Head of Digital Services - South & East Africa, Ericsson

Introductory Presentation

Mark Walker
Associate Vice President, Sub-Saharan Africa;, Africa

Roundtable Discussion - How can Telcos and Vertical Industries Remain Relevant in the Fast changing ICT Environment?

  • Perspectives on Digital Transformation
  • What are the visions of Digital Telco's and the right path to achieve these visions?
  • How to accelerate transformation and ensure the business impact from new technologies?

Summary & Close


Lunch & Networking

General Information

Date and Time

Thursday, December 7



Registration Fee

  • Free of Charge : For End Users (CIOs, IT Heads Only)


For More Information, contact:

Deepa Ahuja -


Premier Partner(s)


To access the content, please enter the password you have received from IDC. If you do not have a password, please contact Deepa Ahuja via email, at

Photo Gallery


Radisson Blu Hotel Nairobi

Plan a visit to the most up-and-coming place in Kenya with a stay at the new Radisson Blu Hotel Nairobi, Upper Hill, in the heart of the fast-growing business district in Nairobi. The hotel is just a 20-minute drive from the airport and a 20-minute drive from Nairobi National Park, a well-known wildlife preserve with herds of zebras, wildebeests and giraffes.


Deepa Ahuja

Conference Director, Africa

+91 981874 7089

About IDC

53 Years | 1100 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit