IDC West Africa CIO Summit 2018

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IDC West Africa CIO Summit 2018

Developing A Blueprint For Thriving In the Digital Economy

Lagos, May 16, 2018


As the digital revolution continues to gather pace, traditional business models are undergoing unprecedented levels of disruption. This has triggered a wave of digital transformation across the region, but expert guidance is required to overcome the myriad challenges and roadblocks that lie in wait.

IDC's West Africa CIO Summit has served as a pioneering platform for ICT thought leadership in the region since 2013, and returns in 2018 to make sense of the region's rapidly evolving digital transformation landscape.

So join us as respected global analysts, market-leading vendors, and 80 of the region's most influential ICT leaders gather to lay down a blueprint for thriving in the digital economy:

  • Transitioning from Business to Digital Business

Those businesses that fail to transform themselves into digitally integrated organizations will struggle to even compete in the new digital economy, let alone thrive.

  • Moving Beyond Customer Relationship Management to Customer Experiential Management

As customers increasingly value 'experience' over 'relationship', they are becoming extremely fickle. And without undergoing digital transformation, organizations will struggle to enable the hyperpersonalized customer experiences required to maintain their loyalties. 

  • Driving Digital Business at Scale

Digital leaders all have one thing in common – they are able to scale their businesses at low incremental cost. That's because the ultimate differentiator between digital thrivers and digital survivors is the former's willingness to place innovative platforms and processes at the heart of their organizations, enabling them to scale at will.

  • Enabling Disruptive Automation

Robotics and cognitive technologies are enabling automation at unprecedented levels, both in the back-office and at the customer interface. While this will undoubtedly accelerate the digital transformation process and usher in a new era of opportunities, it will also pose substantial challenges around skills, security, and governance.

  • Leveraging Data as an Asset

As data continues to proliferate, it is becoming harder to store, manage, and secure. And while there is an abundance of data available, it can be difficult to extract any actionable insights. However, the emergence of cognitive systems and big data technologies is set to drive a paradigm shift by opening up new opportunities for monetization.

  • Embracing a New Role for the IT Function

In the digital economy, it is necessary to create a new identity for the IT function, reshaping its relationships with LoBs and strengthening its relevance and contribution to the business.


Time Event Speakers

Registrations & Neworking


Breaking Through the Digital Deadlock

Serge Findling
Vice President Research

By 2018, 75% of CIOs will put experiential engagement, data monetization, or digital business at scale at the top of their agenda. However, some 59% of organizations are at a digital impasse today. They are either running ad hoc digital transformation (DX) initiatives or -- if they have gained traction in their efforts -- the changes are not universally applied across the enterprise. What is holding so many companies back? Ineffective organizational models. Underdeveloped digital capabilities. Outdated KPIs. Overly tactical digital roadmaps. Or the sheer absence of an enterprise digital platform.

Join IDC's Serge Findling as he shares IDC’s latest research on how IT leaders are tackling these challenges and more. He will share innovative approaches to IT organizational structures, new ways to think about your digital platform, and inspiring ideas for managing a digital roadmap.



Digital Business at Scale

Digital leaders are able to scale business at low incremental cost. Platforms and processes that enable digital business to scale will differentiate between digital thrivers and survivors. With most organizations now utilizing third platform technologies to drive the digital transformation of their organization, the industry finds itself at an inflexion point – those organizations who can rapidly scale their digital transformation efforts by leveraging 3rd Platform technologies will be the thrivers in the digital economy. This is a high stakes game and the pressure is on as some organizations pull away from the pack with bold digital bets.


Disruptive Automation

Robotics and AI/cognitive technologies are enabling automation at unprecedented levels, both in the back-office and the customer interface. These will accelerate DX and enable completely new opportunities but also pose substantial questions about skills, security and governance. Identifying, understanding, and acting on the use cases, technologies, and growth opportunities for cognitive/AI systems will be a differentiating factor for most enterprises and the digital disruption caused by these technologies will be significant.

Near-term opportunities for cognitive systems are in industries such as banking, securities and investments, and manufacturing. In these segments, we find a wealth of unstructured data, a desire to harness insights from this information, and an openness to innovative technologies. Furthermore, the value proposition of cognitive systems aligns well with industry executives' chief priorities



Tea/Coffee & Networking


Data as an Asset

Data is becoming easily available. In fact, with the deluge of data, it is becoming hard to store, manage and secure data. But extracting actionable insights is getting harder. AI/cognitive and big data technologies will lead to a paradigm shift in data analytics and create opportunities for monetization. Organizations that don’t have a data strategy will fail.

Organisations that understand their own data will be able to use it to open doors to a wide range of new opportunities. Identifying the value of data enables organisations to survive and excel in the DX journey. By identifying data value, businesses can drive innovations that provide real ROI for the company. It is critical that organisations identify and plan how to use data as a value creator to enhance productivity and enable business innovations. An increased data analytics skill set leads to organisations increasing their ability to implement DX initiatives in a wide range of processes



Driving Innovation through IT



Focus Group Sessions (Parallel Sessions)

Please use the select box below to browse through the sessions.


(Parallel Sessions)

Please use the select box below to browse through the sessions.


(Parallel Sessions)

Please use the select box below to browse through the sessions.


(Parallel Sessions)

Please use the select box below to browse through the sessions.


Attendees Regroup


Panel Discussion Driving Innovation Through IT


IDC Prediction 2018


Summary & Close


Gala Dinner & Networking

General Information


Tuesday, 15 May  2018
Check In

Wednesday, 16 May 2018
Full Day Conference

Gala Dinner/Live Entertainment

Check Out

Conference Registration & Check - In

  • A hotel room is reserved under participant's name. All rooms in the hotel will be available from 2 pm onwards. Please feel free to check in upon your arrival.
  • There will be a registration desk in the hotel lobby. We would kindly ask you to sign in upon your arrival. You will then be provided with further information on the conference and all necessary materials.

Note: Registration is complimentary to those who fit the criteria below:
This is an invitation - only event. Attendance is limited to CIOs, CTOs, IT Directors, and other senior IT executives in non-vendor organisations. IDC reserve the right to refuse attendance to any person not fitting these job descriptions, or from a vendor organisation. If you are unsure on your eligibility please contact Theresa Eshiet


Platinum Partner(s)

Gold Partner(s)

Partnership Opportunities

Why sponsor IDC CIO Summit 2018?

  • Brand association with CIOs and Senior IT Decision Makers via the extensive promotional campaign pre- and post-event
  • Position your company as one of the leading Solutions players in the Region
  • Meet face-to-face and build connections with a targeted group of qualified end users and decision makers
  • Hold meaningful conversations with potential customers – generous time set aside for networking
  • Secure post show appointments by collecting leads & conducting surveys through the exhibition


Explore the Radisson Blu Hotel Ikeja (Formerly Renaissance Hotel),centrally located in Ikeja GRA, only 5km from the Murtala Muhammed International Airport. A brand new hotel in Lagos, it boasts 155 guestrooms including 17 contemporary loft suites with first class conveniences to ensure a comfortable and productive stay for work or play.



Theresa Etukodo Eshiet

Conference Manager, West Africa

+234 802 335 6732

About IDC

54 Years | 1100 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit