IDC East Africa CIO Summit 2018

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IDC East Africa CIO Summit 2018

Developing a Blueprint for Thriving in the Digital Economy

Nairobi, June 7, 2018


As the digital revolution continues to gather pace, traditional business models are undergoing unprecedented levels of disruption. This has triggered a wave of digital transformation across the region, but expert guidance is required to overcome the myriad challenges and roadblocks that lie in wait.

IDC's East Africa Summit has served as a pioneering platform for ICT thought leadership in the region and returns in 2018 to make sense of the region's rapidly evolving digital transformation landscape.

So join us as respected global analysts, market-leading vendors, and the region's most influential ICT leaders gather to lay down a blueprint for thriving in the digital economy:

  • Transitioning from Business to Digital Business

Those businesses that fail to transform themselves into digitally integrated organizations will struggle to even compete in the new digital economy, let alone thrive.

  • Moving Beyond Customer Relationship Management to Customer Experiential Management

As customers increasingly value 'experience' over 'relationship', they are becoming extremely fickle. And without undergoing digital transformation, organizations will struggle to enable the hyperpersonalized customer experiences required to maintain their loyalties. 

  • Driving Digital Business at Scale

Digital leaders all have one thing in common – they are able to scale their businesses at low incremental cost. That's because the ultimate differentiator between digital thrivers and digital survivors is the former's willingness to place innovative platforms and processes at the heart of their organizations, enabling them to scale at will.

  • Enabling Disruptive Automation

Robotics and cognitive technologies are enabling automation at unprecedented levels, both in the back-office and at the customer interface. While this will undoubtedly accelerate the digital transformation process and usher in a new era of opportunities, it will also pose substantial challenges around skills, security, and governance.

  • Leveraging Data as an Asset

As data continues to proliferate, it is becoming harder to store, manage, and secure. And while there is an abundance of data available, it can be difficult to extract any actionable insights. However, the emergence of cognitive systems and big data technologies is set to drive a paradigm shift by opening up new opportunities for monetization.

  • Embracing a New Role for the IT Function

In the digital economy, it is necessary to create a new identity for the IT function, reshaping its relationships with LoBs and strengthening its relevance and contribution to the business.


Time Event Speakers

Registration & Networking


Early Bird Raffle Draw in Exhibit Area


IDC Welcome Address

Mark Walker
Associate Vice President, Sub-Saharan Africa;, Africa

Speech by Government Affiliation


Developing the New IT Capabilities for Digital Transformation

Jyoti Lalchandani
Group Vice President, Regional Managing Director, IDC Middle East, Africa, & Turkey
The strategic priorities of digital transformation are evolving quickly. Big bets are being placed; unusual techniques are being applied and new bars are being established. As the digital strategy directly drives the IT strategy, it is critical for CIOs to recalibrate their IT capabilities for the digital strategy. During this session, Mr. Lalchandani will outline the new IT capabilities (processes, platforms, talent, governance) needed for digital transformation.

Session 1: Building Digital Synergies with the C-Suite


IDC Overview

It is often said that collaboration is the key to enabling successful digital transformation. The rapid growth of shadow IT continues to be a major concern among African CIOs, as governing those IT assets – whether they be on-premise or in the cloud – can become extremely challenging due to the risks associated with IT security and business continuity. Therefore, it is undoubtedly true that IT departments and lines of business must now work more closely than ever before if they are to thrive in this new digital era. This session will discuss the pressing the need for synergies between business and IT, and explain how these two interdependent parts of the same organization can engage more effectively to develop digital strategies that truly benefit the bottom line.



Panel Discussion

Session 2: Combating Cyber-Risks with Smart Security Solutions


IDC Overview

Cybersecurity has a critical role to play in ensuring successful digital transformation, particularly as businesses look to exploit open ecosystems that make access to information far more fluid than ever before. As high-profile cyberattacks continue to rise, CIOs are heavily investing not only in security products, but also in more value-added services such as consulting, vulnerability assessment, and managed security services. However, implementing dynamic security policies that can address emerging business needs is a major challenge. This session will examine the risks associated with the heightened cyberattack landscape and outline the main considerations for achieving a secure digital transformation.



Panel Discussion


Tea/Coffee Break & Networking

Session 3:Driving Competitiveness with the Internet of Things


IDC Overview

IoT is becoming a reality in Africa, with the concept already taking its place in the transformation plans of both public and private sector organizations. While manufacturing companies are heavily focusing on "Industry 4.0", retail and wholesale companies are using IoT to transform their supply-chain processes and in-store customer experiences. And there are many more examples across other verticals in the African market, including finance, local government, and transportation. Against this backdrop, this session will examine the business benefits of leveraging IoT and outline the factors that must be considered when developing a comprehensive IoT strategy.



Panel Discussion

Session 4: Leveraging Big Data & Advance Analytics for an Enhanced Customer Experience


IDC Overview

The rise of Big Data technologies has underpinned much of the digital transformation that has already taken place in many organizations around the world. In Africa, Big Data holds significant business potential across all industries. Despite the increasing number of success stories, enabling an effective Big Data platform has not been an easy journey for most African organizations. Integrating different workflows and aligning business and IT processes around one common goal have been among the major challenges they have faced, so this session will discuss what it takes to build a Big Data platform that will drive business growth, enhance customer satisfaction, and enable greater levels of innovation.



Panel Discussion


Lunch & Networking


Attendees to regroup into the Breakout Sessions


Breakout Sessions - Leadership Panels A & B (Parallel Sessions)

Please use the select box below to browse through the sessions.

14:50 - 14:55

Raffle Draw!!

14:55 - 15:05

Truth or Dare: Reality & Risks in Today’s Digital Security World

15:05 - 15:45

Panel Discussion

15:45 - 16:00

Presentation by IDC Invited CIO

16:00 - 16:05

Summary & Close

14:50 - 14:55

Raffle Draw!!

14:55 - 15:05

Maximizing Performance with Software-Defined Infrastructure

15:05 - 15:45

Panel Discussion

15:45 - 16:00

Presentation by IDC Invited CIO

16:00 - 16:05

Summary & Close


Attendees to regroup in Plenary session


IDC FutureScape: 2018 CIO Predictions

Jyoti Lalchandani
Group Vice President, Regional Managing Director, IDC Middle East, Africa, & Turkey

As we enter this new digitally driven hyper-connected era, and despite tight budget and spending, organizations who can rapidly scale their digital transformation will be the thrivers in the digital economy. IDC FutureScape 2018 CIO Predictions outline key Technology and Leadership trends set to shape the 3 years ahead, and offer guidance on the key imperatives that will impact strategic decisions for IT Executives. In this session, Stephen Elliot will focus on a selection of key predictions and provide guidance to CIOs for managing the implications these predictions harbor and the impact on their investment priorities and implementation strategies.


IDC Summary & Close

Jyoti Lalchandani
Group Vice President, Regional Managing Director, IDC Middle East, Africa, & Turkey

Mega Raffle


Cocktails & Networking


Gala Dinner & Live Entertainment

General Information


Thursday, 7 June 2018

Full Day Conference

Check Out

Note: Registration is complimentary to those who fit the criteria below:
This is an invitation - only event. Attendance is limited to CIOs, CTOs, IT Directors, and other senior IT executives in non-vendor organisations. IDC reserve the right to refuse attendance to any person not fitting these job descriptions, or from a vendor organisation. If you are unsure on your eligibility please contact Rama Bhardi



Platinum Partner(s)

Gold Partner(s)

BFSI Track Partner

Exhibit Partner(s)

Lunch Partner(s)

Partnership Opportunities

Why sponsor IDC CIO Summit 2018?

  • Brand association with CIOs and Senior IT Decision Makers via the extensive promotional campaign pre- and post-event
  • Position your company as one of the leading Solutions players in the Region
  • Meet face-to-face and build connections with a targeted group of qualified end users and decision makers
  • Hold meaningful conversations with potential customers – generous time set aside for networking
  • Secure post show appointments by collecting leads & conducting surveys through the exhibition


Enjoy Upscale Comfort Near Nairobi National Park at this Stylish Hotel in the Upper Hill Area.The hotel is less than 9 kilometers away from Finix Casino, Nairobi National Museum and Nairobi National Park. ... Stay fit with the convenient fitness routes at Radisson Blu Hotel, Nairobi.


Deepa Ahuja

Conference Director, Africa

+91 981874 7089

Michelle Meldau

Senior Sales Manager, Conferences and Events

+27 794 670 920

About IDC

54 Years | 1100 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit