IDC IT Forum Roadshow 2018

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IDC IT Forum Roadshow 2018

Digital Transformation: Strategies for Automation, Innovation, and Intelligence

Karachi, December 4, 2018


  • By 2019, worldwide spending on digital initiatives will reach $2.2 trillion, almost 60% higher than 2016.
  • By 2020, half of the Global 2000 enterprises will see the majority of their business depend on their ability to create digitally-enabled product, services, and experiences.
  • IDC research shows that 89% of organizations in the Middle East and Africa regard digital transformation as central to their corporate strategies.

In today's world, digital transformation (DX) has attained a macroeconomic scale and impact, becoming the core of what industry leaders do and how they operate. The DX economy is driven by digital-native enterprises. Born in the digital era, these enterprises are disrupting the traditional models and forms of interactions between the customer and the product or service.

In order to succeed in this economy, established enterprises must embrace a "digital native" approach to the way they think and act. Indeed, comprehensive digital strategies must be put in place if these organizations are to actively disrupt business models and processes, establish new revenue sources, and increase profitability.

To fully embrace the mindset a digital-native enterprise, there are five digital competencies that organizations must attain:

  • Leadership: Deliver and integrate new digital technologies alongside legacy systems and processes while embedding infrastructure and cultural change management techniques as a result of digitally-enhanced processes.
  • Relationship: Optimize reach, maximize relevancy, and enable reciprocity from customers, employees, and channel partners. Aim for evangelism, not just satisfaction.
  • Information: Syntax, semantics, and socialization are all critical when the endgame is to increase the revenues generated from information-based products, experiences, and services.
  • Operation: Achieve scale and expand the scope and delivery speed of innovations across business units.
  • Talent: Leverage workplace optimization and talent sourcing so that processes, people, and culture all perfectly align with the organization's DX goals.

The digital battlefield is intensifying, and all industries are being disrupted. Technology and non-technology players are converging. Are you ready to compete in the DX economy?




Time Event Speakers

Registration, Networking & Tea/Coffee


Welcome Address

Fouad Rafiq Charakla
Senior Research Manager, Systems & Infrastructure Solutions, Middle East & Africa

(Parallel Sessions)

The Journey to the Digitally Native Enterprise

09:00 - 09:30

IDC Keynote

Nabila Popal
Senior Research Manager, Mobile Handsets & PC Monitors programs
09:30 - 10:00

Panel Discussion


Session1: Embracing Digital Transformation with Optimised Identity Access Management

A recent IDC security survey showed many enterprises in Middle East believe they are more secure than they actually are, with identity access management (IAM) identified as the weakest of alll security practices. More than 54% of Middle East organizations take a reactive approach when it comes to IAM, rely soley on administrators to create, modify, and delete accounts using static, siloed process and only sometimes review the access. IDC shares insights and perspective on why and how organizations should build a robust IAM practice in today’s context when enterprises embrace various forms of cloud, mobility and take on the digital transformation journey. The key emphasis is to educate the audience identity is the core of security and a call for action.


Session2: Mutli-Cloud Environment for Digital Transformation through Next Generation Applications

IDC's research confirms that the enterprise datacenter is under pressure. Many enterprise datacenters are experiencing downtime, latency and performance issues. Datacenters are aging and also unable to cope with the new demands being placed on them by digital transformation. At the same time, CIOs are under greater pressure to find strategic uses for the datacenter as well as drive down costs with additional efficiencies through automation. The multi-cloud datacenter environment is becoming the new normal in Middle East. This will only increase with the advent of new next generation applications and the internet of the things. As the multi-cloud environment is adopted, new challenges are being experienced with integration and security.


Tea/Coffee break and Networking in the Exhibit area


Session 3: Automation and Integration in the Next Generation Datacenter (Multi-Cloud)

Fouad Rafiq Charakla
Senior Research Manager, Systems & Infrastructure Solutions, Middle East & Africa

The role of the CIO is changing. Digital transformation, IoT and next generation applications are pressuring the CIO to be even more strategically focused. If not driving innovation and change, IT at least must be in a position to provide critical support. In this environment, budgets for operations are strained like never before. Yet CIOs must navigate an increasingly complex multi-cloud environment where workloads are pushed to the edge with ultimately less control. Better management, control, automation and integration are required within the datacenter. In an ideal world, the datacenter will be fully automated, lights out with workloads moving between automatically provisioning on-premise and cloud-based environments to fit need. When we reach this stage, the CIO can fully take their strategic seat at the executive table. But we are still some way from this. How far are we?


Session 4: Near Future Cloud Security Challenges and Strategies

Nabila Popal
Senior Research Manager, Mobile Handsets & PC Monitors programs

Today the average enterprise today uses dozens of business-approved cloud services, as well as hundreds of unsanctioned ones. Their increasing use breaks IT’s traditional administration and operations processes, impacting security's visibility and control capabilities. As reliance on cloud computing continues to grow, how must security departments adapt to ensure data security?


End User Session (Parallel Sessions)

Session 7: Real Challenges, Real Stories: Turning Adversity into Opportunity

13:15 - 13:25

IDC Keynote

Fouad Rafiq Charakla
Senior Research Manager, Systems & Infrastructure Solutions, Middle East & Africa
13:25 - 13:35

End User Best Practice1

13:35 - 13:45

End User Best Practice2

13:45 - 13:55

Panel Discussion


Mega Raffle!!


IDC Summary and Close

Fouad Rafiq Charakla
Senior Research Manager, Systems & Infrastructure Solutions, Middle East & Africa

Lunch & Networking

General Information

Date & Time

Tuesday, 4th December 2018



Registration Fee

  • Free of Charge : For End Users (not IT +consultant companies)


For More Information, contact:

Sughand Tolani - 04 3642189 / 056 4145987 /


Gold Partner(s)

Partnership Opportunities

Why sponsor the IT Forum 2018?

  • Brand association with Senior IT Decision Makers, CIOs and Influencers via the extensive promotional campaign pre- and post-event
  • Position your company as one of the leading technology players in the Region
  • Meet face-to-face and build connections with a targeted group of qualified end users and decision makers
  • Hold meaningful conversations with potential customers – generous time set aside for networking
  • Secure post show appointments by collecting leads & conducting surveys through the exhibition


Shabana Mahadiwala

Conference Director

+971 56 414 5986

About IDC

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