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IDC Directions 2019

Multiplied Innovation: Scaling a Technology Revolution in the Middle East, Turkey, and Africa

Dubai, January 23, 2019


The global ICT industry has entered an era of multiplied innovation, where the emergence of new digital business models will see more than half of the global economy become digitalized by 2021.

Multiplied innovation represents the next chapter of the digital transformation journey, and the new imperative is to keep pace with the unprecedented rate of business change while increasing the speed of business operations, the speed at which changes are delivered, and the speed and scale of innovation. The forces of multiplied innovation are powering up, and we are seeing an explosion in digital innovation platforms and ecosystems to facilitate this transformation.

Developing an effective digital transformation platform that can sustain, advance, and scale business operations may be the most important task facing the region’s decision makers over the next few years. Many future applications will be developed by AIs without human supervision, and beyond that, augmented humanity – the fusion of digital technologies and humans – for improved mobility, sensing, and cognition will start to become routine.

As a result, the future workplace will become far more collaborative. However, while new technologies are transforming key aspects of the modern business, legacy systems are holding others back, limiting innovation, opportunity, and engagement. Indeed, end-user organizations from every sector are now facing up to the challenge of having to balance traditional systems and next-generation technologies.

To this end, IDC Directions 2019 provides an exclusive forum for senior executives from the region’s pre-eminent technology firms to engage with experienced local and global IDC analysts on their predictions for the Middle East, Turkey & Africa (META) region and evaluate the countries, industries, and technologies where opportunities for future growth lie.


Time Event & Speakers

Welcome & Networking


Welcome Address

Jyoti Lalchandani
Group Vice President, Regional Managing Director, Middle East, Africa, & Turkey, IDC

Multiplied Innovation: Scaling a Technology Revolution

Frank Gens
Senior Vice President & Chief Analyst, IDC

The META Economic Outlook

Nenad Pacek
Founder and President, MEA Business Group

META Country Panel & Predictions

Jyoti Lalchandani
Group Vice President, Regional Managing Director, Middle East, Africa, & Turkey, IDC
Hamza Naqshbandi
Country Manager, Saudi Arabia, IDC
Mark Walker
Associate Vice President, South Africa, IDC
Eren Eser
Principal Analyst, Turkey, IDC
Ranjit Rajan
Associate Vice President, Middle East, Africa & Turkey, IDC
Nagia El-Emary
Country Manager, Egypt, IDC

Tea / Coffee Break & Networking


Technology Tracks (Parallel Sessions)

Track A: Enterprise ICT Outlook

12:29 - 13:15

Enterprise ICT Outlook: Trends to Watch out for in the Datacenter, Cloud, Outsourcing and Security Markets in 2019 and Beyond

Megha Kumar
Research Director, Software, Middle East & Africa
Swapna Subramani
Research Manager, Systems & Infrastructure Solutions, IDC Middle East & Africa
Eric Samuel
Program Manager, IT Services, Middle East & Africa

Track B: Innovation Update

12:30 - 13:15

Innovation Update: Trends and Outlook for IoT, AI/Cognitive, Blockchain and other Innovation Accelerators

Ranjit Rajan
Associate Vice President, Middle East, Africa & Turkey, IDC

Track C: Consumer Technology Market Outlook

12:31 - 13:15

Consumer Technology Market Outlook: Trends shaping the Mobile Phones, PCs and other Consumer Devices Markets in the META Region

Nabila Popal
Senior Research Manager, Mobile Handsets & PC Monitors programs
Fouad Rafiq Charakla
Senior Research Manager, Systems & Infrastructure Solutions, Middle East & Africa

Track D: Imaging and Hardcopy Peripherals and Document Solutions Market Outlook

12:32 - 13:15

Imaging and Hardcopy Peripherals and Document Solutions Market Outlook

Roberto Alunni
Senior Research Manager, Imaging Devices & Document Solutions, Middle East & Africa

All Attendees to reconvene in Main Presentation Room (Constellation Room)


The CxO Growth Imperative: Innovate, Integrate and Incorporate Technology

Ranjit Rajan
Associate Vice President, Middle East, Africa & Turkey, IDC
Abdulaziz Alfalahi
Chief Executive Officer of The Corporate Technology Support Services Sector, Roads and Transport Authority (RTA)
Khaled Khamis Al Mansori
CISO, Department Of Energy Abu Dhabi
Technological change is the biggest, most disruptive force facing today's corporations. But technology isn’t changing only corporations — it's also changing the job of the CXO, bringing with it the challenge of keeping up with technological development. While there are multiple sources of potentially valuable intelligence, CXOs have to be clear about their priorities and also reconsider the composition of their teams, which must reflect the modern age and be on top of new technology and concepts that tap into the voice of customers, communities, and social media in a digital environment. The way CXOs communicate with the organization and other stakeholders is also changing. And while technology provides valuable new communication channels for any business leader, its use does not come without concerns. This session will explore how CXOs can leverage technology to assess and deliver on evolving customer expectations by implementing customer relationship management systems, interpreting complex and evolving needs of customers through data and analytics, and improving communication and engagement with the use of social media.



IDC Summary & Close


Meet the Experts over Lunch & Networking

Sit down with the very people that provide you with valuable insights and analysis throughout the year. Schedule a 1-to-1 meeting with an IDC analyst and gain strategic guidance on the issues most important to you.

General Information

Date: Wednesday, January 23, 2019

Language: English

For More Information, contact: Sheila Manek /


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Contact Us

Sheila Manek

Senior Marketing Manager, MEA region

+971 4 391 2741

About IDC

55 Years | 1100 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit