Advanced Insurance Analytics for the Post-COVID-19 Reality

A SAS webinar for the Insurance Sector

Middle East & South Africa, July 15, 2020

Overview

The insurance industry has long been one of the most dependent on physical channels. However, the COVID-19 pandemic and the subsequent new reality have forced organizations to ramp up their digital transformation efforts to maintain efficient day-to-day operations and keep the focus on customers.

The increasingly fierce competitive landscape of this new reality necessitates the strategic implementation of cutting-edge digital solutions. Today, insurers are increasingly looking to deploy technologies that support the front and back ends of their business, alongside omnichannel analytics that leverage various types of data to enhance their fraud detection, growth and profitability, customer experience, and risk-and-compliance capabilities.

IDC analysts will provide a research-based snapshot of digital transformation in the insurance industry, while SAS executives will take you through a host of end-to-end, analytics-driven digital insurance solutions. This is a must-attend webinar for those looking for a powerful set of digital tools that help organizations segment and retain customers, cross-sell and up-sell, and glean valuable marketing, risk, and actuarial insights.

Agenda

Time Event & Speakers
15:00

Welcome

Ranjit Rajan
Associate Vice President, Research (META), IDC
15:05

Impact of Digital Transformation in the Insurance Industry: Covid and Beyond

Ranjit Rajan
Associate Vice President, Research (META), IDC

The insurance industry is in the midst of digital transformation, many aspects of which could see an acceleration as a result of the Covid crisis. Leading insurance organizations are redesigning customer experience leveraging technology, enabling seamless experiences across multiple channels. Process optimization at the back end aligned to this, is critical to digital success. A data strategy that extracts value from various types of data and provides analytics and intelligence to shape customer and operational excellence is emerging.

15:15

Panel Discussion - Data strategies for insurance digital transformation and best practices

15:35

Increase competitiveness in a context of uncertainty: accelerators for Insurers to maximize Customer Value

Alena Tsishchanka
Insurance Practice Leader, SAS
15:55

Summary & Close

Ranjit Rajan
Associate Vice President, Research (META), IDC

Partners

Premium Partner

General Information

Language
English

Contact
For more information, please contact: Rania Mustafa, +971 4 361 3351, Mobile: +971 52 9125993, Email: rmustafa@idc.com

Proceedings

To access this content, please enter the password you have received from IDC. If you do not have a password, please contact Shabana Mahadiwala via email, at smahadiwala@idc.com.

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About IDC

56 Years | 1100 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com.