IDC CIO Summit Agenda

The event's dynamic agenda will take you through a series of presentations, panel discussions, real-life use cases, and dedicated industry tracks, giving you a bird's eye view of the current market situation, the latest technological innovations, and strategies for propelling your organization to meet the unique challenges of these unprecedented times.

Time Event & Speakers

Networking & Platform Familiarization


Welcome Address

Hamza Naqshbandi

Regional Director (Saudi Arabia & Bahrain), IDC

IDC Keynote: The Five Stages of Enterprise Recovery: The Vital Role of Data and Trust 

Meredith Whalen

Chief Research Officer, IDC

Given the disruption caused by the global pandemic, enterprises today are attempting to find their way back to normality. Building business resilience, creating real-time intelligence, and fueling innovation are all essential for enabling the future enterprise platform, but data and trust also have a vital role to play in enabling an organization's survival. This session will provide a wealth of information for attending CIOs and digital decision makers on how to fuel their rebound into the next normal. It will outline new uses for data, offer guidance on overcoming emerging privacy and security concerns, and explain why IDC's five-pillar Trust Framework must underpin any recovery effort.



Digital Business Demands Data Resiliency and Business Continuity

Over the course of the last two years, disaster recovery and business continuity have taken center stage, emerging as one of the top digital transformation priorities for any organization looking to survive further disruptive events. Those with tried-and-tested business continuity plans (BCPs) in place have managed to adjust course with agility and at scale to the new remote work, security, virtualization, and collaboration needs of the workforce, while others with “on-paper” plans are now struggling to catch up to the demands of the new reality. This session will provide insights into the cornerstones of successful BCPs, including resilient data-centric infrastructures, cloud-based platforms, services and applications, online collaboration tools, and secure remote access.



The Future of Innovation: Enterprise IT Driven by an Agile DevOps Culture

Today, organizations are primarily consumers of packaged software — and most of that is focused on automating their own operations. Their ability to produce software-based digital innovations at a rapidly increasingly scale and pace — essential for sustainably competing in the digital economy — is severely limited by traditional software, tools, skills, methodologies, supplier relationships, and distribution/partner models. This session will explore how enterprises can become major producers of software-based digital services for their own customers and markets as well as consumers of software for their own operations. It will explain how they can transform themselves into software-driven digital innovation factories with a genuine and sustainable competitive advantage.


Why Your Staff Need to Upskill on Artificial Intelligence and Machine Learning

For some time now, the region has been in the midst of a technology skills shortage crisis. Today, in the aftermath of COVID-19 and the accelerated pace of digital transformation, it is important that organizations find new and innovative ways to upskill their existing staff and attract new talent. This session will explain how artificial intelligence and machine learning are evolving and why your organization needs to keep up. It will also offer guidance on launching and scaling AI products, upskilling for modern technologies, and staying adaptable to innovate faster.

Performance, Security, and Technology: The Pillars of a Digitally Resilient Organization

IT decision makers must ensure they have the tools at their disposal to help maintain business continuity and competitiveness in today's challenging environment. Today’s modern IT challenges can be summed up in three key areas — performance that maximizes employee productivity, security to protect business data, and technology that works specifically with business needs. However, the disruptive effects of the COVID-19 pandemic have added new challenges to these already longstanding ones, with organizations requiring robust remote working solutions and technology options that ensure uninterrupted supply and business continuity.

The Post-Pandemic Evolution of the Future of Work

The Future of Work has been drastically changed — and accelerated — by the ongoing global pandemic. Moving forward, more and more organizations are looking to limit onsite employee headcounts and redesign their office spaces to become fully contactless, redefining IT towards a more distributed architecture. This shift requires innovative approaches to infrastructure, networking, storage, enterprise security, application performance, and collaboration tools. Join this session for an in-depth look at best practices for workspace automation, remote infrastructure management, resource optimization, process efficiency creation, and a host of solutions for the workplace of tomorrow.


Speed is Everything: The Next Big Challenge for CIOs

CIOs have an ever-increasing array of technology plays available, but a decreasing amount of time to derive value for their organizations. COVID-19 has been a cathartic reminder to many organizations that speed is critical, as priorities change drastically and frequently. The ability to move rapidly is forcing CIOs to ask themselves difficult questions, not just about their technology choices, but about their culture, operating model, people, ways of working, and the role they themselves play within their organizations. This session will advise how to transform technology capabilities for speed, coupling low-code and intelligent automation with a cultural and mindset shift.


Best Practice Session (Parallel Sessions)

The New Normal Requires Zero Trust

12:15 - 12:30

Adopting a zero-trust security model

12:30 - 12:45

Security Strategies for the Digital Era: Reshaping Security Using Digital Transformation

12:45 - 13:15

Panel Discussion: IDC Invited CIO

Uzair Mujtaba

Program Manager — IDC Saudi Arabia

Return to Growth: Data-Driven Decision Making

12:15 - 12:30

Driving Transformation from Data: How Insights at Scale Holds the Key

12:30 - 12:45

Accelerating Paths to Business Value Through Data

12:45 - 13:15

Panel Discussion: IDC Invited CIO

Ranjit Rajan

Vice President, Research (META), IDC

Cloud Computing: The Springboard for Digital Transformation

12:15 - 12:30

Migration and Multi cloud management for a cloud enabled enterprise

12:30 - 12:45

Cloud Data Management for Agile IT

12:45 - 13:15

Panel Discussion: IDC Invited CIO

Matthew Eastwood

Senior Vice President, Enterprise Infrastructure and Datacenter, IDC

The Future Enterprise: The Digital Supremacy Economy and Hyper-X

12:15 - 12:30

Creating ecosystems for building new market opportunities

12:30 - 12:45

How Digital Workers Help Achieve Empathy at Scale

12:45 - 13:15

Panel Discussion: IDC Invited CIO

Jyoti Lalchandani

Group Vice President & Regional Managing Director (META), IDC

Technology Focus Group Session (Parallel Sessions)

Next-Generation Security & Resilience

13:15 - 13:30

Rethinking Cybersecurity in the Digital Age

13:30 - 13:45

Data Privacy Regulation: Navigating the Compliance-Risk Landscape

13:45 - 14:00

Security in the IT/OT Convergence

14:00 - 14:15

The security landscape of the new digital business environment

Artificial Intelligence: A Slow-Motion Explosion

13:15 - 13:30

Beyond The Hype - How Artificial Intelligence is Becoming Reality

13:30 - 13:45

The Digital Backbone: Intelligent Process Automation Enabling Multiplied Innovation

13:45 - 14:00

AI and BDA: The Greatest Disruptor of Industries and Business

14:00 - 14:15

AI-Powered Chatbots: Understanding, Targeting, and Serving Your Customers

Building Hybrid Clouds for the Digital Era

13:15 - 13:30

The Impact of Hyperconvergence on People, Process, and Technology

13:30 - 13:45

Making the Edge the Ultimate Multiplier for Innovation: Delivering Infrastructure at the Edge

13:45 - 14:00

Edge to Cloud: Accelerate Your Transformation to Hybrid Cloud

14:00 - 14:15

Security & Digital Trust Models for the Hybrid & Multi-Cloud Era

The Future of Work: Adapting Your Workplace to the Evolution of People, Processes, and Systems

13:15 - 13:30

The concept of work to thrive in the Next Normal

13:30 - 13:45

Building a Future-Ready Digital Workforce

13:45 - 14:00

The Future Enterprise: The Digital Supremacy Economy

14:00 - 14:15

Collaborating in the New Reality

Sustaining Business Continuity

13:15 - 13:30

The Relationship Between IT Resilience and Business Continuity

13:30 - 13:45

How to Sustain Customer Service & Enhance Experience in a Crisis

13:45 - 14:00

Avoiding Cloud Sprawl: A Centralized Approach to Cloud for Business Continuity

14:00 - 14:15

The Disaster Recovery Maturity: From Keeping the Lights On to Business Enablement


IDC Excellence Awards



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About IDC

57 Years | 1100 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit