IDC Saudi Arabia Government Congress Building Service Resilience to Maximize Value for Citizens

DIGITAL Event | December 6, 2021

Overview

As countries across the world kickstart their recovery journeys, the government of Saudi Arabia has accelerated the implementation of its Vision 2030 plans. Indeed, IT leaders in the Saudi government are delivering new and enhanced public services using efficient, trusted, highly responsive, inclusive, and convenient technologies and methodologies.

According to IDC, the Kingdom’s government spending on ICT is expected to reach $2.2 billion by 2024, up from $1.9 billion in 2019 at 3.62% CAGR. As the Kingdom aggressively pursues its digital ambitions, an enabling regulatory and policy environment maturity and accountability has significantly improved in supporting service providers’ and end-users’ need to innovate while staying secure. This strategic effort is fast transforming the country into a technology exporting hub.

However, strategic government transformation over the long term is a challenging process requiring coordinated efforts across agencies. With the Saudi government fine tuning, readjusting, and relaunching its national digital strategy, the 2021 edition of the IDC Saudi Arabia Government Congress will cover the latest developments in government technology implementation, preparedness, response, and citizen engagement.

Agenda

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Time	Event & Speakers
9:00 10:00	Networking & Platform Familiarization
10:00 10:05	Welcome Address Hamza Naqshbandi Associate Vice President (Saudi Arabia & Bahrain), IDC
10:05 10:15	IDC Keynote: The New ETHIC for a Global Public Sector Massimiliano Claps Research Director (EMEA), IDC Government Insights
National government departments, regions, and cities have used information and communication technology for over 40 years. However, the pace of innovation has accelerated in the past five to ten years. Technologies like the Internet of Things, edge computing, cloud computing, artificial intelligence, blockchain, robotic process automation, and digital twins have become affordable at scale. These technologies have the potential to not only support existing government services and processes, but also empower public services leaders to re-imagine them completely and translate the massive amounts of data they collect into valuable insights. This session will explain how public sector leaders must use data and technology to make intelligent, transparent, and timely policy and operational decisions so they can unlock the next normal of efficient, trusted, highly responsive, inclusive, and convenient (ETHIC) public services
10:15 10:30	Cybersecurity Resilience Challenges and Strategies Talal Alotaibi Major Account Manager, Trend Micro KSA
Cyber-Attacks could be very damaging and costly on an IT infrastructure regardless of the size or investment. Therefore, focusing on the service availability is just as important as maintaining the integrity and confidentiality of the data which results in having the Cybersecurity resiliency as a major milestone in every CISO’s or head of IT in an organization as a contingency plan followed by a remediation plan.
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10:30 10:45	Empowering Governments of the Future Péter Erdősi Senior Regional Director, Oracle
The challenges faced by the public sector are immense. The past year has seen unprecedented demands on all government departments and authorities at a time when resources are increasingly stretched. The COVID-19 pandemic has driven a significant shift toward remote working and created much wider digital accessibility to all kinds of frontline public and business services. This means that the public’s expectations about what is possible to deliver digitally have been expanded ‒ probably irrevocably. At the same time, public sector organizations and departments are addressing their legacy infrastructure. This session will examine why it is increasingly vital for governments to balance incremental cost savings with the push for agility and future transformations and showcase some good practices. It will also explore how evolving socioeconomic factors are challenging government organizations to improve citizen service delivery
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10:45 11:50	Track Sessions (Parallel Sessions)
Leveraging Cloud to Drive Application and Infrastructure Modernization 10:45 - 11:00 How to Empower Governments & Public Entities with Latest Cloud Technologies, while Maintaining Hybrid Architectures Gérôme de Gea Director of Cloud Strategy and OCI Center of Excellence (EMEA), Oracle How to Empower Governments & Public Entities with Latest Cloud Technologies, while Maintaining Hybrid Architectures Moving workloads to the cloud provides enterprises with better agility, greater global accessibility, and higher performance and scalability. As cloud services mature, organizations continue to increase the scope of the workloads being migrated to the public cloud. However, migrating Governmental and Public Sector workloads can be difficult due to Data Sovereignty, Security and Control and latency. Hybrid models seem to be the way to go. This presentation will examine how Governmental institutions define a hybrid Strategy, the options available to have a consistent set of hybrid services and how they comply to local and Global regulations through customer references and implementations 11:00 - 11:15 What 'Digital' Looks Like in Government: Real-Life Examples of Success in Digital Transformation Karim Y Rizkallah Director, Solution Consulting, OpenText What 'Digital' Looks Like in Government: Real-Life Examples of Success in Digital Transformation Providing eservices to citizens, driving intra-governmental efficiencies, and adopting intelligence in decision making are top "digital" priorities for policymakers and public sector advocates alike. Unfortunately, digital success is often elusive. While some government agencies have established some digital capabilities, only those that have built long-term strategies around these capabilities have been able to reshape their images as citizen-centric public organizations and set a path toward prosperity. This session will look at several real-life examples of government organizations around the world that have successfully embodied the principles of digitalization using information management platforms. 11:15 - 11:30 Mitigate Cyberattacks Against Government Digital Assets With AI-Driven Incident Response Mahdi Naili Consulting Systems Engineer, Fortinet Mitigate Cyberattacks Against Government Digital Assets With AI-Driven Incident Response Attacks against government digital infrastructure have been rising for many years. These attacks are only expected to increase due to highly motivated actors and the outsized impact they have on the ever-growing infrastructures of governments in the thick of digital transformation. In this context, governments should acknowledge that absolute protection is unachievable. Fortunately, this session will explore how a solid incident response process can help governments not only mitigate threats but also minimize their impact on services providers and their consumers. 11:30 - 11:45 Charting The Digitization Led Modernization Journey Of The Saudi Public Sector Uzair Mujtaba Program Manager — IDC Saudi Arabia Fahad Alsabti General Manager Information Technology, Communications and Information Technology Commission (CITC) (KSA) Eng. Ahmed Alreshoodi General Manager of Information Technology, The Royal Commission for Riyadh City (RCRC) (KSA) Digital Transformation & the Role of National Development Programs 10:45 - 11:00 Taking a "Skills First" Approach to Building the Modern Workforce Yousef Tuqan Tuqan Skills Transformation Consultant (EMEA), Coursera Taking a "Skills First" Approach to Building the Modern Workforce With the global economy facing the double disruption of automation and COVID-19, the need for governments to support the upskilling of citizens and public sector employees has never been more urgent. This talk will explore how public sector leaders globally are facing the challenge of the growing skills gap. It will also reveal how digital skills can be harnessed to reduce unemployment and income inequality and examine how future-facing governments are providing their workers with the skills needed to thrive in the future. 11:00 - 11:15 Next-Gen NOC for the Hybrid Enterprise: Harden Your Visibility & Performance Posture Nishidh Bhansali Director of Global Customer Success (EMEA), Riverbed Technology Next-Gen NOC for the Hybrid Enterprise: Harden Your Visibility & Performance Posture This session will take you through a journey on how to transition from a traditional NOC-monitoring framework to a proactive performance-, visibility-, and security-powered next-gen NOC. It will explain how with the command center approach, enterprise organizations can greatly enhance their digital user experience and the network resilience of their infrastructure. 11:15 - 11:30 Disruption in Governments: The Race to Shape the Future Rodrigo Castelo Vice President (Middle East & Africa), OutSystems Disruption in Governments: The Race to Shape the Future Quality of life and economic potential — two key factors that attract and retain people and businesses — are what make a country great. However, government CIOs struggle to manage legacy IT infrastructure and keep up with the technical pace of change that their citizens now require. There is fortunately a better way to achieve a true digital transformation without costly hiring or outsourcing. This session will cover the three key characteristics commonly seen in the most disruptive government entities. It will also examine how low-code application development can enable the successful end-to-end digital transformation of governments. 11:30 - 11:45 KAUST Smart Jason Roos CIO, King Abdullah University of Science & Technology (KSA) KAUST Smart AI & RPA-based Automation and the Rise of Hyper-personalized Citizen Experiences 10:45 - 11:00 Resiliency and Security: The New Frontier for Digital Government Excellence Abdullah Al Hour Country Leader for Security and Resiliency Services, Kyndryl Resiliency and Security: The New Frontier for Digital Government Excellence Whether you’re looking to enhance the protection of your business operations and critical data, or you want to improve the way your responds to threats -- especially cyberattacks -- there’s never been a better time to review and realign your IT resilience program. Join this session to understand Kyndryl's integrated resiliency and security approach that can help you mitigate comprehensive cybersecurity and operational resilience risks for heterogenous infrastructures, including physical, virtual and cloud environments, while supporting evolving compliance and audit needs. 11:00 - 11:15 AI-Driven Healthcare – A Foundation for Patient-Centered Care Refat Al Karmi Consulting Engineer, MIST, Juniper Networks 11:15 - 11:30 Hyper Digital Collaboration Marwan Alsulaimani Deputy Customer Services, Economic Cities and Special Zones Authority (ECZA) (KSA) 11:30 - 11:45 Fireside Chat: Making Artificial Intelligence and Machine Learning Real Ranjit Rajan Vice President, Research (META), IDC Dr. Abdulrahman Alhabib Deputy Research Director, National Center of Artificial Intelligence (NCAI) - Saudi Data & AI Authority (SDAIA) (KSA) Dr. Abdulrahman Al Khnaifer CIO, King Saud University (KSA) Dr. Salem Alelyani Director of Center for Artificial Intelligence, King Khalid University (KSA) Hesham Al Ghamdi Group Chief Data & Analytics Officer, Abdul Latif Jameel Motors (ALJR) (KSA) Fireside Chat: Making Artificial Intelligence and Machine Learning Real Saudi Arabia’s Vision 2030 has clear goals to further the use of emerging technologies such as AI, making them a cornerstone to realizing the country’s Vision 2030 aspirations and goals and to support the national ambition of making Saudi Arabia a world leader in the field of AI. This panel will feature two of the Kingdom’s leading CIOs to discuss the current state of AI implementation how it is impacting various sectors, and the overall quality of life in the country.
11:45 12:45	Meet the Partners, Network and Increase Your Scores
12:45 12:50	Close of Event

Masterclass Arena

The Saudi Arabia edition of the IDC Government Congress will feature a Masterclass Arena. Here, you will find a selection of CXO best-practice presentations, fireside chats, and panel discussions as respected industry pioneers and thought leaders share insights into the successful digital transformation strategies applied within their own organizations

Dr. Abdulrahman Alhabib

Deputy Research Director, National Center of Artificial Intelligence (NCAI) - Saudi Data & AI Authority (SDAIA) (KSA)

Fahad Alsabti

General Manager Information Technology, Communications and Information Technology Commission (CITC) (KSA)

Marwan Alsulaimani

Deputy Customer Services, Economic Cities and Special Zones Authority (ECZA) (KSA)

Jason Roos

CIO, King Abdullah University of Science & Technology (KSA)

Yuosof Al-Radi

Manager IT Security Operation, Saudi Airlines (KSA)

Eng. Ahmed Alreshoodi

General Manager of Information Technology, The Royal Commission for Riyadh City (RCRC) (KSA)

Eng. Ahlam Al Sarheed

CIO, King Fahad Medical City (KSA)

Dr. Raed Al Hazme

Executive Director, Information Services & Informatics Division, National Guard Health Affairs (KSA)

Dr. Abdulrahman Al Khnaifer

CIO, King Saud University (KSA)

Dr. Salem Alelyani

Director of Center for Artificial Intelligence, King Khalid University (KSA)

Speakers

Hamza Naqshbandi

Associate Vice President (Saudi Arabia & Bahrain), IDC

Massimiliano Claps

Research Director (EMEA), IDC Government Insights

Talal Alotaibi

Major Account Manager, Trend Micro KSA

Péter Erdősi

Senior Regional Director, Oracle

Gérôme de Gea

Director of Cloud Strategy and OCI Center of Excellence (EMEA), Oracle

Yousef Tuqan Tuqan

Skills Transformation Consultant (EMEA), Coursera

Abdullah Al Hour

Country Leader for Security and Resiliency Services, Kyndryl

Karim Y Rizkallah

Director, Solution Consulting, OpenText

Nishidh Bhansali

Director of Global Customer Success (EMEA), Riverbed Technology

Refat Al Karmi

Consulting Engineer, MIST, Juniper Networks

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General Information

Webinar

Monday, December 6, 2021

10:00 AM (KSA Time)

Language
English

Registration Fee
Free of Charge : For End Users (not IT + Consultant companies)

Contact

For More Information, contact: Dalia Jaarah - Senior Conference Specialist
Mobile: +966 500 198 046 | Email: djaarah@idc.com

IDC Saudi Arabia Government Congress Building Service Resilience to Maximize Value for Citizens

Overview

Agenda

Networking & Platform Familiarization

Welcome Address

IDC Keynote: The New ETHIC for a Global Public Sector

Cybersecurity Resilience Challenges and Strategies

Ask questions and stand a chance to win shopping e-voucher!

Empowering Governments of the Future

Ask questions and stand a chance to win shopping e-voucher!

Track Sessions (Parallel Sessions)

Meet the Partners, Network and Increase Your Scores

Close of Event

Masterclass Arena

Speakers

Partners

General Information

Contact Us

About IDC