IDC Government Congress Building Service Resilience to Maximize Value for Citizens

DIGITAL Event | December 6, 2021


As countries across the world kickstart their recovery journeys, the government of Saudi Arabia has accelerated the implementation of its Vision 2030 plans. Indeed, IT leaders in the Saudi government are delivering new and enhanced public services using efficient, trusted, highly responsive, inclusive, and convenient technologies and methodologies.

According to IDC, the Kingdom’s government spending on ICT is expected to reach $2.2 billion by 2024, up from $1.9 billion in 2019 at 3.62% CAGR. As the Kingdom aggressively pursues its digital ambitions, an enabling regulatory and policy environment maturity and accountability has significantly improved in supporting service providers’ and end-users’ need to innovate while staying secure. This strategic effort is fast transforming the country into a technology exporting hub.

However, strategic government transformation over the long term is a challenging process requiring coordinated efforts across agencies. With the Saudi government fine tuning, readjusting, and relaunching its national digital strategy, the 2021 edition of the IDC Saudi Arabia Government Congress will cover the latest developments in government technology implementation, preparedness, response, and citizen engagement.



Time Event & Speakers

Networking & Platform Familiarization


Welcome Address

Hamza Naqshbandi

Associate Vice President (Saudi Arabia & Bahrain), IDC

IDC Keynote: The New ETHIC for a Global Public Sector

Massimiliano Claps

Research Director (EMEA), IDC Government Insights

National government departments, regions, and cities have used information and communication technology for over 40 years. However, the pace of innovation has accelerated in the past five to ten years. Technologies like the Internet of Things, edge computing, cloud computing, artificial intelligence, blockchain, robotic process automation, and digital twins have become affordable at scale. These technologies have the potential to not only support existing government services and processes, but also empower public services leaders to re-imagine them completely and translate the massive amounts of data they collect into valuable insights. This session will explain how public sector leaders must use data and technology to make intelligent, transparent, and timely policy and operational decisions so they can unlock the next normal of efficient, trusted, highly responsive, inclusive, and convenient (ETHIC) public services


Cybersecurity Resilience Challenges and Strategies

Talal Alotaibi

Major Account Manager, Trend Micro KSA

Cyber-Attacks could be very damaging and costly on an IT infrastructure regardless of the size or investment. Therefore, focusing on the service availability is just as important as maintaining the integrity and confidentiality of the data which results in having the Cybersecurity resiliency as a major milestone in every CISO’s or head of IT in an organization as a contingency plan followed by a remediation plan.

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Empowering Governments of the Future

Péter Erdősi

Senior Regional Director, Oracle

The challenges faced by the public sector are immense. The past year has seen unprecedented demands on all government departments and authorities at a time when resources are increasingly stretched. The COVID-19 pandemic has driven a significant shift toward remote working and created much wider digital accessibility to all kinds of frontline public and business services. This means that the public’s expectations about what is possible to deliver digitally have been expanded ‒ probably irrevocably. At the same time, public sector organizations and departments are addressing their legacy infrastructure. This session will examine why it is increasingly vital for governments to balance incremental cost savings with the push for agility and future transformations and showcase some good practices. It will also explore how evolving socioeconomic factors are challenging government organizations to improve citizen service delivery

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Track Sessions (Parallel Sessions)

Leveraging Cloud to Drive Application and Infrastructure Modernization

10:45 - 11:00

How to Empower Governments & Public Entities with Latest Cloud Technologies, while Maintaining Hybrid Architectures

Gérôme de Gea

Director of Cloud Strategy and OCI Center of Excellence (EMEA), Oracle
11:00 - 11:15

What 'Digital' Looks Like in Government: Real-Life Examples of Success in Digital Transformation

Karim Y Rizkallah

Director, Solution Consulting, OpenText
11:15 - 11:30

Mitigate Cyberattacks Against Government Digital Assets With AI-Driven Incident Response

Mahdi Naili

Consulting Systems Engineer, Fortinet
11:30 - 11:45

Charting The Digitization Led Modernization Journey Of The Saudi Public Sector

Uzair Mujtaba

Program Manager — IDC Saudi Arabia

Fahad Alsabti

General Manager Information Technology, Communications and Information Technology Commission (CITC) (KSA)

Eng. Ahmed Alreshoodi

General Manager of Information Technology, The Royal Commission for Riyadh City (RCRC) (KSA)
11:45 - 11:50

Summary & Close

Jawad Khalil

Program Manager, Telecoms KSA, IDC

Digital Transformation & the Role of National Development Programs

10:45 - 11:00

Taking a "Skills First" Approach to Building the Modern Workforce

Yousef Tuqan Tuqan

Skills Transformation Consultant (EMEA), Coursera
11:00 - 11:15

Next-Gen NOC for the Hybrid Enterprise: Harden Your Visibility & Performance Posture
Riverbed Technology

Nishidh Bhansali

Director of Global Customer Success (EMEA), Riverbed Technology
11:15 - 11:30

Disruption in Governments: The Race to Shape the Future

Rodrigo Castelo

Vice President (Middle East & Africa), OutSystems
11:30 - 11:45

Post COVID-19 Threats and Challenges to Securing Digital Government

11:45 - 11:50

Summary & Close

Uzair Mujtaba

Program Manager — IDC Saudi Arabia

AI & RPA-based Automation and the Rise of Hyper-personalized Citizen Experiences

10:45 - 11:00

Resiliency and Security: The New Frontier for Digital Government Excellence

Abdullah Al Hour

Country Leader for Security and Resiliency Services, Kyndryl
11:00 - 11:15

How the Region’s Public Sectors are Revamping Education and Healthcare
Juniper Networks

Refat Al Karmi

Consulting Engineer, MIST, Juniper Networks
11:15 - 11:30

Cybersecurity for Government Multicloud Environments

11:30 - 11:45

What Lies Ahead: Preparing for the New Digital Economy in the Region

11:45 - 11:50

Summary & Close

Ranjit Rajan

Vice President, Research (META), IDC

Meet the Partners, Network and Increase Your Scores


Close of Event

Masterclass Arena

The Saudi Arabia edition of the IDC Government Congress will feature a Masterclass Arena. Here, you will find a selection of CXO best-practice presentations, fireside chats, and panel discussions as respected industry pioneers and thought leaders share insights into the successful digital transformation strategies applied within their own organizations

Dr. Abdulrahman Alhabib

Deputy Research Director, National Center of Artificial Intelligence (NCAI) - Saudi Data & AI Authority (SDAIA) (KSA)

Fahad Alsabti

General Manager Information Technology, Communications and Information Technology Commission (CITC) (KSA)

Marwan Alsulaimani

Deputy Customer Services, Economic Cities and Special Zones Authority (ECZA) (KSA)

Jason Roos

CIO, King Abdullah University of Science & Technology (KSA)

Yuosof Al-Radi

Manager IT Security Operation, Saudi Airlines (KSA)

Eng. Ahmed Alreshoodi

General Manager of Information Technology, The Royal Commission for Riyadh City (RCRC) (KSA)

Eng. Ahlam Al Sarheed

CIO, King Fahad Medical City (KSA)

Dr. Raed Al Hazme

Executive Director, Information Services & Informatics Division, National Guard Health Affairs (KSA)

Dr. Abdulrahman Al Khnaifer

CIO, King Saud University (KSA)

Dr. Salem Alelyani

Director of Center for Artificial Intelligence, King Khalid University (KSA)


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General Information









Monday, December 6, 2021





10:00 AM (KSA Time)






Registration Fee
Free of Charge : For End Users (not IT + Consultant companies)


For More Information, contact: Dalia Jaarah - Senior Conference Specialist
 Mobile: +966 500 198 046 | Email:


Contact Us

Shabana Mahadiwala

AVP Conferences

+971 56 414 5986

Taher Hamdan

Senior Sales Manager, Conferences, IDC Middle East, Turkey & Africa


About IDC

57 Years | 1100 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit