IDC Future of Work Stay Connected in the New Normal

DIGITAL Event | September 16, 2021


Even before the advent of COVID-19, organizations had been preparing themselves for the digital era and accelerating their digital transformation strategies, encountering challenges around technology, policy, and operations along the way. The ongoing pandemic has amplified those challenges and brought new ones to light, ratcheting up the pace of change as businesses battle to ensure their survival in the new normal.

Today, organizations must confront broader global health, climate, social, and economic challenges, rethinking almost every aspect of the way they work. This requires a fundamental change to existing – and often outdated – work models to an approach that fosters human-machine collaboration, enables new skills and worker experiences, and supports an intelligent and dynamic environment unbounded by time or physical space.

The IDC Future of Work digital event will explore dynamic and reconfigurable work models that result in empowered, outcome-focused, multidisciplinary teams that are able to meet the demands of the new work environment head on. Join us as we explore the foundations of an agile, modern workspace that securely, effectively, and proactively supports an increasingly diverse, distributed, and dynamic workforce. Discover how you can help your employees to become life-long learners and nurture the skillsets required to compete for years to come.

CIO Masterclass


Time Event & Speakers

Networking & Platform Familiarization


Welcome Address

Mark Walker

Associate Vice President, Sub-Saharan Africa, IDC

IDC Overview

Roberto Alunni

Associate Research Director, Research and Data Products, IDC

IDC Keynote: Defining the Future of Work for a Hybrid Reality

Amy Loomis

Research Director, Future of Work, IDC

Rapid advancements in digital transformation and new work models are reshaping the way we think about the Future of Work. Whether by necessity or planned reinvention, the world is moving toward post-industrial ways of working that replace the regimented 9-to-5, work/home, hierarchical models of the past. Hybrid work models that are much more flexible are now in favor. This presentation will explore recent research and perspectives on three core areas: the requirements for effective hybrid and remote work, the reimagined office, and the collaborative leadership models needed to support resilient organizations.


The Business Impact of Creating a Positive Employee Experience

Ian Jansen van Rensburg

Chief Technologist and SE Director, VMware

Engaged employees are among a company’s most valuable assets, particularly since they drive good customer engagements and deliver superior business results. Embedding employee experience initiatives into an organization’s people strategy is thus critical. This session will explore why organizations must focus on changing the way they provide value to their customers and employees. Organizations should go beyond providing free food and ping-pong tables to creating positive working environments for all employees.

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5G & IOT: The Future is Here

Sudipto Moitra

General Manager for ICT Solutions, MTN Business South Africa

Priashan Pakiriy

Head of Enterprise Fixed Solutions, MTN Business South Africa

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Networking & Gamification


Session A: Future of Industries

Mark Walker

Associate Vice President, Sub-Saharan Africa, IDC

Zero Trust Network Access (ZTNA)

Paul Williams

Country Manager- SADC and Indian Ocean Islands, Fortinet

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Customers in the Crosshairs

Andy March

Senior Platform Specialist, Okta

This session will look at the threats facing customers and highlight how those threats can impact organizations. It will also explore how organizations can build customer identities that not only protect customers but also provide better user experiences.


Session B: Future of Connectedness

Keoikantse Marungwana

Senior Research and Consulting Manager, IDC

Enhancing Cost Governance Strategies & Minimizing Risk

Spencer Sutton

Solution Architect, Rackspace

It’s clear the COVID-19 pandemic has accelerated an evolution of workplace operations across many industries. From more relaxed attire to increased remote work, companies must recognize and adapt. If they don’t, they risk losing their loyal, highly skilled workforces — and being left behind. Regardless of where you are in your cloud journey, this session will present proven best practices for engineering and architecting the infrastructure you need to meet your business goals and stay ahead of the curve. It will present you with strategic guidance on cloud optimization tooling and reducing your overall cloud spend. And it will play host to an in-depth discussion about what the future of work is going to look like.


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How The Future of Work Has Brought on the Rise of DDoS Ransom Attacks

Chad Toerien

Head of Customer Development, Cloudflare

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Reducing Your Risk & Recovering from Ransomware

Patrick McGrath

Director of Product Management, Data Intelligence, Commvault

The cloud has forced the fragmentation of data across an ever-increasing set of providers, locations, and jurisdictions. The outbreak of the pandemic has also created an urgent need to support remote knowledge workers at a time when digital economies are increasingly reliant on exploding amounts of data. As a result, the sophistication of ransomware has risen significantly, with numerous attacks against critical and sensitive data. Leveraging lessons learned in responses to data breaches, this session will explore how organizations should think about protecting against, responding to, and recovering from security events.  


Networking & Gamification


Close of event


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General Information





Digital Event






Thursday, September 16





11:00AM (GMT+2)


Registration Fee
Free of Charge: For End Users (not IT + Consultant companies)


For More Information, contact: Lizelle Jones - Senior Conference Manager, South Africa

Mobile: +27 73 4043099 | Email:


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Contact Us

Vineshia Petersen

Senior Conference Manager

Lydia Botha

Senior Sales Manager, IDC Soufth Africa

About IDC

57 Years | 1100 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit