IDC Public Sector Congress

United Arab Emirates

Abu Dhabi, November 22, 2022
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Overview

 

Digitally Reimagining the Future Government

The mission of national governments is to provide effective citizen services while improving outcomes for both constituents and public agencies. The UAE government has deployed emerging technologies and technological innovations to provide efficient information and services while protecting, sustaining, and enhancing societal and quality-of-life outcomes. Indeed, IDC research shows that up to 80% of UAE government CIOs are currently deploying – or planning to deploy – artificial intelligence and machine learning applications for the purpose of improving IT automation.

Having significantly accelerated its digital implementation and national transformation strategies, the UAE is now highly resilient to shocks and long-term stresses. Additionally, proactive government executives are increasingly embracing innovative digital technologies to make intelligent and transparent policy decisions that enable the seamless delivery of services to citizens and businesses.

The 2022 edition of the IDC UAE Public Sector Congress will be this year’s most anticipated gathering of government and public sector transformation experts. Explaining how chatbots and data intelligence can be leveraged to personalize services, it will delve into a range of today’s most pressing topics to examine how pioneering government executives are driving digital innovation while protecting citizen privacy and fostering digital sovereignty.

 

 

Agenda

Time Event & Speakers
8:00

Networking & Registration

8:55

Welcome Address

Vikram Manghnani

Conference Manager (MEA), IDC
9:00

A Resilient Future Government: Harnessing Technologies to Create Forward-Looking Nationwide Digital Services

Harish Dunakhe

Research Director, Software and Cloud, META IDC

Countries in the Middle East region are reimagining their digital governments and aiming to deliver trusted, personalized, and seamless experiences to citizens and enterprises alike. New agile policies and digital services are expected to empower individuals, create widespread equity and opportunities, spearhead development of the economy, and deliver excellent social and policy results. However, such new outcomes and value creation pursuits are not without regulatory, cybersecurity, procurement, and redundancy risks.

 

9:20

Improving the Impact of Government Responses and Services with IT Partner Networks

Roman Spitzbart

Vice President of Sales Engineering, Dynatrace

Instead of stitching together separate and often siloed digital projects as part of a digital response and/or initiative, CIOs and program/LOB executives can assemble a network of digital partners that continuously work toward meeting the goals of the initiative. Each partner in this network can contribute unique talent, technology knowhow, digital capabilities, and other assets, while at the same time obtaining some benefit or value in return. The vision and goals of the initiative, alongside architectures, policies, and other artifacts, can collectively guide partner actions and deliverables to ensure consistency and interoperability while boosting innovation and flexibility.

9:50

AI-Enabled Technologies to Recruit, Train, and Retain Key Government Personnel

Alongside technology, the presence of qualified human resources is essential to the Future of Work. Staffing shortages and a lack of skills in key areas such as cybersecurity, acquisition management, and data science not only affect individual agencies but also cut across the entire national government workforce. How can governments use AI-enabled talent acquisition software to streamline or automate parts of the recruiting workflow — particularly repetitive, high-volume tasks?

 

10:10

Containerization and DevOps to Deploy Services Seamlessly in a Government Multicloud Environment

Over the past 10 years, governments worldwide have adopted all types of cloud computing deployment models, from public clouds to on-premises private clouds. This incremental adoption of cloud often results in complex, hybrid multi-cloud environments that have multiple challenges. These challenges include the need to support open standards, enable the portability of workloads and interoperability of data, and consistently implement trusted security and data protection policies. How can governments utilize platform-as-a-service tools and practices — such as containerization and DevOps — that improve their ability to develop, deploy, and orchestrate services across multiple environments in an agile manner?

 

10:30

Tea / Coffee & Networking Break

10:45

Leveraging Agile to Improve Public Sector Technology Sourcing and Procurement

Senior technology executives in government are adopting agile principles to speed up the procurement process and provide flexibility in rapidly changing technology and business environments. Most organizations are also using agile methodologies to develop and deliver software applications. The traditional procurement process, with its long RFP cycles and detailed requirements, is recognized as too slow and unresponsive to facilitate the rapid delivery of external digital services. Rapid and flexible procurement is critical for agencies that rely on external service providers to deliver digital disruptions in a highly competitive marketplace.

 

11:00

The Future of Work in Government: Building Intelligent and Agile Digital Workspaces

As government agencies switched to remote working virtually overnight, many stepped up investments in digital modernization initiatives and conferencing and collaboration tools. However, many employees encounter difficulties in finding and accessing key information to efficiently complete mission-critical tasks. National governments are also finding it difficult to decide if, when, and how employees should return to the workplace. While the total number of workers who will ultimately return to the workplace is not known, there is little doubt that the Future of Work will be defined by far more integrated, agile, and intelligent employee workspaces supported by digital operating models.

 

11:15

Sustainable Leadership in the Future Digital Economy

Governments and their digital leadership teams must proactively deal with the predominantly hybrid nature of their IT environments, workforces, processes, and ecosystems in an increasingly volatile and digital economy. Government leaders that embraced innovation have thrived during this time of change. What are some ways of building capabilities and creating sustainable leadership in the digital economy as it emerges from a crisis?

11:30

Tea / Coffee & Networking Break

11:30

Using Predictive Analytics to Identify, Contain, Measure, and Address Government Security Risks

Cybersecurity is critically important in protecting the digital assets of national governments, including the privacy of any personally identifiable information that is collected, maintained, and shared across agencies. Today, staff are working remotely, beyond the firewalls of their offices, and accessing data from new endpoint devices and networks. Organizations are also deploying new approaches to security operations — making use of threat intelligence, anomaly detection, vulnerability responses, and security incident dashboards, which are all driven by artificial intelligence and machine learning, to create faster and more efficient security responses.

 

12:00

Gold Partner Sessions (Parallel Sessions)

Session A: A Data-Driven Public Sector: The Personal Touch

12:00 - 12:15

Creating Customer Journeys in the Government Services

12:15 - 12:30

Enabling Zero Trust Security in Government

12:30 - 12:45

Data Protection and Management

12:45 - 13:15

Panel Discussion: A Data-Driven Public Sector: The Personal Touch

Session B: Digital Transformation & the Role of National Development Programs

12:00 - 12:15

Driving Digital Resiliency in Government

12:15 - 12:30

Architecting Public-Private Partnerships for Digital Services Transformation

12:30 - 12:45

Spotlight on Digital Healthcare

12:45 - 13:15

Panel Discussion: Digital Transformation & the Role of National Development Programs

Session C: Securing Digital Government: Today’s Biggest Challenge

12:00 - 12:15

Cybersecurity Policies & Regulations and Compliance

12:15 - 12:30

Digital Sovereignty and Data Privacy

12:30 - 12:45

Implementing Application Security

12:45 - 13:15

Panel Discussion: Securing Digital Government: Today’s Biggest Challenge

Session D: Governing Digital Government: The Legal & Regulatory Frameworks

12:00 - 12:15

Data and Digital Sovereignty

12:15 - 12:30

Government Cloud Strategies

12:30 - 12:45

Intelligent Automation in Government Operations

12:45 - 13:15

Panel Discussion: Governing Digital Government: The Legal & Regulatory Frameworks

Session A: A Data-Driven Public Sector: The Personal Touch
12:00 - 12:15

Creating Customer Journeys in the Government Services

12:15 - 12:30

Enabling Zero Trust Security in Government

12:30 - 12:45

Data Protection and Management

12:45 - 13:15

Panel Discussion: A Data-Driven Public Sector: The Personal Touch

Session B: Digital Transformation & the Role of National Development Programs
12:00 - 12:15

Driving Digital Resiliency in Government

12:15 - 12:30

Architecting Public-Private Partnerships for Digital Services Transformation

12:30 - 12:45

Spotlight on Digital Healthcare

12:45 - 13:15

Panel Discussion: Digital Transformation & the Role of National Development Programs

Session C: Securing Digital Government: Today’s Biggest Challenge
12:00 - 12:15

Cybersecurity Policies & Regulations and Compliance

12:15 - 12:30

Digital Sovereignty and Data Privacy

12:30 - 12:45

Implementing Application Security

12:45 - 13:15

Panel Discussion: Securing Digital Government: Today’s Biggest Challenge

Session D: Governing Digital Government: The Legal & Regulatory Frameworks
12:00 - 12:15

Data and Digital Sovereignty

12:15 - 12:30

Government Cloud Strategies

12:30 - 12:45

Intelligent Automation in Government Operations

12:45 - 13:15

Panel Discussion: Governing Digital Government: The Legal & Regulatory Frameworks

13:15

Lunch & Networking

14:15

Close of Event

Partners

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Strategic Partner
Platinum Partner
Gold Partner

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General Information

 

 

 

Dusit Thani, Abu Dhabi

 

 

 

 

Tuesday, November 22, 2022

 

 

 

 

09:00 AM (UAE Time)

 

 

 

 

Language
English

Registration Fee
Free of Charge: For End Users (not IT + Consultant companies)

Contact

For More Information, contact: Sughand Tolani - Conference Director (MEA)
 Mobile: +971 56 4145987 | Email: stolani@idc.com

 

Location

Dusit Thani, Abu Dhabi

Abu Dhabi Green Pass

What is Green Pass?
Green Pass is part of the emirate’s proactive measures to contain the spread of the virus and its mutated strains. Green Pass is indicated on Alhosn app and is required to enter some public places in Abu Dhabi emirate, to ensure public health and safety. It applies to citizens, residents and visitors.

How can I activate Green Pass?
Green Pass is activated if you are fully vaccinated and have a negative PCR test result from within the past 30 days. To be fully vaccinated, you must have received two doses of a vaccine. To maintain vaccination status, you must receive a booster dose if you received your second or third dose six months or more.

Green Pass is also activated if you have an official exemption, as documented on Alhosn, and a negative PCR test result from within the past 7 days. Green Pass is automatically activated for children aged under 16 years, without the requirement for a test.

 

 

Contact Us

Shabana Mahadiwala

AVP Conferences

+971 56 414 5986

Taher Hamdan

Senior Sales Manager, Conferences, IDC Middle East, Turkey & Africa

+971506591320

About IDC

58 Years | 1300 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com.