Reimagining the Future of Government in the Era of Digital Transformation
The mission of national governments is to provide effective services to citizens, residents, tourists, and visitors while improving outcomes for both constituents and the governments themselves. Governments across the region are increasingly deploying emerging technologies and innovations to provide efficient information and services while protecting, sustaining, and enhancing societal and quality-of-life outcomes. In line with this, a recent IDC survey found that 33% of government CIOs in the Middle East, Turkey, and Africa are currently deploying or exploring AI and machine learning applications, while 32% are prioritizing robotic process automation over the next 12-18 months with the aim of driving innovation and delivering world-class services.
Those governments that have accelerated digital investments and implemented national transformation strategies are expected to be more resilient to potential shocks and long-term stresses. To this end, the region’s government executives are embracing innovative digital technologies to make intelligent, transparent policy decisions that deliver seamless services to citizens and businesses.
The annual IDC Government Congress is the year's most anticipated gathering of government and public sector transformation experts. The 2022 edition will delve into a range of today’s most pressing topics, presenting essential guidance on the use of chatbots and data intelligence to personalize services and exploring strategies for accelerating digital innovation while protecting privacy and fostering digital sovereignty.
Associate Vice President (Saudi Arabia & Bahrain), IDC
9:059:15
Saudi Data and Artificial Intelligence Authority (SDAIA) - IDC Annual Executive Report 2022 Launch
Majid Al Shehri
GM of Studies Department, Saudi Data & Artificial Intelligence Authority (SDAIA)
9:159:25
IDC Keynote: Quantum Government
Massimiliano Claps
Research Director (EMEA), IDC Government Insights
Accelerating Digital Transformation through Purpose-Resilience-Imagination-Mastery-Ecosystem.
9:259:35
SDAIA Keynote: The Future of Technology in Saudi Arabia
Eng. Amer Al Kahtani
Chief Business Development Officer, Saudi Data & Artificial Intelligence Authority (SDAIA)
9:359:45
Improving Public Sector Efficiency with Analytics for Everyone’s Benefit: How Leaders in Public Sector Organisations are Overcoming Key Challenges?
Karam Haddad
Key Account Executive, Tableau
Leaders in Public Sector organisations are under more pressure than ever before to increase performance and drive efficiency. They’re expected to do more with less as governments seek both cutbacks and better value for money. They’re having to manage their teams’ recovery post-pandemic against a backdrop of changing work practices and they’re striving to become more citizen-centric in the midst of all this. The only way to do all of that is through leveraging the right data at the right time; it’s clear that future challenges can be overcome through the smart use of data and adoption of an approach that is agile and adaptive when and where it needs to be.
9:459:50
Ask Question and Stand a Chance to Win Exciting Gifts
9:5010:00
3rd Wave of Government Digital Transformation
Mohamed Nour Negm
CTO, Sumerge
Over the past two decades we have seen dramatic transformation in the digital government where Saudi Arabia managed to build one of the most mature and leading digital governments in the world. In this talk we will discuss the modern and emerging technologies that will impact the future of governments digital transformation and how these technology trends can benefit the Kingdom’s leading and innovative position thus impacting citizen experience, business growth and economic development.
10:0010:05
Ask Question and Stand a Chance to Win Exciting Gifts
10:0510:15
Re – Imagine The Future of Work With Augmented Reality
Joe Bailis
Head of Digital Transformation, Saudi Xerox
10:1510:20
Ask Question and Stand a Chance to Win Exciting Gifts
10:2010:50
Tea / Coffee & Networking Break
10:5010:55
Welcome Back Raffle
10:5511:05
Cybersecurity Threat Landscape: How to Mitigate the Risk?
Dmitry Galov
Security Researcher @ Global Research & Analysis Team (GReAT), Kaspersky
The presentation focuses on the most relevant cyberthreats for SMBs and Enterprises, uncovering the highlights of recent investigations as well as statistics based on incident responses and surveys conducted by Kaspersky in order to better understand the changes of the threat landscape. We’ll cover such relevant topics as ransomware and supply-chain attacks and will definitely formulate the basic concepts of Mature Security Posture that is vital for any company to stay protected against the evolving threats.
11:0511:10
Ask Question and Stand a Chance to Win Exciting Gifts
11:1011:20
Living on the Edge: How Innovation is Driving Vertical Solutions from Edge to Cloud and Device to Metaverse
Ashley Woodbridge
Chief Technology Officer (Middle East & Africa), Lenovo
11:2011:25
Ask Question and Stand a Chance to Win Exciting Gifts
11:2511:35
AI & IT Operations, Two-Way Entanglement and Enrichment
Abdelmoniem Darwish
General Manager, MDS
AI advances is penetrating all areas and aspects. One of the biggest area of focus recently is how AI can support IT Operations, and hence AIOps was born.
On the other hand, IT Operation, with its different life cycles and best practices experienced a lot of development and advances since the spread of ITIL, DevOps, CRIS-DM and others. AI and Machine learning is making use of this, and hence MLOps was born.
MDS with its massive experience in both areas, in addition to experience in government entities challenges, can support your AI Journey, digital transformation and vision 2030 plans.
11:3511:40
Ask Question and Stand a Chance to Win Exciting Gifts
11:4011:50
Accelerating Digital Agility: Connecting, Protecting and Empowering Transformation
Tarik Alturki
System Engineer Manager, Cisco
11:5011:55
Ask Question and Stand a Chance to Win Exciting Gifts
11:5512:20
Prayer Break, Tea/Coffee & Networking
12:2013:25
Gold Partner Sessions (Parallel Sessions)
Session A: A Data-Driven Public Sector: The Personal Touch
12:20 - 12:25
Start of the Session Raffle: Apple AirPods
12:25 - 12:40
NIC Keynote: Sovereign Cloud
Eng. Nawaf Alsahan
Assistant Director Cloud Computing, National Information Center (NIC)
12:40 - 12:50
Leading Digital Transformation
Amjad A. Hafez
CEO, NourNet
Leading Digital Transformation
Our Digital Platforms capability is broad and comprehensive, from Hybrid Multi Cloud solutions to Cyber Defense and pre-packaged products, delivered as-a-service, with a strong industry focus.
We take a holistic, seamless, and secure approach, to further innovation at any stage of our client's digital journey, across multiple digital estates, from on-premises, to private cloud, public cloud and edge environments. Our X-as-a-Service models allow us to tailor to your needs in a most cost-effective and flexible manner, today and throughout our partnership.
12:50 - 12:55
Ask Question and Stand a Chance to Win Exciting Gifts
12:55 - 13:25
Panel Discussion: A Data-Driven Public Sector: The Personal Touch
Dr. Salem Al Mustanyir
Head of Strategic Studies, Saudi Data & Artificial Intelligence Authority (SDAIA)
Dr. Raed Al Hazme
Executive Director of the IT Department, Ministry of National Guard Health Affairs (MNGHA)
Dr. Duaa Abaoud
Digital Environment Director, Ministry of Municipal and Rural Affairs and Housing
Dr. Khaled Alqahtani
Chief Data Officer, General Authority for Statistics
Dr. Jalal S. Alowibdi
Chief Data Officer, Ministry of Hajj and Umrah
Panel Discussion: A Data-Driven Public Sector: The Personal Touch
Governments today need to go further and put the role and value of data at the core of their digital transformation efforts. A data-driven public sector recognizes the importance of data as an asset that is critical to policy making, service delivery, organizational management, and innovation. This panel will discuss how to use data from multiple sources to promote evidence-led policy making and data-backed service design for better service provision on a national level.
Session B: Governing Digital Government: The Legal & Regulatory Frameworks
12:20 - 12:25
Start of the Session Raffle: Apple AirPods
12:25 - 12:35
AI Demystified - Implications for Strategic Execution
Dr. Dani Abu Ghaida
Chief Digital Officer, Crayon
AI Demystified - Implications for Strategic Execution
In this session, Crayon will provide a brief history and a definition of AI along with the current state discussing the nine takeaways from a major AI research from Stanford. We will then move on to discuss how CIOs are approaching AI. While discussing this, we will be mentioning some of the barriers to AI adoption. A light will be shed on what analytics is suitable depending on the clients’ digital maturity levels. The session will not miss the elaboration on “what are the market trends, playbooks, and lessons learnt”.
The session will be concluded by a case study on a global AI project conducted by Crayon in Europe presenting a client’s view on the value that could be delivered through AI.
12:35 - 12:40
Ask Question and Stand a Chance to Win Exciting Gifts
12:40 - 12:50
Elevating Citizen Experience with WhatsApp Business Platform
Nasser Azzam Khamis Al-Sabbagh
Enterprise Sales Team Leader, Infobip
Elevating Citizen Experience with WhatsApp Business Platform
Private-sector businesses are raising the bar for customer experiences as a result of the growth of e-commerce, apps, and other always-on digital services. The promise of seamless, connected experiences is becoming more and more common, but citizen services are lagging behind and frequently unprepared to fulfill it. Federal governments are deploying more decentralized computing infrastructure because of the ability to process data spatially closer to its source. Through quicker, safer, and more cost-effective resource allocations, this will not only revolutionize national government decision-making but also foster more individualized interactions with citizens on the margins. At Infobip, we are reimagining how people, data, and processes come together to create value and becoming more intelligent are key components of our vision and capabilities for better experiences.
12:50 - 12:55
Ask Question and Stand a Chance to Win Exciting Gifts
12:55 - 13:25
Panel Discussion: The Role of Digital Transformation in Driving Sustainable Development
Azaz Ahmad
Associate Consulting Director
Ahmad A. Mubarak
IT Governance General Director, General Organization for Social Insurance (GOSI)
Ahmad Alahmad
General Manager of Shared Services Solutions Development, Ministry of Human Resources and Social Development (HRSD)
Alfhadah Albaiz
Director of ICT Sector Development, Ministry of Communications and Information Technology (MCIT)
Eng. Khalid Alfaheid
CISO, Ministry of Environment, Water, and Agriculture
Dr. Awad Alrasheed
Digital Lead, Ministry of Health (MOH)
Panel Discussion: The Role of Digital Transformation in Driving Sustainable Development
Governments across the world are revolutionizing service delivery to citizens using digital technologies. Over the past few years, massive investments have been made in digital health and education, among other key sectors, making them more competitive, as well as creating more opportunities for economic growth and prosperity. This panel will discuss how the ICT sector is working with governments to drive innovation and contribute to sustainable development.
Session A: A Data-Driven Public Sector: The Personal Touch
12:20 - 12:25
Start of the Session Raffle: Apple AirPods
12:25 - 12:40
NIC Keynote: Sovereign Cloud
12:25 - 12:40
NIC Keynote: Sovereign Cloud
Eng. Nawaf Alsahan
Assistant Director Cloud Computing, National Information Center (NIC)
12:40 - 12:50
Leading Digital Transformation
12:40 - 12:50
Leading Digital Transformation
Our Digital Platforms capability is broad and comprehensive, from Hybrid Multi Cloud solutions to Cyber Defense and pre-packaged products, delivered as-a-service, with a strong industry focus.
We take a holistic, seamless, and secure approach, to further innovation at any stage of our client's digital journey, across multiple digital estates, from on-premises, to private cloud, public cloud and edge environments. Our X-as-a-Service models allow us to tailor to your needs in a most cost-effective and flexible manner, today and throughout our partnership.
Amjad A. Hafez
CEO, NourNet
12:50 - 12:55
Ask Question and Stand a Chance to Win Exciting Gifts
12:55 - 13:25
Panel Discussion: A Data-Driven Public Sector: The Personal Touch
12:55 - 13:25
Panel Discussion: A Data-Driven Public Sector: The Personal Touch
Governments today need to go further and put the role and value of data at the core of their digital transformation efforts. A data-driven public sector recognizes the importance of data as an asset that is critical to policy making, service delivery, organizational management, and innovation. This panel will discuss how to use data from multiple sources to promote evidence-led policy making and data-backed service design for better service provision on a national level.
Dr. Salem Al Mustanyir
Head of Strategic Studies, Saudi Data & Artificial Intelligence Authority (SDAIA)
Dr. Raed Al Hazme
Executive Director of the IT Department, Ministry of National Guard Health Affairs (MNGHA)
Dr. Duaa Abaoud
Digital Environment Director, Ministry of Municipal and Rural Affairs and Housing
Dr. Khaled Alqahtani
Chief Data Officer, General Authority for Statistics
Dr. Jalal S. Alowibdi
Chief Data Officer, Ministry of Hajj and Umrah
Session B: Governing Digital Government: The Legal & Regulatory Frameworks
12:20 - 12:25
Start of the Session Raffle: Apple AirPods
12:25 - 12:35
AI Demystified - Implications for Strategic Execution
12:25 - 12:35
AI Demystified - Implications for Strategic Execution
In this session, Crayon will provide a brief history and a definition of AI along with the current state discussing the nine takeaways from a major AI research from Stanford. We will then move on to discuss how CIOs are approaching AI. While discussing this, we will be mentioning some of the barriers to AI adoption. A light will be shed on what analytics is suitable depending on the clients’ digital maturity levels. The session will not miss the elaboration on “what are the market trends, playbooks, and lessons learnt”.
The session will be concluded by a case study on a global AI project conducted by Crayon in Europe presenting a client’s view on the value that could be delivered through AI.
Dr. Dani Abu Ghaida
Chief Digital Officer, Crayon
12:35 - 12:40
Ask Question and Stand a Chance to Win Exciting Gifts
12:40 - 12:50
Elevating Citizen Experience with WhatsApp Business Platform
12:40 - 12:50
Elevating Citizen Experience with WhatsApp Business Platform
Private-sector businesses are raising the bar for customer experiences as a result of the growth of e-commerce, apps, and other always-on digital services. The promise of seamless, connected experiences is becoming more and more common, but citizen services are lagging behind and frequently unprepared to fulfill it. Federal governments are deploying more decentralized computing infrastructure because of the ability to process data spatially closer to its source. Through quicker, safer, and more cost-effective resource allocations, this will not only revolutionize national government decision-making but also foster more individualized interactions with citizens on the margins. At Infobip, we are reimagining how people, data, and processes come together to create value and becoming more intelligent are key components of our vision and capabilities for better experiences.
Nasser Azzam Khamis Al-Sabbagh
Enterprise Sales Team Leader, Infobip
12:50 - 12:55
Ask Question and Stand a Chance to Win Exciting Gifts
12:55 - 13:25
Panel Discussion: The Role of Digital Transformation in Driving Sustainable Development
12:55 - 13:25
Panel Discussion: The Role of Digital Transformation in Driving Sustainable Development
Governments across the world are revolutionizing service delivery to citizens using digital technologies. Over the past few years, massive investments have been made in digital health and education, among other key sectors, making them more competitive, as well as creating more opportunities for economic growth and prosperity. This panel will discuss how the ICT sector is working with governments to drive innovation and contribute to sustainable development.
Azaz Ahmad
Associate Consulting Director
Ahmad A. Mubarak
IT Governance General Director, General Organization for Social Insurance (GOSI)
Ahmad Alahmad
General Manager of Shared Services Solutions Development, Ministry of Human Resources and Social Development (HRSD)
Alfhadah Albaiz
Director of ICT Sector Development, Ministry of Communications and Information Technology (MCIT)
Eng. Khalid Alfaheid
CISO, Ministry of Environment, Water, and Agriculture
Dr. Awad Alrasheed
Digital Lead, Ministry of Health (MOH)
13:2513:30
Stay Till the End & Stand a Chance to Win Mega Raffle (official Paris Saint-Germain jersey signed by Lionel Messi)
Tableau helps people see and understand data. Tableau’s self-service analytics platform empowers people of any skill level to work with data. From individuals and non-profits to government agencies and the Fortune 500, tens of thousands of customers around the world rely on Tableau’s advanced analytics capabilities to make impactful, data-driven decisions.
Platinum Partner
Sumerge
Sumerge provides software solutions and services that streamline business operations, promoting effectiveness, efficiency, and control. We help our clients achieve their business objectives by using information technology to simplify complexities, increase productivity, reduce costs, and improve profitability
Platinum Partner
Platinum Partner
Lenovo
Lenovo (HKSE: 992) (ADR: LNVGY) is a US$70 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 75,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s leading PC player by expanding into new growth areas of infrastructure, mobile, solutions and services. This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and sustainable digital society for everyone, everywhere. To find out more visit https://www.lenovo.com,and read about the latest news via our StoryHub.
Platinum Partner
2P
2P is a Saudi based Telecommunication and Information Technology solutions provider; 10 years ago, 2P starts providing the market with its valuable telecom and IT solutions, since that time the company was vastly growing, and now it is considered as one of the finest telecom and IT solutions provider in the region.
2P NOW:
- More than 200 experienced professional at the service of our customers
- More than 120 happy clients
- Financially solid with more than 80 Million as annual revenue
- ISO 9001 certified
- We have the telecommunication license
- Headquartered in Riyadh with offices all around the kingdom and existence in Dubai, Qatar, Bahrain, Kuwait and Jordan.
Platinum Partner
Kaspersky Lab
Kaspersky Lab is the world’s largest privately held vendor of endpoint protection solutions. The company is ranked among the world’s top four vendors of security solutions for endpoint users. Throughout its 15-year history Kaspersky Lab has remained an innovator in IT security and provides effective digital security solutions for consumers, SMBs, and large enterprises. The company currently operates in almost 200 countries and territories across the globe, providing protection for over 300 million users worldwide.
Platinum Partner
MDS for Computer Systems
MDS for Computer Systems is part of MDS Holding Group, a group of companies that operates in the Middle East, Africa, Europe, Eastern Europe, Central Asia, and Canada. The Group was established in Lebanon in 1967 and specializes in the supply and installation of computer equipment, electronics, telecommunications, data communications, and site preparation.
Platinum Partner
Cisco Systems
Cisco
(NASDAQ: CSCO) is the worldwide leader in technology that powers the Internet.
Cisco inspires new possibilities by reimagining your applications, securing
your data, transforming your infrastructure, and empowering your teams for a
global and inclusive future. Discover more on The Networkand follow us on Twitter.
Gold Partner
Crayon
Crayon
helps customers build the commercial and technical foundation for a successful
and secure cloud-first, digital transformation journey. To learn more about
Crayon, please visit Crayon
| Home - Crayon
Gold Partner
Gold Partner
General Information
Fairmont Hotel, Riyadh
Tuesday, December 13, 2022
08:00 am (KSA Time)
Language English
Registration Fee Free of Charge: For End Users (not IT + Consultant companies)
Contact
For More Information, contact: Dalia Jaarah - Conference Project Manager Mobile: +966 500 198 046 | Email: djaarah@idc.com
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com.
