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IDC Middle East CIO Summit 2023

Enabling the Digital Economy's Leaders

In 2023, we are going further, together!
Join us for the 16th Edition.

The digital economy continues to expand in scale and sophistication at an unprecedented rate, driving the transformation of citizen, customer, and employee experiences and the rise of digitally enabled services such as remote healthcare, distance learning, remote work, and mobile banking.

Overview
Digital-native firms, equipped with new business models and armed with substantial venture capital funding, have disrupted supply chains in numerous industries, fueling growth in areas such as ecommerce, direct-to-consumer services, digital payments, and cloud kitchens. With the metaverse and Web3 paradigms on the horizon, further disruption is expected to individual, enterprise, and industrial digital experiences.

As the share of the digital economy becomes increasingly significant, major governments around the world are beginning to develop dedicated strategies to enable its measurement and further development. Creating suitable regulatory environments and enriching the talent pool will be critical to the success of these strategies. Today, technology is playing an ever-increasing role in enabling, measuring, and reporting on sustainability initiatives and diversity and inclusion drives, and government and business leaders are moving these issues to the top of their digital agendas.

The IDC Middle East CIO Summit 2023 will bring together the region's foremost IT and telecom leaders, digital government pioneers, digital regulators and authorities, and industry thought leaders.

Hosting the Middle East's most prominent CEOs, COOs, CFOs, CTOs, and CIOs, the event will examine the current state of the digital economy, assess its ongoing impact on citizens, customers, employees, and operations, address the key challenges that need to be overcome, and outline proven best practices and strategies for driving future success.
Why Attend?
• Receive critical insights from leading industry experts
• Discover solutions to pressing business challenges
• Get hands on with the industry's latest innovations
• Interact with the brands and specialists on your short list
• Engage in workshop-based technology discussions
• Participate in dedicated one-to-one meetings
• Share knowledge and network with your peers
• Take part in a series of fun, exciting, and memorable activities

Celebrity Spotlight
Neil Harbisson

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Key Topics

Impact of Sustainability on Technology Vendor

Application Modernization strategies

Effective Hybrid Cloud Deployment

Developing an AIOps strategy and practices

Full stack Observability

Leveraging Low Code / No Code platforms

Orchestrating Digital Infrastructure for hybrid environments

Charting a Data-driven digital strategy

Intelligent automation

Predictive analytics strategies

Zero Trust security approaches

Cybersecurity Policies & Regulations and Compliance

5G impact – network architectures, market strategies and use cases

Venue

Atlantis, The Palm
Crescent Rd - The Palm Jumeirah - Dubai

IDC Middle East Advisory Council 2023

Wesam Lootah

Chief Executive Officer, Smart Dubai Government, Digital Dubai (UAE)

Eng. Faisal Bakhashwain

Deputy Minister for Digital Transformation, Ministry of Human Resource and Social Development (KSA)

Dr. Ammar H. Alhusaini

Acting Director General, Central Agency for Information Technology

Yazeed Al Otaibi

Assistant Deputy Minister for Planning and Digital Transformation, Ministry of Health (KSA)

Sundah Alsehali

CIO in Public Sector (KSA)

Jason Roos

Chief Information Officer, King Abdullah University of Science and Technology (KSA)

Abdulaziz Abanmi

Chief Operating Officer, Saudi Payments (KSA)

Saud Al Dhawyani

CTO, Emirates NBD

Ayman Alharbi

Senior Information Technology Director, The Red Sea Development Company & Amaala (KSA)

Bander Al-Shahrani

Head of IT, Public Investment Fund (PIF)|Projects (KSA)

Fuad Al Ansari

Vice President IT & General Services Division, Al Dhafra Petroleum (UAE)

Ahmad M. Almulla

Former EVP, Corporate Services, Emirates Global Aluminium (UAE)

Ghinwa Baradhi

Chief Operating Officer (MENAT), HSBC Bank (UAE)

Eng.Huda Ahmed Mohsen

Chief Of IT, Ministry of Information Affairs (Bahrain)

Ali Abdulla Hassan

Chief of IT, Ministry of Oil (Bahrain)

Ahmed Al Khayyat

CTO, Al Baraka Islamic Bank (Bahrain)

Sean Langton Show full profile linkedin

Sean Langton

Chief Information Officer, ADCB (UAE)

Alexander Raiff

Senior Executive Vice President and Head of Technology, Transformation, and Information, Mashreq Bank (UAE)

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2022 Event Highlights

Transformation Zones

Metaverse Zone

The emerging metaverse paradigm will have a significant impact on the digital economy. The metaverse is a highly immersive future environment that blends the physical and digital to drive a shared sense of presence, interaction, and continuity across multiple spheres of work and life. This year's summit will examine the impact of the metaverse on digital economies and explore potential use cases for organizations to embrace.

Metaverse Zone

The key topics to be discussed in the Metaverse Zone will include:

• The impact of the metaverse on national digital strategies • Making the metaverse real for enterprises and industries

• Next-gen devices for immersive experiences in the metaverse • Web 3.0: Blockchain, crypto, and NFTs

• Realizing the value of blockchain investments

 

Who should attend?

• CEOs

• CIOs

• CTOs

• Chief Strategy Officers

• Chief Digital Officers

• CMOs

• Chief Transformation Officers

DevOps Zone

With its ability to deliver higher-quality results more rapidly, DevOps is the linchpin of the digital enterprise. As more organizations start to operate like software companies, scaling and automating DevOps practices will be vital to ensuring continued competitiveness. DevOps refers to an iterative process of continuous improvement; so as software engineering teams scale quickly, organizations must focus on the right tactics to manage, empower, and drive growth at scale.

DevOps Zone

The key topics to be discussed in the DevOps Zone will include:

• DevOps at scale

• Leadership and culture

• Business outcome-based metrics

• Continuous delivery behavior

• DevOps pipeline security

• Low-code DevOps

• Data-driven DevOps

• GitOps automation

• DevOps change management

 

Who should attend?

• CTOs

• DevOps & Engineering Leaders

• Software Designers

• Programmers

• IT Developers

• IT Operations

• Support Analysts

• Software Architects

• Site Reliability Engineers

• Application Developers

Customer Experience Zone

The pandemic has led to the emergence — and growth — of digital-first customers and consumers that automatically expect an elevated digital experience. So, what does the future of customer experience (CX) look like?

Customer Experience Zone

The key topics discussed in the Customer Experience Zone will include:

• Customer journeys and innovative connected experiences

• CX management: Strategies, metrics, KPIs, and governance

• Experience personalization with data analytics and AI

• Conversational AI in the customer service arena

• Data at the heart of digital experiences

 

Who should attend?

• Heads of eCommerce

• Heads of Digital Marketing & Sales

• Heads of Customer Experience

• Heads of Customer Engagement, CRM, Digital

• Heads of Analytics

• CIOs

• CTOs

• CMOs / Heads of Product & Marketing

• Chief Commercial Officers

• Heads of Retail

• CDOs

• Heads of Contact Centers

• Heads of Guest Experiences

Sustainability Zone

Organizations around the world are increasingly implementing sustainability into their business life cycles, and they see environmental, social, and governance (ESG) factors impacting their enterprise value. Technology is a key enabler of successful sustainable business transformation and corporate sustainability approaches that align a positive impact on people and the environment with the generation of financial profits. ESG integration has become a CEO-level topic for organizations worldwide, underlining the strategic importance that sustainability has attained over the last few years.

Sustainability Zone

The key topics to be discussed in the Sustainability Zone will include:

• The role of tech in sustainable business strategies

• ESG reporting, governance, regulations, and compliance

• Sustainable cloud strategies

• The impact of sustainability on technology vendor selection processes

• Energy-efficient datacenter strategies

• Using tech tools to improve diversity and gender equity

• The impact of AI on sustainability and social welfare

 

Who should attend?

Heads, VPs, directors, and managers of:

• Sustainability

• Corporate Responsibility & Corporate Social Responsibility

• Environment, Health, and Safety

• Corporate Giving / Foundation

• Public Affairs / Government Affairs / Corporate Affairs

• Finance

• Legal

• Communications

• Human Resources

• Strategy

• Marketing

• Revenue

• Innovation

• Procurement

• Datacenters

• Facility Management

Industry 4.0 Zone

Factories, warehouses, and logistics firms also find themselves in the midst of transformation. The impact of the pandemic on supply and distribution, with effects that often rippled across the globe, forced the realization that lean and efficient supply chains can also be brittle and vulnerable to disruption. To address this, globalization strategies are being augmented with a new emphasis on self-reliance, partner ecosystems, cost management, and the minimization of disruption risk.

Industry 4.0 Zone

The key topics in this conference include:

• National industrial sector development strategies

• Future factories

• Digital twins

• Intelligent supply chains

• Additive manufacturing and 3D printing

• Smart warehousing

• Advanced logistics management, transportation, and delivery optimization

Who should attend?

• Managing Directors

• Senior Management

• Financial Directors

• Business Owners

• Heads of Technology Information Systems (CIOs, CTOs, ERP Managers, Digital Transformation Officers)

• Supply Chain Directors / Managers

• Heads of Manufacturing / Production / Engineering

• Heads of Processes / Control / Automation Engineering

• Heads of Operations / Logistics / Quality Assurance

• Heads of Factories / Plants / Works / Maintenance

• Commercial Directors / Managers

• Product Design / R&D

Agenda

Filter Topics

8:00

Registration & Networking

8:35

Opening Act

8:40

IDC Welcome Address

8:45

Opening Keynote

9:00

Strategies for the CIO and Enterprise Innovation

9:30

Partnering with Digital Natives

9:50

Implementing Application Security

10:10

Developing AIOps Strategies and Practices

10:30

Building Digital Resiliency in Smart Cities and Communities

10:50

Tea/Coffee & Networking Break

11:30

Summit Partner Sessions (Parallel Sessions)

Summit Track A
11:30 - 11:31

Opening Raffle

11:31 - 11:35

IDC Overview

Ranjit Rajan

Vice President, Research (META), IDC
11:35 - 11:50

Effective Hybrid Cloud Deployment

11:50 - 11:55

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

11:55 - 12:10

Charting a Data-Driven Digital Strategy

12:10 - 12:15

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

12:15 - 12:30

Enhancing Employee Digital Experiences

12:30 - 12:35

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

12:35 - 12:50

Analytics for Data Monetization

12:50 - 12:55

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

Summit Track B
11:30 - 11:31

Opening Raffle

11:31 - 11:35

IDC Overview

Hamza Naqshbandi

Associate Vice President (Saudi Arabia & Bahrain), IDC
11:35 - 11:50

Leveraging Low-Code/No-Code Platforms

11:50 - 11:55

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

11:55 - 12:10

Securing Hybrid Work

12:10 - 12:15

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

12:15 - 12:30

Orchestrating Digital Infrastructure for Hybrid Environments

12:30 - 12:35

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

12:35 - 12:50

Evolving Trends Shaping the Future of Work

12:50 - 12:55

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

12:55

Tea/Coffee & Networking Break

13:20

Transformation Zone Sessions (Parallel Sessions)

Metaverse
13:20 - 13:30

Metaverse

Industry 4.0
13:20 - 13:30

Industry 4.0

Sustainability
13:20 - 13:30

Sustainability

Customer Experience
13:20 - 13:30

Customer Experience

DevOps
13:20 - 13:30

DevOps

13:30

Best Practice Sessions (Parallel Sessions)

Best Practice Session A
13:30 - 13:31

Welcome back Raffle

13:31 - 13:35

IDC Overview

13:35 - 13:50

Enabling Cyber Security Resilience to keep pace with rapid digitalization and a shifting threat landscape

13:50 - 13:55

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

13:55 - 14:10

How New Technologies Change the Definition of Zero Security

14:10 - 14:15

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

14:15 - 14:30

Moving to the Cloud Securely with DevSecOps

14:30 - 14:35

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

14:35 - 14:50

Why Intelligent Network Monitoring and Visibility Truly Matter

14:50 - 14:55

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

Best Practice Session B
13:30 - 13:31

Welcome back Raffle

13:31 - 13:35

IDC Overview

13:35 - 13:50

Navigating Change Management in Digital Transformation

13:50 - 13:55

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

13:55 - 14:10

Enterprise Service Management: Today and the Future

14:10 - 14:15

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

14:15 - 14:30

Taking Your Regulatory Change Management to the Next Level

14:30 - 14:35

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

14:35 - 14:50

Marketing Effectiveness and the Metrics That Matter in the Digital-First Era

14:50 - 14:55

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

Best Practice Session C
13:30 - 13:31

Welcome back Raffle

13:31 - 13:35

IDC Overview

13:35 - 13:50

Evolving to the New Future of Work and Enhancing the Employee Experience

13:50 - 13:55

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

13:55 - 14:10

Mastering Hybrid Work: From Vision to Execution

14:10 - 14:15

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

14:15 - 14:30

Balancing The Needs of Your Hybrid Workers: Human, Productivity, And Security

14:30 - 14:35

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

14:35 - 14:50

Delivering Uninterrupted IT and Transformed Employee Experiences

14:50 - 14:55

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

14:55

Tea/Coffee & Networking Break

15:20

Transformation Zone Sessions (Parallel Sessions)

Metaverse
15:20 - 15:30

Metaverse

Industry 4.0
15:20 - 15:30

Industry 4.0

Sustainability
15:20 - 15:30

Sustainability

Customer Experience
15:20 - 15:30

Customer Experience

DevOps
15:20 - 15:30

DevOps

15:30

CXO Panel: The Path Ahead for the Digital-First Enterprise

16:15

CIO Panel: The Role of CIOs in Digital Business Strategy

17:00

Close of Day 1

Speakers

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Contact Us

Ronita Bhattacharjee

Vice President - Conferences, IDC Middle East, Africa, & Turkey

+971 4 391 2747

Taher Hamdan

Senior Sales Manager, Conferences, IDC Middle East, Turkey & Africa

+971506591320

About IDC

58 Years
1300 Analysts
110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com.