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IDC Middle East CIO Summit 2023

Enabling the Digital Economy's Leaders

In 2023, we are going further, together!
Join us for the 16th Edition.

The digital economy continues to expand in scale and sophistication at an unprecedented rate, driving the transformation of citizen, customer, and employee experiences and the rise of digitally enabled services such as remote healthcare, distance learning, remote work, and mobile banking.

Overview
Digital-native firms, equipped with new business models and armed with substantial venture capital funding, have disrupted supply chains in numerous industries, fueling growth in areas such as ecommerce, direct-to-consumer services, digital payments, and cloud kitchens. With the metaverse and Web3 paradigms on the horizon, further disruption is expected to individual, enterprise, and industrial digital experiences.

As the share of the digital economy becomes increasingly significant, major governments around the world are beginning to develop dedicated strategies to enable its measurement and further development. Creating suitable regulatory environments and enriching the talent pool will be critical to the success of these strategies. Today, technology is playing an ever-increasing role in enabling, measuring, and reporting on sustainability initiatives and diversity and inclusion drives, and government and business leaders are moving these issues to the top of their digital agendas.

The IDC Middle East CIO Summit 2023 will bring together the region's foremost IT and telecom leaders, digital government pioneers, digital regulators and authorities, and industry thought leaders.

Hosting the Middle East's most prominent CTOs, and CIOs, the event will examine the current state of the digital economy, assess its ongoing impact on citizens, customers, employees, and operations, address the key challenges that need to be overcome, and outline proven best practices and strategies for driving future success.
Why Attend?
• Receive critical insights from leading industry experts
• Discover solutions to pressing business challenges
• Get hands on with the industry's latest innovations
• Interact with the brands and specialists on your short list
• Engage in workshop-based technology discussions
• Participate in dedicated one-to-one meetings
• Share knowledge and network with your peers
• Take part in a series of fun, exciting, and memorable activities

Delegate Journey

Don't miss out on an extraordinary and unparallel experience on both days of IDC Middle East CIO Summit 2023

Register Now

Key Topics

Impact of Sustainability on Technology Vendor

Application Modernization strategies

Effective Hybrid Cloud Deployment

Developing an AIOps strategy and practices

Full stack Observability

Leveraging Low Code / No Code platforms

Orchestrating Digital Infrastructure for hybrid environments

Charting a Data-driven digital strategy

Intelligent automation

Predictive analytics strategies

Zero Trust security approaches

Cybersecurity Policies & Regulations and Compliance

5G impact – network architectures, market strategies and use cases

Venue

Atlantis, The Palm
Crescent Rd - The Palm Jumeirah - Dubai

IDC Middle East Advisory Council 2023

Wesam Lootah

CEO, Corporate Support Services Sector, Dubai Municipality (UAE)

Eng. Faisal Bakhashwain

Deputy Minister for Digital Transformation, Ministry of Human Resource and Social Development (KSA)

Dr. Ammar H. Alhusaini

Acting Director General, Central Agency for Information Technology (Kuwait)

Yazeed Al Otaibi

Assistant Deputy Minister for Planning and Digital Transformation, Ministry of Health (KSA)

Sundah Alsehali

CIO in Public Sector (KSA)

Jason Roos

Chief Information Officer, King Abdullah University of Science and Technology (KSA)

Yousef A. Alsuhaibani

Chief Information Officer, Mobily

Abdulaziz Abanmi

Chief Operating Officer, Saudi Payments (KSA)

Saud Al Dhawyani

CTO, Emirates NBD (UAE)

Ayman Alharbi

Senior Director of Infrastructure & Operation, Red Sea Global (KSA)

Bander Al-Shahrani

Head of IT, Public Investment Fund (PIF)|Projects (KSA)

Fuad Al Ansari

Former Vice President IT & General Services Division, Al Dhafra Petroleum (UAE)

Ahmad M. Almulla

Former EVP, Corporate Services, Emirates Global Aluminium (UAE)

Mai B AlOwaish

Chief Data & Innovation Officer, Gulf Bank (Kuwait)

Ghinwa Baradhi

Chief Operating Officer (MENAT), HSBC Bank (UAE)

Eng.Huda Ahmed Mohsen

Chief Of IT, Ministry of Information Affairs (Bahrain)

Ali Abdulla Hassan

Chief of IT, Ministry of Oil (Bahrain)

Ahmed Al Khayyat

CTO, Al Baraka Islamic Bank (Bahrain)

Sean Langton Show full profile linkedin

Sean Langton

Chief Information Officer, ADCB (UAE)

Eng. Ghada Albugami

CIO & President Advisor for DX, Princess Nourah Bint Abdul Rahman University (KSA)

Virgilio Viegas

Senior Vice President of IT Security, QNB Group (Qatar)

View all

2022 Event Highlights

Agenda

Filter Topics

8:00

Registration & Networking

8:40

IDC Welcome Address

8:45

Opening Address (Government Affiliation)

9:00

IDC Advisory Council Felicitation

9:10

Strategies for the CIO and Enterprise Innovation

9:40

Build a Sustainable Future

10:00

Implementing Application Security

10:20

Accelerating Digital Transformation with an Open Organization Approach

10:40

Building Digital Resiliency in Smart Cities and Communities

10:55

Tea/Coffee & Networking Break

11:25

Summit Partner Sessions (Parallel Sessions)

Strategies for Developing a Digitally Resilient Organization
11:25 - 11:30

Opening Act

11:30 - 11:35

Start of Session Raffle

11:35 - 11:50

Unified Observability for Digitally Agile & Resilient Organization

Charbel Khneisser

Vice President, Solutions Engineering, EMEA, Riverbed Technology
11:50 - 11:55

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

11:55 - 12:10

Achieving Speed and Control

Mark Schwartz

Enterprise Strategist and Evangelist, AWS
12:10 - 12:15

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

12:15 - 12:30

Enhancing Employee Digital Experiences

12:30 - 12:35

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

12:35 - 12:50

Analytics for Data Monetization

12:50 - 12:55

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

Envisioning the Future Intelligent Enterprise
11:25 - 11:30

Opening Act

11:30 - 11:35

Start of Session Raffle

11:35 - 11:50

The Data-Driven Enterprise: Going from Vision to Value

Ali El Kontar

CEO, Zero&One
11:50 - 11:55

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

11:55 - 12:10

How Can Intelligent Automation Be the Driving Force in the Current Digital Economy?

Ashraf El Zarka

Vice President, Regional Managing Director MEA & Pakistan, UiPath
12:10 - 12:15

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

12:15 - 12:30

Orchestrating Digital Infrastructure for Hybrid Environments

12:30 - 12:35

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

12:35 - 12:50

Evolving Trends Shaping the Future of Work

12:50 - 12:55

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

12:55

Tea/Coffee & Networking Break

13:15

Transformation Zone Sessions (Parallel Sessions)

Metaverse
13:15 - 13:25

Separating the Hype from the Long-Term, Real-World Technology Implications

Industry 4.0
13:15 - 13:25

Implement Industry 4.0 in Your Manufacturing Operations

Sustainability
13:15 - 13:25

IT: A fundamental tool for achieving Sustainability

13:25

Best Practice Sessions (Parallel Sessions)

Shaping CISO Strategies for the Digital-First Organization
13:25 - 13:30

Start of Session Raffle - Apple Watch

13:30 - 13:45

New Convergences and Holistic Security: What Top Executives Are Talking About

Alain Sanchez

EMEA CISO, Fortinet
13:45 - 13:50

Q&A (Ask Questions & Stand a Chance to Win a MontBlanc Gift)

13:50 - 14:05

Mitigating Cyber Risks in the Middle East: Addressing the Impact of Geopolitical Tensions and Regulatory Requirements

Milad Aslaner

Head of Technology Advisory Group, SentinelOne
14:05 - 14:10

Q&A (Ask Questions & Stand a Chance to Win a MontBlanc Gift)

14:10 - 14:25

Protect, Connect and Deploy Extraordinary Digital Experiences in Any Cloud

Gordon Orr

Senior Director, Software Sales EMEA, F5
14:25 - 14:30

Q&A (Ask Questions & Stand a Chance to Win a MontBlanc Gift)

14:30 - 14:45

Multifactor Authentication Is Not Enough

Nour Fateen

Director, Sales Engineering, Recorded Future
14:45 - 14:50

Q&A (Ask Questions & Stand a Chance to Win a MontBlanc Gift)

14:50 - 14:55

End of Session Raffle - Lionel Messi Signed Football Jersey

Data and Platform-Led Strategies for Realizing Digital Outcomes
13:25 - 13:30

Start of Session Raffle - Apple Watch

13:30 - 13:45

Accelerate Your ESG Compliance and Reporting with the Data Cloud

Mohamed Zouari

General Manager, Snowflake
13:45 - 13:50

Q&A (Ask Questions & Stand a Chance to Win a MontBlanc Gift)

13:50 - 14:05

Enterprise Data as a Service: The Paradigm Shift Toward Distributed Logical Architectures

Dr. Alexey Sidorov

Chief Data Evangelist MEA, Denodo
14:05 - 14:10

Q&A (Ask Questions & Stand a Chance to Win a MontBlanc Gift)

14:10 - 14:25

Protect, Connect, and Deploy Extraordinary Digital Experiences in Any Cloud

Gordon Orr

Senior Director, Software Sales EMEA, F5
14:25 - 14:30

Q&A (Ask Questions & Stand a Chance to Win a MontBlanc Gift)

14:30 - 14:45

Marketing Effectiveness and the Metrics That Matter in the Digital-First Era

14:45 - 14:50

Q&A (Ask Questions & Stand a Chance to Win a MontBlanc Gift)

14:50 - 14:55

End of Session Raffle - Lionel Messi Signed Football Jersey

Digital Trust, Identity, and Security Strategies for the Digital-First Organization
13:25 - 13:30

Start of Session Raffle - Apple Watch

13:30 - 13:45

Leveraging eSignatures for Enterprise-Wide Digital Transformation

Arvind Srinivasan

SVP – Global Markets & Strategy, eMudhra
13:45 - 13:50

Q&A (Ask Questions & Stand a Chance to Win a MontBlanc Gift)

13:50 - 14:05

Creating a Digital Brain for Your Organization

Jessica Constantinidis

Field Innovation Officer, ServiceNow
14:05 - 14:10

Q&A (Ask Questions & Stand a Chance to Win a MontBlanc Gift)

14:10 - 14:25

Disrupting the Economics of Cyber Crime with Modern Defence

Mark Phillips

Vice President of Solution Architecture, HUMAN Security
14:25 - 14:30

Q&A (Ask Questions & Stand a Chance to Win a MontBlanc Gift)

14:30 - 14:45

Looking Backward to Predict the Future Threat Landscape: Cyberattacks Already Kicking Off in 2023

Ahmad Jaber

Principle Security Consultant (MENA), Tenable
14:45 - 14:50

Q&A (Ask Questions & Stand a Chance to Win a MontBlanc Gift)

14:50 - 14:55

End of Session Raffle - Lionel Messi Signed Football Jersey

14:55

Working Lunch

15:20

Transformation Zone Sessions (Parallel Sessions)

Metaverse
15:20 - 15:30

Separating the Hype from the Long-Term, Real-World Technology Implications

Industry 4.0
15:20 - 15:30

Implement Industry 4.0 in Your Manufacturing Operations

Sustainability
15:20 - 15:30

IT: A fundamental tool for achieving Sustainability

15:30

For The CIO - By The CIO Session (Parallel Sessions)

Vendor Selection and Management: Best Practices and What to Look Out For
15:30 - 16:15

For the IT sourcing and procurement professional, demanding workloads and deadlines leave little time for an in-depth review of technology markets and vendors, sourcing best practices, and specific IT investment opportunities and partnerships. This session addresses key sourcing challenges related to digital transformation and the evolving role of vendor management within the enterprise, combined with actionable intelligence on best practice for driving better deals and reducing costs without risking vendor relationships.

Talent Development & The Demand For New Skills: How Do You Structure Your Team Optimally
15:30 - 16:15

As the world of work continues to evolve and organizations shift to hybrid work models, new challenges and opportunities present themselves. How can technology leaders leverage these shifts to enhance online and virtual experiences and strengthen competitiveness by developing people, talent, and skills? This panel session will examine how the technology talent market has changed and compelled organizations to leverage innovative work models. It will highlight the latest trends in hiring and managing talent amid the move toward hybrid work policies. In addition, panelists will discuss how organizations can change themselves and their team structures to leverage the current situation and enhance productivity. The session will conclude by highlighting how organizations can address the shortage of skilled technology professionals, given that the shift to distributed workforces has enabled them to retain global talent.

Sustainable Strategies & Technologies: Operationalization, Impact Measurability, Business Value Creation
15:30 - 16:15

Sustainability is now a key priority for governments and enterprises across industries as they strive to meet the national and industry-specific ESG goals and regulations. CIOs will not only need to offer “sustainable / green” technology solutions for their customer organizations but would also require advise and handholding through the journey. This discussion would address roadmaps and solutions that support the data collection and reporting, governance and compliance and benchmarking needs towards sustainable strategies and technologies.

16:15

Close of Day 1

Speakers

Want to become a speaker?

Jyoti Lalchandani

Group Vice President & Regional Managing Director (META), IDC

Crawford Del Prete

President, IDC Worldwide

Amr Refaat

Chief Executive Officer, GBM, Gulf Business Machines (GBM)

Phil Andrews

Vice President and General Manager (META), Red Hat

Charbel Khneisser

Vice President, Solutions Engineering, EMEA, Riverbed Technology

Ali El Kontar

CEO, Zero&One

Mark Schwartz

Enterprise Strategist and Evangelist, AWS

Ashraf El Zarka

Vice President, Regional Managing Director MEA & Pakistan, UiPath

Alain Sanchez

EMEA CISO, Fortinet

Mohamed Zouari

General Manager, Snowflake

Arvind Srinivasan

SVP – Global Markets & Strategy, eMudhra

Milad Aslaner

Head of Technology Advisory Group, SentinelOne

Dr. Alexey Sidorov

Chief Data Evangelist MEA, Denodo

Jessica Constantinidis

Field Innovation Officer, ServiceNow

Gordon Orr

Senior Director, Software Sales EMEA, F5

Mark Phillips

Vice President of Solution Architecture, HUMAN Security

Nour Fateen

Director, Sales Engineering, Recorded Future

Ahmad Jaber

Principle Security Consultant (MENA), Tenable

Steven Frantzen

Senior Vice President & Regional Managing Director (EMEA), IDC

H.E. Dr. Mohamed Al Kuwaiti

Head of Cyber Security, United Arab Emirates Government

Neil Harbisson

The World’s First Officially Recognized Human “Cyborg”

Darran Rice

Tanzu Value Advisor, VMware

Ram Ramachandran

Senior Vice President & Head, Middle East & Africa, Tech Mahindra

Nagia El-Emary

Country Director (Egypt) & Senior Consultant (MEA), IDC

Ranjit Rajan

Vice President, Research (META), IDC

Hamza Naqshbandi

Associate Vice President (Saudi Arabia & Bahrain), IDC

Harish Dunakhe

Research Director, Software and Cloud, META IDC

Vladimir Slinko

Senior Technology Advisor, KasperskyOS

Dr. Dani Abu Ghaida

Chief Digital Officer (MEA), Crayon

Islam Afifi

Regional Presales Manager, Veeam Software

Wajeeh AL Mesherky

CEO, Sahara Watira - RiCSOC

Denis Dincic

Global Solutions Architect, Equinix

Karthik Ananda Rao

Chief Technical Evangelist, ManageEngine

View All Speakers

Partners

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Technology Focus Group Partner
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Sustainability Transformation Zone Partner
Industry 4.0 Transformation Zone Partner
Exhibit Partner
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Associate Partner
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Media Partner
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Awards

The IDC Middle East CIO Summit 2023 will also play host to the IDC Excellence Awards. The awards will recognize the efforts of the country's leading technology executives, based on their ability to drive innovation, strengthen resiliency, and shape rapid change. Securing a place on our list of finalists will be viewed as a genuine mark of enterprise excellence, so submit your nominations today!

CIO (Chief Information Officer) of the Year

CISO (Chief Information Security Officer) of the Year

Women in Technology & Business

Submit Nominations Today!

Knowledge Hub

Transformation Zone
Metaverse

The emerging metaverse paradigm will have a significant impact on the digital economy. The metaverse is a highly immersive future environment that blends the physical and digital to drive a shared sense of presence, interaction, and continuity across multiple spheres of work and life. This year's summit will examine the impact of the metaverse on digital economies and explore potential use cases for organizations to embrace.

Transformation Zone
Metaverse

The key topics to be discussed in the Metaverse Zone will include:

• The impact of the metaverse on national digital strategies
• Making the metaverse real for enterprises and industries
• Next-gen devices for immersive experiences in the metaverse
• Web 3.0: Blockchain, crypto, and NFTs
• Realizing the value of blockchain investments

Who should attend?

• CEOs
• CIOs
• CTOs
• Chief Strategy Officers
• Chief Digital Officers
• CMOs
• Chief Transformation Officers

Transformation Zone
Sustainability

Organizations around the world are increasingly implementing sustainability into their business life cycles, and they see environmental, social, and governance (ESG) factors impacting their enterprise value. Technology is a key enabler of successful sustainable business transformation and corporate sustainability approaches that align a positive impact on people and the environment with the generation of financial profits. ESG integration has become a CEO-level topic for organizations worldwide, underlining the strategic importance that sustainability has attained over the last few years.

Transformation Zone
Sustainability

The key topics to be discussed in the Sustainability Zone will include:

• The role of tech in sustainable business strategies
• ESG reporting, governance, regulations, and compliance
• Sustainable cloud strategies
• The impact of sustainability on technology vendor selection processes
• Energy-efficient datacenter strategies
• Using tech tools to improve diversity and gender equity
• The impact of AI on sustainability and social welfare

Who should attend?

Heads, VPs, directors, and managers of:
• Sustainability
• Corporate Responsibility & Corporate Social Responsibility
• Environment, Health, and Safety
• Corporate Giving / Foundation
• Public Affairs / Government Affairs / Corporate Affairs
• Finance
• Legal
• Communications
• Human Resources
• Strategy
• Marketing
• Revenue
• Innovation
• Procurement
• Datacenters
• Facility Management

Transformation Zone
Industry 4.0

Factories, warehouses, and logistics firms also find themselves in the midst of transformation. The impact of the pandemic on supply and distribution, with effects that often rippled across the globe, forced the realization that lean and efficient supply chains can also be brittle and vulnerable to disruption. To address this, globalization strategies are being augmented with a new emphasis on self-reliance, partner ecosystems, cost management, and the minimization of disruption risk.

Transformation Zone
Industry 4.0

The key topics to be discussed in the Industry 4.0 zone will include:

• National industrial sector development strategies
• Future factories
• Digital twins
• Intelligent supply chains
• Additive manufacturing and 3D printing
• Smart warehousing
• Advanced logistics management, transportation, and delivery optimization

Who should attend?

• Managing Directors
• Senior Management
• Financial Directors
• Business Owners
• Heads of Technology Information Systems (CIOs, CTOs, ERP Managers, Digital Transformation Officers)
• Supply Chain Directors / Managers
• Heads of Manufacturing / Production / Engineering
• Heads of Processes / Control / Automation Engineering
• Heads of Operations / Logistics / Quality Assurance
• Heads of Factories / Plants / Works / Maintenance
• Commercial Directors / Managers
• Product Design / R&D

Partner Spotlight
Sustainability and Technology

Amr Refaat
Chief Executive Officer, Gulf Business Machines (GBM)


GBM is excited to once again join forces with IDC as Host Partner for this year's edition of the IDC Middle East CIO Summit, which has become one of the largest annual gatherings of industry leaders and innovators in the region. The summit brings together the best minds in technology to discuss the latest advancements within the industry and the challenges we need to overcome together to increase efficiencies and build digital resiliency.

Partner Spotlight
Sustainability and Technology

Amr Refaat
Chief Executive Officer, Gulf Business Machines (GBM)


GBM is excited to once again join forces with IDC as Host Partner for this year's edition of the IDC Middle East CIO Summit, which has become one of the largest annual gatherings of industry leaders and innovators in the region. The summit brings together the best minds in technology to discuss the latest advancements within the industry and the challenges we need to overcome together to increase efficiencies and build digital resiliency.

With regional governments and private sector organizations placing additional importance and KPIs on environmental, social, and governance (ESG) practices, technology's role in helping to achieve these goals is growing exponentially. We're witnessing customers in the region increasingly prioritize digital technologies that can contribute to their carbon-reduction goals, including artificial intelligence, machine learning, cybersecurity, infrastructure optimization, and cloud.

As we delivered digital solutions that altered the operating models of organizations, it is now time to weave green KPIs into these models to enhance organizations' performance. At GBM we are excited to be able to support organizations along this journey, with our end-to-end solutions and partnerships in building a sustainable future. In 2023, we look forward to being a part of these game-changing projects with our industry partners as we chart the way forward for the progress of the regional technology sector and the benefit of our environment.

Analyst Spotlight
A New Approach to Security in the Post-Pandemic World

Frank Dickson
Group Vice President, Security & Trust, IDC


As we enter 2023, we can finally, for the most part, put reactionary moves due to COVID-19 behind us as the disease moves from a pandemic to an endemic part of daily life. We have accepted that digital transformation moved at a feverish pace, transitioning our enterprises to digital first years before we anticipated. The possibilities of remote work gave way to the reality that hybrid work is here to stay. These are truths that we have accepted.

Analyst Spotlight
A New Approach to Security in the Post-Pandemic World

Frank Dickson
Group Vice President, Security & Trust, IDC


As we enter 2023, we can finally, for the most part, put reactionary moves due to COVID-19 behind us as the disease moves from a pandemic to an endemic part of daily life. We have accepted that digital transformation moved at a feverish pace, transitioning our enterprises to digital first years before we anticipated. The possibilities of remote work gave way to the reality that hybrid work is here to stay. These are truths that we have accepted.

The economic headwinds we are experiencing have re-energized a trend that was muted by the pandemic. The C-suite appreciates the value and importance of security both now and into the future. C-level executives are actively planning continued investments in security to ensure the viability of their enterprises. However, C-level executives are growing tired of the continually growing financial appetite of security and are looking to reduce spending when and where possible. They are demanding accountability for the spend; in essence, they are looking for secure outcomes that are measurable and meaningful.

The result of this security confluence is a migration of approaches. The breach detection mindset of the past is giving way to a view that positions security as a way of improving an organization's cyber-risk posture, a posture that is tightly coupled with the goals of the organization and decreasing business risk. In its 2023 Future of Trust FutureScape, IDC predicted that by 2025, 45% of CEOs, fatigued by security spending without predictable ROI, will demand security metrics and results measurement to assess and validate investments made in their security program.

The IDC Middle East CIO Summit 2023 will look to address security in this new reality. We will help guide you in working with the CEO and boards of directors as we transition to delivering secure outcomes and a trusted organization to our executive constituencies.

Partner Spotlight
Modern Data Protection in the Age of Digital Transformation

Mohamad Rizk
Regional Director (Middle East & CIS), Veeam Software


Over the past few years, we have witnessed an acceleration of digital transformation initiatives across regional enterprises in the Middle East. This has brought with it a multitude of challenges and complexities relating to multicloud/hybrid-cloud architectures and Kubernetes adoption.

Partner Spotlight
Modern Data Protection in the Age of Digital Transformation

Mohamad Rizk
Regional Director (Middle East & CIS), Veeam Software


Over the past few years, we have witnessed an acceleration of digital transformation initiatives across regional enterprises in the Middle East. This has brought with it a multitude of challenges and complexities relating to multicloud/hybrid-cloud architectures and Kubernetes adoption.

The incidence of ransomware is also on the rise. As per the Veeam Data Protection Trends Report 2023, 86% of organizations in the Middle East and Africa fell prey to ransomware attacks in 2022. Businesses cannot stand still, particularly in times of crisis.

IT and data protection teams have a big task ahead keeping up with ramping workloads and ensuring they close the gap between technology and how well it is backed up and protected. So, as budgets constrict, enterprises need to optimize every dollar and make sure the right workloads and applications are prioritized and protected.

They also need to ensure a simple, flexible, reliable, and powerful modern data protection solution is in place; one that protects all environments – cloud, virtual, physical, SaaS, and Kubernetes. Only then can enterprises ensure they're sufficiently protected and prepared for turbulent times ahead.

Partner Spotlight
The CISO: A Species in Permanent Mutation

Alain Sanchez
CISO, Fortinet


Looking back a decade ago, those that today go by the title of CISO were humble creatures shyly asking the big boys and girls in the boardroom permission to update the antivirus. Today, the same fellows get their own seat in that same boardroom, a decent share of the bonus pie, and a cup of tea on a good day. And strange things happen as well: the CEO asks cybersecurity questions; the newly called CISO gets a budget and a team; sometimes even, the voice of the CISO prevails over execs long established in the upper floor.

Partner Spotlight
The CISO: A Species in Permanent Mutation

Alain Sanchez
CISO, Fortinet


Looking back a decade ago, those that today go by the title of CISO were humble creatures shyly asking the big boys and girls in the boardroom permission to update the antivirus. Today, the same fellows get their own seat in that same boardroom, a decent share of the bonus pie, and a cup of tea on a good day. And strange things happen as well: the CEO asks cybersecurity questions; the newly called CISO gets a budget and a team; sometimes even, the voice of the CISO prevails over execs long established in the upper floor.

Ten years ago, the evolution was due to the sophistication of the threat landscape. The inflexion point happened as CISOs were asked to serve a digital transformation that was a survival condition.

Such evolution led the CISOs to sit at a large variety of meetings whose common denominator was to reshape the company, its value proposition, image, compliance, and profitability. Not exactly domains that initially were part of their cultural background.

The CISO's role has evolved from protecting data to inspiring innovation, and it will continue to mutate long into the future. Indeed, if a time machine would deliver us today the CISOs of 2050, they would not even be seen as IT people.

Analyst Spotlight
Thriving in the Digital-First Economy

Ranjit Rajan
Vice President, Research (META), IDC


The pandemic-driven pivot to digital-first strategies by organizations across the Middle East continues well after the pandemic has subsided. Indeed, many leading organizations are now making the transition from enabling digital transformation to actually running a digital business.

Analyst Spotlight
Thriving in the Digital-First Economy

Ranjit Rajan
Vice President, Research (META), IDC


The pandemic-driven pivot to digital-first strategies by organizations across the Middle East continues well after the pandemic has subsided. Indeed, many leading organizations are now making the transition from enabling digital transformation to actually running a digital business.

In line with this shift, they are increasingly focused on deriving a larger share of revenues from digital products, services, channels, and platforms, with 50% of the CIOs surveyed by IDC across the Middle East saying this is now a major priority for their organizations.

The same survey revealed that 70% of Middle East CIOs will be prioritizing the digitalization of operations (process automation, reengineering, and productivity improvements) over the next 12-18 months, while more than half will also be focused on delivering insights at scale across their organizations by building capabilities in data and enterprise intelligence.

The region will continue to face several headwinds throughout 2023, including volatile demand, high inflation, interest rate hikes, supply chain uncertainties, and currency fluctuations. In order to navigate these storms of disruption, organizations will need to invest in strengthening their digital resiliency so they are better positioned to not only survive but thrive in new market environments as conditions continue to change.

Giga/Mega projects that envision futuristic, highly digitalized cities and communities — such as NEOM in Saudi Arabia — will provide a blueprint for accelerated digitalization across the region in 2023 and beyond. Such projects will set the pace as they develop greenfield digital infrastructure and platforms, leveraging advanced technologies like AI/ML, IoT, edge, and 5G to create innovative tech-enabled use cases and customer experiences.

The rise of the digital economy and the emergence of digital-native firms in segments such as fintech, ecommerce, D2C (direct to consumer), aggrotech, and edtech, among others, have accelerated the disruption of supply chains in several industries, driving the development of new business models, digitally augmented customer experiences, and automated operations.

At the same time, governments across the Middle East have launched numerous strategies and policies to support the growth of the digital economy, with a focus on developing the infrastructure, innovation platforms, skills, and regulations required to support the expansion of digital businesses.

One such example is the UAE government's 'Digital Economy Strategy'. Launched in 2022, this initiative aims to double the contribution of the digital economy to the UAE's GDP from 9.7% to 19.4% over the next 10 years, and it is already bearing fruit.

Indeed, the number of digital companies operating in the country is expanding significantly, with the fintech, ecommerce, and D2C segments leading the charge. These companies are disrupting business models and value chains, driving incumbent players to develop new innovation models, engage in ecosystem partnerships, and launch or acquire digital spin-offs.

In order to thrive in this new world, a digital-first mindset is essential, coupled with a vision to build a data-driven organization that is ingrained with a culture of innovation. Leveraging cloud as a foundational platform, developing a data and intelligence plane powered by AI and advanced analytics, and enabling ubiquitous, consumption-based digital infrastructure will all become critical technology priorities.

Partner Spotlight
Activating the Digital in Your Transformation Through App and Infra Modernization

Prashanth Karanth
Head of Pre-Sales, Huco


The cerebral core of any digital business, powered by IT, is for features to go live faster with secure controls and superior quality at economical costs. In a world that is grappling with many right solutions coupled with challenges related to collaboration and cultural changes, there is a pragmatic need to strategize programs to accelerate adoption and resolve the underlying challenges.

Partner Spotlight
Activating the Digital in Your Transformation Through App and Infra Modernization

Prashanth Karanth
Head of Pre-Sales, Huco


The cerebral core of any digital business, powered by IT, is for features to go live faster with secure controls and superior quality at economical costs. In a world that is grappling with many right solutions coupled with challenges related to collaboration and cultural changes, there is a pragmatic need to strategize programs to accelerate adoption and resolve the underlying challenges.

This proactive approach will require a shift in culture, a change in the way of working, and the implementation of a gradual application modernization journey. It will also require organizations to have tightly coupled modern apps, modern infrastructure, and a cloud-native security road map.

So, how do we go about enacting these multi-fold moving target initiatives?

The key is to take a break from your current way of working and seriously assess your overall strategy and goals. The journey to one-click release orchestrated agile DevSecOps is a five-step process toward a precise and glorious end state:
1. Map your business vision with technology value streams centred around GTM, QoS, and costs.
2. Design a wire frame covering the future target operating model and assemble a transformation office (DevOps, SRE, EA)
3. Bring in a workable application modernization program covering assessment, cloud-native solution mapping, and adoption road map.
4. Re-design the architecture (application platform, modern infrastructure, multicloud platforms, DevSecOps)
5. Enable agile collaboration, seamless automation, continuous adoption, shift left in security.

With Huco's 4D and InnovApp framework, covering assessment, architecture, technology, and adoption, we look forward to continuing to modernize the application journey for our customers in 2023, providing an end-to-end guide for successful application modernization.

Partner Spotlight
Adapting Quickly and Imaginatively in an Increasingly Data-Driven World

Jessica Constantinidis
Field Innovation Officer, ServiceNow


As thousands of travelers geared up for their holidays last year, one leading European airline took the unusual decision to cancel 10 to 20 flights per day to and from one of the EU’s largest airports from early July until late August. The airport was struggling with a shortage of staff, leading to passengers missing flights because it was taking too long to get through security. The airline also announced it would reserve 20 seats on each flight for those who couldn’t get through customs on time.

Partner Spotlight
Adapting Quickly and Imaginatively in an Increasingly Data-Driven World

Jessica Constantinidis
Field Innovation Officer, ServiceNow


As thousands of travelers geared up for their holidays last year, one leading European airline took the unusual decision to cancel 10 to 20 flights per day to and from one of the EU’s largest airports from early July until late August. The airport was struggling with a shortage of staff, leading to passengers missing flights because it was taking too long to get through security. The airline also announced it would reserve 20 seats on each flight for those who couldn’t get through customs on time.

Imagine the cost of reducing flights and having open seats to accommodate those people. This airline was being proactive. It knew it was going to get frustrated travelers, frustrated staff, overbooked flights, and delayed departures. It also knew — via its company app — exactly who was traveling and how long it was taking someone to get through the airport to the gate. So it had run the numbers and worked out that the cost of all that would be higher than reducing the number of flights and having a certain number of seats available.

This is just one example of how companies can use data to adopt a more proactive mindset and respond in an agile manner to factors outside their control. According to research carried out by ServiceNow, 90% of CEOs across Europe see this kind of organizational agility as critical for driving business performance and growth — but only one in five organizations have fully embraced it.

The problem is that those businesses that lack adaptability may be left paralyzed when faced with changing markets and environments or stuck in a reactive state, frantically paddling to survive.

Analyst Spotlight
Cloud Overspend and the Role of CloudOps and FinOps

Matt Eastwood
Senior Vice President, Worldwide Research, IDC


Over the past few years, IDC has seen investments in cloud grow rapidly as enterprises build their digital footprints. In many cases, this growth has occurred without the proper governance necessary to ensure resources are optimized appropriately. And the impact on budgets has been significant, with cloud now representing 35-40% of a typical IT budget. Additionally, the typical enterprise is reporting that their cloud overspend can be upwards of 25-35% today. Customers are clearly struggling to understand how to best optimize cloud spend for architectural and business benefit while also allocating cloud costs to the correct team.

Analyst Spotlight
Cloud Overspend and the Role of CloudOps and FinOps

Matt Eastwood
Senior Vice President, Worldwide Research, IDC


Over the past few years, IDC has seen investments in cloud grow rapidly as enterprises build their digital footprints. In many cases, this growth has occurred without the proper governance necessary to ensure resources are optimized appropriately. And the impact on budgets has been significant, with cloud now representing 35-40% of a typical IT budget. Additionally, the typical enterprise is reporting that their cloud overspend can be upwards of 25-35% today. Customers are clearly struggling to understand how to best optimize cloud spend for architectural and business benefit while also allocating cloud costs to the correct team.

One of the ways that enterprise IT customers are tackling this challenge is through the implementation of CloudOps and FinOps. CloudOps is the practice of optimizing and managing the use of cloud resources, while FinOps is the practice of managing financial aspects of cloud operations. Together, these practices allow customers to better understand their cloud usage and costs, and to identify areas where they can reduce expenses effectively.

For example, by using CloudOps tools, customers can monitor and adjust their usage of resources such as storage and computing to ensure they are only paying for what they need. Additionally, FinOps techniques such as forecasting and budgeting can help customers plan and control their spending, preventing unexpected or unnecessary cloud charges.

As a result of these efforts, many enterprise IT customers are seeing significant reductions in their cloud expenditures and can more effectively allocate their IT budgets to other areas of the business. This can mean the difference between a project being viable or not. It also allows these users to have a better understanding of what they pay for and predict future costs, which can help them avoid financial surprises and make more informed decisions. And as many organizations deal with financial headwinds in the market, the time to implement or augment internal CloudOps and FinOps functions is now.

Partner Spotlight
The Role of AI in Revolutionizing Industries.

Dr. Dani Abu Ghaida
Chief Digital Officer (MEA), Crayon


Artificial intelligence has evolved to an extent that it can now enable real-time analytics, automate repetitive tasks, and enhance personalization. It can also be used for data insights, natural language processing, and computer vision.

Partner Spotlight
The Role of AI in Revolutionizing Industries.

Dr. Dani Abu Ghaida
Chief Digital Officer (MEA), Crayon


Artificial intelligence has evolved to an extent that it can now enable real-time analytics, automate repetitive tasks, and enhance personalization. It can also be used for data insights, natural language processing, and computer vision.

AI has the potential to revolutionize many industries, including finance, transportation, and healthcare. In fact, it has already started to do so. AI is fundamentally changing the way these industries operate; not only from a decision-making, efficiency, or optimization perspective, but also in terms of enabling the development of new products and services and the creation of new business models.

AI will become more and more integrated in these industries and will be the driving force behind future innovations. What is inevitable is that AI will lead to job displacement and changes in the workforce; this will require, not only new skills and trainings, but also new methods of collaboration between humans and machines.

This is where the ethical considerations, policy implications, and limitations of technology must be taken into account… The future of AI will leave humanity with lots to unfold!

CXO Spotlight
How to Improve Innovation in the Information Technology Field

Eng. Huda Ahmed Mohsen,
Chief of IT, Ministry of Information Affairs (Bahrain)


It's time for all organizations to start driving innovation within the information technology field. Businesses and industries are always looking for ways to enhance their development and potential growth, and the acceptance of innovative ideas will be critical to ensuring the survival of companies in the future.

CXO Spotlight
How to Improve Innovation in the Information Technology Field

Eng. Huda Ahmed Mohsen,
Chief of IT, Ministry of Information Affairs (Bahrain)


It's time for all organizations to start driving innovation within the information technology field. Businesses and industries are always looking for ways to enhance their development and potential growth, and the acceptance of innovative ideas will be critical to ensuring the survival of companies in the future.

However, while this philosophy may sound good in theory, the truth is that many companies are reluctant to implement new ideas because they fear that they will require a large investment of money and resources to implement new IT systems. In reality, however, implementing innovative IT solutions can be relatively easy and inexpensive. Here are a few tips for improving innovation in your company’s IT department:

1. Identify areas in your IT department that can be improved through the use of innovative technologies. Once you have identified these areas, create a plan for implementing these new technologies. This should include a detailed budget and a timeline for implementation.
2. Use analytics to identify areas where your IT department could be more efficient. Analytics tools allow you to measure the effectiveness of your IT systems in real time and identify areas where improvements could be made. By analyzing data in this way, you can develop an accurate picture of how your IT systems are being used and identify areas for improvement.
3. Keep an open mind when developing IT solutions. It is important to be open to new ideas and new ways of doing things. This will help to ensure the development of creative solutions to your problems and enhance your overall productivity. If you develop a rigid approach to solving your IT issues, you are less likely to come up with innovative solutions to the problems at hand.
4. Encourage your employees to come up with ideas for how to improve the efficiency of the department.

Analyst Spotlight
The Three Core Pillars of Efficient Digital Infrastructure

Shahin Hashim,
Associate Research Director, IDC


Pandemic-induced transformation has enabled governments and enterprises across all industries to deliver their products and services through digital channels. The sheer pace of this transformation has been a once-in-a-lifetime experience worth living through. As we move forward into 2023, the digital world has become the norm for most industries and organizations.

Analyst Spotlight
The Three Core Pillars of Efficient Digital Infrastructure

Shahin Hashim,
Associate Research Director, IDC


Pandemic-induced transformation has enabled governments and enterprises across all industries to deliver their products and services through digital channels. The sheer pace of this transformation has been a once-in-a-lifetime experience worth living through. As we move forward into 2023, the digital world has become the norm for most industries and organizations. This requires them to constantly innovate and improve their digital offerings to meet changing customer expectations, making a digital-only approach the default strategy for many. Indeed, three out of five UAE organizations surveyed by IDC rank the need to digitalize their operations as their utmost digital priority.

The implementation of highly responsive, resilient, and agile infrastructure is the foundation for any digital-first/only organization. IDC defines this as digital infrastructure, and our Future of Digital Infrastructure Framework helps technology suppliers to position their infrastructure products and services. It also assists technology buyers in defining their road maps for infrastructure transformation, enabling them to attain their ultimate digital infrastructure goals.

The framework is built around three core pillars:

Cloud-Native Technologies: This refers to any modern network, compute, and storage infrastructure, as well as software solutions and technologies delivered at cloud scale and with cloud attributes. These technologies enable frictionless governance, data management and mobility, and security compliance for enterprise workloads across the edge, core, and cloud, thus proactively preparing enterprises to face the interconnected uncertainties of the new world order.

Autonomous Operations: This is a model that allows organizations to run their infrastructure services in a highly automated and self-sufficient manner. This enables more efficient and reliable operations, freeing up resources and enhancing the overall customer experience. To achieve the most advanced level of autonomous operations, organizations can use a combination of modern programmable infrastructure with an API-enabled automation control plane coupled with a suite of cloud-native tools such as full stack observability, intelligent monitoring, asset management, configuration management, application performance management, and end-user experience management. Such an API-driven control plane enables DevOps teams to increase their developer velocity. Additionally, the IT service management function can be enhanced by adopting a proactive approach using AIOps augmented with AI/ML models, helping to significantly reduce the time to detect, respond to, and resolve incidents.

Ubiquitous Consumption: This refers to the utilization of digital infrastructure building blocks based on business objectives, regardless of the location of consumption or the method of delivery. This can include the consumption of resources at the edge, core, or cloud, as well as whether they are shared or dedicated. Essentially, it is about being able to consume the necessary digital resources in a flexible and adaptable manner so that they can be used to achieve desired business outcomes.

The future of digital infrastructure is an exciting one, and it will be interesting to see how organizations continue to leverage these developments to drive their digital-only journeys.

Partner Spotlight
Identifying Cyber Risk to Combat the Threat of Cybercrime

Maher Jadallah,
Senior Director (MENA), Tenable


Over the last two years, we've seen wave after wave of ransomware attacks forcing organizations to make the unenviable choice between meeting the attackers' extortion demands or seeing their sensitive data made public or even wiped. We also saw a resurgence in DDoS attacks and phishing campaigns targeting organizations in 2022.

Partner Spotlight
Identifying Cyber Risk to Combat the Threat of Cybercrime

Maher Jadallah,
Senior Director (MENA), Tenable


Over the last two years, we've seen wave after wave of ransomware attacks forcing organizations to make the unenviable choice between meeting the attackers' extortion demands or seeing their sensitive data made public or even wiped. We also saw a resurgence in DDoS attacks and phishing campaigns targeting organizations in 2022.

In some instances, threat actors are unleashing a combination of all three leaving security teams fighting to fend off multiple attacks. The sad reality is that this is not expected to change any time soon as threat actors are far more virulent than ever before. Indeed, the organizations surveyed as part of the 2022 WEF Global Risks Report ranked “widespread cybercrime and cyber insecurity” as one the top 10 most severe risks they expect to face over the next decade.

When threat actors evaluate a company's attack surface, they're not thinking in terms of organizational silos. They're probing for the right combination of vulnerabilities, misconfigurations, and identity privileges. To reduce the threat, security teams must gain a view of all software vulnerabilities and misconfigurations. They must identify who is using what systems and determine what level of access they have. And they must correlate all this together, regardless of whether it's happening on a laptop, a container, an application, or a programmable logic controller.

By observing the full breadth and depth of the organization’s cyber risk, security teams can take the actions needed to reduce threats through remediation and incident response workflows.

Contact Us

Ronita Bhattacharjee

Vice President - Conferences, IDC Middle East, Africa, & Turkey

+971 4 391 2747

Taher Hamdan

Senior Sales Manager, Conferences, IDC Middle East, Turkey & Africa

+971506591320

About IDC

59 Years
1300 Analysts
110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com.