IDC Financial Services Congress 2023

Agenda

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Tuesday June 13, 2023

8:00	Registration & Networking
9:00	Welcome Address
	Yash Pal Dogra Associate Conference Director, Middle East and Africa
9:05	Opening Keynote
9:10	IDC Opening Keynote: Simplification in an Age of Complexity
	Cyrus Daruwala Managing Director, IDC Financial Insights Asia/Pacific
9:40	Staying profitable in a hyper-regulated world
	"Digital first" is no longer a goal; it's a reality; and the fact of the matter is that banking relationships are won and lost based on overall digital experiences. Though customers are generally happy with their digital experiences, opportunities exist for improvement. Organizations that don't move rapidly to develop hyper-personalized experiences for their customers — leveraging automation, AI, and modern platform technology — risk losing them to competitors and fintech offerings. Adrian Hobbs Chief Platform Officer, G42 Cloud
9:55	Q&A (Ask Questions & Stand a Chance to Win a Raffle)
10:00	Building Security Resilience in a Multicloud and Hybrid World
	Ljupcho Joshevski Head of Security Engineering for SaaS, XDR & Service Providers (EMEA), Cisco
10:15	Q&A (Ask Questions & Stand a Chance to Win a Raffle)
10:20	Turbocharge Your Mobile Strategy
	Companies are actively seeking mobile integration and development platforms that provide a fully automated environment to manage mobile app lifecycle end-to-end to keep up with the fast pace of the mobile world. To keep up with the growing demand for mobile apps and to help companies deliver them more quickly, developers can just focus on making apps while Appcircle will take care of the rest. Tansu Yegen CEO & Co-Founder, Appcircle
10:35	Q&A (Ask Questions & Stand a Chance to Win a Raffle)
10:40	Smooth Technology Navigation to All Things Digital
	The Financial Services Industry (FSI) is being disrupted by changing customer demands, a growing ecosystem of Fintech partners, and a ripening artificial intelligence practice, all while maintaining strict availability, security, and regulatory standards. CIOs and CTOs are required to develop technology and application strategies that span from traditional core banking to open banking and across private and public clouds. Therefore, there’s a need for an architecture that can abstract the complexity of managing and running multiple clouds without compromising resilience. Join us to discuss how we can smoothly navigate the technology in FSI to all things digital. Nour Shurbaji Solution Architect, VMware
10:55	Q&A (Ask Questions & Stand a Chance to Win a Raffle)
11:00	Delivering Enterprise Resilience in Financial Services
	Financial Institutions are under constant pressure from cyber threats, outages and more. Economic and political uncertainty create even less room for error. At the same time, customers continue to expect seamless, always-on experiences. Now’s the opportunity for Financial Institutions to shift the narrative, making it everyone’s responsibility to gain better insights from their complex data sets in order to keep their systems secure and reliable, whilst also staying ahead of the game and transforming the industry for the better. Mike Plimsol Industry Advisory Director (EMEA), Splunk
11:15	Q&A (Ask Questions & Stand a Chance to Win a Raffle)
11:20	Tea / Coffee & Networking Break
11:45	Flying Drums Act
11:50 12:40	Gold Partner Tracks (Parallel Sessions)
	Gold Track 1 11:50 - 12:20 Panel Discussion: Creating Hyper-Personalized Digital Banking Experiences Digital first is no longer a goal, it is reality, and the fact of the matter is that banking relationships are won and lost based on overall digital experiences. And though customers are happy with their digital experiences, there continues to be opportunities to improve the experience. Organizations that don’t move rapidly to give customers more financial tools to provide actionable advice created by developing hyper personalized experiences leveraging automation, AI, and modern platform technology present in today's online and mobile banking solutions, risk losing them to competitors and FinTech offerings. Sean Langton Group Chief Information Officer, Abu Dhabi Commercial Bank (ADCB) Saud Al Dhawyani CTO, Emirates NBD Mamoun Alhomssey Group Technology Advisor, Abu Dhabi Islamic Bank (ADIB) Thomas Cherian CIO, Commercial Bank of Dubai Dr. Joseph George Group Chief Digital and Information Officer (CDIO), Doha Bank Sumat Kumar Senior Vice President & Head of IT Applications Support, RAK Bank 12:20 - 12:35 From how to WOW! The Shift from Traditional Banking Services Now more than ever, banks should be bold and aggressive in orchestrating change at the pace and scale that will drive results. Join us to discuss three major imperatives driving the need for the shift: • Running Operations on more potent fuel - e.g., Although 61% of financial executives say cost optimization is a priority, 80% expect their technology spend to increase • The Technology Trap - e.g., maturing from pockets of greatness to go from platforms to solution sets • Marketing with a brand purpose - e.g., humanizing the experience to boost customer retention. Amid fierce competition and the rise of macro challenges in the FSI space, action is needed now. Noelia Romanillos Arribas Head of Financial Services, GTM South Europe & UK, ServiceNow 12:35 - 12:40 Q&A (Ask Questions & Stand a Chance to Win a Raffle) Gold Track 2 11:50 - 12:20 Panel Discussion: BFSIs Tapping into FinTech Innovation: A Win-Win Situation With the accelerated pace of innovation in financial services showing no signs of slowing down, BFSIs are shifting their stance on FinTechs, from a major competitive threat to a gateway to innovation. While very few customers are leaving their existing financial providers for Fintech offerings, they are diversifying by adding accounts from non-traditional players. Given the credibility, trust, and familiarity BFSIs have with their customers and the level of digital innovation lesser known FinTechs are showing, a partnership between both these traditional and non-traditional players can result in the creation of a new financial services ecosystem. Evren Altiok Chief Operating Officer, Commercial Bank International Salil Ahuja Head of Products, Portfolio & Value Proposition - First Abu Dhabi Bank Muhammad Rashid Chief Compliance & Risk Officer, Jingle Pay Ahmad Alwazzan EVP & Managing Director (UAE), Tap Payments Rishi Saraswat Chief Technology Officer (CTO), Al Hilal Bank 12:20 - 12:35 The Evolved Cloud, A Better Hybrid Multi-cloud Experience Farid Najjar Area Distribution Lead, EEMI (Eastern Europe, META, Iberia & LATAM), NetApp 12:35 - 12:40 Q&A (Ask Questions & Stand a Chance to Win a Raffle)
12:40	How to Hack a Billion Dollar Bank
	Glenn Wilkinson Ethical Hacker
13:10 14:30	Silver Partner Tracks (Parallel Sessions)
	Silver Track 1 13:10 - 13:15 Start of Session Raffle 13:15 - 13:25 Future-proofing the corporate banking business in the digital era Fireside Chat with Mohammad Abu Sinnah, Account Executive (Middle East), Appian Corporation Moderated by Ranjit Rajan, Vice President Research (META), IDC Mohammad Abu Sinnah Account Executive (Middle East), Appian Corporation Ranjit Rajan Vice President, Research (META), IDC 13:25 - 13:30 Q&A (Ask Questions & Stand a Chance to Win a Raffle) 13:30 - 13:40 Data driven digital transformation in FSI: solving the modern data challenges In this session we will discuss the modern data challenges in FSI and how organisations in the region and around the workld have fixed them. We will cover topics such as enabling multi-cloud data, better consumption models, improving cyber resiliency of data platforms and improving IT sustainability Fred Lherault Field CTO (EMEA & Emerging Markets), Pure Storage 13:40 - 13:45 Q&A (Ask Questions & Stand a Chance to Win a Raffle) 13:45 - 13:55 BFSI Connected Intelligence - Driving Business Value at Scale Osama Mohsin Associate Vice President - Pre-Sales, Bahwan CyberTek 13:55 - 14:00 Q&A (Ask Questions & Stand a Chance to Win a Raffle) 14:00 - 14:30 Panel Discussion: How Artificial Intelligence is Reshaping Critical BFSI Operations For BFSIs, AI has become key in fraud analysis and investigation, program advisors and recommendation systems, automated threat intelligence and prevention systems, and automated customer service agents. AI has become a key component in offering enhanced CX in financial services companies. The pandemic has accelerated the adoption of multiple use cases around chatbots, computer vision, video know your customer (KYC), and others to efficiently serve customers and enable smooth onboarding. AI-powered insurance providers use AI applications in availing insurance and claim settlements. Somnath Sarkar EVP & Group CISO, Mashreq Bank Samy Massoud VP of Technology Delivery, PayTabs Devid Jegerson Chief Operating Officer, Invest Bank Mohammed Tarik Koubaa Head of IT Business Management, Emirates NBD Ayman Al Qudsi Chief Information Officer, United Arab Bank Silver Track 2 13:10 - 13:15 Start of Session Raffle 13:15 - 13:25 Data & AI at Scale Tarique Abu Elhassan Principal Enterprise Architect, Dell Technologies \| Intel 13:25 - 13:30 Q&A (Ask Questions & Stand a Chance to Win a Raffle) 13:30 - 13:40 Disaster Recovery & Application Mobility in a World of Cloud Veeam®, the leader in backup solutions that deliver Cloud Data Management™, is focused on helping customers backup, secure and manage all of their cloud, virtual and physical workloads. In light of the accelerated pace of enterprise Kubernetes deployments, Veeam is partnering with Kasten, the leader in backup solutions for containerized workloads, to address cloud-native data protection needs and application mobility for enterprises. Mohamad Rizk Regional Sales Director ME & CIS, Veeam Software 13:40 - 13:45 Q&A (Ask Questions & Stand a Chance to Win a Raffle) 13:45 - 13:55 Driving Digital Transformation and Innovation for Financial Service Organizations with No-Code The banking industry is facing increasing competition not only from traditional players but also from fintech companies. While neobanks have the advantage of starting from scratch and delivering exceptional customer experiences, traditional banks must innovate within their existing legacy environments. This often leads to significant project backlogs and lengthy development cycles, resulting in innovations becoming irrelevant by the time they reach the market. In this session, you will explore how composable no-code architecture is being successfully leveraged by financial organizations worldwide to empower IT teams and citizen developers to drive innovation at speed and scale and capitalize on agility. Andy Marchenko Enterprise Account Executive, Creatio 13:55 - 14:00 Q&A (Ask Questions & Stand a Chance to Win a Raffle) 14:00 - 14:10 Cyber Recovery Solutions PowerProtect Cyber Recovery protects the data that drives your business - the same data that cyber attacks and ransomware target. Automation and intelligent security isolates data away from the attack surface with an operational air gap. Stored immutably within a dedicated cyber vault, you can respond, recover and resume normal business operations with confidence that your data and your business are protected with PowerProtect Cyber Recovery. Ahmed Fouad Sr. Sales Specialist Data Protection Solutions and Cyber Resiliency, Dell Technologies 14:10 - 14:15 Q&A (Ask Questions & Stand a Chance to Win a Raffle)
14:30	Lunch

Speakers

Yash Pal Dogra

Associate Conference Director, Middle East and Africa

Cyrus Daruwala

Managing Director, IDC Financial Insights Asia/Pacific

Adrian Hobbs

Chief Platform Officer, G42 Cloud

Ljupcho Joshevski

Head of Security Engineering for SaaS, XDR & Service Providers (EMEA), Cisco

Tansu Yegen

CEO & Co-Founder, Appcircle

Nour Shurbaji

Solution Architect, VMware

Mike Plimsol

Industry Advisory Director (EMEA), Splunk

Sean Langton

Group Chief Information Officer, Abu Dhabi Commercial Bank (ADCB)

Saud Al Dhawyani

CTO, Emirates NBD

Mamoun Alhomssey

Group Technology Advisor, Abu Dhabi Islamic Bank (ADIB)

Partners

Supported by

Platinum Partner

Gold Partner

Silver Partner

Strategic Roundtable Partner

Media Partner

Photo Gallery

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Knowledge Hub

CXO Spotlight
Partnering with Fintechs to Drive Innovation

Ahmad Alwazzan,
Executive Vice President & Managing Director, Tap Payments

In the fast-paced world of financial services, innovation plays a crucial role in maintaining a competitive edge. As financial technology (fintech) continues to disrupt traditional banking models, banks, financial institutions, and insurance companies (BFSIs) are now recognizing the potential of fintechs as partners for innovation rather than just competitors.

Partner Spotlight
Modern Data Protection in the Age of Digital Transformation

Mohamad Rizk,
Regional Director, Middle East & CIS at Veeam Software

Over the past few years we have witnessed an acceleration of digital transformation initiatives across regional enterprises in the Middle East. This has brought with it a multitude of challenges and complexities relating to multi-/hybrid-cloud architectures and Kubernetes adoption.

Partner Spotlight
10 Operational and Business Benefits of Mobile Life-Cycle Automation

Tansu Yegen,
CEO & Co-Founder, Appcircle

Mobile phones have become an integral part of our lives. Whether running a finance company, ecommerce business, or any other business category, you cannot disqualify the importance of mobile apps. This also means that companies and developers are constantly pressured to release features at a break-neck pace.

Partner Spotlight
10 Operational and Business Benefits of Mobile Life-Cycle Automation

Tansu Yegen,
CEO & Co-Founder, Appcircle

Mobile phones have become an integral part of our lives. Whether running a finance company, ecommerce business, or any other business category, you cannot disqualify the importance of mobile apps. This also means that companies and developers are constantly pressured to release features at a break-neck pace.

As the backend systems are evolving to cloud-native apps and the frontend clients are unifying around mobile apps, continuous integration and deployment are becoming more crucial in every software development project regardless of the size and scope.

On the other hand, the mobile application development process is usually managed by mobile developers, who spend 10-20% of their time on such tasks even though it is not their core role.

These complexities can be addressed by a mobile DevOps platform, which will provide the following benefits.

1. Higher productivity/lower costs

First and foremost, a mobile DevOps platform enables higher productivity with automation. Like in the manufacturing industry, you can automate the repeating application builds with automated workers, allowing developers to focus on value-added design and development processes.

A development team can minimize manual operations by automating application build and release processes, which amounts to significant productivity improvements/savings of 20%. Moreover, this 20% can be utilized with higher value operations, so the gains are even higher from the opportunity-cost perspective.

2. Faster release cycles

The mobile app build process is time-consuming; compiling the app is required for proper testing in many cases.

When this process is managed manually, the build process gets deferred with "let me just add another line of code." In such a case, large chunks of code get pushed, making it harder to test and more challenging to isolate if any issues arise.

With a mobile DevOps platform, developers get used to pushing even the most minor code changes as they will be built and delivered automatically in the background. This automated flow ensures that there is always an alpha or beta release version ready for testing with the latest code.

3. Faster feedback/response with continuous integration

With faster release cycles and more minor changes, it becomes possible to pinpoint the exact source of error when an issue is identified. This is especially important in larger teams where code conflicts may cause significant problems.

As the name implies, the code is integrated continuously without a manual handoff, ensuring that all pieces fit perfectly and identifying unfit segments to be reworked before it is too late.

4. Increased coding discipline with pull request builds and automated tests

With the pull request commit builds even before the merge, followed by automated unit testing and code reviews after every push; the code itself is inspected more thoroughly before it is a part of the release.

The developers get faster feedback on their code and facilitate improvements while increasing attention to quality.

5. Early warnings and higher testing volume with continuous deployment

With every change being tested with several workflow steps, issues can be identified faster.

As the name implies, the code is deployed continuously without a manual handoff, enabling faster and higher volume deployments. Thus a higher volume of testing is achieved, whether manual or automated. The pinpointing of the issues is facilitated with every release being matched with commit IDs and delivered to the testers with this information so that even the most minor changes can be tracked across releases.

6. Better visibility of coding and delivery performance

Complete visibility with notifications, alerts, logs, and reports is indispensable to a well-established mobile DevOps platform-based pipeline flow. Even though everything is automated, the system has much better visibility than manual operations.

With so much data previously hidden within the manual handoffs now visible, new opportunities for improvement can be realized in all stages. A mobile DevOps platform enables better visibility, and better visibility enables continuous improvement.

For instance, overall failure rates of the whole process can be viewed from a single point, and individual failure rates can be identified to see if there is a general issue or if there are specific points where the failures pile up.

7. Increased accountability

The data obtained during different stages of the mobile app life cycle is like an x-ray of the entire app life cycle, and this high level of transparency fosters accountability. The performance of individual team members and teams can easily be observed, reducing the friction between stakeholders.

This is highly beneficial not just for development teams but also for management teams. Responsibilities are much more straightforward, and management is better informed about every process step. The app life cycle is no longer a black box for external viewers.

8. Isolation from the complexities of application delivery

Each development discipline has its intricacies, and mobile apps are no exception. iOS and Android have independent and different processes for building, signing, distributing, and installing apps.

These mandatory processes require particular knowledge of mobile technologies while consuming significant time and resources, which can be better spent on more value-added tasks.

9. Easier maintenance

This item is applicable if you opt in for a full-featured mobile DevOps platform suite, where the platform is fully managed, eliminating the need for you to track component or agent updates for things like accessing Xcode betas or changes in the processes for things like the AAB file support in Android.

Developers can focus on their core tasks and let the mobile DevOps platform handle all the maintenance operations to deliver apps up to date with the latest specifications.

10. Higher quality and faster delivery with best practices

Last but not least, with better visibility, more immediate feedback, and less human intervention combined with the mobile application development best practices and standardization, the application quality increases and becomes less prone to errors.

Moreover, with the faster time-to-market, any issues can be fixed quickly, and new features can be delivered just when needed.

Yash Pal Dogra

Associate Conference Director, Middle East and Africa

+971 55 1961597 Email

About IDC

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International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com.

IDC Financial Services Congress 2023

Delegate Journey

Agenda

Filter Topics

Registration & Networking

Welcome Address

Opening Keynote

IDC Opening Keynote: Simplification in an Age of Complexity

Staying profitable in a hyper-regulated world

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

Building Security Resilience in a Multicloud and Hybrid World

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

Turbocharge Your Mobile Strategy

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

Smooth Technology Navigation to All Things Digital

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

Delivering Enterprise Resilience in Financial Services

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

Tea / Coffee & Networking Break

Flying Drums Act

Gold Partner Tracks (Parallel Sessions)

How to Hack a Billion Dollar Bank

Silver Partner Tracks (Parallel Sessions)

Lunch

Speakers

Partners

Photo Gallery

Venue

Knowledge Hub

CXO Spotlight
Partnering with Fintechs to Drive Innovation

Partner Spotlight
Modern Data Protection in the Age of Digital Transformation

Partner Spotlight
10 Operational and Business Benefits of Mobile Life-Cycle Automation

Contact Us

About IDC

IDC Financial Services Congress 2023

Delegate Journey

Agenda

Filter Topics

Registration & Networking

Welcome Address

Opening Keynote

IDC Opening Keynote: Simplification in an Age of Complexity

Staying profitable in a hyper-regulated world

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

Building Security Resilience in a Multicloud and Hybrid World

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

Turbocharge Your Mobile Strategy

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

Smooth Technology Navigation to All Things Digital

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

Delivering Enterprise Resilience in Financial Services

Q&A (Ask Questions & Stand a Chance to Win a Raffle)

Tea / Coffee & Networking Break

Flying Drums Act

Gold Partner Tracks (Parallel Sessions)

How to Hack a Billion Dollar Bank

Silver Partner Tracks (Parallel Sessions)

Lunch

Speakers

Partners

Proceedings

Protected content

Photo Gallery

Venue

Knowledge Hub

CXO SpotlightPartnering with Fintechs to Drive Innovation

CXO SpotlightPartnering with Fintechs to Drive Innovation

Partner SpotlightModern Data Protection in the Age of Digital Transformation

Partner SpotlightModern Data Protection in the Age of Digital Transformation

Partner Spotlight10 Operational and Business Benefits of Mobile Life-Cycle Automation

Partner Spotlight10 Operational and Business Benefits of Mobile Life-Cycle Automation

Contact Us

About IDC

Password Request

CXO Spotlight
Partnering with Fintechs to Drive Innovation

CXO Spotlight
Partnering with Fintechs to Drive Innovation

Partner Spotlight
Modern Data Protection in the Age of Digital Transformation

Partner Spotlight
Modern Data Protection in the Age of Digital Transformation

Partner Spotlight
10 Operational and Business Benefits of Mobile Life-Cycle Automation

Partner Spotlight
10 Operational and Business Benefits of Mobile Life-Cycle Automation