New Research

Summary

Industry cloud is gaining momentum across the Middle East and Africa (MEA), as it offers collaborative industry environments with fast time to value and built-in compliance for accelerated cloud adoption. This IDC Market Presentation provides key insights and analysis of industry cloud adoption trends across MEA organizations. It is based on IDC's latest Cloud Survey, which was conducted in January 2023, encompassing more than 500 enterprises of different sizes, verticals, and countries.

The report analyzes industry cloud trends in the region, with respect to industry cloud adoption, the importance of industry cloud offerings in cloud vendor selection, the perceived business benefits of industry cloud adoption, and the most preferred vendors for industry-specific cloud offerings.

Summary

This IDC study presents the top 10 predictions and key drivers for intelligent ERP/enterprise applications over the next five years. It highlights the midterm and long-term challenges that enterprise business, technology, and IT teams face as they define, build, and govern the enterprise applications required to thrive in the digital world.

"The digital era has reset businesses globally with new and exciting technology that promises to bring more autonomy, completely revolutionizing the business world." — Mickey North Rizza, group vice president, Enterprise Software, IDC

Summary

This IDC study provides IDC's top 10 predictions for CIOs to have on their agenda in 2024.

"These predictions provide a strategic context that will enable CIOs to lead their organizations through a period of accelerated change and disruption over the next five years. They also lay out IDC's vision for the 10 important shifts that will happen in IT organizations to help senior IT executives form their strategic plans," says Daniel Saroff, group vice president, Consulting and Research, IT Executive Programs at IDC.

Summary

This IDC study provides a detailed description of IDC's security products segmentation methodology and taxonomy. It should be used as a companion piece for IDC's Worldwide Security Spending Guide data deliverables. Technology suppliers may utilize this approach and structure as well to help them build an industry-focused organization.

"IDC's Worldwide Security Spending Guide taxonomy provides a comprehensive, global, and detailed map of the security marketplace," says Serena Da Rold, program manager, IDC Spending Guides. "It is an invaluable resource to help vendors standardize definitions and identify industry- and company-size segments offering the best opportunities for security products."

Summary

This IDC Perspective recaps key insights from the IDC Retail Xchange 2023, held in Amsterdam on September 18 and 19, 2023. During the event, executives from top retail, consumer packaged goods (CPG), and technology companies shared actionable insights on how to develop customer-centric strategies through the concept of Reverse Experience, how artificial intelligence (AI) is transforming retail, and how to best use the technology to strengthen efficiencies and enhance customer and employee experience,

"Reverse Experiences for Customer-Led Retail is a powerful framework to help strategists focus on the fundamentals — people, product, process, and planet — to deliver customer-centric, future-proof business models, with AI as the key tool to make this happen," said Filippo Battaini, research manager at IDC Retail Insights. "Companies empowered by AI are likely to outpace competitors that could not see the systemic changes this technology is bringing to CX."

Summary

This IDC study discusses how utilities are on a mission to digitally transform to create a value-based utility system. IDC publishes research on digital transformation and its influence on technology spending. This research includes both quantitative research in the form of market forecasts and qualitative research that assists technology buyers in making better decisions as well as technology vendors in better serving their customers.

"As an organizing principle for this substantial research effort, IDC has created a use case taxonomy for digital transformation for multiple industry segments. The taxonomy follows a hierarchical structure that begins with the digital mission of that industry, the strategic priorities that support that mission, the programs that will be initiated to satisfy the priorities, and the funded projects, or use cases, that will be implemented under those programs. The taxonomy not only forms the basis for our market forecasts but also provides the framework for digital journey maps that will assist our clients in understanding the full scope of enterprise efforts." — John Villali, research director, IDC Energy Insights

Summary

This IDC study introduces IDC's brand-new industry taxonomy and it provides a detailed description of IDC's worldwide vertical industry and company size methodology and taxonomy. It is intended as a companion for forecasts presented in IDC's Worldwide ICT Spending Guide: Enterprise and SMB by Industry and for all of IDC's worldwide vertical research. Technology suppliers may utilize this approach and structure to help them build an industry-focused organization.

"We have exciting news in this update of IDC's worldwide industry and company size taxonomy, as we are introducing for the first time the brand-new IDC industry taxonomy, which will be rolled out across our data products portfolio in the next few releases," said Serena Da Rold, associate research director, IDC Spending Guides. "This taxonomy continues to represent an essential companion to IDC's industry and company size spending guide forecasts. It presents a comprehensive and standardized view of the technology marketplace, helping vendors understand and navigate IDC's data effectively and define their target markets in terms of industry and company size segments."

Summary

This IDC Pivot Table provides a view of the U.S. public cloud services market opportunity by industry and state. The data covers cloud and noncloud applications, systems infrastructure software, and application development and deployment software segmented by 24 vertical markets and all 50 states in the United States, including the District of Columbia. The data aligns to IDC's Worldwide Software and Public Cloud Services Spending Guide, July 2023, V2. For the purposes of providing a holistic view of the cloud opportunity, the education, government, and consumer industries are included, but not segmented by state. Note that we have migrated to our new industry taxonomy. Read more about it in IDC's New Industry Framework, Definitions, and Transition Plan (IDC #US51064723, August 2023).

Summary

The Middle East and Africa (MEA) region's public cloud market is undergoing a dynamic transformation that is reshaping the entire cloud ecosystem. This report offers an in-depth look at how CIOs' perceptions significantly influence their decision making when procuring cloud services. It provides a comprehensive analysis of MEA CIOs' interactions with cloud vendors and service providers (SPs), highlighting their preferred vendors in the SaaS, PaaS, and IaaS categories. Additionally, the report explores the critical factors shaping CIOs' views and decision-making processes around cloud. This study is based on the findings of IDC's Cloud Survey 2023, which surveyed over 500 CIOs from various industries across the MEA region.

Summary

This IDC Survey Spotlight provides a view into end users' ICT budget expectations for 2023. The chart shows the expected net change in ICT spend in 2023 compared with the previous year among survey respondents, highlighting a shift in mindset in industries that are traditionally slow movers in technology spending decisions. This IDC Survey Spotlight is based on IDC's 2023 Industry IT and Communications Survey, which surveyed 5,000 U.S. organizations spanning 27 industries across all company sizes.

Summary

This IDC Pivot Table is the current release of IDC's United States IT Spending Guide: State, covering updated forecasts for IT spending segmented by 24 industries, 15 technologies (across hardware, software, and services), and all 50 states in the United States, including the District of Columbia. The data aligns to IDC's Worldwide ICT Spending Guide Enterprise and SMB by Industry, July 2023, V2, and IDC's Worldwide Black Book, V2, 2023. To bring a more holistic view of the IT market to clients, IDC is including total industry IT spending for the previously excluded industries of state and local government, federal/central government, and consumer. Note that these three industries are not segmented by state. Starting in this release, we have migrated to our new industry taxonomy (see IDC's New Industry Framework, Definitions, and Transition Plan, IDC #US51064723, August 2023).

Summary

This IDC Market Forecast analyzes the public cloud services market in South Africa over the 2023–2027 period. It covers key market developments and provides recommendations to technology suppliers.

"The adoption of public cloud services in South Africa is set to continue trending upward as more organizations work toward resilience, scalability, flexibility, and digital innovation while complying with data sovereignty and residency regulations. Significant investments from hyperscalers and local players in new datacenters, cloud regions, and cloud services have supported the growth of the country's PCS market in recent years." — Senior Research Manager Jebin George, Software and Cloud, IDC Middle East and Africa

Summary

This IDC study provides a detailed description of IDC's Worldwide Artificial Intelligence Spending Guide methodology and taxonomy. This document should be used as a companion piece for IDC's Worldwide Artificial Intelligence Spending Guide and all of IDC's worldwide industry research. Technology suppliers may utilize this approach and structure to also help them build an industry-focused organization.

"Artificial intelligence is arguably one of the most transformational technologies of our time. IDC's Worldwide Artificial Intelligence Spending Guide provides a comprehensive global view and quantifies the dynamic and rapidly growing AI market," said Karen Massey, research director of IDC's Customer Insights and Analysis Group. "IDC's Worldwide Artificial Intelligence Spending Guide Taxonomy is an invaluable resource that helps vendors standardize their vocabulary when approaching this fast-growing market. The AI technologies and use cases are continually updated to reflect rapid advancement."

Summary

This IDC Market Presentation provides an update on the status of the recovery and resiliency (R&R) plans for four major European countries: Germany, France, Italy, and Spain. The analysis summarizes the overall fund allocations by the European Union as part of the NextGenerationEU program, created to support member states recovering after the COVID-19 pandemic. It then analyzes the macroeconomic and geopolitical changes of the past two years and their impact on countries' priorities and investments.

This report reviews the funds that have been already disbursed and received by the four countries considered up to 2023. It also details the ways each country has prioritized industries for allocation, analyzes the digital investments detailed by R&R plans and their spread among predefined flagship areas, and identifies technologies that will be involved. Moreover, it includes an estimation of R&R-driven digital investments in the EU up to 2026.

Summary

This IDC Market Perspective provides a detailed description of IDC's new worldwide industry taxonomy. It should be viewed as a guide to help navigate the transition from the old taxonomy to the new framework. Technology suppliers may utilize this approach and structure as inspiration as they evaluate their own industry strategy and organization.

"The development of a new industry taxonomy was not taken lightly or completed in isolation," said Serena Da Rold, associate research director, IDC's Data and Analytics. "IDC spent a year researching existing industry taxonomies. In this time, we conducted a study of economic standards, client inquiries, tech vendor industry taxonomies, and competitive taxonomies."

Program Vice President Eileen Smith added, "The conclusion was that a restructuring of the industry segmentation within IDC's taxonomy was necessary to keep clients informed to the degree expected in the modern world. With more thoughtful categorization and granular segmentation, IDC data users are better equipped to identify, analyze, validate, and action questions and insights specific to the industries they serve."

Summary

This IDC Web Conference provides an update on the current state of the global IT market and the latest outlook for technology budgets with a special focus on IT spending by industry.

The global economy and IT markets have remained resilient in the first half of 2023, even though many economists still anticipate a possible recession in the next six months. Surveys continue to show that projects related to the cloud and digital transformation are on track, while the AI hype cycle has served only to increase awareness around potential productivity gains from software investment. At the same time, capital spending on hardware has softened due to cost cutting and higher interest rates, as tech buyers in some industries are forced to make targeted reductions.

The presentation, featuring Jessica Goepfert and Stephen Minton from IDC's Data and Analytics team, will address questions such as:

• What is the new outlook for IT spending in 2023, in the context of market performance in the first half of the year, and how have expectations changed for 2024?
• What is the current and future outlook by industry, and which vertical markets are currently showing the strongest growth opportunities?
• Which areas of IT spending have accelerated since the start of the year, and which have seen reductions or reallocations by some organizations?
• How is hype around generative AI impacting the short-term and long-term outlook for IT budgets?
• What are the most likely scenarios for global IT markets, given uncertainty in the economic outlook for China, Europe, and some emerging markets?

Summary

This IDC Perspective outlines some topics discussed at the 11th edition of the IDC European Utilities Xchange (IDCUEX23), hosted in Vienna, Austria, on May 8 and 9, 2023.

"As utilities navigate the complexities of the ongoing energy transition and strive to create a sustainable future, the pivotal role of purpose in utility companies becomes more evident than ever," said Gaia Gallotti, associate research director, IDC Energy Insights. "IDCUEX23 demonstrated that despite continued disruptions to the sector, the European utility industry has what it takes to lead the way the energy transition to a net-zero future, showcasing the innovative approaches and work companies are doing in flexibility, new business models, the metaverse, AI, and much more."

Summary

Accelerated cloud adoption is not news anymore. In fact, cloud has become one of the most preferred deployment options for organizations in the Middle East, Türkiye, and Africa (META) looking to drive their digital transformation initiatives. The investments made by hyperscalers and technology companies across META underscore the strategically important role that cloud now plays in the region.

Numerous challenges remain, particularly those relating to hybrid/multicloud management concerns, evolving regulations, data privacy laws, and the scarcity of relevant skills. Cloud economics and cloud FinOps are also important trends that technology industry players need to pay attention to if they are to help customers progress along their digital journeys.

IDC conducted this mid-year webinar to highlight the key trends and insights that are shaping cloud adoption in the META region and reveal the key opportunities cloud offers to technology providers.

Summary

Google recently launched a cloud region in Doha in cooperation with the Qatari Ministry of Communications and Information Technology and Qatar Free Zone Authority. This cloud region will support Qatar's ongoing digital transformation initiatives and help the country achieve its National Vision 2030 goals. Google already has an office in Qatar and a center of excellence in Msheireb to support the country's digital transformation initiatives. The Doha cloud region is Google's 37^th region and 112^th availability zone, with future cloud regions planned in Saudi Arabia and Kuwait.

"The new local datacenter in Qatar will expand Google's presence in the Middle East and address the data residency and localization requirements of customers in the region. The Doha cloud region will also support the Qatar National Vision 2030 strategy by accelerating ongoing digital transformation initiatives. In addition, the launch of Google I/O and AI products will spur innovation and boost the hyperscaler's value in the country." Nitesh Rathi, Senior Research Analyst, IDC.

Summary

This IDC study provides a detailed description of IDC's Worldwide Digital Transformation Spending Guide methodology and taxonomy. It should be used as a companion piece for IDC's Worldwide Digital Transformation Spending Guide. Technology suppliers may utilize IDC's use case approach and structure, as presented in this document, to help them refocus their products and services and build relevant business cases.

"IDC's Worldwide Digital Transformation Spending Guide presents a comprehensive view of the digital transformation ecosystem," said Craig Simpson, senior research manager of IDC's Customer Insights and Analysis Group. "It is an invaluable resource to help vendors define and standardize their vocabulary when approaching this expanding and dynamic market."

Summary

This IDC Market Perspective provides a detailed description of IDC's Spend by Tech Provider methodology. It outlines the key inputs and approach to developing account-level technology spending estimates by vendor and explains the relationship with IDC's Worldwide Wallet and Trackers.

"IDC's Spend by Tech Provider methodology is a reference document to help IDC's clients understand how to interpret the spend by tech provider estimates in this program," said Philip Wirth, research manager, IDC's Data and Analytics. "This expansion was a natural evolution of the Worldwide Wallet research and is created by intelligently uniting key long-standing IDC data sets, analyst expertise, data science, and third-party inputs."

Summary

This IDC study provides a detailed description of IDC's worldwide industry and company size methodology and taxonomy. It should be used as a companion piece for IDC's Worldwide Wallet and all of IDC's worldwide vertical research. Technology suppliers may utilize this approach and structure to help them build an industry-focused organization.

"In today's hypercompetitive, budget-compressed environment, technology companies need guidance around where they should be focusing their sales and marketing efforts for the greatest potential ROI," said David Lantsman, research manager, IDC's Data and Analytics group. "IDC's Worldwide Wallet research is critical to gathering tactical data that enables more effective sales operations and marketing analytics, leading to greater lead generation and ultimately improved sales."

Summary

This IDC Market Perspective examines digital sovereignty initiatives in the Middle East, Türkiye, and Africa (META). Interest in this segment is growing in many META countries due to geopolitical uncertainty and threats, with new challenges arising across public and private sectors.

"Building strong and trusting relationships is a well-established sales tactic across META. With geopolitical tensions rising, trust is more important than ever. Trust between customers, providers, and partners is becoming a central aspect of successfully doing business in the digital world." — Associate Research Director Shilpi Handa, IDC META

Summary

This IDC Market Note discusses relevant news, announcements, and themes from Oracle's CloudWorld 2023 event held in Abu Dhabi, UAE, on May 3, 2023.

"Public cloud adoption has increased in the Middle East. According to a recent IDC survey, most workloads that are now deployed in public clouds are not sensitive; they are generally for testing and development. Local organizations still prefer to deploy sensitive workloads and production applications in private clouds or on-premises datacenters. Oracle's decision to launch a dedicated cloud region for the UAE federal government, in partnership with Injazat, will help the hyperscaler gain share across regulated industries in the country." — Senior Research Analyst Nitesh Rathi, Software and Cloud Computing, IDC META

Summary

This IDC study provides a detailed description of IDC's Worldwide Future of Work Spending Guide methodology and taxonomy. It should be used as a companion piece for IDC's Worldwide Future of Work Spending Guide. Technology suppliers may utilize IDC's use case approach and structure, as presented in this document, to help them refocus their products and services and build relevant business cases.

"How employers engage employees and how people work continue to evolve, enabled by digital transformation technologies and accelerated by the changing boundaries of digital workspaces and reimagined workplaces," said Karen Massey, research director of IDC's Customer Insights and Analysis Group. "IDC's Worldwide Future of Work Spending Guide presents a comprehensive view of the future of work ecosystem, and it is an invaluable resource to help vendors define and standardize their vocabulary when evaluating their positioning in this highly relevant and dynamic market."

Summary

This IDC Market Perspective provides a detailed description of IDC's Worldwide Wallet methodology. It outlines the key inputs and approach to developing account-level technology spending estimates and explains the relationship with IDC's Worldwide ICT Spending Guide: Enterprise and SMB by Industry.

"IDC's Worldwide Wallet methodology is a reference document to help IDC's clients understand how to interpret the account-level spending estimates in this program," said David Lantsman, research manager, IDC's Customer Insights and Analysis. "Marrying the Worldwide Wallet data with the Worldwide ICT Spending Guide data creates a symbiotic relationship and allows IDC to leverage the expertise of hundreds of analysts, inputs, and resources as well as robust financial information."

Summary

This IDC Market Note provides IDC's key opinions and impressions of e& enterprise's Analyst Day held exclusively for IDC on March 20, 2023.

"For over a decade, we have witnessed the efforts of telecom operators around the globe to transform from traditional connectivity providers into integrated ICT players. e& Group, previously known as Etisalat, is a prominent example of this transformation in the Middle East. The company has achieved much progress in recent years on its journey from a telco to a techco." — Senior Research Manager Tolga Yalcin, IDC Middle East, Türkiye, and Africa

Summary

This IDC Survey document summarizes key cloud adoption trends across Sub-Saharan Africa (Kenya, Nigeria, and South Africa) in 2023. The study draws on IDC's Enterprise Public and Private Cloud Survey, 2023, conducted among organizations with 100+ employees, and IDC's Cloud Survey, 2023, conducted among entities with 250+ employees. Both surveys were run in January of this year among organizations from across vertical sectors. The topics presented include organizations' cloud strategies, planned spending in relation to various cloud environments, the use of public cloud services versus private IT services, the use or planned use of hybrid cloud, and the reasons some organizations prefer to rely on their own datacenters.

Summary

This IDC study provides a detailed description of IDC's Worldwide Big Data and Analytics (BDA) Spending Guide methodology and taxonomy. It should be used as a companion piece for IDC's Worldwide BDA Spending Guide and all of IDC's worldwide industry research. Technology suppliers may also utilize this approach and structure to help them build an industry-focused organization.

"IDC's Worldwide Big Data and Analytics Spending Guide presents a comprehensive, global, and detailed view of the marketplace," said Jessica Goepfert, group vice president, IDC's Data and Analytics Organization. "It is an invaluable resource to help vendors define and standardize their vocabulary for the BDA opportunity."

Summary

This IDC study provides a detailed description of IDC's methodology and taxonomy for the segmentation of public cloud services by industry and company size, which is consistent across IDC's worldwide vertical research. It should be used as a companion piece for IDC's Worldwide Software and Public Cloud Services Spending Guide data deliverables. Technology suppliers may utilize this approach and structure as well to help them build an industry-focused organization.

"IDC's Worldwide Software and Public Cloud Services Spending Guide presents a comprehensive view of the marketplace," said Eileen Smith, program vice president, IDC's Spending Guides. "It is an invaluable resource to help vendors define and standardize their vocabulary for digital transformation."

Summary

This IDC Market Note explores recent hyperscaler efforts to establish and expand cloud regions in the countries of the Gulf Cooperation Council (GCC). The report covers investments and announcements by AWS, Google, Huawei, Microsoft, and Oracle in Saudi Arabia, the UAE, Qatar, Kuwait, Oman, and Bahrain.

"Global hyperscalers are exploiting the growing opportunities in the GCC public cloud space through their in-country datacenter investments. These investments will help organizations in the region accelerate their digital-first journeys and create a conducive cloud ecosystem that supports the growth of regional vendors and partners. The investments will also facilitate the acceleration of government agendas focused on the digital-driven achievement of national goals." — Senior Research Analyst Nitesh Rathi, Software and Cloud Computing, IDC META

Summary

This IDC Survey presents key hybrid cloud and multicloud management trends among organizations in South Africa. The survey was conducted among IT decision makers in the country and concluded in January 2023. It covers areas such as cloud maturity and the key challenges of managing a hybrid cloud or multicloud environment, including cloud cost-related issues. It also reveals the essential tools in which organizations will invest over the next 12–18 months to optimize their cloud operations.

"Cloud adoption in South Africa is growing rapidly, with organizations in the country increasingly embracing hybrid cloud and multicloud. The market potential for multicloud management solutions is growing significantly as organizations look to optimize their cloud operations and costs and leverage solutions from multiple cloud vendors." — Senior Research Manager Jebin George, IDC META

Summary

This IDC Survey report covers the key hybrid and multicloud management trends in the Gulf Cooperation Council (GCC) region, leveraging the results of a survey conducted among key IT decision makers. It examines the maturity of cloud usage and highlights the key challenges of managing hybrid and multicloud environments, including cost-related issues. It also provides a perspective on the primary tools in which organizations will invest over the next 12–18 months to optimize cloud operations.

"Rapid cloud adoption in the GCC is resulting in hybrid and multicloud technology environments across organizations. The market potential for multicloud management solutions is thus expanding significantly as organizations in the region shift their attentions to optimizing their cloud operations and costs and leveraging solutions from multiple cloud vendors." — Senior Research Manager Jebin George, IDC META

Summary

This IDC study provides a detailed description of IDC's Worldwide Artificial Intelligence Spending Guide methodology and taxonomy. This document should be used as a companion piece for IDC's Worldwide Artificial Intelligence Spending Guide and all of IDC's worldwide industry research. Technology suppliers may utilize this approach and structure to also help them build an industry-focused organization.

"IDC's Worldwide Artificial Intelligence Spending Guide Taxonomy provides a clear set of definitions that specify clearly and precisely how IDC evaluates artificial intelligence spending around the world, providing a comprehensive global view of the marketplace," said Mike Glennon, senior research manager at IDC's Customer Insights and Analysis group. "This document provides the definitive description of what is included in our measurement of this market and is an invaluable resource that helps vendors standardize their vocabulary when approaching this fast-growing market. The definitions are active and current, reflecting changes in this dynamic market."

Summary

This IDC Web Conference provides an update on the current state of the global IT market, and the outlook for technology budgets in 2023, with a special focus on the latest forecasts for IT spending by vertical industry. As the global economy remains volatile and teetering on the edge of a possible recession, IT budgets are facing increased scrutiny as businesses seek to identify areas for potential cost savings and spending cuts. Surveys continue to suggest that technology projects are highly prioritized by most organizations, but the reality of an economic recession will lead to disruption and short-term delays or adjustments to IT projects.

Summary

This IDC Pivot Table provides a view of the U.S. public cloud services market opportunity by industry and state. The data covers cloud and noncloud applications, systems infrastructure software, and application development and deployment software segmented by 16 vertical markets and all 50 states in the United States, including the District of Columbia. The data aligns to IDC's Worldwide Software and Public Cloud Services Spending Guide, January 2023, V1. For the purposes of providing a holistic view of the cloud opportunity, the education, government, and consumer industries are included, but not segmented by state. For industry and technology definitions, see IDC's Worldwide Public Cloud Services Spending Guide Taxonomy: Release V2, 2022 (IDC #US49589222, September 2022).

Summary

This IDC Pivot Table is the current release of IDC's United States IT Spending Guide: State, covering updated forecasts for IT spending segmented by 16 vertical markets, 14 technologies (across hardware, software, and services), and all 50 states in the United States, including the District of Columbia. The data aligns to IDC's Worldwide ICT Spending Guide Enterprise and SMB by Industry, January 2023, V1. To bring a more holistic view of the IT market to clients, IDC is including total industry IT spending for the previously excluded industries of state and local government, federal/central government, and consumer. Note that these three industries are not segmented by state. For industry and technology definitions, see IDC's Worldwide ICT Spending Guide: Enterprise and SMB by Industry Taxonomy, 2022 — Release V2, 2022 (IDC #US49592122, September 2022).

Summary

This IDC Market Forecast analyzes European IT spending between 2021 and 2026 as well as provides a market size, forecast, and key trends supporting technology investments by industry. This forecast is segmented by IDC's 20 standard vertical markets: banking, insurance, securities and investment services, discrete manufacturing, process manufacturing, retail, wholesale, professional services, personal and consumer services, healthcare provider, transportation, telecommunications, media, utilities, construction, resource industries, federal/central government, state/local government, education, and consumer.

"In 2022, Europe had to adapt to new challenges and unexpected change that required a new level of resilience. Just as European companies were healing from damage from the COVID-19 pandemic, they were called to face the effects of the Russia-Ukraine War, which reverberated across the European market, impacting both enterprises and consumers. Energy, oil, and gas price increases, high inflation, staff shortages, lack of skills, supply chain disruptions, and logistics challenges ensued this year," said Andrea Minonne, research manager, Data and Analytics at IDC UK. "With the cost of products and services going up, customers will become more price sensitive and raise their customer experience (CX) expectations, and all industries will have to meet those expectations. On the other hand, the increase of fixed and variable costs such as rent and lease, bills, salaries, loan repayments, and raw material supply will put pressure on revenues and profits and European businesses will be more strategic in their investment choices. Lastly, with staff shortages affecting many industries, businesses are forced to adjust and automate their operations to guarantee processes and operations will stay healthy and guarantee business continuity."

Summary

This IDC Market Note provides event highlights and analysts takeaways from Infosys' EMEA Confluence event, held in Rome on November 23, 2022. The company highlighted its successes, detailed its streamlining efforts, and provided insight into investments across the portfolio.

Summary

This IDC study provides a detailed description of IDC's Worldwide Digital Transformation Spending Guide methodology and taxonomy. It should be used as a companion piece for IDC's Worldwide Digital Transformation Spending Guide. Technology suppliers may utilize IDC's use case approach and structure, as presented in this document, to help them refocus their products and services and build relevant business cases.

"IDC's Worldwide Digital Transformation Spending Guide presents a comprehensive view of the digital transformation ecosystem," said Craig Simpson, senior research manager of IDC's Customer Insights and Analysis Group. "It is an invaluable resource to help vendors define and standardize their vocabulary when approaching this expanding and dynamic market."

Summary

This IDC Market Presentation provides an in-depth look at the EMEA ICT market in 2022. IDC's European Macroeconomics team and other analysts assess the growth drivers in this market in terms of four factors: tech price increases (due to inflation), fluctuations between exchange rates (local currency versus the dollar), vendors' shift in product mix, and real demand push. Analysis is performed across the main tech domains: devices, infrastructure, software, IT services, and telecom services. The presentation also assesses the major factors that will affect growth in the EMEA ICT market in 2023 and identifies the priority areas that tech providers must address to thrive through the current storm of disruption.

Summary

This IDC Web Conference provides a 2022 midyear overview of the EMEA ICT market landscape.

According to recent IDC research, 71% of EMEA organizations' digital leads believe current market volatility and uncertainty will continue through much of 2022 and early 2023, affecting their business and digital plans for the months ahead. At the same time, 2021 was a record growth year for the EMEA ICT market landscape, and CEOs continue to identify technology investments underpinning digital use cases to drive transformation as critical to their organizations' success. However, there is a big question mark on how long this flourishing IT market boom will last amid external pressure from macro-forces.

In this midyear market update webcast, IDC senior analysts took stock of the current EMEA ICT market scenario and:

• Took a midyear step back from our 2022 predictions and check where we are and what's next
• Provided an update to the Russia-Ukraine War — what effects continued conflict has on IT markets in the region
• Covered further Storms of Disruption on the horizon such as inflation, potential recession, supply chain challenges, and digital sovereignty
• Identified upsides and explain why it's not all doom and gloom

Summary

This IDC Pivot Table is the current release of IDC's United States IT Spending Guide: State, covering updated forecasts for IT spending segmented by 16 vertical markets, 14 technologies (across hardware, software, and services), and all 50 states in the United States, including the District of Columbia. The data aligns to IDC's Worldwide Black Book, October (V3 2022). To bring a more holistic view of the IT market to clients, starting in the last year, IDC is including total industry IT spending for the previously excluded industries of state and local government, federal/central government, and consumer. Note that these three industries are not segmented by state. For industry and technology definitions, see IDC's Worldwide ICT Spending Guide by Industry and Company Size Taxonomy, 2022: Release V1, 2022 (IDC #US47824922, April 2022).

Summary

This IDC Survey investigates the impact of external forces, explores how organizations use technology to stay on track, and assesses the use of NextGenerationEU (NGEU) and national recovery funds on organizations' business priorities and IT spending plans by industry.

IDC's 2022 European Industry Acceleration Survey is a landmark study that provides deep insight into European organizations' digitalization efforts, exploring opportunities and reactions to currently volatile economic and political conditions — disrupted supply chains, growing inflation rates, the consequences of the Russia-Ukraine War, regulations, and sustainability requirements.

The survey sample covers organizations from the U.K., Germany, France, Italy, Spain, the Netherlands, four Nordic countries (Sweden, Denmark, Norway, and Finland), Poland, the Czech Republic, and Romania. These 13 countries are responsible for more than 75% of the European economy (assessed in terms of the gross domestic product of 43 countries). It covers the following vertical markets: finance, manufacturing/life science, retail/wholesale, professional services, healthcare, transport, telecom/media, utilities/oil and gas, and government/education.

Summary

This IDC study provides a detailed description of IDC's Worldwide Future of Work Spending Guide methodology and taxonomy. It should be used as a companion piece for IDC's Worldwide Future of Work Spending Guide. Technology suppliers may utilize IDC's use case approach and structure, as presented in this document, to help them refocus their products and services and build relevant business cases.

"How employers engage employees and how people work continues to evolve, enabled by digital transformation technologies and accelerated by the changing boundaries of digital workspaces and reimagined workplaces," said Karen Massey, research director of IDC's Customer Insights and Analysis Group. "IDC's Worldwide Future of Work Spending Guide presents a comprehensive view of the future of work ecosystem, and it is an invaluable resource to help vendors define and standardize their vocabulary when evaluating their positioning in this highly relevant and dynamic market."