Mar-23
IT-OT Convergence Survey: Implications for Utility Asset Operators — Part 1
IT-OT Convergence Survey: Implications for Utility Asset Operators — Part 1
Mar-23 DOC # EUR150437523 Presentation
This IDC Survey examines data from the 2022 IDC Energy Insights Worldwide IT and OT Convergence Survey, which focuses on how asset-intensive industries are treating the progressive integration of IT and operational technology (OT) systems, processes, and organizations, breaking down data by industry, subindustry, and value chain segment.
The Worldwide IT and OT Convergence Survey is biannual study of utilities' attitude toward IT-OT integration, organizational maturity, governance model for IT and OT functions, budget responsibility, and investment priorities. The 2022 edition covered 284 electricity, gas, and water utilities across two North American and eight European countries: Canada, France, Germany, Italy, Norway, Sweden, Finland, Netherlands, the U.K., and the U.S.
This report is part of a series of two documents that provides insights into the convergence and progressive integration of IT and OT within the utility industry. It covers the following areas:
Mar-23
IT-OT Convergence Survey: Implications for Utility Asset Operators — Part 2
IT-OT Convergence Survey: Implications for Utility Asset Operators — Part 2
Mar-23 DOC # US50061623 Presentation
This IDC Survey deck examines data from the IDC Worldwide IT and OT Convergence Survey, 2022, which focuses on how asset-intensive industries are treating the progressive integration of information and operational technology (OT) systems, processes, and organizations, breaking down data by industry, subindustry, and value chain segment.
The IDC Energy Insights Worldwide Insights IT and OT Convergence Survey is biannual study of utilities' attitudes toward IT-OT integration, their organizational maturity, governance model for IT and OT functions, budget responsibility, and investment priorities.
The 2022 edition covered 284 electricity, gas, and water utilities across two North American and eight European countries: Canada, France, Germany, Italy, Norway, Sweden, Finland, Netherlands, the U.K., and the U.S.
This report is part of a series of two documents that provides insights into the convergence and progressive integration of IT and OT within the utility industry. This document, in particular, covers the following areas:
Mar-23
How Easy is the Energy Customer Experience Along Various Tasks of the Energy Customer Journey?: Part 3 of the 2022 Worldwide Energy Consumer Survey Discovery Series
How Easy is the Energy Customer Experience Along Various Tasks of the Energy Customer Journey?: Part 3 of the 2022 Worldwide Energy Consumer Survey Discovery Series
Mar-23 DOC # US49142623 Presentation
This IDC Survey examines data from the 2022 IDC Energy Insights Energy Consumer Survey, which was carried out between June and July, focusing on the customer journey and the various touchpoints/tasks customers need to be able to carry out throughout their customer lifetime. It breaks down data by age group, market type, and smart meter installation.
The survey covered 1,730 energy customers around the world, covering the following countries: Australia, Argentina, Colombia, France, Germany, Japan, Mexico, the Philippines, Spain, Sweden, Turkey, the U.K., the UAE, and the U.S.
This presentation is one of a series of documents unveiling the energy consumer point of view over multiple energy industry areas such as products and services satisfaction levels, communications and interactions with energy suppliers, customer experience, customer journey and new energy products and services.
This presentation is one of a series of documents published in 2022 or to be published and 2023 covering the IDC Energy Insights Energy Consumer Survey, including:
What Most Motivates or Incentivizes Energy Customers to be Loyal to Their Energy Suppliers? (IDC #EUR150046022, January 2023)
European Energy Customer Interactions and Communication Channels Preference: Part 2 of the 2022 Worldwide Energy Consumer Survey Discovery Series (IDC #EUR149140822, January 2023)
European Energy Customer Satisfaction and Perceptions: Part 1 of the 2022 Worldwide Energy Consumer Survey Discovery Series (IDC #EUR148631922, January 2023)
Energy Customer Satisfaction and Perceptions: Part 1 of the 2022 Worldwide Energy Consumer Survey Discovery Series (IDC #US44330019, October 2022)
How do Customer Satisfaction and Net Promoter Scores for Utilities and Energy Suppliers Differ by Age Group? (IDC #EUR149620922, September 2022)
How are NPS Among European Energy Suppliers, and How Do They Differ by Age Group? (IDC #EUR149618722, August 2022)
How Does Customer Satisfaction and NPS for Utilities and Energy Suppliers Differ Around the World? (IDC #EUR149616922, August 2022)
Feb-23
IDC's Worldwide Artificial Intelligence Spending Guide Taxonomy, 2023: Release V1, 2023
IDC's Worldwide Artificial Intelligence Spending Guide Taxonomy, 2023: Release V1, 2023
Feb-23 DOC # US50350723 Study
This IDC study provides a detailed description of IDC's Worldwide Artificial Intelligence Spending Guide methodology and taxonomy. This document should be used as a companion piece for IDC's Worldwide Artificial Intelligence Spending Guide and all of IDC's worldwide industry research. Technology suppliers may utilize this approach and structure to also help them build an industry-focused organization.
"IDC's Worldwide Artificial Intelligence Spending Guide Taxonomy provides a clear set of definitions that specify clearly and precisely how IDC evaluates artificial intelligence spending around the world, providing a comprehensive global view of the marketplace," said Mike Glennon, senior research manager at IDC's Customer Insights and Analysis group. "This document provides the definitive description of what is included in our measurement of this market and is an invaluable resource that helps vendors standardize their vocabulary when approaching this fast-growing market. The definitions are active and current, reflecting changes in this dynamic market."
Feb-23
State of the Market: IT Spending by Industry, 2023
State of the Market: IT Spending by Industry, 2023
Feb-23 DOC # US50427823 Event Proceeding
This IDC Web Conference provides an update on the current state of the global IT market, and the outlook for technology budgets in 2023, with a special focus on the latest forecasts for IT spending by vertical industry. As the global economy remains volatile and teetering on the edge of a possible recession, IT budgets are facing increased scrutiny as businesses seek to identify areas for potential cost savings and spending cuts. Surveys continue to suggest that technology projects are highly prioritized by most organizations, but the reality of an economic recession will lead to disruption and short-term delays or adjustments to IT projects.
Feb-23
IDC FutureScape: Pivoting to Digital Business During the Storms of Disruptions in Europe – IDC Europe's Top Predictions for 2023 and Beyond (eBook)
IDC FutureScape: Pivoting to Digital Business During the Storms of Disruptions in Europe – IDC Europe's Top Predictions for 2023 and Beyond (eBook)
Feb-23 DOC # EUR150220023 Insight
This IDC eBook provides a look at IDC's predictions for 2023 and beyond, based on IDC's European FutureScape 2023 webcast, to help leaders target their technology investments and succeed in pivoting to digital business during storms of disruptions.
In the past few years, organizations have accelerated investments in digital transformation to navigate headwinds and crosswinds while leveraging tailwinds to drive business outcomes. In the current environment, when interconnected economic, political, and social disruptions are threatening organizational and business health, acting as a digital-first organization is a mandate for companies to survive and thrive in the digital business era.
Leveraging technology will be essential on this journey to create value (quickly) and become a digital business by reshaping organizational structures, evolving operational practices and rethinking business models.
Feb-23
U.S. Cloud Opportunity by Industry and State: February 2023
U.S. Cloud Opportunity by Industry and State: February 2023
Feb-23 DOC # US50274818 Pivot Table
This IDC Pivot Table provides a view of the U.S. public cloud services market opportunity by industry and state. The data covers cloud and noncloud applications, systems infrastructure software, and application development and deployment software segmented by 16 vertical markets and all 50 states in the United States, including the District of Columbia. The data aligns to IDC's Worldwide Software and Public Cloud Services Spending Guide, January 2023, V1. For the purposes of providing a holistic view of the cloud opportunity, the education, government, and consumer industries are included, but not segmented by state. For industry and technology definitions, see IDC's Worldwide Public Cloud Services Spending Guide Taxonomy: Release V2, 2022 (IDC #US49589222, September 2022).
Feb-23
United States IT Spending Guide: State, February 2023
United States IT Spending Guide: State, February 2023
Feb-23 DOC # US50271222 Pivot Table
This IDC Pivot Table is the current release of IDC's United States IT Spending Guide: State, covering updated forecasts for IT spending segmented by 16 vertical markets, 14 technologies (across hardware, software, and services), and all 50 states in the United States, including the District of Columbia. The data aligns to IDC's Worldwide ICT Spending Guide Enterprise and SMB by Industry, January 2023, V1. To bring a more holistic view of the IT market to clients, IDC is including total industry IT spending for the previously excluded industries of state and local government, federal/central government, and consumer. Note that these three industries are not segmented by state. For industry and technology definitions, see IDC's Worldwide ICT Spending Guide: Enterprise and SMB by Industry Taxonomy, 2022 — Release V2, 2022 (IDC #US49592122, September 2022).
Feb-23
The Impact of Rising Energy Costs and New Energy Supply Scenarios on European Organizations
The Impact of Rising Energy Costs and New Energy Supply Scenarios on European Organizations
Feb-23 DOC # EUR150226023 Presentation
This IDC Survey examines the results of IDC's Global Technology Thought Leadership group monthly survey (IDC's Future Enterprise Resiliency and Spending Survey). In wave 11 of the survey, conducted in December 2022, IDC asked IT decision makers how they expect to address concerns about external storms of disruption.
This presentation focuses on results at the European level, assessing organizations' response to the current energy crisis in the region. It also compares European organizations' responses with worldwide results in terms of the way industries expect to combat high energy prices and potential risk of shortages, and the impact of these concerns on IT spending and energy consumption. Survey results highlight how organizations increasingly rely on technology investments to thrive during crisis.
Feb-23
IDC Survey: Future of Industry Ecosystems — Utilities Industry
IDC Survey: Future of Industry Ecosystems — Utilities Industry
Feb-23 DOC # US50123523 Presentation
This IDC Survey presents data for the utilities industry from IDC's Future of Industry Ecosystem Survey. In May and June 2022, we fielded our second annual global survey to 1,270 executives across 5 regions and 11 countries. The goal was to determine executive and business leader sentiment on industry ecosystems, maturity of current approach, and future plans for IT and use case investment. Respondents spanned multiple domains and included CXOs, business-line leadership, and IT management.
Key findings from the survey include:
Another key area of focus for organizations when they consider the design and operation of their industry ecosystem is improvement of customer, consumer, citizen, or patient engagement and experience. That is, how does the shared, open approach of industry ecosystems (shared data and insights, shared applications, shared operations and expertise) better facilitate this?
This IDC Survey on the future of industry ecosystems is focused on the utilities sector cut of this survey data. This industry is faced with a trilogy of challenges, which increasingly require organizations to expand their set of ecosystem partners within and external to their core industry:
Joint ventures are becoming more common in the utilities industry, and there is a recognition that digital investments must be made that enable easier collaboration, sharing of data and applications, and consistent engagement with the end customer. IDC's Future of Industry Ecosystem Survey provides a view into how these organizations are currently working and planning to work with their ecosystem partners.
Feb-23
Utilities Smart Customer Operations Quarterly Update: October-December 2022
Utilities Smart Customer Operations Quarterly Update: October-December 2022
Feb-23 DOC # US49143223 Insight
This IDC Market Perspective analyzes worldwide smart customer operations in the energy sector. It outlines M&As, agreements, reorganizations, and major business developments; customer engagement; customer care & billing and customer experience management; customer data and analytics; conservation and energy-efficiency initiatives, smart metering, and emobility developments; digital transformation; and ICT wins in 4Q22.
"While 2021 established a new, post-pandemic normal, and many utility companies broke records in terms of renewable capacity installed and business performance, the Russian invasion of Ukraine in the beginning of 2022 jeopardizes sustainability targets for 2050. Europe's need to prioritize security of energy supply risks the EU bloc having to step backward on its climate change agenda. We expect utility companies to nonetheless continue on their journeys by prioritizing decarbonization, electrification, flexibility for resilience, and new business models," said Gaia Gallotti, associate research director, IDC Energy Insights.
Jan-23
Globally, How Are Businesses Reacting to High Energy Costs and What Does This Mean for the Utilities that Serve Them?
Globally, How Are Businesses Reacting to High Energy Costs and What Does This Mean for the Utilities that Serve Them?
Jan-23 DOC # EUR150085523 Presentation
This IDC Survey Spotlight analyzes select results from the final year assessment of wave 11 of IDC's global Future Enterprise Resiliency and Spending Survey in December 2022.
It focuses on the impact of the ongoing energy crisis on companies around the world and how their response will impact utility companies. Specifically, it answers the following questions:
Jan-23
How Are European Businesses Reacting to High Energy Costs, and What Does This Mean for the Utilities That Serve Them?
How Are European Businesses Reacting to High Energy Costs, and What Does This Mean for the Utilities That Serve Them?
Jan-23 DOC # EUR150085323 Presentation
This IDC Survey Spotlight analyzes select results from the final-year assessment of IDC's global Future Enterprise Resiliency and Spending Survey — Wave 11, December 2022.
The presentation focuses on the impact of the ongoing energy crisis on European companies and its effect on utility companies operating in Europe. Specifically, the presentation answers the following questions:
Jan-23
EMEA Utilities Industry Quarterly Update: October-December 2022
EMEA Utilities Industry Quarterly Update: October-December 2022
Jan-23 DOC # EUR149140723 Insight
This IDC Market Perspective provides an overview of the utilities industry in 4Q22, covering M&As, agreements, reorganizations, and major business developments; new financing deals; major traditional infrastructure projects; major renewables infrastructure projects; major green hydrogen projects; water developments; major hybrid and battery energy storage projects; smart metering, smart grid, and energy-efficiency initiatives; major emobility activities; IT ecosystem major acquisitions and agreements; major IT and OT contract wins; and IT product announcements.
"While 2021 established a new, post-pandemic normal and many utility companies broke records in terms of renewable capacity installed and business performance, the Russian invasion of Ukraine in the beginning of 2022 jeopardizes sustainability targets for 2050. Europe's need to prioritize security of energy supply risks the EU bloc having to step backward on its climate change agenda. We expect utility companies to nonetheless continue on their journeys by prioritizing decarbonization, electrification, flexibility for resilience, and new business models," said Gaia Gallotti, associate research director, IDC Energy Insights.
Jan-23
Utilities Asset Operations Quarterly Update: October–December 2022
Utilities Asset Operations Quarterly Update: October–December 2022
Jan-23 DOC # US49142123 Insight
This IDC Market Perspective provides an overview of utilities' asset operations in 4Q22, covering M&As, agreements, reorganizations, and major business developments; new financial deals; major traditional infrastructure projects; major renewables infrastructure projects; major hybrid and battery energy storage projects; major green hydrogen projects; water new developments; smart meter and smart grid initiatives; microgrid initiatives and agreements; emobility developments; conservation and energy-efficiency initiatives; and IT ecosystem agreements, contract wins, and product announcements.
"While 2021 established a new normal and many utility companies broke records in renewable capacity installed and overall business performances, the Russia-Ukraine War that started at the beginning of 2022 continues to jeopardize sustainability targets for 2050. Europe's need to prioritize security of energy supply risks the EU block taking a step backward on its climate change agenda. We expect utility companies to nonetheless continue on their journeys, prioritizing decarbonization, electrification, flexibility for resilience, and new business models," said Gaia Gallotti, associate research director, IDC Energy Insights.
Jan-23
European IT Spending Forecast, 2022–2026: Key Digital Trends Across European Industries
European IT Spending Forecast, 2022–2026: Key Digital Trends Across European Industries
Jan-23 DOC # EUR147862122 Study
This IDC Market Forecast analyzes European IT spending between 2021 and 2026 as well as provides a market size, forecast, and key trends supporting technology investments by industry. This forecast is segmented by IDC's 20 standard vertical markets: banking, insurance, securities and investment services, discrete manufacturing, process manufacturing, retail, wholesale, professional services, personal and consumer services, healthcare provider, transportation, telecommunications, media, utilities, construction, resource industries, federal/central government, state/local government, education, and consumer.
"In 2022, Europe had to adapt to new challenges and unexpected change that required a new level of resilience. Just as European companies were healing from damage from the COVID-19 pandemic, they were called to face the effects of the Russia-Ukraine War, which reverberated across the European market, impacting both enterprises and consumers. Energy, oil, and gas price increases, high inflation, staff shortages, lack of skills, supply chain disruptions, and logistics challenges ensued this year," said Andrea Minonne, research manager, Data and Analytics at IDC UK. "With the cost of products and services going up, customers will become more price sensitive and raise their customer experience (CX) expectations, and all industries will have to meet those expectations. On the other hand, the increase of fixed and variable costs such as rent and lease, bills, salaries, loan repayments, and raw material supply will put pressure on revenues and profits and European businesses will be more strategic in their investment choices. Lastly, with staff shortages affecting many industries, businesses are forced to adjust and automate their operations to guarantee processes and operations will stay healthy and guarantee business continuity."
Jan-23
What Most Motivates or Incentivizes Energy Customers to be Loyal to Their Energy Suppliers?
What Most Motivates or Incentivizes Energy Customers to be Loyal to Their Energy Suppliers?
Jan-23 DOC # EUR150046022 Presentation
This IDC Survey Spotlight examines a portion of the IDC Energy Insights Utilities Consumer Survey carried out in June and July 2022. It surveyed 1,730 energy customers from around the world, covering the following countries: Australia, Argentina, Colombia, France, Germany, Japan, Mexico, the Philippines, Spain, Sweden, Turkey, the U.K., the U.A.E., and the U.S.
This report is part of a series of documents unveiling the energy consumer point of view over areas such as customer satisfaction, communication channels, expectations and satisfaction, reasons for interactions with energy suppliers, customer experience, the customer journey, and interest in new energy products and services. This particular report examines what most motivates or incentivizes energy customers to be loyal to their energy suppliers and what differences emerge across age groups.
Jan-23
IDC FutureScape Webcast: Worldwide Utilities 2023 Predictions
IDC FutureScape Webcast: Worldwide Utilities 2023 Predictions
Jan-23 DOC # US50034723 Event Proceeding
This IDC Web Conference highlights key predictions of IDC's Worldwide Utilities team that will impact C-level, IT, and line-of-business professionals in the global utility industry over the next five years. As the industry faces new and complex challenges around security of supply, cost pressures, and resource scarcity, digital resiliency will become a key trait of successful utility organizations and should move up the agenda of all business leaders. IDC's FutureScape predictions can help guide utility professionals and provide both IT and business implications related to the technology landscape and industry trends that lie ahead.
Jan-23
Energy Customer Interactions and Communication Channel Preferences: Part 2 of the 2022 Worldwide Energy Consumer Survey Discovery Series
Energy Customer Interactions and Communication Channel Preferences: Part 2 of the 2022 Worldwide Energy Consumer Survey Discovery Series
Jan-23 DOC # US49142522 Presentation
This IDC Survey examines data from the 2022 IDC Energy Insights Energy Consumer Survey, which was carried out between June and July, focusing on consumer satisfaction levels toward energy suppliers' products and services and their perception of energy retail markets. This comprises a detailed view across age groups, including a comparison over time using 2020 data.
The survey covered 1,730 energy customers around the world, covering the following countries: Australia, Argentina, Colombia, France, Germany, Japan, Mexico, the Philippines, Spain, Sweden, Turkey, the U.K., the UAE, and the U.S.
This presentation examines:
This presentation is one of a series of documents published in 2022 or to be published and 2023 covering the IDC Energy Insights Energy Consumer Survey, including:
Jan-23
European Energy Customer Interactions and Communication Channels Preference: Part 2 of the 2022 Worldwide Energy Consumer Survey Discovery Series
European Energy Customer Interactions and Communication Channels Preference: Part 2 of the 2022 Worldwide Energy Consumer Survey Discovery Series
Jan-23 DOC # EUR149140822 Presentation
This IDC Survey examines data from the 2022 IDC Energy Insights Energy Consumer Survey, which was carried out between June and July, focusing on consumer satisfaction levels toward energy suppliers' products and services and their perception of energy retail markets. This comprises a detailed view across age groups, including a comparison over time using 2020 and 2017 data.
The survey covered 1,730 energy customers around the world, covering the following countries: Australia, Argentina, Colombia, France, Germany, Japan, Mexico, the Philippines, Spain, Sweden, Turkey, the U.K., the UAE, and the U.S.
This presentation examines the results for 720 European energy consumers and covers areas such as:
This presentation is one of a series of documents published or to be published on the 2022 IDC Energy Insights Energy Consumer Survey, including:
Jan-23
Infosys EMEA Confluence 2022: Analyst Takeaways
Infosys EMEA Confluence 2022: Analyst Takeaways
Jan-23 DOC # EUR149983023 Insight
This IDC Market Note provides event highlights and analysts takeaways from Infosys' EMEA Confluence event, held in Rome on November 23, 2022. The company highlighted its successes, detailed its streamlining efforts, and provided insight into investments across the portfolio.
Jan-23
European Energy Customer Satisfaction and Perceptions: Part 1 of the 2022 Worldwide Energy Consumer Survey Discovery Series
European Energy Customer Satisfaction and Perceptions: Part 1 of the 2022 Worldwide Energy Consumer Survey Discovery Series
Jan-23 DOC # EUR148631922 Presentation
This IDC Survey examines data from the 2022 IDC Energy Insights Energy Consumer Survey, which was carried out between June and July, focusing on consumer satisfaction levels toward energy suppliers' products and services and their perception of energy retail markets. This comprises a detailed view across age groups, including a comparison over time using 2020 and 2017 data.
The survey covered 1,730 energy customers around the world, covering the following countries: Australia, Argentina, Colombia, France, Germany, Japan, Mexico, the Philippines, Spain, Sweden, Turkey, the U.K., the UAE, and the U.S.
This presentation examines the results for the 720 European energy consumers and covers areas such as:
This presentation is one of a series of documents published or to be published in the 2022 IDC Energy Insights Energy Consumer Survey, including:
Dec-22
IDC's Worldwide Digital Transformation Spending Guide Taxonomy, 2022: Release V2, 2022
IDC's Worldwide Digital Transformation Spending Guide Taxonomy, 2022: Release V2, 2022
Dec-22 DOC # US48481322 Study
This IDC study provides a detailed description of IDC's Worldwide Digital Transformation Spending Guide methodology and taxonomy. It should be used as a companion piece for IDC's Worldwide Digital Transformation Spending Guide. Technology suppliers may utilize IDC's use case approach and structure, as presented in this document, to help them refocus their products and services and build relevant business cases.
"IDC's Worldwide Digital Transformation Spending Guide presents a comprehensive view of the digital transformation ecosystem," said Craig Simpson, senior research manager of IDC's Customer Insights and Analysis Group. "It is an invaluable resource to help vendors define and standardize their vocabulary when approaching this expanding and dynamic market."
Dec-22
Inflation, Currency Fluctuations, and Real Demand: Assessing the Real ICT Market Pulse in EMEA in 2022 and 2023
Inflation, Currency Fluctuations, and Real Demand: Assessing the Real ICT Market Pulse in EMEA in 2022 and 2023
Dec-22 DOC # EUR149927422 Presentation
This IDC Market Presentation provides an in-depth look at the EMEA ICT market in 2022. IDC's European Macroeconomics team and other analysts assess the growth drivers in this market in terms of four factors: tech price increases (due to inflation), fluctuations between exchange rates (local currency versus the dollar), vendors' shift in product mix, and real demand push. Analysis is performed across the main tech domains: devices, infrastructure, software, IT services, and telecom services. The presentation also assesses the major factors that will affect growth in the EMEA ICT market in 2023 and identifies the priority areas that tech providers must address to thrive through the current storm of disruption.
Dec-22
2023 Energy Transition Technology Trends in the Power and Utilities Sector
2023 Energy Transition Technology Trends in the Power and Utilities Sector
Dec-22 DOC # US49930122 Insight
This IDC Perspective examines key technologies and trends that will help utilities navigate the energy transition in 2023.
"The power and utilities industry is one of the highest emitters of greenhouse gas emissions. That said, being under extreme pressure from evolving energy policy and environmental regulations, the power and utilities sector globally is doubling down on investments to move away from fossil fuels and move toward clean energy resources in efforts to reduce CO2 emissions and advance the energy transition", says John Villali, research director for IDC Energy Insights.
Dec-22
AWS re:Invent 2022 Showcases Commitment to Advancing Industrial Transformation Through Ecosystem Partnerships and Industry Solutions
AWS re:Invent 2022 Showcases Commitment to Advancing Industrial Transformation Through Ecosystem Partnerships and Industry Solutions
Dec-22 DOC # lcUS49956022 IDC Link
AWS' keystone event returned to full force in 2022 in Las Vegas with over 50,000 in-person attendees from around the globe descending on the strip to attend over 50 content tracks including 2,000 individual sessions and events. During the event, AWS announced over 75 product and feature releases. Across five main-stage keynotes, AWS-wide strategic priorities were revealed, and in each session, numerous notable industrial customer examples of these priorities in action were highlighted.
Dec-22
Managing the Storms of Disruption in EMEA: IDC's Midyear Tech Market Checkpoint and Recommendations
Managing the Storms of Disruption in EMEA: IDC's Midyear Tech Market Checkpoint and Recommendations
Dec-22 DOC # EUR149533422 Event Proceeding
This IDC Web Conference provides a 2022 midyear overview of the EMEA ICT market landscape.
According to recent IDC research, 71% of EMEA organizations' digital leads believe current market volatility and uncertainty will continue through much of 2022 and early 2023, affecting their business and digital plans for the months ahead. At the same time, 2021 was a record growth year for the EMEA ICT market landscape, and CEOs continue to identify technology investments underpinning digital use cases to drive transformation as critical to their organizations' success. However, there is a big question mark on how long this flourishing IT market boom will last amid external pressure from macro-forces.
In this midyear market update webcast, IDC senior analysts took stock of the current EMEA ICT market scenario and:
Dec-22
U.S. IT Spending Guide: State, December 2022
U.S. IT Spending Guide: State, December 2022
Dec-22 DOC # US49928322 Pivot Table
This IDC Pivot Table is the current release of IDC's United States IT Spending Guide: State, covering updated forecasts for IT spending segmented by 16 vertical markets, 14 technologies (across hardware, software, and services), and all 50 states in the United States, including the District of Columbia. The data aligns to IDC's Worldwide Black Book, October (V3 2022). To bring a more holistic view of the IT market to clients, starting in the last year, IDC is including total industry IT spending for the previously excluded industries of state and local government, federal/central government, and consumer. Note that these three industries are not segmented by state. For industry and technology definitions, see IDC's Worldwide ICT Spending Guide by Industry and Company Size Taxonomy, 2022: Release V1, 2022 (IDC #US47824922, April 2022).
Dec-22
The Macroeconomic Context and the IT Business Priorities of European Organizations: The Impact of External Forces, the Use of Technology, and National Recovery Funds
The Macroeconomic Context and the IT Business Priorities of European Organizations: The Impact of External Forces, the Use of Technology, and National Recovery Funds
Dec-22 DOC # EUR149849022 Presentation
This IDC Survey investigates the impact of external forces, explores how organizations use technology to stay on track, and assesses the use of NextGenerationEU (NGEU) and national recovery funds on organizations' business priorities and IT spending plans by industry.
IDC's 2022 European Industry Acceleration Survey is a landmark study that provides deep insight into European organizations' digitalization efforts, exploring opportunities and reactions to currently volatile economic and political conditions — disrupted supply chains, growing inflation rates, the consequences of the Russia-Ukraine War, regulations, and sustainability requirements.
The survey sample covers organizations from the U.K., Germany, France, Italy, Spain, the Netherlands, four Nordic countries (Sweden, Denmark, Norway, and Finland), Poland, the Czech Republic, and Romania. These 13 countries are responsible for more than 75% of the European economy (assessed in terms of the gross domestic product of 43 countries). It covers the following vertical markets: finance, manufacturing/life science, retail/wholesale, professional services, healthcare, transport, telecom/media, utilities/oil and gas, and government/education.
Dec-22
What Are the Top Reasons Utilities Are Investing in IT-OT Integration: IDC IT-OT Convergence Survey Findings, 2022
What Are the Top Reasons Utilities Are Investing in IT-OT Integration: IDC IT-OT Convergence Survey Findings, 2022
Dec-22 DOC # US49901922 Presentation
This IDC Survey Spotlight provides a snapshot of main reasons leading the utility industry to invest in IT-OT integration.
Dec-22
Trigger Events That Are Leading Utilities to Invest in Cloud: IDC CloudPath Survey Findings, 2022
Trigger Events That Are Leading Utilities to Invest in Cloud: IDC CloudPath Survey Findings, 2022
Dec-22 DOC # US49901722 Presentation
This IDC Survey Spotlight provides a snapshot of top "trigger events" leading the utility industry to invest in cloud technologies and services.
Dec-22
Utility Industry's Current Use of AI and Planned Use of AI Within the Next 12 Months: IDC AIPath Survey Findings, 2022
Utility Industry's Current Use of AI and Planned Use of AI Within the Next 12 Months: IDC AIPath Survey Findings, 2022
Dec-22 DOC # US49901822 Presentation
This IDC Survey Spotlight provides a snapshot of the current use of AI in the utility industry and where utilities plan to invest in AI in the next 12 months.
Nov-22
IDC's Worldwide Future of Work Spending Guide Taxonomy, 2022: Release V2, 2022
IDC's Worldwide Future of Work Spending Guide Taxonomy, 2022: Release V2, 2022
Nov-22 DOC # US49823422 Study
This IDC study provides a detailed description of IDC's Worldwide Future of Work Spending Guide methodology and taxonomy. It should be used as a companion piece for IDC's Worldwide Future of Work Spending Guide. Technology suppliers may utilize IDC's use case approach and structure, as presented in this document, to help them refocus their products and services and build relevant business cases.
"How employers engage employees and how people work continues to evolve, enabled by digital transformation technologies and accelerated by the changing boundaries of digital workspaces and reimagined workplaces," said Karen Massey, research director of IDC's Customer Insights and Analysis Group. "IDC's Worldwide Future of Work Spending Guide presents a comprehensive view of the future of work ecosystem, and it is an invaluable resource to help vendors define and standardize their vocabulary when evaluating their positioning in this highly relevant and dynamic market."
Nov-22
EMEA Utilities Industry Quarterly Update: July-September 2022
EMEA Utilities Industry Quarterly Update: July-September 2022
Nov-22 DOC # EUR148631822 Insight
This IDC Market Perspective provides an overview of the utilities industry in 3Q22, covering M&As, agreements, reorganizations, and major business developments; new financing deals; major traditional infrastructure projects; major renewables infrastructure projects; major green hydrogen projects; water developments; major hybrid and battery energy storage projects; smart metering, smart grid, and conservation and energy-efficiency initiatives; major emobility activities; IT ecosystem major acquisitions and agreements; major IT and OT contract wins; and IT product announcements.
"While 2021 established a new post-pandemic normal and many utility companies broke records in terms of renewable capacity installed and business performance, the Russian invasion of Ukraine at the beginning of 2022 is jeopardizing sustainability targets for 2050. Europe's need to prioritize security of energy supply risks the EU bloc having to take a step backward on its climate change agenda. Nonetheless, we expect utility companies to continue on their journeys prioritizing decarbonization, electrification, flexibility for resilience, and new business models," said Gaia Gallotti, associate research director, IDC Energy Insights.
Nov-22
Utilities Asset Operations Quarterly Update: July–September 2022
Utilities Asset Operations Quarterly Update: July–September 2022
Nov-22 DOC # US48634822 Insight
This IDC Market Perspective provides an overview of utilities' asset operations in 3Q22, covering M&As, agreements, reorganizations, and major business developments; new financial deals; major traditional infrastructure projects; major renewables infrastructure projects; major hybrid and battery energy storage projects; major green hydrogen projects; new water developments; smart meter and smart grid initiatives; microgrid initiatives and agreements; emobility developments; conservation and energy efficiency initiatives; and IT ecosystem agreements, IT contract wins, and IT product announcements.
"While 2021 established a new normal and many utility companies broke records in renewable capacity installed and overall business performances, the Russia-Ukraine War that began in February 2022 continues to jeopardize sustainability targets for 2050. Europe's need to prioritize security of energy supply risks the EU block taking a step backward on its climate change agenda. We expect utility companies to nonetheless continue on their journeys prioritizing decarbonization, electrification, flexibility for resilience, and new business models," said Gaia Gallotti, associate research director, IDC Energy Insights.
Nov-22
Utilities Smart Customer Operations Quarterly Update: July-September 2022
Utilities Smart Customer Operations Quarterly Update: July-September 2022
Nov-22 DOC # US48635022 Insight
This IDC Market Perspective analyzes worldwide smart customer operations in the energy sector. It outlines M&As, agreements, reorganizations, and major business developments; customer care and billing events; conservation and energy-efficiency initiatives; smart metering; emobility developments; and developments in smart homes, smart buildings, and smart cities and digital transformation in 3Q22.
"While 2021 established a new post-pandemic normal and many utility companies broke records in terms of renewable capacity installed and business performance, the Russian invasion of Ukraine at the beginning of 2022 is jeopardizing sustainability targets for 2050. Europe's need to prioritize security of energy supply risks the EU bloc having to step backward on its climate change agenda. We expect utility companies to nonetheless continue on their journeys prioritizing decarbonization, electrification, flexibility for resilience, and new business models," said Gaia Gallotti, associate research director, IDC Energy Insights.
Nov-22
Energy Transition: A Year of Reckoning — Will Europe Accelerate or Slow Down After 2022?
Energy Transition: A Year of Reckoning — Will Europe Accelerate or Slow Down After 2022?
Nov-22 DOC # EUR147228721 Presentation
This IDC Tech Buyer Presentation provides one of IDC's keynotes at the IDC European Utilities Executive Summit that was held digitally on October 13, 2022.
This presentation looks at whether the current energy crisis represents a show stopper or a wake-up call for energy utilities in terms of the speed of the energy transition in Europe. It leverages IDC and third-party data to highlight the magnitude of the energy transition challenge over the next eight years, and to gauge latent demand for energy efficiency, decarbonization, and electrification services offered by utilities' ecosystem.
Oct-22
IDC FutureScape: Worldwide Utilities 2023 Predictions
IDC FutureScape: Worldwide Utilities 2023 Predictions
Oct-22 DOC # US49749522 IDC DecisionScape
This IDC FutureScape provides the outlook of IDC Energy Insights' analyst team for the worldwide utility industry for 2023, as well as the planning horizon for the next five years.
"While utilities should learn from and adapt to ongoing crises, it is imperative that they rally past contingencies so as not to delay the journey to net zero. Globally, the industry must continue to lead the way toward efficiency, decarbonization, electrification, and circularity," said Jean-François Segalotto, research director, IDC Energy Insights. "In doing so, utilities will create value for shareholders, taxpayers, and other stakeholders of an increasingly integrated energy system."
Oct-22
Recession Industry Impact: Planning Essentials
Recession Industry Impact: Planning Essentials
Oct-22 DOC # US49766022 Presentation
This IDC Survey presents findings and analysis from IDC's 2022 Industry IT and Communications Survey. Current and future technology spending plans as well as key business initiatives driving technology spending were explored in an effort to provide technology suppliers with fact-based data to inform go-to-market strategies and planning. The analysis presented in this document combines results from a survey of over 5,000 U.S. respondents with IDC's Spending Guide research practices.
The topics covered in the survey are far broader than the contents of this document and include AI, BDA, edge, AR/VR, IoT, cloud, future of work, digital transformation, and use case adoption. More details are available upon request.
Oct-22
Energy Customer Satisfaction and Perceptions: Part 1 of the 2022 Worldwide Energy Consumer Survey Discovery Series
Energy Customer Satisfaction and Perceptions: Part 1 of the 2022 Worldwide Energy Consumer Survey Discovery Series
Oct-22 DOC # US44330019 Presentation
This IDC Survey examines data from the 2022 IDC Energy Insights Energy Consumer Survey, which was carried out between June and July, focusing on consumer satisfaction levels toward energy suppliers' products and services and their perception of energy retail markets. This comprises a detailed view across age groups and market structure, including a comparison over time using 2020 and 2017 data.
The survey covered 1,730 energy customers around the world, covering the following countries: Australia, Argentina, Colombia, France, Germany, Japan, Mexico, the Philippines, Spain, Sweden, Turkey, the U.K., the UAE, and the U.S.
This presentation covers areas such as:
This presentation is one of a series of documents published or to be published in the 2022 IDC Energy Insights Energy Consumer Survey, including:
Oct-22
IDC MarketScape: EMEA Industrial Internet of Things Service Providers for Oil and Gas Companies 2022 Vendor Assessment
IDC MarketScape: EMEA Industrial Internet of Things Service Providers for Oil and Gas Companies 2022 Vendor Assessment
Oct-22 DOC # EUR147586921 IDC DecisionScape
This IDC MarketScape assesses the capabilities and strategies of service vendors in enabling and supporting O&G' Industrial Internet of Things (IIoT) programs and strategies. With its EMEA perspective, it aims to support O&G organizations in choosing partners in their IIoT journeys. It provides context for companies evaluating vendors in this area, examines vendors' success in the marketplace, and looks at how vendor offerings are evolving. This IDC MarketScape evaluates 14 vendors based on a comprehensive and rigorous framework and highlights the most influential factors for success in this market, both in the short and long term.
Oct-22
IDC MarketScape: Worldwide Industrial Internet-of-Things Service Providers for Utilities 2022 Vendor Assessment
IDC MarketScape: Worldwide Industrial Internet-of-Things Service Providers for Utilities 2022 Vendor Assessment
Oct-22 DOC # US47587121 IDC DecisionScape
This IDC MarketScape evaluates service providers by performing a qualitative and quantitative assessment of their capabilities and strategies regarding industrial IoT (IIoT) offerings for utilities across all value chain segments. With its worldwide perspective, it aims to support utilities in choosing their partners in their journeys. It provides context for utilities evaluating vendors in this area, examines vendors' comparative success in the marketplace, and looks at how vendor offerings will evolve. This IDC MarketScape covers 16 vendors, and the evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria and highlights the most influential factors for success in this market, both in the short and long term.
"Industrial IoT has long been a major area of innovation and investment for utilities as it offers numerous possibilities for utilities to improve operational performance, safeguard the workforce, and better serve customers. IIoT is a means to an end that — alongside other technologies — will play a critical role in supporting utilities' transformation to connected, self-healing, flexible, and resilient operations," said Gaia Gallotti, associate research director, IDC Energy Insights. "IDC Energy Insights evaluated over 20 utilities-specific use cases in IIoT. As adoption continues around the world, related benefits and ROI will become clearer and more pronounced, with business and IT service providers playing an essential role."
Oct-22
EMEA Digital Regulations and Policies Radar
EMEA Digital Regulations and Policies Radar
Oct-22 DOC # EUR149640022 Insight
This IDC Market Perspective discusses the most relevant digital regulations and policies affecting the EMEA region. It discusses industry exposure for each regulation or policy and assesses the impact on tech providers and related market opportunity. Finally, it offers advice to tech providers on how to best navigate the volatility and uncertainty scenario by engaging with the regulatory landscape.
"Whether new regulations provoke minor changes in compliance or introduce entirely new market dynamics, it is key for tech providers to understand the landscape in which an organization is immersed and develop the capabilities to respond," said Anielle Guedes, Regulations and Policies Research lead in EMEA. "The digitalization of industries introduces new technology-related risks and raises the necessity for organizations to implement continuous monitoring of their technological risk profiles and then ensure they are effective," said Neli Vacheva, research manager, EMEA Data and Analytics.
Sep-22
IDC's Worldwide Digital Transformation Use Case Taxonomy, 2022: Facility Management
IDC's Worldwide Digital Transformation Use Case Taxonomy, 2022: Facility Management
Sep-22 DOC # US47984921 Study
This IDC study presents IDC's fourth iteration of the digital transformation use case taxonomy for facility management. It includes descriptions of the strategic priority, programs, and use cases for this horizontal function.
"There will be, at least in the foreseeable future, a continued need for technicians to go onsite to maintain and repair critical building assets, ensure occupant comfort and safety, and assess and preserve the intrinsic value of facilities. However, how this work is accomplished is evolving, and facility technicians today can be equipped with a vast array of remote monitoring and diagnostic tools, which enable them to quickly spot pending failure issues and determine the right time to provide proactive maintenance," says Bob Stallard, research manager, Enterprise Asset Management and Smart Facilities at IDC. "Facility maintenance organizations are challenged to effectively use the enormous amounts of data they collect to maintain facilities at a lower cost, reimagine past maintenance tactics, and adjust to a new environment of fluctuating occupancy, climate impacts, sustainability requirements, and evolving building use scenarios."
Sep-22
Utilities and Oil and Gas Sectors’ Initiatives and Strategies to Thrive in the Energy Transition
Utilities and Oil and Gas Sectors’ Initiatives and Strategies to Thrive in the Energy Transition
Sep-22 DOC # US49668222 Insight
This IDC Perspective aims to compare and contrast the oil and gas (O&G) industry versus the utilities industry in relation to energy transition.
"Both the O&G and utilities industries are and will continue to be front and center in terms of leading the charge on the energy transition. Because these two industries and the energy sector, as a whole, are responsible for much of the world’s carbon dioxide emissions, it is expected that the O&G and utilities sectors will be under pressure to find effective and innovate ways to curb carbon dioxide emissions and pave the path toward a future of cleaner energy," says Andrew Meyers, research director of Oil and Gas, IDC Energy Insights.
Sep-22
Argentina Tech Buyer Budget Benchmark 2022
Argentina Tech Buyer Budget Benchmark 2022
Sep-22 DOC # LA49686022 Study
The Argentina Tech Buyer Budget Benchmark main's objective is to asset the overall technology market opportunities for the biggest companies in Argentina. This information could be used as a guide to learn about what is the focus inversion in terms of technology and innovation that these companies have been doing along the last five years, and an opportunity to detect the areas where there is a chance to enter as a provider for these companies.
Sep-22
Brazil Tech Buyer Budget Benchmark 2022
Brazil Tech Buyer Budget Benchmark 2022
Sep-22 DOC # LA49686122 Study
The Brazil Tech Buyer Budget Benchmark main's objective is to asset the overall technology market opportunities for the biggest companies in Brazil. This information could be used as a guide to learn about what is the focus inversion in terms of technology and innovation that these companies have been doing along the last five years, and an opportunity to detect the areas where there is a chance to enter as a provider for these companies.
Sep-22
Chile Tech Buyer Budget Benchmark 2022
Chile Tech Buyer Budget Benchmark 2022
Sep-22 DOC # LA49686222 Study
The Chile Tech Buyer Budget Benchmark main's objective is to asset the overall technology market opportunities for the biggest companies in Chile. This information could be used as a guide to learn about what is the focus inversion in terms of technology and innovation that these companies have been doing along the last five years, and an opportunity to detect the areas where there is a chance to enter as a provider for these companies.
Sep-22
Cloud Usage in the Utilities Sector: Perspectives from the Future of Operations
Cloud Usage in the Utilities Sector: Perspectives from the Future of Operations
Sep-22 DOC # US49659822 Insight
IDC's Future of Operations Worldwide Survey, 2021 highlights that the utilities sector is committed to leveraging the cloud for operational data management. "Although the extent of cloud usage in utilities varies from utility to utility as well as across geographic regions and subsectors. That, said, the utility sector as a whole is expected to continue to increase its utilization of the cloud as it relates to operations", says John Villali, research director, IDC Energy Insights.
Sep-22
How Are Utilities' Operational Technology-Related Investment Priorities Changing?
How Are Utilities' Operational Technology-Related Investment Priorities Changing?
Sep-22 DOC # US49142323 Presentation
This IDC Survey Spotlight examines a portion of IDC's Worldwide IT and Operational Technology (OT) Convergence Survey carried out in July 2022. The research surveyed 284 energy and water utilities in Europe and North America, covering the following countries: Canada, France, Germany, the Netherlands and Nordic countries, the U.K., and the U.S.
This report is the second of a series of documents unveiling how utilities across both sides of the Atlantic are progressively converging aspects of their organizations, processes, and technology across IT and operations. This includes IT-OT convergence strategies, drivers, challenges, use cases, business value, and partner ecosystems.
This document expands on the analysis contained in How Are Utilities Coping with the Operational Data Deluge? (IDC #US49143423, September 2022). It covers utilities' priorities about OT-related initiatives and shows that investment focus is shifting to reflect pressing operational data needs and growing cloud maturity.
Sep-22
Latin America Tech Buyer Budget Benchmark 2022
Latin America Tech Buyer Budget Benchmark 2022
Sep-22 DOC # LA49686422 Study
The Latin America Tech Buyer Budget Benchmark main's objective is to asset the overall technology market opportunities for the biggest companies in Latin America. This information could be used as a guide to learn about what is the focus inversion in terms of technology and innovation that these companies have been doing along the last five years, and an opportunity to detect the areas where there is a chance to enter as a provider for these companies.
Sep-22
Mexico Tech Buyer Budget Benchmark 2022
Mexico Tech Buyer Budget Benchmark 2022
Sep-22 DOC # LA49686522 Study
The Mexico Tech Buyer Budget Benchmark main's objective is to asset the overall technology market opportunities for the biggest companies in Mexico. This information could be used as a guide to learn about what is the focus inversion in terms of technology and innovation that these companies have been doing along the last five years, and an opportunity to detect the areas where there is a chance to enter as a provider for these companies.
Sep-22
Peru Tech Buyer Budget Benchmark 2022
Peru Tech Buyer Budget Benchmark 2022
Sep-22 DOC # LA49686622 Study
The Peru Tech Buyer Budget Benchmark main's objective is to asset the overall technology market opportunities for the biggest companies in Peru. This information could be used as a guide to learn about what is the focus inversion in terms of technology and innovation that these companies have been doing along the last five years, and an opportunity to detect the areas where there is a chance to enter as a provider for these companies.
Sep-22
How Are European Utilities Coping With the Operational Data Deluge?
How Are European Utilities Coping With the Operational Data Deluge?
Sep-22 DOC # EUR148632222 Presentation
This IDC Survey Spotlight examines a portion of the IDC Worldwide IT and Operational Technology (OT) Convergence Survey carried out in July 2022. The research surveyed 153 energy and water utilities in Europe, covering France, Germany, the Netherlands, Nordic countries, and the U.K.
This report is the first of a series of documents unveiling how European utilities are progressively converging aspects of their organizations, processes, and technology across IT and operations. Among others, this includes IT and OT convergence strategies, drivers, challenges, use cases, business value, and partner ecosystems.
This IDC Survey Spotlight covers utility expectations regarding the prospective growth of their daily operational data throughput and where they expect this new data to be stored and processed. It also compares the 2022 results with the earlier edition of this survey in 2020.
Sep-22
How Are Utilities Coping with the Operational Data Deluge?
How Are Utilities Coping with the Operational Data Deluge?
Sep-22 DOC # US49143423 Presentation
This IDC Survey Spotlight examines a portion of IDC's Worldwide IT and Operational Technology (OT) Convergence Survey carried out in July 2022. The research surveyed 284 energy and water utilities in Europe and North America, covering the following countries: Canada, France, Germany, the Netherlands and Nordic countries, the U.K., and the U.S.
This report is the first of a series of documents unveiling how utilities across both sides of the Atlantic are progressively converging aspects of their organizations, processes, and technology across IT and operations. This includes IT-OT convergence strategies, drivers, challenges, use cases, business value, and partner ecosystems.
This document discusses what utilities expect regarding the prospective growth of their daily operational data throughput and where they expect this new data to be stored and processed. It also compares the 2022 results with those from the 2020 edition of this survey.