Analysts
IDC Government Insights analysts use both their direct experience inside government organizations, and expertise as longtime advisors to government, to focus specifically on helping government organizations develop and employ strategies that leverage IT investments to maximize their performance.
-
Louisa Barker
Research Manager, IDC Government Insights, Europe -
Roberta Bigliani
Group Vice President, Head of IDC Insights and IDC Future of Work Executive Lead - Europe, IDC -
Alison Brooks, Ph.D.
Research Vice President – Worldwide Public Safety -
Massimiliano Claps
Research Director -
Ruthbea Yesner
Vice President, Government Insights, Education and Smart Cities -
Joe Dignan
European Head, IDC Government Insights -
Jebin George
Senior Research Manager, Software, Cloud, and Industry Transformation, IDC MEA -
Billy Jia
Associate Market Analyst -
Janice Jin
Research Manager -
Matthew Leger
Research Manager, IDC Worldwide Education Digital Transformation Strategies -
Rimal Likhari
Research Manager, IDC Government Insights, Europe -
Dr. Chris Marshall
Vice President, Data, Analytics, AI, Sustainability, and Industry Research -
Sandeep Mukunda
Research Manager, Digital Automotive and Transportation Strategi -
Adelaide O'Brien
Research Vice President, Government Digital Transformation Strategies -
Robert Parker
Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research -
Jifeng SUN
Associate Research Director -
Aaron Walker
Research Manager, Government Trust and Resiliency Strategy -
Leon Xiao
Senior Research Manager, Vertical Industry Research and Consulting, IDC China
-
Monika Kumar
Group Vice President & General Manager, IDC Data & Analytics -
Eileen Smith
Program Vice President, Customer Insights & Analysis
Siloed investments in citizen relationship management (CRM) applications, electronic signature, and omni-channel self-service portals are no longer enough. Forward-looking governments are delivering on the promise of making the bureaucracy invisible for citizens and businesses by investing in data integration that can yield intelligent understanding of individuals' and businesses' needs, simplifying and joining up services across programs, partnering with the private sector, and ensuring inclusive digital services.
Doc# EUR150941423 Massimiliano Claps - Research Director