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IDC Market Glance: Higher Education, 2Q23

May-23 DOC # US50689323 Presentation

Authors:

• Matthew Leger

This IDC Market Glance provides an overview of the vendor landscape servicing the global higher education market and outlines several leading market trends and challenges that are top of mind for industry leaders.

"The global higher education industry remains in a state of flux," said Matthew Leger, research manager for IDC's Worldwide Education Digital Strategies research practice. "As institutions globally set technology investment priorities in 2023 and beyond, they are focused on transforming the faculty and student experience, enabling digital resiliency and operational efficiency, advancing research and discovery, and boosting cybersecurity while focusing deeply on preparing today's learners for the future of work."

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When Higher Education Leaders Invest in AI, How Important Are Ethics and Responsible Use?

May-23 DOC # US50723423 Presentation

Authors:

• Matthew Leger

This IDC Survey Spotlight discusses the most important AI implementation challenge facing higher education leaders: addressing ethics and privacy concerns. This document offers advice for AI vendors as well as higher education leaders to help navigate ethics and privacy concerns in the industry.

"AI is everywhere in higher education," said Matthew Leger, research manager for IDC's Worldwide Education Digital Strategies research program. "While every industry is feeling the impact from this emerging technology, education is at the forefront and is feeling the most immediate impact. With the rapid proliferation of AI, ethical and responsible use is top of mind for education leaders and vendors alike."

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Moving to a Cloud-Based Student Information System: A Readiness Checklist for Higher Education

Mar-23 DOC # US50432323 Insight

Authors:

• Matthew Leger

This IDC Perspective discusses how institutions of higher education have developed a greater appetite to move away from their legacy, on-premises student information system (SIS) to a more modern, cloud-based solution. In response to this demand, SIS vendors have made strides to transform their solution offerings. However, there are some notable challenges that are preventing the lion's share of institutions from moving to a cloud-based SIS, and many institutions are taking a risk-averse, wait-and-see approach. To help institutions overcome risk aversion and accelerate their cloud-based SIS transitions, IDC provides a "readiness checklist for higher education." The guide provides advice for education leaders looking to determine whether cloud-based SIS migration is the right approach to achieve their goals, whether the institution has the capacity to manage a cloud-based SIS transition, and how to choose the best-fit vendor to work with.

"Moving from a legacy, on-premises SIS to a modern, cloud-based solution is one of the very, if not the most, challenging IT projects that institutions will ever undertake," said Matthew Leger, research manager for IDC's Worldwide Education Digital Strategies practice. "Before they touch their legacy system, higher education IT leaders must determine three important things: Is this the right strategy for my institution, do we have the capacity to undertake a cloud-based SIS transition, and how do I determine the best-fit vendor to work with?"

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Industry AI Path 2022: Industries Banner Book — Manufacturing, Government, Higher Education, Hospitality and Food Service, Media and Entertainment, Telecommunication, and Professional Services

Nov-22 DOC # US49839122 Pivot Table

Authors:

• Ritu Jyoti
• Eric Newmark
• Nadia Ballard
• Mickey North Rizza

This IDC Pivot Table banner book provides the industry-specific data for IDC's Industry AI Path 2022 program, which offers global insight into the use, impact, and value created by AI/ML within 28 industries, 7 enterprise application markets, and over 200 industry use cases.

Industries include healthcare (payers — United States only, providers — United States only, life sciences), manufacturing (aerospace and defense, automotive, industrial products and equipment, high tech, CPG, chemicals, paper mills, metals and materials), financial services (banking, insurance, capital markets), retail, wholesale distribution, energy (oil and gas, power utilities, water utilities, gas utilities), government (federal — United States only, state and local — United States only, higher education), hospitality and food service (including commercial travel), media and entertainment, telecommunication, and professional services.

Enterprise applications include ERP, finance, SCM, HCM, procurement, EAM, and digital commerce.

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Worldwide AIPath Higher Education Survey Analysis, 2022

Nov-22 DOC # US48642722 Presentation

Authors:

• Matthew Leger

This IDC Market Presentation analysis highlights key findings from higher education responses in IDC's 2022 Worldwide Industry AIPath Survey. The Market Presentation takes a deep dive look at AI adoption trends in higher education and is broken up into six sections:

• What is the state of AI in higher education?
• What are the primary AI use cases for higher education?
• How are higher education institutions approaching AI adoption?
• What are the benefits and challenges of AI implementation in higher education?
• What are higher education's AI purchase preferences and vendor considerations?
• Advice for AI service providers

"AI is everywhere in higher education," said Matthew Leger, research manager for IDC's Worldwide Education Digital Strategies Program. "In response to the ongoing challenges supporting students inside and outside of the classroom, as well as administrative staff in the back office, AI has emerged as a leading solution to address key pain points for IT and education leaders."