This IDC study is a vendor assessment of the 2024 worldwide higher education cloud professional services market. The vendors included in this study are Accenture, Atos, Deloitte, Infosys, Kyndryl, NTT DATA, Presidio, TCS, Unisys, and Wipro. This study is the first known worldwide higher education industry-specific vendor evaluation covering cloud professional services. This research was conducted to provide guidance for higher education IT leaders seeking to partner with a provider that has industry-specific expertise, experience, and capabilities and has demonstrated a deep commitment to serving the needs of the industry.
This research is an independent quantitative and qualitative assessment of the characteristics that explain a vendor's success in the marketplace and includes input/feedback from vendors and their customers, as well as publicly available information.
"The higher education industry overall has historically been underserved by the cloud professional services providers," said Matthew Leger, research manager for IDC's Worldwide Education Digital Strategies program. "However, that has changed in recent years as institutions around the globe have sought to accelerate their cloud transformations. In response, many vendors have identified higher education as a strategic growth market and are moving quickly to develop industry-specific expertise and capabilities to better serve the needs of institutions across the globe."