Mar-23
Early 2023 Services Budget Outlook: Aligning Canadian IT Services Spending with Business Conditions
Early 2023 Services Budget Outlook: Aligning Canadian IT Services Spending with Business Conditions
Mar-23 DOC # CA50464423 Presentation
This IDC Survey examines the 2023 IT services budget outlook. IDC's Global Technology Thought Leadership group conducts a monthly survey (IDC's Future Enterprise Resiliency and Spending Survey) to understand how IT and business leaders in enterprises around the world are assessing risks and addressing cost management for their growing portfolio of technology resources. In January 2023, we reached out to IT decision makers as they were making 2023 technology budget decisions in the face of continued concerns about inflation, recession, and skills shortage. We wanted to get early measurement of how investment plans in key technologies and IT service categories were evolving. In total, 1,032 IT executives from North America, Europe, and Asia/Pacific were surveyed, including 100 from Canada.
Mar-23
Early 2023 Services Budget Outlook: Aligning Worldwide IT Services Spending with Business Conditions
Early 2023 Services Budget Outlook: Aligning Worldwide IT Services Spending with Business Conditions
Mar-23 DOC # US50464523 Presentation
This IDC Survey examines the 2023 IT services budget outlook. IDC's Global Technology Thought Leadership group conducts a monthly survey (IDC's Future Enterprise Resiliency and Spending Survey) to understand how IT and business leaders in enterprises around the world are assessing risks and addressing cost management for their growing portfolio of technology resources. In January 2023, we reached out to IT decision makers as they were making 2023 technology budget decisions in the face of continued concerns about inflation, recession, and skills shortage. We wanted to get early measurement of how investment plans in key technologies and IT service categories were evolving. In total, 1,032 IT executives from North America, Europe, and Asia/Pacific were surveyed.
Feb-23
IDC PeerScape: Datacenter Hosting and Colocation Practices to Raise Satisfaction and Value in Canada
IDC PeerScape: Datacenter Hosting and Colocation Practices to Raise Satisfaction and Value in Canada
Feb-23 DOC # CA49332023 IDC DecisionScape
This IDC PeerScape offers advice for IT executives, sourcing executives, and other business executives to employ when procuring remote datacenter hosting services and, specifically, colocation and interconnection services.
"Canadian organizations have been sourcing datacenter operations and management services from providers for many years. The market has evolved from full-scope datacenter outsourcing to managed services using colocation and managed hosting and, increasingly, cloud-hosted services. IDC advises organizations consider implementing the practices listed in this study to increase the value and satisfaction they receive from these services," says Jason Bremner, research vice president of Industry and Business Solutions, IDC Canada.
Feb-23
Kyndryl FY 3Q23: Revenue and Margin Growth from Alliances, Advanced Delivery and Account Initiatives
Kyndryl FY 3Q23: Revenue and Margin Growth from Alliances, Advanced Delivery and Account Initiatives
Feb-23 DOC # lcUS50379623 IDC Link
On February 8, 2023, Kyndryl held a quarterly earnings call and disclosed its FY 3Q23 results. Kyndryl reported revenue of $4.3 billion, representing a year-over-year (y/y) decline of 6% as reported and a y/y increase of 3% in constant currency. After factoring in post IBM separation adjustments, pro forma revenue growth was 2% in constant currency. Through the first nine months of FY23, Kyndryl reported revenue of $12.8 billion, a decline of 8% but flat 0% growth in constant currency (1% growth in constant currency pro forma revenue). This document analyzes and reports on growth in constant currency pro forma unless otherwise noted. The earnings call was led by Martin Schroeter, Kyndryl's chairman and chief executive officer, and David Wyshner, Kyndryl's chief financial officer.
In summarizing the financial results of the quarter, Wyshner stated, "In short, if it weren't for currency movements this quarter, we'd be reporting year-over-year revenue growth and positive pretax margins." Here are several key quarterly financial details that IDC noted:
For FY23, Kyndryl raised its revenue growth by 0.5 percentage points and is projecting FY23 revenue of $16.8 billion to $17.0 billion in constant currency, up $500 million from the previous guidance. And Kyndryl reaffirmed its margin outlook with adjusted EBITDA margin in the range of 12.5% to 13.5% and adjusted pretax margin in the range of -0.5% to 0.5%.
Progress on Kyndryl's"Three As" Initiatives
Both Schroeter and Wyshner commented on Kyndryl's progress on executing the company's "three As" initiatives of alliances, advanced delivery, and accounts. As noted in Monitoring Kyndryl's Performance in 2023 (IDC #US50191523, February 2023), we are watching Kyndryl's progress on the "three As" because of their importance on the company's revenue growth and improved profitability objectives it wants to reach by 2025. Here are some of the key highlights we noted on the "three As" initiatives:
Feb-23
Managed Network Services Clusters in Canada, 2023
Managed Network Services Clusters in Canada, 2023
Feb-23 DOC # CA50240223 Presentation
This IDC Survey presents the results of a cluster analysis of Canadian companies' use of managed network services. The objective of this document is to identify clusters of companies, with respect to their use of managed network services, to allow service providers to specific go-to-market campaigns to address the unique needs of each cluster. Five clusters were identified, and common characteristics and attitudes of the clusters are highlighted in the document. The document is based on IDC Canada's IT Advisory Panel n7, 2021 (fielded in December 2021), in which 301 medium-sized and large Canadian companies were interviewed. This IDC Survey compares the results from a similar analysis in Managed Network Services Clusters in Canada, IDC #CA45677820, February 2020.
Feb-23
ICT and Canadian Healthcare, 2023
ICT and Canadian Healthcare, 2023
Feb-23 DOC # CA50203423 Presentation
This IDC Tech Buyer Presentation provides a detailed review of the Canadian healthcare market. Background and insights are provided on the market size, structure (e.g., provincial, private, senior care), and trends.
Feb-23
Monitoring Kyndryl's Performance in 2023
Monitoring Kyndryl's Performance in 2023
Feb-23 DOC # US50191523 Insight
This IDC Market Note monitors Kyndryl's performance. In 2023, IDC is initiating ongoing coverage of Kyndryl with respect to financial performance as the company has an outsized presence in the markets it competes and partners in. Kyndryl identified several strategic objectives to address its position in the market coming out of its November 2021 spin-off. IDC will provide specific commentary periodically throughout 2023 on how we see its progress against these considerations.
Jan-23
IDC FutureScape: Worldwide National Government 2023 Predictions — Asia/Pacific (Excluding Japan) Implications
IDC FutureScape: Worldwide National Government 2023 Predictions — Asia/Pacific (Excluding Japan) Implications
Jan-23 DOC # AP48644822 Presentation
The top 10 predictions for the IDC FutureScape: Worldwide National Government 2023 Predictions — Asia/Pacific (Excluding Japan) Implications illustrate how the next four years will be revolutionary for operations as governments adapt to the changing needs of citizens and find more efficient ways to serve them. A successful delivery of innovative government services requires an in-depth understanding of citizen needs and the ability to anticipate those needs. Technology is vital in government to facilitate better coordination and cooperation between various government agencies.
To ensure inclusivity and to reap the benefits of digitalization, countries with large populations that have low coverage of internet access should prioritize early investments in digital infrastructure, such as broadband technology. It is important that governments on all levels allocate financial resources to the promotion of digital inclusion to provide citizens with the opportunity to profit from the advantages of the internet and the services available online.
"With the use of advance digital technologies, governments would have the opportunities to explore new models and approaches in providing new or improved services, manage resources effectively, deliver relevant services that are required by the citizens, improve accountability, and as a result gain citizens' trust," says Jezamin Abdul Razak, head of Government Insight, IDC ASEAN.
Jan-23
Canadian ICT Forecast, 2022–2026
Canadian ICT Forecast, 2022–2026
Jan-23 DOC # CA48464022 Study
This IDC study outlines IDC Canada's forecast for the Canadian information and communication technology (ICT) market for the 2022–2026 period. It updates our previous forecast published in Canadian ICT Forecast, 2021–2025 (IDC #CA47050121, November 2021).
"The Canadian ICT market grew 3.5% in 2021, despite the COVID-19 pandemic. The growth was more than predicted in our previous forecast, led by strong spending on software services by Canadian companies that quickly responded to the challenges that the pandemic brought. The Canadian ICT market is expected to grow through 2026. By 2026, at the end of our current forecast period, ICT spending will reach C$142.6 billion. Inflation, IT supply chain issues, skills shortage, and a probable recession will alter cost assumptions but IT leaders around the world are still more optimistic about increasing ICT budgets rather than delaying technology investments," says Anu Mehta, senior research analyst, IT Markets at IDC Canada.
Jan-23
Market Analysis Perspective: Canadian Hosting Services and Colocation, 2023
Market Analysis Perspective: Canadian Hosting Services and Colocation, 2023
Jan-23 DOC # CA49969022 Presentation
This IDC Market Analysis Perspective (MAP) provides detailed information on Canadian customer adoption and spending on hosting infrastructure services. It provides insights into trends affecting the adoption of these services, the competitive landscape servicing customers, and customer needs. This MAP provides guidance for providers of hosting infrastructure services to address customer needs and compete against other vendors.
Jan-23
IDC Canada Predictions 2023: Slicing Through the Storms of Disruption
IDC Canada Predictions 2023: Slicing Through the Storms of Disruption
Jan-23 DOC # CA47669122 Presentation
This IDC Market Presentation explores IDC Canada's predictions for the Canada market in 2023 and was originally presented as a Web Conference on December 14, 2022. The winds of change affecting the ICT market in 2021 and 2022 have increased into storms of industry, health, social, and economic disruption as we enter the digital business era. Navigating what's ahead will be critical for organizations that want to advance their digital strategies. IDC Canada research leaders unveiled 10 key trends during IDC Canada's annual technology industry predictions webcast, examining the leading priorities of the future enterprise for 2023 and beyond. Speaker notes are included for each slide.
Dec-22
Google Government Summit 2022
Google Government Summit 2022
Dec-22 DOC # US49916522 Insight
This IDC Market Note examines the first Google Government Summit hosted by Google Public Sector on November 15, 2022, in Washington, D.C. The recently launched government-specific subsidiary of Google Cloud aimed to showcase its existing relationships with government agencies of all sizes, demonstrate a commitment to the public sector, and share success stories and use cases of its technology being utilized by government. The event featured keynote speeches, hands-on seminars, and sessions led by both Google and government executives, touching on topics such as cloud, cybersecurity, data management/decisioning, climate resilience, and AI.
Dec-22
Microsoft Cloud for Sovereignty Aims to Make Digital Sovereignty Easy
Microsoft Cloud for Sovereignty Aims to Make Digital Sovereignty Easy
Dec-22 DOC # EUR149607422 Insight
This IDC Market Note analyzes Microsoft's announcement of Microsoft Cloud for Sovereignty. Microsoft Cloud for Sovereignty is a new solution that aims to enable public sector customers to build and digitally transform workloads in the Microsoft Cloud while meeting their compliance, security, and policy requirements.
"Microsoft Cloud for Sovereignty is a compelling response to announcements made in the past year by many global cloud providers that are trying to align with the digital sovereignty requirements of many enterprises, particularly public sector organizations and especially in Europe," said Massimiliano Claps, research director, IDC Government Insights.
Dec-22
PwC Analyst Day 2022
PwC Analyst Day 2022
Dec-22 DOC # US49883622 Insight
This IDC Market Perspective describes the key takeaways from the recently held PwC 2022 Analyst Day event. PwC held its 2022 Analyst Day in New York City, November 8, 2022, and presented a wide range of updates across key areas of its business, as well as numerous clients discussed their work with the firm. This document describes the top impressions of several services analysts who participated in the event, rather than being a comprehensive account of everything PwC is doing, in the hope that readers will want to engage with the analysts to dig deeper.
"Trust is at the foundation of everything PwC does, not just its cybersecurity and risk business," said Gard Little, research vice president, Global Services Markets and Trends at IDC, "and reading the impressions of the analysts who participated in the event and contributed to this document underscores that point."
Nov-22
IDC FutureScape: Worldwide Healthcare Industry 2023 Predictions — Canada Implications
IDC FutureScape: Worldwide Healthcare Industry 2023 Predictions — Canada Implications
Nov-22 DOC # CA49856022 Presentation
This IDC Tech Buyer Presentation discusses the Canadian regionalization of IDC FutureScape: Worldwide Healthcare Industry 2023 Predictions (IDC #US48587222, October 2022). It provides a detailed perspective on the forces shaping business and the Canadian healthcare market over the next several years. Each prediction is presented based on the timeline projection, complexity assessment, and organizational impact on the "mainstream" market.
Technological advances are moving faster than the Canadian healthcare system's ability to use them. Canadian healthcare organizations are struggling with issues centered on the workforce, capacity, and wait times. There is also an overarching need for health equity. Over the past decade, and particularly since COVID-19, the system has begun to show signs of breaking down," says Mark Schrutt, strategic advisor, Public Sector and Innovation research, IDC Canada.
The technologies highlighted in this presentation can be part of the solution:
Nov-22
IDC MarketScape: Canadian Datacenter Colocation and Interconnection Services 2022 Vendor Assessment
IDC MarketScape: Canadian Datacenter Colocation and Interconnection Services 2022 Vendor Assessment
Nov-22 DOC # CA49811122 IDC DecisionScape
This IDC study represents a vendor assessment of the Canadian datacenter colocation and interconnection services market through the IDC MarketScape model. It covers a variety of vendors including global and Canada-based firms. The research is a quantitative and qualitative assessment of many characteristics that buyers consider when selecting a datacenter colocation provider. This evaluation is based on a comprehensive set of parameters important to meeting the customer's current and future needs for digital infrastructure involving datacenter colocation. This IDC MarketScape covers 11 vendors participating in the Canadian datacenter colocation and interconnection services market.
"Many Canadian organizations continue to expand their use and spending on colocation and interconnection services as datacenters have evolved to become critical elements of digital infrastructure," according to Jason Bremner, research vice president, Industry and Business Solutions at IDC. "The cost to maintain and expand a high-quality datacenter to meet the needs of today's digital business operations continues to grow. As such, we see organizations weighing buy versus build decisions more. Factors shaping those decisions are changing and buyers should carefully consider which provider best fits their needs."
Nov-22
What to Expect in Canadian Government, 2023
What to Expect in Canadian Government, 2023
Nov-22 DOC # CA49803322 Insight
This IDC Perspective highlights what we believe will shape the IT marketplace in Canadian government in 2023. What to Expect is an annual review of the market, key trends, and recommendations for buyers and technology providers. This IDC document also captures some of the more significant studies published in the past year, including Canadian Federal Government: 2022 Analysis of Department and Ministry Expenditures (IDC #CA47675722, May 2022) and IDC FutureScape: Worldwide Government 2022 Predictions — Canada Implications (IDC #CA48427522, January 2022).
"The need for talent runs throughout our projection highlighted in this document. Our predictions around data, analytics, and digital identification promise to drive efficiency and optimize the workforce, but it will take people to implement these technologies," said Mark Schrutt, strategic advisor, Innovation at IDC.
Oct-22
IDC FutureScape: Worldwide Cloud 2023 Predictions
IDC FutureScape: Worldwide Cloud 2023 Predictions
Oct-22 DOC # US48602322 IDC DecisionScape
This IDC study provides IDC's top 10 predictions for cloud for 2023 and beyond.
"Cloud is no longer considered a location but rather an operating model for future innovation," said Dave McCarthy, research vice president, Cloud and Edge Infrastructure Services at IDC. "The agility provided by cloud methodologies enables organizations to quickly deliver at scale on rapidly changing requirements from internal and external stakeholders."
Oct-22
IDC FutureScape: Worldwide National Government 2023 Predictions
IDC FutureScape: Worldwide National Government 2023 Predictions
Oct-22 DOC # US48645622 IDC DecisionScape
This IDC study provides 10 predictions for the worldwide national government market.
"From shifting to a digital business, attracting and retaining critical skills, selecting IT suppliers based on ESG value, and protecting agency data and personally identifiable information (PII) from nation-state attacks to reassertion of digital sovereignty, national governments face interconnected imperatives," says Adelaide O'Brien, research vice president, IDC Government Insights. "IDC's national government predictions address these imperatives with actionable advice for IT and agency leadership," she adds.
Oct-22
Canadian Channel in Transition 2022
Canadian Channel in Transition 2022
Oct-22 DOC # CA49763522 Study
This IDC study details how the Canadian IT distribution channel ecosystem is undergoing a transition in 2022 to increase its value and relevance to Canadian end-user organizations as well as vendors. The ecosystem is growing its offerings, especially in terms of anything-as-a-service and cloud offerings, and is increasing its revenue from a variety of business models and go-to-market strategies while also narrowing its focus with vertical and functional specializations. Digital transformation is more important than ever to Canadian organizations and thus requires greater investment and focus from the channel. The channel ecosystem is growing in complexity, with a great deal of overlap between channel networks.
"Simplifying and de-risking not only IT decision making but also the sales and implementation process is critical to channel partners' success," says Jason Bremner, research vice president of Industry and Business Solutions, IDC Canada. "Doing so while providing industry knowledge and deep technical expertise is key to increasing deal sizes and recurring revenue, customer loyalty and engagement, and ultimately profitability and business value."
Oct-22
Workday Rising Aligns with Federal Agency Focus on Workforce
Workday Rising Aligns with Federal Agency Focus on Workforce
Oct-22 DOC # US49740722 Insight
This IDC Market Note covers Workday's annual customer meeting, Workday Rising, held in Orlando, Florida, and virtually on September 12–15, 2022. Workday has achieved FedRAMP authority to operate at the moderate level for Workday Government Cloud, a multitenant cloud-based offering for U.S. federal, state, and local government customers as well as U.S. government contractors and Federally Funded Research and Development Centers (FFRDCs) delivered via Amazon Web Services (AWS). Workday is simplifying application development and has the capability to help agencies understand employee sentiment and maximize employee engagement, satisfaction, and productivity using real-time insights. Workday's solutions line up nicely with the just released President's Management Agenda (PMA) Learning Agenda with suggested areas for agencies to explore strategies to improve retention, engagement, inclusion, belonging, and well-being among federal employees while reducing burnout and attrition.
Oct-22
The Future of Digital ID in Canada, 2022
The Future of Digital ID in Canada, 2022
Oct-22 DOC # CA49727122 Insight
This IDC Market Perspective discusses the future of digital ID in Canada in 2022.There is a convergence of societal and technological movements that makes digital ID a game changer. There is also no time like the present to address some of the lessons learned over the past 25 years. First is the progress in verification technologies, particularly biometrics and. combined with advances in cybersecurity and the ubiquitous use of smartphones, make today's digital ID is secure, convenient, and practical. Access to digital ID holds the promise of inclusion and servicing vulnerable and disenfranchised parts of society.
"We also recognize the genuine desire by governments in Canada to be citizen centric: designing and delivering services for the benefit of individuals and businesses," said Mark Schrutt, strategic advisor, Innovation and Public Sector Research at IDC.
Sep-22
IDC Survey Spotlight: What Is the "Next Most Likely" Managed Network Service That Canadian Customers Will Adopt?
IDC Survey Spotlight: What Is the "Next Most Likely" Managed Network Service That Canadian Customers Will Adopt?
Sep-22 DOC # CA48464522 Presentation
This IDC Survey Spotlight provides insights into Canadian organizations' use and adoption of Managed Network Services in groupings. As network demands become increasingly complex, many Canadian enterprises are outsourcing their managed network services to third-party providers. Using correlation analysis of managed network service groupings, one can identify the 'next most likely' service that customers will adopt.
Sep-22
Selling More with Data! The Framework for Data-Driven Marketing and Sales
Selling More with Data! The Framework for Data-Driven Marketing and Sales
Sep-22 DOC # CA49633222 Insight
This IDC Perspective discusses how the B2B market is in a transition period. The changes we have witnessed to this point are permanent. B2B sales and marketing is set for additional transformation: innovation that reduces complexities and inefficiencies, competition focused on engagement, and more leverage for customers. IT vendors need a flexible, adaptive approach and increased investment in sales and marketing technologies, and they need to lean into a data-driven culture.
The B2B vendors that IDC talked to for this research are working on developing new strategies to attract customers. Many smaller firms and new entrants have been successful in selling products with just the swipe of a credit card but eventually will learn the hard truth that not every relationship can be automated. Larger firms that already have established sales teams have the opposite challenge, yet the goal is the same — balancing intuition and data and optimizing the combination of technology and people along the customer journey.
"IDC loves data and analytics, but we also know that old school methods still work," said Mark Schrutt, strategic advisor, Innovation and Public Sector Research at IDC. "You need to meet with the customer, ask questions, and use intuition to build relationships. Yet fully relying on old-school methods will make the inevitable change much harder. There is not only a place for data. It can also be the foundation for success in a customer-focused, always-on, omni-channel market."
Sep-22
IDC's Industry CloudPath Survey Analysis: U.S. Federal Government, 2022
IDC's Industry CloudPath Survey Analysis: U.S. Federal Government, 2022
Sep-22 DOC # US49660622 Presentation
This IDC Market Presentation highlights key findings from federal government decision makers' responses to IDC's 2022 Worldwide Industry CloudPath Survey. The presentation takes a deep-dive look at the progress agencies are making, the deployment plans for selected customer experience workloads and back-office apps, and employee engagement, as well as the most important technologies required from cloud providers.
"Federal agencies have seen data growth exceed their capacity and need cloud-based functionality to keep up with LOB demands and thus require cloud providers with a breadth of services," says Adelaide O'Brien, research vice president, IDC Government Insights. "Security continues to be a concern, but as more FedRAMP-authorized solutions are available from industry innovators and cloud platform leaders, agencies have access to additional cybersecurity tools, reducing their risk profile," she adds.
Sep-22
IDC TechBrief: Leveraging Ecosystems for a Holistic Human Services Approach to Advance Equity
IDC TechBrief: Leveraging Ecosystems for a Holistic Human Services Approach to Advance Equity
Sep-22 DOC # US49595521 Insight
This IDC TechBrief discusses the need for a cloud-based agile-architected platform that puts data at the core, scales rapidly from a single user to the organization, accommodates ecosystem users (such as NGOs, educational institutions, utilities, and other public sector entities), and enables innovation. A cloud-based platform can integrate programs that traditionally exist in silos and can securely extend key beneficiary information throughout the ecosystem to address the social determinates of health and provide holistic services.
"Success depends on leveraging an ecosystem of organizations that can provide holistic services within a system that encourages healthy behavior," says Adelaide O'Brien, research vice president, IDC Government Insights.
Sep-22
Innovation 2022: Canadian-Funded Innovation and Research Centres
Innovation 2022: Canadian-Funded Innovation and Research Centres
Sep-22 DOC # CA49633122 Presentation
This IDC Market Presentation reviews the government-funded research and innovation centres established in 2022. Details including location, funding amount, and focus are provided.
Sep-22
Managed Network Services Provider Preferences in Canada, 2022
Managed Network Services Provider Preferences in Canada, 2022
Sep-22 DOC # CA47670222 Presentation
This IDC Survey examines the different types of service providers that the organizations are currently using and plan to use for their managed network services. The objective of this IDC Survey is to determine if future users of managed network services will prefer provider types that existing customers use today. This survey draws responses from 402 IT executives of large and medium-sized organizations who were surveyed as part of IDC Canada's IT Advisory Panel n7 Survey, which was fielded in December 2021.
Sep-22
Digital Sovereignty: Rethinking IT Strategies and Operations for Self-Determination
Digital Sovereignty: Rethinking IT Strategies and Operations for Self-Determination
Sep-22 DOC # EUR149591322 Presentation
This IDC Presentation provides a global analysis of digital sovereignty trends. It defines digital sovereignty attributes and how these are impacting enterprise IT strategies and assesses what's driving the need for sovereign solutions. The presentation includes regional perspectives and market insights, and it also offers essential advice to buyers and providers of digital sovereignty products and services.
Aug-22
State of the Market: Inflation Impact on IT Spending and the Cloud by Major Industry
State of the Market: Inflation Impact on IT Spending and the Cloud by Major Industry
Aug-22 DOC # US49593822 Presentation
This IDC Tech Buyer Presentation provides IDC Insights analysts' assessment of the impact of inflation on technology spending and adoption across 11 industries including education, energy, financial services, government, health and life sciences, hospitality, manufacturing, media and entertainment, retail, telecommunications, and transportation and logistics. Our analysis also offers IDC's outlook on IT spending and global economic sentiments gleaned from IDC's Future of Enterprise Resiliency and Spending (FERS) Survey. Future research from IDC Insights teams will delve deeper into the impact of inflation on their respective industries and subsectors.
"Across all industries, organizations are focusing their attention on navigating the storms of disruption brought about by inflationary pressures, supply chain constraints, labor and skills shortages, and geopolitical threats. Technology will play an important role to address these disruptions and blunt the impact of inflation faced by industries worldwide. Inflation is leading industries to prioritize investments in cloud, AI/ML, automation, and advanced data management and analytics." — Bob Parker, senior vice president and general manager, Industry Insights, Software, and Services at IDC
Aug-22
SAIC Leverages Experience and Automation to Speed Federal Migration to the Cloud
SAIC Leverages Experience and Automation to Speed Federal Migration to the Cloud
Aug-22 DOC # US49582322 Insight
This IDC Vendor Profile highlights SAIC's CloudScend suite of services. CloudScend is designed to help federal customers strategically migrate to cloud while reducing time and costs as well as gain greater insight into the performance, security, and longer-term variable operating costs of cloud operations.
Aug-22
Worldwide Managed Cloud Services Forecast, 2022–2026: An Extraction View of Technology Outsourcing Services Markets
Worldwide Managed Cloud Services Forecast, 2022–2026: An Extraction View of Technology Outsourcing Services Markets
Aug-22 DOC # US48525422 Study
This IDC study provides IDC's forecast and spending for the worldwide managed cloud services (MCS) market across eight major regions for the 2022–2026 forecast period. IDC views managed cloud services as an extraction view of IDC's technology outsourcing services markets involving application management (AM), hosted application management (HAM), hosting infrastructure services (HIS), IT outsourcing (ITO), and network and endpoint outsourcing services (NEOS). For details on the definitions of managed cloud services, see the Market Definition section as well as IDC's Worldwide Managed Cloud Services Taxonomy, 2022 (IDC #US48523822, June 2022). This study also includes advice for providers of IT services, an analysis of key market and industry trends by key managed cloud services markets and regions, key market drivers and inhibitors, and significant market developments.
"Managed SPs, which are competing in the managed cloud services market, are facing an array of significant challenges spanning intensified competition; commoditization of IT, particularly infrastructure; the need to generate business value; and replacement of labor with automation," says David Tapper, program VP, Outsourcing and Managed Cloud Services at IDC. "Ensuring success in the managed cloud services market will require that managed SPs meet business outcomes, embed FinOps as part of multicloud management, position as a general contractor, enable new operating models, create a holistic governance structure, embed value-added professional services as part of managed cloud services, incorporate platforms, prepare for increased competition, and invest in data sovereignty capabilities."
Aug-22
Canadian Healthcare Spend and National Pharmacare, 2022
Canadian Healthcare Spend and National Pharmacare, 2022
Aug-22 DOC # CA47675822 Presentation
This IDC Tech Buyer Presentation provides a detailed review of the healthcare spending by Canadian governments. Of particular note are hospital operations, administration, and COVID-19 related budgetary figures. This presentation also provides an update on the national pharmacare plan.
Aug-22
IDC's Worldwide Digital Transformation Use Case Taxonomy, 2022: National Civilian Government
IDC's Worldwide Digital Transformation Use Case Taxonomy, 2022: National Civilian Government
Aug-22 DOC # US48645822 Study
This IDC study discusses digital transformation (DX) in national governments and its influence on prioritizing use cases for investment as well as the mission and strategic priorities that are driving technology spending.
"As national governments invest in digital resiliency, areas of focus will include investments in cloud to extend the reach and reliability of digital services, business intelligence, and AI/ML to better leverage data and improve decision making; modernizing the work environment for employees; and greater investments in technologies that ensure sustainability and assure trust, including cybersecurity." — Adelaide O'Brien, research director, IDC Government Insights
Aug-22
IDC MarketScape: U.S. Federal Government Business Intelligence and Analytics Platforms 2022 Vendor Assessment
IDC MarketScape: U.S. Federal Government Business Intelligence and Analytics Platforms 2022 Vendor Assessment
Aug-22 DOC # US48061222 IDC DecisionScape
This IDC study includes vendors that provide to U.S. federal agencies a standalone, packaged business intelligence and analytics (BIA) software that is used primarily for data exploration and analysis by business or data analysts via a no-code user interface. BIA technologies will lead to an evidence-based culture and high data literacy within agencies and lay the foundation for developing capabilities around the capacity to learn and acquire information, the ability to understand the information required to learn, and the ability to apply the resulting knowledge pervasively across the organization at scale.
"Consider solutions capable of storytelling, those that deploy natural language processing and are augmented by advanced analytics," says Adelaide O'Brien, research director, IDC Government Insights. "And for cloud applications, consider software solutions that are secure and have FedRAMP authorization and/or DoD Impact Level authorization," she adds.
Aug-22
Why Do Customers Switch Managed Cloud Service Providers in Canada?
Why Do Customers Switch Managed Cloud Service Providers in Canada?
Aug-22 DOC # CA49550422 Presentation
This IDC Survey Spotlight provides insights into organizations' top considerations when switching managed cloud services providers in Canada. It also provides insights to help vendors understand the market segment better and promote their offerings in a more suitable manner. Vendors should showcase their expertise around cost flexibility, service offerings, deep technological and industry expertise, reputation/awards around customer service, new cloud capabilities, and the ability to meet project timelines.
Jul-22
Canadian Managed Cloud Services Adoption, 2022
Canadian Managed Cloud Services Adoption, 2022
Jul-22 DOC # CA48464822 Presentation
This IDC Survey examines the growing adoption of managed cloud services in Canada and which vendors organizations are using as their cloud service providers. The survey also highlights the primary challenges in managing multiple cloud service providers and the reasons for switching to a new managed cloud service vendor. This survey draws responses from 402 IT executives from large, medium-sized, and small organizations who were surveyed as part of IDC Canada's IT Advisory Panel n7, which was fielded in December 2021.
Jul-22
Government Buyer Intelligence Survey: Analysis of Health and Human Services Agencies Trends in Digital Services Technology
Government Buyer Intelligence Survey: Analysis of Health and Human Services Agencies Trends in Digital Services Technology
Jul-22 DOC # US49519222 Presentation
This IDC Market Presentation covers digital services responses from 101 U.S. Health and Human Services agencies at the federal, state, and local level. This Market Presentation is designed to help technology suppliers, government technology buyers, decision makers, procurement officers, and policymakers devise strategies and policies that maximize technology benefits, enable government to protect and service the public, and support sound investment decisions.
Jul-22
Canadian Provincial Budgets and Expenditures, 2022
Canadian Provincial Budgets and Expenditures, 2022
Jul-22 DOC # CA49432422 Presentation
This IDC Market Presentation provides an overview of each provincial budget with a particular focus on technology-based announcements. Direct (funding to be invested by the governments in government systems) and indirect (programs to help employers or transition to new technologies) are highlighted. Finally, certain IT expenditures are listed for particular provinces.
Jul-22
The Criticality of Zero Trust for the Federal Government
The Criticality of Zero Trust for the Federal Government
Jul-22 DOC # US49270022 Insight
This IDC Perspective addresses federal requirements for zero trust and presents survey responses from 329 federal agency decision makers. Topics include top reasons for investing in cybersecurity, agency progress in deploying cybersecurity solutions in several areas, and a summary of the Defense Information Systems Agency (DISA) zero trust security model, Thunderdome.
"We are seeing the shift from relying on perimeter security to more adaptive approaches like zero trust that offer more multifaceted and pervasive defenses," says Adelaide O'Brien, research director, IDC Government Insights.
Jun-22
Punching Above Their Weight: The Value of Business Analysis in the Digital World
Punching Above Their Weight: The Value of Business Analysis in the Digital World
Jun-22 DOC # CA49258622 Insight
In this IDC Perspective, we are approaching head-on the debate about the role of the business analyst in today's digital world. We talked to several organizations that participated in IIBA's 2021 study on analytics and businesses' ability to respond to change.
Business analysts are not a prerequisite in the digital age. There is a case for other roles being of greater importance. Good technical architects who design an IT platform for growth and speed are worth their weight in gold. So are great UX designers to better engage customers. Subject matter experts from the business are also a must-have.
"What is more important than the role, or what title it has, is the business analyst skill set," said Mark Schrutt, strategic advisor, Innovation and Public Sector Research at IDC Canada. "Companies won't get very far in the digital world without the soft skills of critical thinking, problem solving, and stakeholder engagement. These capabilities, which BAs have crafted over time, are the most critical in the digital age."
Jun-22
Key Agency Outcomes are Driving Data Management and Analytics Investments
Key Agency Outcomes are Driving Data Management and Analytics Investments
Jun-22 DOC # US49240822 Insight
This IDC Perspective includes data from IDC's 2022 U.S. Government Buyer Intelligence Survey and presents federal government drivers, challenges, and benefits from data management and analytics investments.
"Successfully deploying data management and analytics technologies will lead to an evidence-based culture and high data literacy within agencies and lay the foundation for the future of intelligence," says Adelaide O'Brien, research director, IDC Government Insights.
Jun-22
Canadian Federal Government: Analysis of Crown Corporation Expenditures, 2022
Canadian Federal Government: Analysis of Crown Corporation Expenditures, 2022
Jun-22 DOC # CA49233822 Presentation
This IDC Market Presentation provides an analysis of spending for select Canadian Crown corporations. IDC provides detailed budgetary data on specific enterprise and consolidated Crown corporations, as well as their spending on information technology and management consulting services.
Jun-22
IDC's Worldwide Managed Cloud Services Taxonomy, 2022
IDC's Worldwide Managed Cloud Services Taxonomy, 2022
Jun-22 DOC # US48523822 Study
This IDC study provides a detailed view of IDC's taxonomy for the extraction market called managed cloud services (MCS) that incorporates IDC's five technology outsourcing services foundation markets and its relationship to the overall portfolio of different types of cloud engagements. This taxonomy highlights how MCS is segmented into the three primary markets of managed private cloud, managed public cloud, and managed hybrid cloud services and further refines these primary managed cloud services into a set of secondary markets within MCS. Finally, this taxonomy also provides a detailed framework of the role and structure of multicloud management as part of managed cloud services and how MCS is part of an evolution of technology operations that is replacing traditional (noncloud) technologies and architectures.
"IDC's worldwide managed cloud services taxonomy provides a comprehensive framework of a disruptive consumption and delivery model used to support different outsourcing-managed services markets," said David Tapper, program VP, Outsourcing and Managed Cloud Services. "Ultimately, MCS, along with other digital capabilities, are becoming the de facto means of supporting customer needs for managed services."
May-22
IDC Market Glance: Precision Livestock Production Technology Landscape, 2Q22
IDC Market Glance: Precision Livestock Production Technology Landscape, 2Q22
May-22 DOC # US48445522 Presentation
Agtech supporting precision livestock production is nascent compared to other agriculture subsectors but is on the verge of rapid growth. Smaller companies are dominating this space by coopting technologies such as computer vision, blockchain or borrowing strategies from other agtech or even health science sectors to build new and innovative solutions. Large technology companies have only started to invest in the digitization of animal agriculture space but interest is growing rapidly. This market glance explores the livestock agtech landscape giving a brief overview of larger, traditional players and selected innovative companies.
May-22
Analysis of Trends in Cybersecurity Across Federal, State, and Local Agencies
Analysis of Trends in Cybersecurity Across Federal, State, and Local Agencies
May-22 DOC # US49144722 Presentation
This IDC Tech Buyer Presentation examines the results of IDC Government Insights' 2022 Buyer Intelligence Survey. In January 2022, IDC Government Insights conducted a large-scale survey of U.S. government IT decision makers. The study was designed to get a detailed understanding of the drivers of buyer behavior for cybersecurity services, data management and analytics, and digital services.
This study is an initial analysis of the cybersecurity responses across all levels of government for the purpose of understanding key differences in the buyer journey between federal, state, and local government organizations.
"Cybersecurity is becoming more important to U.S. government agencies as the threat landscape continues to broaden and the sophistication of criminal actors matures. Cybersecurity solutions are critical to trusted service delivery. IDC believes that effective cybersecurity optimizes government service delivery by proactively securing citizen and government data," said Alison Brooks, research vice president, Smart Cities and Communities — Public Safety.
"IDC Government Insights' Buyer Intelligence Survey is designed to help technology suppliers and government technology buyers, decision makers, procurement officers, and policy makers devise strategies and policies that maximize technology benefits, enable government to protect and service the public, and support sound investment decisions," said Ruthbea Yesner, VP, IDC Government Insights and Smart Cities.
May-22
Canadian Application Outsourcing Services Forecast, 2022–2026
Canadian Application Outsourcing Services Forecast, 2022–2026
May-22 DOC # CA47670122 Study
This IDC study provides IDC's forecast for the Canadian application outsourcing services market for 2022–2026.
"The application outsourcing services market is quickly changing in the digital business era. Spending growth was higher than expected in 2021, after a steep decline in 2020. As the post-pandemic Canadian economy improves, IDC expects the application outsourcing services market to grow over the next five years. Cloud adoption continues to elevate, and organizations are working to migrate more of their application portfolios to a hybrid cloud environment. In addition, organizations are struggling to find application-related skills to help modernize and digitize applications and look to external service providers to complement their internal capabilities, leading Canadian organizations to use application outsourcing more," says Jason Bremner, research vice president, Industry and Business Solutions.
May-22
Canadian Infrastructure Outsourcing Services Forecast, 2022–2026
Canadian Infrastructure Outsourcing Services Forecast, 2022–2026
May-22 DOC # CA47670022 Study
This IDC study provides IDC's forecast for the Canadian infrastructure outsourcing services market for 2022–2026. It is an update of the previous forecast published in Canadian Infrastructure Outsourcing Services Forecast, 2021–2025 (IDC #CA46275721, May 2021).
"The infrastructure outsourcing services market continues to change, and the post-pandemic economy will accelerate change in the market. The decline in 1st and 2nd Platform technologies is leading to slow managed services spending on these areas, while the growth in 3rd Platform technologies to support digital transformation is increasingly incorporated into managed service engagements," says Jason Bremner, research vice president, Industry and Business Solutions.
May-22
Trusted Partners Play a Significant Role in Assisting Agencies Meet Mandates
Trusted Partners Play a Significant Role in Assisting Agencies Meet Mandates
May-22 DOC # US49098622 Presentation
This IDC Survey Spotlight discusses how trusted partners are assisting in several ways, including assisting in understanding the impact on procurement and helping agencies understand requisite staff skills and training requirements. U.S. federal agencies are investing in technology to comply with several executive orders, regulations, and mandates.
May-22
Datacenter Resiliency and Sustainability: Lesson to Learn
Datacenter Resiliency and Sustainability: Lesson to Learn
May-22 DOC # US48353421 Insight
This IDC Perspective compares the challenges of sustainability, power, and cooling and the need for operational resilience for datacenter operators. As the world's climate changes and large impactful storms become more common, reliable supplies of power, renewable, or carbon based will become more difficult to obtain. This will complicate operational planning for all datacenter operators.
"Weather anomalies are here to stay," says Rob Brothers, program vice president, Datacenter Program at IDC. "Be prepared, and evaluate every possible threat to secure reliable power for your datacenter or your colocation providers' datacenter."
May-22
Canadian Federal Government: 2022 Analysis of Department and Ministry Expenditures
Canadian Federal Government: 2022 Analysis of Department and Ministry Expenditures
May-22 DOC # CA47675722 Presentation
This IDC Market Presentation provides an analysis of spending in the Canadian federal government. IDC provides detailed budgetary data on specific departments as well as their spending on information technology and management consulting services. This IDC Market Presentation also includes benchmark and historical data of vendor revenue.
May-22
Analysis of Trends in Data Management and Analytics Across Federal, State, and Local Agencies
Analysis of Trends in Data Management and Analytics Across Federal, State, and Local Agencies
May-22 DOC # US49062022 Presentation
This IDC Tech Buyer Presentation examines the results of IDC Government Insights' 2022 Buyer Intelligence Survey. In January 2022, IDC Government Insights conducted a large-scale survey of U.S. government IT decision makers. The study was designed to get a detailed understanding of the drivers of buyer behavior for cybersecurity services, data management and analytics, and digital services.
This study is an initial analysis of the data management and analytics responses across all levels of government for the purpose of understanding key differences in the buyer journey between federal, state, and local government organizations.
"Data management and analytics are becoming more important to U.S. government agencies as they strive to become more data driven. Data management practices, and the analytics that pervade these data warehouses and lakes, are becoming critical to both external and internally focused service delivery. IDC believes that effective data management and analysis optimizes service delivery by consolidating an ever-expanding universe of data types; unifying the data so that it is of value across the enterprise; fostering an evidence-based service delivery environment; and safeguarding privacy and security at the enterprise level," said Alison Brooks, research vice president, IDC Smart Cities and Communities — Public Safety. "IDC Government Insights' Buyer Intelligence Survey is designed to help technology suppliers and government technology buyers, decision makers, procurement officers, and policy makers devise strategies and policies that maximize technology benefits, enable government to protect and service the public, and support sound investment decisions," said Ruthbea Yesner, VP, IDC Government Insights and Smart Cities.
Apr-22
Canada, 2022: A Post-Pandemic Budget
Canada, 2022: A Post-Pandemic Budget
Apr-22 DOC # CA47675622 Insight
This IDC Market Perspective provides a snapshot of the ICT component of the 2022 Canadian federal budget.
Canada is an established leader in technology, research, and innovation. The sectors generate C$100 billion annually and employs over 700,000 workers. There are over 1,000 private and publicly funded innovation centres with government and corporate funding of over C$25 billion annually. The rationale and drivers behind these investments in digital technologies or innovation won't be found in a government budget, but in business' desire to be competitive. The 2022 federal budget was comparatively thin around incentives and programs for ICT. The groundwork came before, in prior-year budgets. These budgets created a base that includes national broadband, cybersecurity, and digital adoption.
Canadian IT firms need to take ownership of the challenges they face. Labour capacity and scaling capabilities are inhibiting growth. Sometimes IT firms are reluctant to take their own medicine. In this case, it means modernizing their own processes and systems and taking a customer-centric approach to business. The Canadian ICT market is strong and growing. This is the time to invest in the future.
"IT providers need to take advantage of the hand dealt to them in the prior year's budgets," says Mark Schrutt, strategic advisor, Innovation and Public Sector research. "This includes federal and provincial programs for attracting, retaining, and reskilling talent. There are also a number of tax incentives for IT investments, programs to expose organizations to international markets, and opportunities for private businesses and academia to work together."
Mar-22
Contract Analysis: Canadian Federal Government IT Contracts — 2021 in Review
Contract Analysis: Canadian Federal Government IT Contracts — 2021 in Review
Mar-22 DOC # CA47675522 Presentation
This IDC Tech Buyer Presentation provides an analysis of the IT-related contracts signed by the Canadian government in 2021. The summary outlines all contracts of C$10,000+ in value, covering the areas of hardware, software, IT services, and IT-related business consulting. Various sources include IDC's contract database as well as open government and public accounts reporting of the federal government.
Mar-22
How the U.S. Department of Health and Human Services' Sustainability Plan Enables the Future of Work
How the U.S. Department of Health and Human Services' Sustainability Plan Enables the Future of Work
Mar-22 DOC # US48640022 Insight
This IDC Perspective highlights Executive Order 14008: Tackling the Climate Crisis at Home and Abroad and presents an agency example from the U.S. Department of Health and Human Services (HHS). HHS is adjusting space and policies to enable work from new contexts and locations, including remote work. This approach will allow HHS to rethink the amount and types of space required to meet normal and crisis situations going forward.
"Federal agencies are developing climate resilience plans that are comprehensive in nature," says Adelaide O'Brien, research director, IDC Government Insights. "The HHS example provides benefits that not only address sustainability but also align with agility, frictionless engagement, better citizen services, and equity in recruiting and hiring employees."