Latest Research

| Document Preview

Generative AI for the Healthcare Industry: Opportunities, Challenges, Use Cases, and Expectations

May-23 DOC # EUR150730623 Presentation

Authors:

• Adriana Allocato
• Silvia Piai

This IDC Tech Buyer Presentation explores the opportunities and challenges of generative AI for the healthcare market. It shows how these opposite forces are shaping the way healthcare providers are adopting or planning to invest in this innovative technology. It provides guidance for healthcare organizations on how to embrace generative AI responsibly while pursuing their strategic business priorities.

| Document Preview

Worldwide Medical Devices Key IT Deals and Initiatives Update, Q1 2023

May-23 DOC # US50132723 Insight

Authors:

• Nino Giguashvili
• Federico Mayr

This IDC Perspective provides IDC Health Insights' overview of key IT deals, news, and digital initiatives in the worldwide medical devices market in 1Q23. This is the third in the new quarterly series of reports launched by IDC Health Insights following the expansion of its in-depth research coverage of the global medical devices industry.

"Medical devices organizations worldwide continue to embrace the transformative power of digital technology to enhance their product offerings, improve business performance, and address the needs of patients and customers more comprehensively. Expanding digital capabilities and digitally enabled offerings is viewed as imperative to respond to growing market challenges and thrive in the evolving landscape of value-based healthcare." — Research Manager Nino Giguashvili, IDC Health Insights

| Document Preview

Oracle 2023 Analyst Summit: The Industry Opportunity

May-23 DOC # US48667922 Insight

Authors:

• Jeffrey Hojlo
• Lynne Dunbrack
• Mutaz Shegewi
• Jerry Silva

This IDC Perspective highlights our key takeaways and analysis of the recent Oracle Application and Industry Analyst Summit.

"Essentially, the message is that Oracle will provide customers the core system (the "digital fabric" as one executive said), common data model, and best practices, combined with partner-led agile methodologies, ISV, and integration offerings — to the tune of what now is 20k+ services and ISV partners. This shared application, cross-industry ecosystem approach is one we see most large platform providers offering today, whether in an enterprise or industrial environment — because on-demand, rapid access to data, applications, and services is expected by end customers in every industry today to effectively run their businesses," said Jeffrey Hojlo, research vice president, Future of Industry Ecosystems, IDC.

| Document Preview

IDC's Worldwide Digital Sovereignty Taxonomy, 2023: Cloud Sovereignty

May-23 DOC # EUR150601123 Study

Authors:

• Rahiel Nasir
• Rory Duncan
• Massimiliano Claps
• Ralf Helkenberg

This IDC Taxonomy provides a description of IDC's digital sovereignty market. It serves as the foundation for classifying and sizing the worldwide digital sovereignty market. For 2023, the taxonomy includes 26 individual functional markets grouped within a hierarchy of nine secondary markets, which in turn aggregate into three primary segments: data sovereignty, technical sovereignty, and operational sovereignty.

"Demand for digital sovereignty has been mainly led by organizations that need IT solutions that comply with industry regulations and data privacy laws," said Rahiel Nasir, lead analyst at IDC's Digital Sovereignty research program. "But we are now seeing demand expand beyond regulated sectors and across all industries. This is due in part to macroeconomic trends such as geopolitical uncertainties, the ongoing threat of the COVID-19 pandemic, and inflationary fears. But at the heart of it is increasing cloud usage: as more organizations embrace cloud technologies as part of their digital transformation journeys, issues of sovereignty, security and trust have moved higher up the technology agenda."

| Document Preview

IDC Market Glance: Payer Payment Integrity, 2Q23

May-23 DOC # US50673622 Presentation

Authors:

• Jeff Rivkin

This IDC Market Glance provides a glance at the current makeup of the payer IT payment integrity landscape. It illustrates the vendor landscape and depicts the segments and structure of the market.

| Document Preview

Why Are Medical Device Companies Moving Applications Across Their Supply Chains to Cloud?

May-23 DOC # EUR150653523 Presentation

Authors:

• Adriana Allocato

This IDC Survey Spotlight analyzes how medical device manufacturers worldwide are leveraging cloud applications across their supply chains and realizing benefits from these deployments.

The analysis presented in this study is based on a sample of medical device manufacturers from IDC's 2023 Global Supply Chain Survey, conducted in March across North America, Europe, and Asia/Pacific.

| Document Preview

IDC PlanScape: Digital Sovereignty Decision Framework for IT Executives

May-23 DOC # EUR150615923 IDC DecisionScape

Authors:

• Massimiliano Claps

IDC predicts that "Sovereign assertions in sustainability, resiliency, and asset residency through 2025 will force G2000 CIOs to shift staff, budgets, and operating processes for more than 35% of IT and data assets."

Triggered by European Union policies and regulations (e.g., the European Union's European Strategy for Data, the Data Governance Act, the Chips Act, the Digital Decade program, and multilateral initiatives such as Gaia-X), digital sovereignty has become a key priority for policymakers across the globe.

Public and private sector IT executives started to educate themselves and their teams about digital sovereignty when the pandemic hit, which made it a tier 2 priority compared with recovery and resilience. But as geopolitical uncertainties increased political pressure and triggered regulatory actions that foster digital sovereignty, CIOs and CTOs started to embed digital sovereign requirements in requests for information (RFIs) and requests for proposal (RFPs). They now need to make strategic sourcing decisions to select the sovereign solutions that enable them to enhance security and resilience; reduce compliance, portability, and interoperability risks; and ensure trusted data sharing across jurisdictions and with partners.

This IDC PlanScape provides public and private sector IT executives with a framework to make strategic choices regarding the type of sovereign solutions they should select. This IDC PlanScape elaborates on the stakeholders involved, investments to be made, as well as benefits and risks of different types of sovereign solutions.

"IT executives who want to make strategic sourcing decisions that not only comply with digital sovereignty regulation, but also deliver the best business outcomes in terms of agility, resilience, and innovation must understand the regulatory landscape on digital sovereignty, identify the candidate workloads to migrate to sovereign solutions, and scan the market to be educated regarding the many sovereign solutions that global and local tech providers are bringing to market," said Massimiliano Claps, research director, IDC EMEA.

| Document Preview

IDC PlanScape: Digital Sovereignty for Policymakers

May-23 DOC # EUR150615823 IDC DecisionScape

Authors:

• Massimiliano Claps

This IDC PlanScape provides policymakers with a framework to make strategic choices about what degree of sovereignty they want to mandate through laws, policies, and standards. It identifies the stakeholders that must be involved, investments to be made, and the risks that different degrees of sovereignty imply, such as overzealous isolation from global technology companies that may hamper innovation.

"Ministers, secretaries, and commissioners in charge of national digital sovereignty strategies must consider interdependencies between all attributes of digital sovereignty from data to technical, from operational to assurance, and from supply chain to geopolitics, to ensure that their regulations are effective. They need to collaborate with the industry to understand the impact of digital sovereignty regulatory interventions on both IT demand and supply," said Massimiliano Claps, IDC EMEA research director.

| Document Preview

Industry Marketing Handbook: Worldwide Healthcare, 2023

Apr-23 DOC # US49873623 Presentation

Authors:

• Federico Mayr
• Manoj Vallikkat
• Nigel Wallis
• Silvia Piai

This IDC Market Presentation contains our Industry Marketing Handbook, designed to support technology vendors marketers in building their marketing narrative for the healthcare sector. It can be used to tailor messaging to government-specific challenges and to build pertinent stories and campaigns that resonate with prospects and customers. 

"Digital adoption has become an organizational priority in the post-COVID-19 world. Healthcare provider (HCP) organizations, to accelerate their patient-centric care approaches, have increased their focus on widening care access, strengthening digital and physical infrastructure, improving clinical data management, and becoming data driven. While these organizations prioritize tech investments in key use cases, it is essential that marketing leaders of tech vendor organizations align their solutions and narratives by analyzing HCPs' business priorities and investment barriers, for a strong and convincing partnership," said Manoj Vallikkat, senior research manager, IDC Health Insights.

| Document Preview

How Medical Device Manufacturers Leverage IoT Across Their Supply Chains

Apr-23 DOC # US50132523 Presentation

Authors:

• Nino Giguashvili

This IDC Survey Spotlight analyzes how medical device producers, worldwide, are leveraging the Internet of Things (IoT) across their supply chains and realizing benefits from IoT deployments.

The analysis presented in this study is based on a sample of medical device manufacturers from IDC’s Global Supply Chain Survey, 2023, conducted in March across North America, Europe, and Asia-Pacific.

| Document Preview

IDC PlanScape: Integrating 5G in Healthcare

Apr-23 DOC # US48584622 IDC DecisionScape

Authors:

• Jason Leigh
• Lynne Dunbrack

This IDC PlanScape describes the important role 5G can play in transforming the delivery of healthcare services by enabling care anywhere initiatives. It helps provider organizational IT leaders justify and plan for deploying 5G and provides a road map for healthcare organizations to follow as they prioritize 5G use cases. The study also provides a decision tree for healthcare leaders to use to prioritize their 5G use case selection.

"Healthcare organizations are making the requisite investments in 5G because they recognize the positive impact that 5G will have on the healthcare industry in the next five years," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "Key to successfully realizing the intended benefits of 5G is pairing the optimal connectivity with the 'right use case.'"

| Document Preview

The Impact of Digital Sovereignty on European Governments

Apr-23 DOC # EUR150189323 Presentation

Authors:

• Massimiliano Claps

This IDC Survey discusses how European governments are implementing digital sovereign solutions and what benefits they expect to realize from digital sovereignty. IDC survey data shows that European governments are willing to pay a premium price for sovereign solutions in exchange for value, particularly in terms of operational controls and assurance.

| Document Preview

IDC PlanScape: Enterprise Medical Imaging for European Healthcare Providers

Mar-23 DOC # EUR150523222 IDC DecisionScape

Authors:

• Adriana Allocato
• Silvia Piai

"The proliferation of data formats and the siloing of data imaging is progressively shaping the need to plan and execute EMI strategies in the healthcare market. A scalable, flexible solution that addresses data consolidation and specialized workflow automation will aid healthcare organizations in achieving efficiency optimization without compromising quality of care," said Adriana Allocato, research manager, IDC Health Insights Europe.

| Document Preview

Learning from Ukraine: Building a Framework to Safeguard Governments' Critical Data

Mar-23 DOC # EUR150496523 Insight

Authors:

• Louisa Barker
• Massimiliano Claps
• Remi Letemple

This IDC Perspective introduces the idea that governments must manage an exponential amount of data that are vital to their daily activities in fostering citizen-centric services. While sensitive data (particularly top-secret or military intelligence) are generally well identified with a clear management processes, there are datasets that are critical to operations that are not classified. Building a framework to categorize such datasets and to distinguish them from value-adding data is vital for public services organizations and in taking the right actions.

"Governments' concerns go beyond cybersecurity issues. Recent events, pandemics, conflicts, and climate change showed us that if they can foster public services modernization, they also highlighted that resilience is no longer just a buzzword," said Remi Letemple, senior research analyst, IDC Government Insights Europe. "Those actions must be taken before a crisis rather than just in response," said Louisa Barker, research manager, IDC Government Insights Europe.

| Document Preview

IDC Market Glance: Behavioral Health, 1Q23

Mar-23 DOC # US49339923 Presentation

Authors:

• Lynne Dunbrack
• Nikola Ristivojevich

This IDC Market Glance provides a glimpse into the current makeup of the behavioral health landscape, illustrates the participating vendors, and depicts the segments and structure of the market.

"Nearly one in five U.S. adults live with a mental illness, or 52.9 million adults in 2020, and less than half (46.2%) received mental health services in the past year," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "These alarming statistics point to a need for technology that addresses the many barriers to receiving adequate care including an acute shortage of behavioral and mental health professionals."

| Document Preview

IDC Market Glance: Connected Health, 1Q23

Mar-23 DOC # US49340023 Presentation

Authors:

• Lynne Dunbrack
• Nikola Ristivojevich

This IDC Market Glance provides a look at the current makeup of the connected health landscape, illustrates who some of the major players are, and depicts the segments and structure of the market.

"The continued shift to digital-first healthcare and hybrid work underscores the need for connected health technologies, states Lynne A. Dunbrack, group vice president, IDC Health Insights. "Initiatives such as care anywhere and hospital at home are drivers for investing in connected remote health monitoring devices and services."

| Document Preview

IDC Market Glance: Remote Health Monitoring, 1Q23

Mar-23 DOC # US49339523 Presentation

Authors:

• Lynne Dunbrack
• Nikola Ristivojevich

This IDC Market Glance provides a look at the current makeup of the remote health monitoring landscape, illustrates the participating vendors, and depicts the segments and structure of the market.

"The demand for remote patient monitoring devices and services will continue to grow," states Lynne A. Dunbrack, group vice president, IDC Public Sector. "Deferred care during the COVID-19 pandemic delayed diagnosing and treating patients with chronic conditions who are just now returning to see their healthcare providers."

| Document Preview

Enabling Digital Ecosystems in European Life Sciences

Mar-23 DOC # EUR147815021 Presentation

Authors:

• Nino Giguashvili

This IDC Survey Spotlight analyzes data covering the European life sciences industry collected from the IDC EMEA European Industry Acceleration Survey conducted in April 2021. The study aims to explore the strategic investment trends that life sciences companies make to enable operating models for expanding digital ecosystems in the European landscape.

"European life sciences companies are accelerating investments in digital technologies to address the growing complexity and scale of collaboration networks and enable secure operating models for digital ecosystems. Life science organizations' ability to generate value will increasingly rely on their participation in agile ecosystems that enable secure sharing of data, insights, and capabilities at scale to drive co-innovation, create new business value, and foster long-term resilience." — Research Manager Nino Giguashvili, IDC Health Insights Europe

| Document Preview

Governments as Contributors, Enablers, and Regulators of Data Spaces

Mar-23 DOC # EUR150189523 Insight

Authors:

• Massimiliano Claps

This IDC Perspective analyzes the evolution of the European data spaces vision and elaborates on the potential roles of governments as regulators, contributors, and enablers of such a vision.

"Senior government leaders should not wait for EU-wide regulations and programs that are defining the European data spaces road map. They need to take a proactive approach to realize the benefits of data sharing by shaping the trajectory of the European data spaces vision by regulating, enabling, and contributing to data spaces," said Massimiliano Claps, research director, IDC Government Insights.

| Document Preview

How does the Increasing Adoption of Automation Impact the Medical Devices Industry?

Mar-23 DOC # EUR150499923 Presentation

Authors:

• Adriana Allocato

This IDC Survey Spotlight investigates how automation technologies are shaping the medical device industry and its processes. It provides insights about the choice to invest in automation technology and processes and their impact on the business strategic priorities of medical device manufactures. The analysis is based on the medical devices sample of wave 8 of IDC's Worldwide Future Enterprise Resiliency and Spending Survey in September 2022.

| Document Preview

Industry Personas Handbook: Worldwide Life Sciences, 2022/2023

Mar-23 DOC # US49875823 Presentation

Authors:

• Nino Giguashvili
• Silvia Piai

This IDC Market Presentation examines IDC's Worldwide Life Sciences Personas Handbook, designed to provide technology vendors a better understanding of their buyer personas. It aims to answer the following questions:

Who are the key personas I need to address with my:

• Offering (products and services)
• Marketing messages
• Sales campaign
• Sales activity

What are their strategic priorities and their day-to-day activities?

What are their major pains and challenges?

What are their KPIs?

This IDC Presentation focuses on the C-suite level and provides an overview of key executives in life sciences organizations. The strategic priorities, pain points, and KPIs described for each persona are intended to support the early stages of the sales funnel, such as in the stages of awareness creation, interest, and consideration. It will not focus on how to approach procurement departments once decisions for purchase have been made.

"Identifying the right target personas and understanding their role-specific priorities, pain points, and KPIs in the face of the increasingly complex life sciences stakeholder ecosystem is essential for tech vendors to design and execute effective sales and marketing strategies and maximize the value of interactions with key decision makers and influencers," said Nino Giguashvili, research manager, IDC Health Insights. 

| Document Preview

U.S. Consumer and Provider Adoption Trends: Chatbots and Digital Assistants

Mar-23 DOC # US50495023 Presentation

Authors:

• Lynne Dunbrack

This IDC Tech Buyer Presentation analyzes data from IDC's January 2022 U.S. Healthcare Provider Technology and Connected Health Survey and IDC's January 2022 U.S. Consumer Healthcare Survey with a focus on how health provider organizations are deploying chatbots and digital assistants and consumers' adoption of them, respectively. This document also examines consumer satisfaction levels with using them.

"Healthcare organizations are introducing conversational AI in the form of chatbots and digital assistants to enhance consumers' engagement and experience by improving access to care and removing friction from administrative tasks," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "As healthcare organizations embark on incorporating conversational AI into their clinical and administrative workflows, they should evaluate technology, people, and process impacts to reduce risk, promote adoption, and realize the benefits of conversational AI."

| Document Preview

The Power of Digital and Data in the Air Travel Ecosystem

Mar-23 DOC # EUR150438923 Insight

Authors:

• Massimiliano Claps
• Dorothy Creamer

This IDC Perspective analyzes the perfect storm driving investments in digital and data for organizations throughout the travel industry to improve efficiencies, boost revenue, and increase customer loyalty and lifetime value.

"The traveler journey begins long before they reach an airport terminal and the systems and processes that ensure a frictionless experience are becoming increasingly complex. The aviation industry is at a crossroads as the need to modernize systems is aligning with the emergence of new standards and regulations across the ecosystem. The travel ecosystem technology architecture will need to be robust and agile enough to meet the demands of travelers today as well as ready to pivot to the expectations of tomorrow," said Dorothy Creamer, research manager, IDC Hospitality and Travel Digital Transformation Strategies.

| Document Preview

IDC MarketScape: Worldwide Life Science Sales and Marketing Strategic Consulting Services 2023 Vendor Assessment

Mar-23 DOC # US50407723 IDC DecisionScape

Authors:

• Michael Townsend

This IDC study provides an assessment of 12 vendors offering strategic consulting solutions for sales and marketing processes in the life science industry. Digital transformation is occurring at a rapid pace in life science companies, including in the sales and marketing space. Internal and external sources of data are being collected in the cloud, and this information is being leveraged by sales and marketing groups to improve speed, efficiency, and effectiveness in reaching customers, including both healthcare providers and patients. Tools such as artificial intelligence (AI), advanced analytics, and orchestration of multiple tasks and roles utilizing data from multiple sources are accelerating change in 2023 and beyond and helping expand the scope of business processes suitable for outsourcing to qualified vendors.

Mike Townsend, research director for Life Science Commercial Strategies at IDC Health Insights, says, "Life science companies are embracing digital transformation efforts within sales and marketing, which can connect stakeholders such as sales representatives, marketing and medical affairs executives, doctors, patients, and payers using a wide variety of digital technologies, including AI, cloud computing, mobile technology, and social media and analytics, and leveraging a host of internal and external data sources. Highly experienced strategic consulting vendors are offering increasingly sophisticated business models for processes leveraging these technologies while allowing these companies to focus on their core competencies. Life science companies will continue to see improved outcomes, growth, and productivity as they free their organizations to focus on core innovation and business cases, using these offerings to improve outcomes for doctors and patients alike."

| Document Preview

IDC Market Glance: Payer, 1Q23

Mar-23 DOC # US50388322 Presentation

Authors:

• Jeff Rivkin

This IDC Market Glance provides a glance at the current makeup of the payer IT landscape, illustrates the vendor landscape, and depicts the segments and structure of the market.

| Document Preview

Worldwide Medical Devices Key IT Deals and Initiatives Update, 4Q22

Feb-23 DOC # US50133023 Insight

Authors:

• Nino Giguashvili

This IDC Perspective provides IDC Health Insights' overview of key IT deals, news, and digital initiatives in the worldwide medical devices market in 4Q22. This is the second in the new quarterly series of reports that IDC Health Insights launched following the expansion of its in-depth research coverage of the global medical devices industry.

"The medical devices industry is facing significant uncertainty due to ever-growing demand from the healthcare sector, economic and geopolitical pressures, changing market access models, and increasingly complex consumer demands. Medical devices companies are under mounting pressure to accelerate technology investments to address current challenges, adapt to the rapidly changing market environment, and explore new avenues of innovation to create greater value for healthcare providers and consumers." — Research Manager Nino Giguashvili, IDC Health Insights

| Document Preview

Key Trends in the European Healthcare Market, 2023

Feb-23 DOC # EUR150350023 Presentation

Authors:

• Adriana Allocato
• Nino Giguashvili
• Federico Mayr
• Silvia Piai

This IDC Presentation shows key trends that will shape the IT European healthcare market in the years ahead. It analyzes four areas that make up the next wave of innovation for European healthcare organizations. They relate to patient value, the workforce experience, and how healthcare systems are reacting through new delivery care models.

This presentation was delivered in December 2022 during an IDC event in Italy.

| Document Preview

IDC FutureScape: Pivoting to Digital Business During the Storms of Disruptions in Europe – IDC Europe's Top Predictions for 2023 and Beyond (eBook)

Feb-23 DOC # EUR150220023 Insight

Authors:

• Duncan Brown
• Thomas Meyer
• Matthew Wilkins
• Neil Ward-Dutton
• Lorenzo Veronesi
• Archana Venkatraman
• Thomas Vavra
• Van Valdez
• Stuart Wilson
• Richard Thurston
• Jennifer Thomson
• Michal Swiatek
• Joel Stradling
• Erica Spinoni
• Gala Spasova
• Jarek Smulski
• Andrea Siviero
• Rosie Secchi
• Phil Sargeant
• Angela Salmeron
• Mitri Roufka
• Alexandra Rotaru
• Sofia Poggi
• Silvia Piai
• Len Padilla
• Ivan Oz
• John O'Brien
• Giorgio Nebuloni
• Stefanie Naujoks
• Rahiel Nasir
• Oru Mohiuddin
• Andrea Minonne
• Sharon McNee
• Federico Mayr
• Denis Maslennikov
• Bo Lykkegaard
• Vladimir Kroa
• Zuzana Kovacova
• Milan Kalal
• Mick Heys
• Jacqui Hendriks
• Ralf Helkenberg
• Anielle Guedes
• Katalin Gazdag
• Melissa Fremeijer-Holtz
• Leonardo Freitas
• Romain Fouchereau
• David Clemente
• Massimiliano Claps
• Mark Child
• Giovanni Cervellati
• Mark Casidsid
• Giulia Carosella
• Andrew Buss
• Jan Burian
• George Briford
• Gunjan Bassi
• Zuzana Babicka
• Daniele Arenga
• Carla Arend
• Adriana Allocato
• Veronika Paal
• Ewa Zborowska
• Ornella Urso

This IDC eBook provides a look at IDC's predictions for 2023 and beyond, based on IDC's European FutureScape 2023 webcast, to help leaders target their technology investments and succeed in pivoting to digital business during storms of disruptions.

In the past few years, organizations have accelerated investments in digital transformation to navigate headwinds and crosswinds while leveraging tailwinds to drive business outcomes. In the current environment, when interconnected economic, political, and social disruptions are threatening organizational and business health, acting as a digital-first organization is a mandate for companies to survive and thrive in the digital business era.

Leveraging technology will be essential on this journey to create value (quickly) and become a digital business by reshaping organizational structures, evolving operational practices and rethinking business models.

| Document Preview

IDC MarketScape: European Professional Services for Data-Driven Government 2022 Vendor Assessment

Feb-23 DOC # EUR149014122 IDC DecisionScape

Authors:

• Massimiliano Claps

This IDC MarketScape analyzed the solution offerings and go-to-market strategies of 12 professional services firms that help European governments become data-driven organizations.

"EU and member states' digital transformation programs assign a strategic role to data. Senior government leaders must partner with professional service firms that can help them design, configure, implement, and operate data-driven capabilities; complement that with organizational change; and align with evolving EU policy requirements, such as digital sovereignty and ethical use of data and AI," said Massimiliano Claps, research director, IDC Government Insights.

| Document Preview

IDC FutureScape: Worldwide National Government 2023 Predictions — Asia/Pacific (Excluding Japan) Implications

Jan-23 DOC # AP48644822 Presentation

Authors:

• Jezamin Abdul Razak
• Adelaide O'Brien
• Massimiliano Claps
• Calvin Lau

The top 10 predictions for the IDC FutureScape: Worldwide National Government 2023 Predictions — Asia/Pacific (Excluding Japan) Implications illustrate how the next four years will be revolutionary for operations as governments adapt to the changing needs of citizens and find more efficient ways to serve them. A successful delivery of innovative government services requires an in-depth understanding of citizen needs and the ability to anticipate those needs. Technology is vital in government to facilitate better coordination and cooperation between various government agencies.

To ensure inclusivity and to reap the benefits of digitalization, countries with large populations that have low coverage of internet access should prioritize early investments in digital infrastructure, such as broadband technology. It is important that governments on all levels allocate financial resources to the promotion of digital inclusion to provide citizens with the opportunity to profit from the advantages of the internet and the services available online.

"With the use of advance digital technologies, governments would have the opportunities to explore new models and approaches in providing new or improved services, manage resources effectively, deliver relevant services that are required by the citizens, improve accountability, and as a result gain citizens' trust," says Jezamin Abdul Razak, head of Government Insight, IDC ASEAN.

| Document Preview

Worldwide Medical Devices Policy and Regulatory Update, January 2023

Jan-23 DOC # EUR249995623 Presentation

Authors:

• Nino Giguashvili

This IDC Tech Buyer Presentation provides an overview of major 2022 regulatory and policy news and initiatives shaping the technology landscape in the worldwide medical devices market. As IDC Health Insights expands its in-depth research coverage of the global medical devices industry, this document is intended to help medical devices companies and their technology vendors stay aligned with the fast-evolving policy and regulatory environment to inform their business strategies and digital initiatives and capitalize on favorable market opportunities.

| Document Preview

Deep Dive: Artificial Intelligence for Payer Use Cases

Jan-23 DOC # US49995322 Insight

Authors:

• Jeff Rivkin

This IDC Perspective takes a deep dive into artificial intelligence for payer use cases. In the past decade, health insurance companies have been looking to artificial intelligence (AI) and machine learning (ML) to identify at-risk individuals and reduce rising costs in the healthcare sphere.

It's important to note that a majority of the price consumers pay when enrolling in health insurance goes into risk prediction and risk management. By using AI to create a system that can create more accurate risk models and predict which individuals need specific types of care, health insurance providers can spend more money on their beneficiaries and less on those processes. Platforms that can take in, study, and learn from data; refine judgments; and generate intelligent insight can also greatly reduce the need for expensive human data analysts.

When AI is injected into ways of working across the payer workforce, employees can be liberated from more tactical and mundane work. They can be redirected to more strategic tasks, tapping into previously unavailable internal and external data for more insight-driven ways of working. This can translate into new products and services that improve service and member health while supporting new growth strategies for the business.

"The use of AI in health insurance is quickly driving improvements and changing the relationship between payers, providers, and members. It helps enhance and streamline the member/patient experience and make internal operations easier," says Jeff Rivkin, research director, Payer IT Strategies at IDC Health Insights. "While there is still plenty of room to enlarge scope of this technology, it is clear that AI has a foothold in payers."

| Document Preview

Payers' Guide to the Future of Trust

Jan-23 DOC # US49995423 Insight

Authors:

• Jeff Rivkin

This IDC Perspective explains why trust is the most important currency in the digital era as well as a cornerstone of digital health. To build trust, payers should implement AI-powered digital experiences that improve listening capabilities, support first-time resolution of member issues, and improve the consistency and clarity of the information provided. If there is no member trust, then engagement, loyalty, and future growth hang in the balance.

"Member trust is not a 'soft' issue for payers. It is a must-have foundation that brings strategic value to the business in the digital economy. Trust is a key driver of member and provider retention and is the lifeblood of the payer business model," says Jeff Rivkin, research director for IDC Health Insights.

| Document Preview

IDC FutureScape: Worldwide Healthcare Industry 2023 Predictions — Asia/Pacific (Excluding Japan) Implications

Jan-23 DOC # AP49068823 Presentation

Authors:

• Manoj Vallikkat
• Calvin Lau
• Mutaz Shegewi
• Lynne Dunbrack

This IDC study presents the top 10 predictions for the healthcare industry in Asia/Pacific (excluding Japan) (APEJ), for the next five years. In the process of aligning with the care needs, healthcare organizations are set to have increased priority on establishing "care anywhere" programs, leveraging clinical data, exploring seamless connectivity, and automating care processes, along with strong anchoring on trust, compliance, and explainability.

IDC's healthcare industry top 10 predictions provide guidance to healthcare leaders on preparing and responding to the major storms of disruptions, big tech flips, and the after-effects of the pandemic.

"The healthcare delivery system in Asia/Pacific is undergoing a transition toward patient-centricity. This transition is strongly facilitated by the evolution of the digital front door, healthtech ecosystem, and enhanced focus on data, redefining care further into care anywhere, predictive care, and personalized care. Although there is focus on the use cases that leverage emerging technologies, moving forward, the industry will witness increased involvement of line-of-business (LOB) heads along with IT leaders, as part of the ecosystem," says Manoj Vallikkat, senior research manager, IDC Asia/Pacific Healthcare Insights.

| Document Preview

IDC PeerScape: Practices to Successfully Implement Mobility as a Service

Jan-23 DOC # EUR149313223 IDC DecisionScape

Authors:

• Massimiliano Claps
• Rimal Likhari

This IDC PeerScape explores how public transportation authorities and transportation operator executives are using MaaS to deliver on the promise of meeting customers to travel in a convenient way, when it suits them, and at a reasonable cost. At the same time, MaaS is enabling transport operators and planners to optimize usage of capital-intensive asset capacity, launch new revenue-generating services. and encourage a modal shift to public modes of transport among citizens.

In other words, enabled by data and technological innovation, MaaS can empower transport enterprises to transform data into insights, which should help them empower customers to make more informed and agile decisions about the cost, convenience, and environmental sustainability of their mobility choices.

To understand how Europe is progressing in its journey and to identify critical success factors, IDC analyzed several examples at the leading edge of adopting MaaS.

"Data is key to enabling use cases across the connected transport or MaaS experience from journey planning, to booking, navigating, and getting insurance. To implement MaaS successfully and build digital twins on top, transport operators will need to be able to scale usage, provisioning, and intermediation of data," said Rimal Likhari, research manager, IDC Government Insights.

| Document Preview

Industry Personas Handbook: Worldwide Healthcare 2022/2023

Jan-23 DOC # US49873522 Presentation

Authors:

• Federico Mayr
• Silvia Piai
• Manoj Vallikkat
• Lynne Dunbrack

This IDC Presentation examines IDC's Worldwide Healthcare Provider Personas Handbook, which is designed to provide technology vendors a better understanding of their buyer personas. It aims to answer the following questions:

Who are the key personas I need to address with my:

• Offering (products and services)
• Marketing messages
• Sales campaign
• Sales activity

What are their strategic priorities and their day-to-day activities?

What are their major pains and challenges?

What are their KPIs?

This IDC Presentation focuses on the C-suite level and provides an overview of the key executives in healthcare provider organizations. The strategic priorities, pain points, and KPIs described for each persona are intended to support the early stages of the sales funnel such as in the stages of awareness creation, interest, and consideration. It will not focus on how to approach procurement departments once decisions for purchase have been made.

"This Industry Personas Handbook provides meaningful buyer archetypes that vendors can use to assess their healthcare go-to-market strategies and messaging. This handbook will help them driving greater interest and engagement from a broader group of healthcare decision makers and influencers," said Silvia Piai, research director, IDC Health Insights. "The personas in this handbook hold the authority to make purchasing decisions that influence the achievement of the strategic goals of a healthcare provider," said Federico Mayr, research analyst, IDC Health Insights.

| Document Preview

Innovating With 5G in the Healthcare Sector

Dec-22 DOC # EUR149960422 Presentation

Authors:

• Federico Mayr
• Silvia Piai
• Richard Thurston

This IDC Market Presentation examines the role of 5G in healthcare transformation, looking at key applications and use cases, the role of CSPs (with case studies and recommendations), and a detailed focus on mobile private networks in the healthcare sector. The healthcare sector offers a significant opportunity for technology providers, with 5G playing a key enabling role.

| Document Preview

The European Health Data Space: Opportunities for European Healthcare and Life Sciences

Dec-22 DOC # EUR149927622 Presentation

Authors:

• Silvia Piai

This IDC Tech Buyer Presentation provides an overview of the European Health Data Space (EHDS) initiative. It examines how the EHDS can create an ecosystem comprising rules, common standards/practices, infrastructures, and a governance framework for primary and (more importantly) secondary use of health information in Europe. It analyzes opportunities and key challenges that the EHDS brings for European healthcare and life sciences organizations.

This presentation was delivered on November 3, 2022, during the Common European Data Spaces and the Data Economy webinar. This webinar is part of activities for the European Data Market study 2021-2023, a project led by IDC in cooperation with the Lisbon Council.

The European Data Market is a European Commission–funded study that aims to define, assess, and measure the European data economy, with an eye toward supporting the data value chain policy of the European Commission. The program focuses on developing an innovative data ecosystem of stakeholders that drives the growth of this innovative market in Europe. The main results will feed into the annual reviews of the Digital Agenda Scoreboard.

| Document Preview

Worldwide Medical Devices Key IT Deals and Initiatives Update, 3Q22

Dec-22 DOC # EUR149914222 Insight

Authors:

• Nino Giguashvili
• Federico Mayr
• Silvia Piai

This IDC Perspective provides IDC Health Insights' overview of key IT deals, news, and digital initiatives in the worldwide medical devices market in 3Q22. This is the first in the new quarterly series of reports that IDC Health Insights has launched following the expansion of its in-depth research coverage of the worldwide medical devices market.

"In the evolving industry environment, medical device market players must closely follow the global industry trends and larger ecosystem developments to capitalize on favorable opportunities and strengthen their resilience to survive and thrive in the next normal. We hope these quarterly document series will benefit all stakeholders in the extended medical devices ecosystem," said Nino Giguashvili, research manager, IDC Health Insights.

| Document Preview

ESG as a Key Driver for Medical Devices Industry Modernization

Dec-22 DOC # EUR249958722 Presentation

Authors:

• Nino Giguashvili

This IDC Survey Spotlight examines the actions and practices medical devices companies are adopting to drive sustainability and deliver on the new global standards for environmental, social, and governance (ESG) goals.

The document offers insights into the impact of new global sustainability standards on the business agendas and technology investment priorities of medical devices organizations. The analysis is based on the medical devices sample of IDC's European Healthcare and Life Sciences Insights Survey, 2022.

| Document Preview

Medidata NEXT 2022: Solving the Impossible

Dec-22 DOC # US49893022 Insight

Authors:

• Nimita Limaye
• Michael Townsend

This IDC Perspective reviews the industry analyst event recently hosted by Medidata (a Dassault Systemes [DS] company) from November 15 to 16, 2022, in New York. It was addressed by Life Sciences and Healthcare Sector Board Chairman, DS, Tarek Sherif; co-CEOs of Medidata (Rama Kondru and Sastry Chilukuri); and the CEO of Patient Cloud (Anthony Costello), as well as Medidata's leadership, partners, and customers who outlined the new offerings and the strategic road map for Medidata in life sciences.

"As technology adoption continues to scale rapidly in the life sciences industry, the industry and technology providers continue to innovate; pharmas and biotechs are looking for solutions that will drive quality and compliance, accelerate time to market, and weave in both a site-centric and a patient-centric focus. Technology solutions that power decentralized clinical trials, that drive diversity and equity, that improve access, that integrate a risk-based quality management strategy, and that drive interoperability will serve as differentiators and define the pace of innovation for the life sciences industry," says Dr. Nimita Limaye, research vice president, Life Sciences R&D Strategy and Technology at IDC Health Insights.

"Consolidated clinical trial results, augmented by real-world data and patient and provider insights, can help construct rich patient journey experiences that help life sciences companies and healthcare providers find patients who can benefit from innovative therapies and result in improved health outcomes and better knowledge sharing between researchers, medical affairs experts, providers, and patients," says Michael Townsend, research director, Life Sciences Commercial Strategies at IDC Health Insights.

| Document Preview

U.S. Consumer and Provider Adoption Trends: Remote Patient Monitoring

Dec-22 DOC # US49339723 Presentation

Authors:

• Lynne Dunbrack

This IDC Tech Buyer Presentation analyzes data from IDC's January 2022 U.S. Healthcare Provider Technology and Connected Health Survey and IDC's January 2022 U.S. Consumer Healthcare Survey, with a focus on how health provider organizations are deploying remote health monitoring and wearable devices and consumers' adoption of them, respectively. This study also examines consumer satisfaction levels with using these devices.

"Healthcare organizations are deploying remote health monitoring and wearable devices to enable care anywhere and hospital-at-home initiatives," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "As healthcare organizations embark on their remote health monitoring strategy, they need to understand how their clinicians and patients want to use this patient-generated information to ensure all constituents' expectations are met."

| Document Preview

Consumer and Provider Adoption Trends: Virtual Care

Dec-22 DOC # US49339623 Presentation

Authors:

• Lynne Dunbrack

This IDC Tech Buyer Presentation analyzes data from the U.S. Healthcare Provider Technology and Connected Health Survey, January 2022, and U.S. Consumer Healthcare Survey, January 2022, with a focus on how health provider organizations are deploying technology to support virtual visits and consumers adoption of them, respectively. This document also examines consumer satisfaction levels with the virtual visit experience.

"The lines between in-person care and digital-first care is blurring as consumers seek more convenient access to care," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "As healthcare organizations embark on expanding their telehealth/telemedicine strategy to include virtual care, they should identify people, technology, clinical workflows, and business processes to reduce risk, promote adoption, and realize the benefits of virtual care."

| Document Preview

PwC Live 2022: Delivering the New Equation for the Public Sector

Dec-22 DOC # US49915922 Insight

Authors:

• Ruthbea Yesner
• Nimita Limaye
• Lynne Dunbrack

This IDC Market Note reviews the industry analyst event recently hosted by PwC and summarizes PwC's plans to drive large-scale transformation, business process reengineering, change management, and compliance.

"Digital transformation can transition organizations from being 'fit for purpose' to being 'fit for the future.' Agile innovation and workforce transformation are needed to weather the storms of disruption that are rocking the world today," states Lynne A. Dunbrack, group vice president, Public Sector at IDC.

| Document Preview

Microsoft Cloud for Sovereignty Aims to Make Digital Sovereignty Easy

Dec-22 DOC # EUR149607422 Insight

Authors:

• Massimiliano Claps
• Adelaide O'Brien

This IDC Market Note analyzes Microsoft's announcement of Microsoft Cloud for Sovereignty. Microsoft Cloud for Sovereignty is a new solution that aims to enable public sector customers to build and digitally transform workloads in the Microsoft Cloud while meeting their compliance, security, and policy requirements.

"Microsoft Cloud for Sovereignty is a compelling response to announcements made in the past year by many global cloud providers that are trying to align with the digital sovereignty requirements of many enterprises, particularly public sector organizations and especially in Europe," said Massimiliano Claps, research director, IDC Government Insights.

| Document Preview

Sovereign Clouds and the Digital Sovereignty Imperative: Europe's Quest for Digital Independence

Dec-22 DOC # EUR149098122 Insight

Authors:

• Rahiel Nasir
• Duncan Brown
• Ewa Zborowska
• Ralf Helkenberg
• Penny Madsen
• Archana Venkatraman
• Massimiliano Claps
• Filippo Vanara

This IDC Market Perspective discusses digital sovereignty, which is becoming an important topic in Europe given legislation and judicial rulings that have come into force in recent years. While data sovereignty is now well established in Europe following the introduction of GDPR in 2018, IDC expects digital sovereignty to gain greater traction over the next few years and beyond, with sovereign clouds playing a key role. Data and cloud sovereignty are subsets of digital sovereignty, which expands the debate beyond data to entire architectures, processes, and operations.

"Digital sovereignty is being driven by states and organizations that want to control their digital destinies and their data, particularly in light of recent EU rulings and legislation," said Rahiel Nasir, associate research director, European Cloud. "There are benefits to be had here. Adopting digital sovereignty principles can help enterprise organizations enhance operational resilience, make them more trustworthy, and place them in a stronger position to meet current and upcoming regulations, not just in the EU but also globally, thus opening up new markets."

| Document Preview

Life Science Revenue Management in the Cloud, 2022

Dec-22 DOC # US49929722 Presentation

Authors:

• Michael Townsend

This IDC Survey Spotlight analyzes trends and deployment plans based on results from IDC's Industry CloudPath Survey (April 2022) and IDC's Life Sciences DX Survey (March 2022). Life science companies are increasingly deploying their revenue management solutions in the cloud.

| Document Preview

Deployment of AI in Life Science Commercial Use Cases, 2022

Dec-22 DOC # US49938422 Presentation

Authors:

• Michael Townsend

This IDC Survey Spotlight analyzes deployment of AI in selected life science commercial applications and use cases, based on responses in IDC's Industry AI Path Survey, September 2022.

| Document Preview

The Value of a Modern Data Infrastructure to Accelerate Clinical Diagnosis: The Case of Munich Leukemia Laboratory

Dec-22 DOC # EUR149888022 Insight

Authors:

• Adriana Allocato
• Silvia Piai

This IDC Perspective illustrates the case of Munich Leukemia Laboratory (MLL), which adopted a cloud-first strategy to address its increasing compute and storage needs as well as support its business innovation plans. The case analyzes key factors that helped MLL to successfully analyze and process next-generation sequencing (NGS) and other diagnostic data in the cloud.

"As European healthcare providers pursue data-driven care delivery models, cloud technology investments are critical to support data integration, data sharing, and the use of advanced analytics and AI. By adopting cloud-first strategies, healthcare organizations reimage their IT enterprise architecture to streamline operations as well as improve their productivity and quality of care," said Adriana Allocato, research manager, IDC Health Insights Europe.

"The opportunities offered by cloud have been a catalyst of greater collaboration between clinical and IT professionals to streamline processes and develop new services, bringing innovation in the business model of MLL as well," said Silvia Piai, research director, IDC Health Insights Europe.

| Document Preview

IDC's European Government Executive Summit, 2022: Snapshot

Nov-22 DOC # EUR148638622 Insight

Authors:

• Louisa Barker
• Massimiliano Claps
• Joe Dignan
• Remi Letemple
• Rimal Likhari

This IDC Perspective summarizes key highlights from IDC's 2022 European Government Executive Summit. The pandemic has meant that citizen-centric digital transformation went from a direction of travel to a race for survival. We have the perfect storm for change in the public sector: a system shock driven by the pandemic, a burning platform with climate change, and a large injection of investment. The public sector is betting the farm on optimizing its use of data and is in the process of gearing up to turn data into information to enable insights to drive impact.

"Despite the fact that we were talking about technology, the main focus of the discussion was citizens' expectations and how technology can help us reach out to them," said Joe Dignan, Associate Vice President and Head, IDC Government Insights Europe.

"We talked about free movement and dignity, and the changes to come in governments are really exciting. With what we are all currently enduring, it is great to note that we are all on the same path", said Massimiliano Claps, Research Director, IDC Government Insights Europe.

| Document Preview

Payer Payment Integrity Becoming More Predictive, Integrated

Nov-22 DOC # US49838122 Insight

Authors:

• Jeff Rivkin

This IDC Perspective highlights how payer payment integrity is becoming more predictive and integrated. Payers and providers are working diligently to make accurate payments to providers in a single pass with precise audit trails and embedded business intelligence to facilitate better relationships with providers, reduce waste, and improve financial performance.

"Payment integrity suites that provide a single solution for both pricing and editing, handling all lines of business, connecting all core claims platforms, handling both fee-for-service and fee-for-value contracts will become the enterprise standard for payers over the next three years. Payers that can overcome organizational fragmentation with common, integrated, transparent technology will benefit greatly," says Jeff Rivkin, research director for Payer IT Strategies for IDC Health Insights.

| Document Preview

IDC Market Glance: Healthcare Ecosystem, 4Q22

Nov-22 DOC # US48583722 Presentation

Authors:

• Lynne Dunbrack
• Jennifer Eaton
• Jeff Rivkin
• Mutaz Shegewi

This IDC Market Glance provides a landscape view of the key technology markets for 2022. Vendors in each subcategory may evolve and change each year to create a representative collection.

"2022 brought a flurry of mergers and acquisitions (e.g., Oracle and Cerner, UHG/OptumInsight and Change Healthcare) that will impact the long-term trajectory of healthcare technology goals such as increased interoperability, efficiency, individualized healthcare experiences, and greater access to quality care. Building on residual challenges related to COVID-19 and driving the need for technology to offset these challenges, healthcare is also facing pressures related to inflation and labor and skill shortages that will inform technology investments." — Lynne A. Dunbrack, group vice president, IDC Health Insights

| Document Preview

How European Governments Can Use Data for a Purpose

Nov-22 DOC # EUR149789122 Insight

Authors:

• Massimiliano Claps

This IDC Perspective discusses the strategic role of data for European governments that want to improve people's well-being, create livable places, and improve societal outcomes.

| Document Preview

Worldwide Medical Devices, 2022

Nov-22 DOC # EUR149804422 Presentation

Authors:

• Nino Giguashvili
• Federico Mayr
• Silvia Piai

This IDC Market Analysis Perspective examines the worldwide medical devices market. It delivers a concise view of the current state of the market and its digital transformation trends, provides an overview of the ecosystem of players, and offers insights into the impact of future trends. Medical device organizations' IT executives and their IT vendors can use this information to understand key industry impacts to seize market opportunities.

"The value chains of medical devices companies are rapidly changing to support the evolution toward integrated and personalized healthcare models and the adoption of innovative and complex approaches such as precision medicine. At the same time, medical devices companies will need to help healthcare organizations to lower costs and become more resilient. This requires creating value beyond the device that can be achieved only by adopting new, digitally enabled business and operating models," said Silvia Piai, research director, IDC Health Insights. "Forward-looking technology companies will leverage their digital strategies also to adapt to the fast-evolving regulatory landscape worldwide, which includes new ESG, quality, and safety requirements," said Nino Giguashvili, research manager, IDC Health Insights. "Moreover, looking beyond traditional B2B markets, digitally enabled value propositions will be a precondition to seize new opportunities offered by healthcare consumerization and the new B2C play," said Federico Mayr, research analyst, IDC Health Insights.

| Document Preview

Google Cloud Next '22: GCP Evolves from New Entrant to Established Player in the European Public Cloud Market

Nov-22 DOC # EUR149825122 Insight

Authors:

• Giulia Carosella
• Giovanni Cervellati
• Massimiliano Claps
• Rimal Likhari
• George Mironescu
• Angela Vacca

This IDC Market Note discusses announcements during Google Cloud Next '22.

"Google Cloud Next '22 announcements show Google Cloud Platform's commitment to evolve from a follower to a main player in the European enterprise public cloud market. GCP's success will depend on its ability to offer differentiated solutions in data management and analytics, make cloud infrastructure affordable and secure on Europe terms, leverage Workspace as a door opener, scale its sustainability, and develop an industry-focused go to market," said Massimiliano Claps, IDC Government Insights research director