Latest Research

Summary

This IDC MarketScape analyzes vendors of EHR systems to healthcare providers in Europe. It evaluates their current capabilities, future strategies, and comparative business in the marketplace. The evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria and highlights the most influential factors for success in this market in the short and long terms. It serves as a valuable guide to help organizations make informed decisions in choosing the most suitable solution provider.

"With the aim to improve quality care, increase operational efficiency, and enhance clinicians' experience, European healthcare providers are actively seeking to harness the value of healthcare data by prioritizing investments in EHR systems," said Adriana Allocato, research manager, IDC Health Insights. "New EHR solutions include a wide breadth of functionalities for ensuring seamless data interoperability and integration as a foundation for data-driven care."

"Healthcare organizations understand that meeting current demand for healthcare services requires a strategy that not only prioritizes improved and equitable outcomes, but also empowers the workforce and enhances operational efficiency. Adopting reliable, secure, and scalable EHR solutions underpinned by an architecture that emphasizes technical, semantic, and process interoperability is crucial to meet these complex demands. They aim to unleash health data's potential, ensuring intelligent, seamless experiences and facilitating connections with broader healthcare ecosystems, paving the way for innovation and resilience," said Silvia Piai, research director, IDC Health Insights.

Summary

This IDC Perspective describes how governments are investing across the data continuum to drive better people skills, greater transparency of data, improved cybersecurity, and more intelligent procurement. Over 50 government executives shared experiences and best practices of this use of data at the 2023 IDC Government Xchange in Amsterdam.

"If we want to achieve greater goals and improve citizens' trust and quality of life, there is only one way — cooperation through data sharing. This will be the key to tackle strategic societal challenges and build a purpose-driven society," said Louisa Barker, senior research manager, IDC Government Insights EMEA.

Summary

This IDC Market Presentation defines each of the four trends in payer IT to provide context for planning in 2024. It then provides essential guidance for payers within the context of these trends. These trends have been presented to multiple payer-supplying vendor user groups in 4Q23. Each trend is complex, nonintuitive, and layered.

"Payers are undergoing a crisis of relevance, cost, and increased consumer expectations. Their core business model is failing; they are limited by regulation, costs beyond their control, legacy technical debt, and a supercharged retail environment that causes their members to demand a retail-like excellence while providing the security and privacy of the past," says Jeff Rivkin, director of Payer IT Strategies at IDC Health Insights.

Summary

This IDC Market Presentation provides an IDC Industry Buyers Handbook, which aims to help technology vendors understand what drives buyers in the worldwide healthcare industry regarding their technology purchasing decisions. Vendors can use this handbook to:

• Identify the current trend-specific technology focus of buyer organizations
• Align the company's proposition with buyers' strategic priorities
• Position the technology offering to respond to buyers' business objectives
• Develop a compelling narrative that resonates with buyers' requirements

Technology vendors' executives in areas such as marketing, sales, and product strategy can leverage insights from this handbook to inform and formulate their approach with buyers within the worldwide healthcare industry. Insights provided in this handbook are largely based on IDC survey data and leverages senior IDC analysts' knowledge, IDC research, and ongoing conversations with key industry players.

"Amid economic and geopolitical uncertainties, global healthcare organizations must prioritize optimized IT infrastructure for current care delivery and innovation. As AI adoption surges, objective assessments of AI providers are essential. Collaboration with trusted automation experts is crucial for workforce enhancement and tackling labor shortages. The emphasis on patient engagement remains pivotal for improved health outcomes in this dynamic healthcare landscape," said Federico Mayr, research analyst, IDC Health Insights.

Summary

This IDC Perspective presents a summary of quotes from the HLTH conference held in Las Vegas, Nevada, October 8–11, 2023. At the HLTH conference, 150 sessions were held over 3 days showing the diversity and energy in the healthcare sector.

"The HLTH conference provides investors, vendors, providers, payers, and life science companies with a forum to enjoyably interact with snackable content, an energetic atmosphere, and a flash only found in Las Vegas. Healthcare and payer professionals should add this conference to their short list," states Jeff Rivkin, research director, IDC Health Insights.

Summary

This IDC Survey leverages data from IDC's 2023 EMEA Cloud Survey to explore European government sector cloud computing trends across the following themes:

• Cloud value realization
• App/workload modernization
• Industry clouds
• Generative AI
• Digital sovereignty

The analysis is based on the survey of 120 interviews with government executives from 17 European countries.

Governments across Europe are prioritizing the adoption of cloud for their digital projects. However, they diverge when it comes to the approaches they implement, the ways they regulate the cloud market, and the ways they adopt digital sovereignty.

"Regulatory compliance and the need to better leverage data for decision making have nudged governments to prioritize migrating their data storage and analytics workloads and applications. Government-specific or proprietary applications come next in the modernization road map," said Rimal Likhari, research manager, IDC Government Insights.

Summary

This IDC Survey explores the key strategies and technology capabilities being prioritized by global medical device manufacturers to overcome major challenges, mitigate supply chain risks, and build long-term resilience.

The analysis presented here is based on a sample of medical device manufacturers that participated in IDC’s Global Supply Chain Survey, 2023, conducted in March among organizations from various industries across North America, Europe, and Asia/Pacific.

Summary

This IDC Survey Spotlight leverages data from the IDC EMEA Cloud Survey, 2023, to explore European governments' preferred approach for the workloads or applications that they plan to modernize or migrate to cloud. Governments across Europe are prioritizing the adoption of cloud for their digital projects. However, they diverge when it comes to their approaches, whether regulating the cloud market or adopting digital sovereignty. The analysis is based on the survey of 120 interviews with government executives from 17 European countries as part of the IDC EMEA Cloud Survey.

"Regulatory compliance and the need to better leverage data for decision making has nudged governments to prioritize migrating their data storage and analytics workloads and applications. Government-specific or proprietary applications come next in the modernization road map," said Rimal Likhari, research manager, IDC Government Insights.

Summary

This IDC Survey examines results from IDC's Worldwide Future of Industry Ecosystems Survey.

In May and June 2023, we fielded our third annual global survey to 1,288 executives across 5 regions and 11 countries. The goal was to determine executive and business leader sentiment on industry ecosystems, maturity of current approach, and future plans for IT and use case investment. Respondents spanned multiple domains including CXOs, business-line executives, and IT leadership. Industry coverage is across 10 industries: architecture/engineering/construction (AEC); energy; discrete and process manufacturing (and subindustries); healthcare; life sciences; financial services; government and education; telco, media, and entertainment; retail; and transportation/logistics.

Key findings from the survey include:

• Improving end-customer engagement is a primary driver of industry ecosystems.
• AI is growing in importance as a key decision-support technology in industry ecosystems.
• Environmental sustainability remains a key initiative for industry ecosystem partners.

What is clear is that organizations in every industry are looking to open and expand their industry ecosystem as part of becoming a digital-first business. Shared data and insights, shared applications, and shared operations and expertise are enhanced with this approach — becoming not only a way to ensure flexibility and resiliency but also a way to grow revenue and profitability.

This document is focused on the healthcare industry. While operational efficiency and cost savings are paramount, improving patient engagement and of course outcomes through data, technology, and expertise continues to be a focus. To achieve this, healthcare organizations are focused on expanding their ecosystems to a multifaceted set of partners so there is on-demand and as-needed data, applications, capacity, and capability to complement their operations. Multiple examples of the future of industry ecosystems exist in this industry (highlighted in this document), proving the benefit of sharing data and insights, sharing and codeveloping applications, and sharing operations and expertise across ecosystems.

Summary

This IDC Tech Buyer Presentation provides tech leaders with guidance on key considerations for building value for the organization with generative artificial intelligence (GenAI). The guide outlines a path for getting started with GenAI and establishing use cases that deliver the highest business value. Leaders will find ways to develop organizational guardrails and appropriately assess risks. CIOs and CTOs can't block GenAI but must closely guide its integration into enterprise technology.

The tech industry is at a seminal moment. Rarely has a technology emerged with as much executive support, defined business outcomes, and rapid adoption as generative AI. IDC has found that already a third of worldwide enterprises are significantly investing in GenAI. Technology leaders need to take action early just to keep pace with competitors. At the same time, enterprises must embrace generative AI responsibly and effectively to get the best value and avoid unintended risks.

"Generative AI potential for innovation and disruption is on a scale comparable to the introduction of the internet and the smartphone," says Ritu Jyoti, group VP, Artificial Intelligence and Automation Research at IDC. "Enterprises need to understand and embrace generative AI responsibly, while pursing value and helping their organizations achieve sustainable competitive advantage."

Summary

This IDC Survey analyzes the results of IDC's 2023 EMEA Cloud Survey, with a focus on the adoption of industry clouds by country and industry. Industry clouds are a strategic area of investment for public and private sector organizations in EMEA, with over 80% of EMEA executives stating that they are using or planning to use industry cloud solutions.

Summary

This IDC Survey analyzes the results of IDC's EMEA Cloud Survey in August and September 2023, with a focus on the adoption of industry clouds by country and industry. Industry clouds are a strategic area of investment for public and private sector organizations in EMEA to reduce cloud total cost of ownership and to enhance regulatory compliance and resilience.

Summary

This IDC study discusses how digital transformation accurately characterizes the life science industry's ongoing efforts to transform itself as it seeks to find new paths to innovation, optimize operational efficiency and effectiveness, and regain long-term sustainability. As in other industries, the digital transformation journey begins with a common definition of the mission, strategic priorities, and programs so that individual projects or use cases can better align with a life science company's overall goals and objectives.

"Digital transformation continues to transform patient and HCP engagement and fuel innovation in the life science industry. With the increasing adoption of newer technologies such as federated learning platforms, prescription digital therapeutics, and the metaverse, including AR, VR, and MR, it is essential to have a clear understanding of the digital taxonomy for life sciences and to be cognizant of the use cases where these disruptive technologies are being applied," says Dr. Nimita Limaye, research VP, Life Science R&D Strategy and Technology, IDC Health Insights.

"Digital transformation in the life science industry is moving forward rapidly. 3rd Platform technologies such as cloud, mobile, big data and analytics, and social data are already woven into the life science commercial arena. Emerging technologies like AI and RPA are accelerating productivity for commercial teams by maximizing message impact and relevance while reducing duplicate or confusing interactions with HCPs. In life science supply chains, IoT networks and platforms are enabling tracking and monitoring of sensitive and rare biologic drugs, allowing rapid deployment to patients in critical need around the globe. From the manufacturing floor to doctors' offices, digital technology is improving quality, efficiency, and patient experience," says Michael Townsend, research director, Commercial Life Sciences, IDC Health Insights.

Summary

This IDC Survey analyzes results of IDC's EMEA Cloud Survey, 2023, with a focus on the adoption of industry clouds by country and industry. Industry clouds are a strategic area of investment for public and private sector organizations in EMEA, and they expect hyperscalers and enterprise software vendors to be their key partners to realize the benefits of industry clouds.

Summary

This IDC Tech Buyer Presentation explains how to leverage digital innovation in the healthcare industry. Patients, healthcare providers, and other industry stakeholders are now moving to a fully digitalized offline-to-online patient journey; this is opening new opportunities in the research and development of medicines and the delivery of healthcare services, while resolving barriers to treatment and improving patient outcomes. Healthcare organizations have digitally transformed to become a real digital business.

This presentation examines how running a digital business is more than integrating technology. As healthcare organizations' needs are firmly planted in a digital-first world, they need to constantly focus on innovation to address patient expectations, clinicians' experience, and the development of an ecosystem of multiple stakeholders.

This presentation was delivered on September 28, 2023, during IDC Directions Portugal, in Estoril. IDC Directions Portugal is one of the most important event about digital transformation in the country.

Summary

This IDC study provides IDC's top 10 predictions for future of industry ecosystems.

"The move to more open, extended, pan-industry ecosystems is the next phase of digital transformation. Organizations continue to recognize that innovation is more successful, resiliency is stronger, and customer, consumer, citizen, or patient experience is better with a varied, diverse ecosystem of partners in place," said Jeff Hojlo, research vice president, Future of Industry Ecosystems.

Summary

This IDC study provides executives across the globe with actionable insights and analysis for future healthcare industry scenarios.

"The 2024 worldwide healthcare industry predictions show that the industry is at an inflection point, being driven largely by the need to master AI everywhere and the drive to automate, while there continues to be a growing emphasis on sustainability and governance to build resilient systems that can adapt to evolving challenges," says Mutaz Shegewi, research director, IDC Health Insights. "The healthcare industry is not just navigating challenges but seizing opportunities for sustained growth. As the healthcare industry finds itself at the nexus of enduring, interconnected challenges and opportunities, traditional models are giving way to innovative paradigms demanding not just reactive measures but proactive strategic investments in technology and human capital. The imperatives for rapid action and strategic foresight have never been more pronounced as the industry landscape continues to evolve in complex, interlinked dimensions."

Summary

This IDC FutureScape presents the top 10 insurance industry predictions for 2024. Each prediction is shaped by a shared set of key drivers, serving as a planning tool for technology leaders and their line-of-business (LOB) counterparts in their IT strategic planning efforts. The 2024 edition of the IDC FutureScape for insurance underscores the vital need for insurers to embrace an ambidextrous approach. This approach is crucial for striking a balance between mitigating risks and exploring new opportunities to ensure survival and prosperity in the face of uncertainties. It has become imperative to shatter the industry's silos and organizational boundaries by strategically adopting digital technologies. These technologies are instrumental in unlocking the sector's full societal impact. For the next five years, insurers are at a critical juncture where they must pioneer digital-first strategies. This pioneering effort involves leveraging emerging technologies such as trusted data exchange platforms, telehealth solutions, "climatech" innovations, and digital twins, as well as the significant advancement of large language models (LLMs) and multimodal generative AI models such as DALL-E.

"In an era defined by uncertainty, where a multitude of challenges and opportunities coexist, digital maturity is no longer a choice — it is the essential foundation of the modern competitive arena. Insurers must master the art of balancing digital innovation with risk mitigation to enhance their digital capabilities," said Davide Palanza, research manager at IDC Financial Insights. "As insurance leaders grapple with the imperative of deriving tangible value from their digital endeavors, the future belongs to those that embrace emerging technologies with sharp business insight and foresight. What's at stake isn't merely survival; it's about leading the charge in reshaping the future of the insurance sector."

Summary

This IDC study discusses the top 10 predictions for the life sciences industry for 2024.

"'Reinvent' is very much the new tagline for the life sciences industry. The 2024 worldwide life sciences industry predictions focus on how the life sciences industry is reinventing itself by embedding 'as a service' and 'by design' strategies in its business models, leveraging GenAI to reimagine business processes, and weaving in intelligence and 'hyper-personalization' every step of the way," says Dr. Nimita Limaye, research VP, Life Sciences R&D Strategy and Technology at IDC Health Insights.

Summary

This IDC study provides IDC's 2024 top 10 predictions for national government.

"The drivers included in this IDC FutureScape will compel agencies to take a strategic approach to national security, sovereignty, and resilience and protection of virtual interactions as new attack surfaces and vulnerabilities are exposed and exploited by sophisticated global actors," says Adelaide O'Brien, research vice president, IDC Government Insights. "As national governments replatform the organization, the recommended actions and guidance of these top 10 predictions can enable a secure, agile, and data-driven organization supported by an innovative workforce creating well-orchestrated approaches to customer journeys," she adds.

Summary

This IDC Market Presentation provides IDC's Industry Market Forecast for worldwide healthcare. It provides technology vendor product managers and those responsible for market/competitive intelligence with an industry overview of IDC spending guide forecasts numbers as well as insights into the regional healthcare market context influencing that spend for 2023.

This report includes:

• IDC's ICT market forecast for healthcare enterprises worldwide
• IDC's market forecast for IT applications for global healthcare enterprises
• Insights into key drivers and inhibitors that have impacted and will impact IT application investment sentiment in the worldwide healthcare industry

This document also highlights recent initiatives by countries and organizations while providing top-level advice for technology suppliers for pursuing a business strategy that considers the whole healthcare ecosystem.

"The healthcare sector's shift toward digital-first strategies holds promise for enhancing patient engagement and healthcare delivery. Yet it amplifies cyberthreats and requires significant investments. To excel in this digital landscape, healthcare organizations must focus on cybersecurity, data integrity, ethical AI, and equitable access to technology-driven healthcare solutions," said Federico Mayr, research analyst, IDC Health Insights.

Summary

This IDC Market Perspective highlights major announcements made at Google Cloud Next held in San Francisco on August 29–31, 2023, with a focus on how they will impact the following industries — education, financial services, government, healthcare and life science, and retail.

"AI is everywhere, and industry leaders are working tirelessly to adapt," said Matthew Leger, research manager, Government Insights at IDC. "Google's new AI capabilities, coupled with the company's robust partner ecosystem and industry solution approach, position Google — and by extension its customers — well to serve as a strategic partner to leaders across sectors."

Summary

This IDC Survey Spotlight analyzes deployment of a number of technologies in selected life science commercial applications and use cases, based on responses in IDC's May 2023 Life Sciences DX Survey.

Summary

"The EU Data Spaces vision is shaping strategic, technical architecture, and governance principles and practices for data sharing at scale in Europe and beyond. EU member states' data officers are playing a strategic role to turn European guidelines and frameworks into practical artifacts, blueprints, and standards that can accelerate the collaboration across stakeholders," said Massimiliano Claps, research director, IDC Government Insights.

Summary

This IDC Survey Spotlight analyzes digital transformation (DX) priorities in selected life science commercial applications and use cases, based on responses in IDC's May 2023 Life Sciences DX Survey.

Summary

This IDC Market Perspective summarizes key announcements during 3DS Industry Analyst Days 2023, held on May 31 and June 1, 2023, at the Dassault Systèmes headquarters in Paris. At the event, Dassault Systèmes executives presented the company's strategy, financial updates, and key industry-specific solutions with concrete customer examples.

"At Dassault Systèmes Industry Analyst Days, the company discussed the most important use cases and customer success stories for the multiple products it has and provided extensive demos across many industry-specific use cases. The company's strong focus and leadership will continue to be essential in executing its strategy and maintaining and growing its position in the market," said Erica Spinoni, IDC European Digital Business Practice and Future of Work.

Summary

This IDC Market Presentation contains an industry analysis perspective that offers foundational insights into the global healthcare sector in 2023 for sales, marketing, and product/channel managers at technology companies. By comprehending the sector's structure, financing, and operations, as well as their impact on individual and population health, managers can pinpoint areas in healthcare operations and subverticals in which their technology products and services can make a real difference.

This report delves into key healthcare parameters, funding and governance models, and the driving forces behind ICT spending of major international private healthcare provider (HCP) organizations with a global footing in 2023.

"To excel in the global healthcare industry, tech vendors must grasp the unique health needs and dynamics of each region, customize solutions to each country, and forge local collaborations while continuing to innovate on a global scale," said Federico Mayr, research analyst, IDC Health Insights.

Summary

This IDC Survey Spotlight presents key findings from IDC's Worldwide Industry CloudPath Survey regarding key "trigger events" causing healthcare organizations to use cloud services.

"The reasons healthcare organizations are using cloud services has evolved from tactical like responding to IT budget constraints to more strategic initiatives such as digital transformation," stated Lynne A. Dunbrack, group vice president, Public Sector at IDC.

This IDC Survey Spotlight is based on IDC's April 2023 Worldwide Industry CloudPath Survey, which surveyed 100 U.S. providers' and 100 U.S. payers' cloud decision makers.

Summary

This IDC Survey Spotlight presents key findings from IDC's Worldwide Industry CloudPath Survey regarding industry clouds.

"Healthcare organizations have widely embraced industry clouds and will continue to do so," stated Lynne A. Dunbrack, group vice president, Public Sector at IDC, "because they accelerate speed to value with built-in integration, provide artificial intelligence tools to enable complex decision making, and help ensure regulatory compliance."

This IDC Survey Spotlight is based on IDC's April 2023 Worldwide Industry CloudPath Survey, which surveyed 100 U.S. providers and 100 U.S. payers cloud decision makers.

Summary

This IDC Perspective provides IDC Health Insights' overview of key IT deals, news, and digital initiatives in the worldwide medical devices market in 2Q23. This is the fourth in the new quarterly series of reports launched by IDC Health Insights following the expansion of its in-depth research coverage of the global medical devices industry.

"As medical device organizations worldwide navigate an increasingly complex healthcare landscape, the industry continues to focus on harnessing digital technologies to enhance efficiency and business performance, maximize value for customers, and align with the shifting healthcare paradigm toward patient-centricity and care personalization." — Research Manager Nino Giguashvili, IDC Health Insights

Summary

This IDC Market Glance highlights healthcare provider operational IT solutions in Europe for 3Q23.

"As healthcare organizations strive for more digitalization, they face obstacles in transitioning to new care models based on personalization and integration of services along the patient journey," said Adriana Allocato, research manager, at IDC Health Insights Europe. "Workforce shortages, inflation, supply chain constraints, reduced budgets, and depleted resources are pushing healthcare organizations to increase their investments in workflow and operational effectiveness solutions to eventually accommodate new processes and address the more competitive requirements of an increasingly private healthcare market."

Summary

This IDC Tech Buyer Presentation identifies the digital transformation (DX) use cases associated with life science strategies and provides guidance on how to prioritize them to develop a DX road map.

Summary

This IDC Tech Buyer Presentation provides a road map over three time horizons to prioritize deployment of each of the digital transformation use cases found in IDC's Worldwide Digital Transformation Use Case Taxonomy, 2023: Value-Based Health (IDC #US51044123, August 2023). Every organization should evaluate its own digital transformation strategy against the road map and make adjustments as needed based on regional and organizational circumstances.

"As healthcare organizations continue to modernize infrastructures to support cost-effective, high-quality, and equitable care, investments in AI, machine learning, and emerging generative AI tools are driving the goals of efficiency and automation while necessitating the need for careful use case vetting and strategic road map creation to ensure success." — Lynne Dunbrack, group vice president, IDC Health Insights

Summary

This IDC study discusses digital transformation (DX) in national governments and its influence on prioritizing use cases for investment as well as the mission and strategic priorities that are driving technology spending.

"As national governments invest in digital resiliency, areas of focus will include investments in cloud to extend the reach and reliability of digital services, business intelligence, and AI/ML to better leverage data and improve decision making; modernizing the work environment for employees; and greater investments in technologies that ensure sustainability and assure trust, including cybersecurity." — Adelaide O'Brien, research director, IDC Government Insights.

Summary

This IDC Market Presentation provides insights into the top 10 fastest-growing European agile work use cases from the IDC Worldwide Digital Transformation Spending Guide — April 2023 (V1 2023). For each use case, this report guides vendors in moving technical conversations with traditional IT contacts to use-case-based conversations with workforce executives (e.g., chief human resource officers, chief talent officers, chief learning officers) and broader line-of-business (LOB) and IT audiences, serving as a reference for sales pitches. The report:

• Highlights workforce personas involved in steering, financing, and influencing use cases and how they should collaborate to ensure the successful implementation of the use case
• Understands workforce-specific and overarching technology as well as architecture requirements
• Provides detailed examples of end users working and implementing each workforce/workplace/workspace-related use case

"European CEOs are still eager to invest in digital and technology solutions to enable a hybrid workplace as well as to attract and retain talents and skills, showing how workforce-related technologies still have high growth potential. On average, the use cases in the agile work lane grow faster than broader digital spending, a market still growing at a double-digit growth rate," said Erica Spinoni, senior research analyst, European Digital Business Practice and Future of Work.

Summary

This IDC Market Glance analyzes the landscape of information and operational technology providers offering solutions for railway operators worldwide.

Railways business and operating models are increasingly relying on technology solutions that are used to support passenger experience, operations, traffic control business process, and the underpinning data, platform, and infrastructure and connectivity solutions. IDC's research shows that railways are investing in technology innovation to achieve four interdependent strategic business goals:

• Increase operational efficiency, while targeting net-zero impact​
• Increase capacity utilization by combining intelligent scheduling, dispatch, and traffic control systems to increase frequency of travel and smart predictive operations to help prevent delays and disruptions 
• Ensure that efficiency goes hand in hand with safety and security, even with higher utilization rates thanks to digitally enabled physical security systems, regulatory compliance of operations and cybersecurity​
• Increase revenue growth through innovative service offerings, often by making train stations the anchors of a mobility-as-a-service ecosystem

A handful of global rolling stock OEMs dominate the supply of trains and have expanded their offerings to deliver train traffic control systems, energy management systems, operations and maintenance professional services, and cybersecurity services.

However, due to advances in AI, Internet-of-Things (IoT) and edge computing, drones, 5G, and advanced human-to-computer interfaces as well as the proliferation of sensor and location-based data, a wide variety of other technology vendors have launched offerings for railways in areas such as predictive maintenance and operations, digital twins, journey planning and booking, passenger marketing, ticketing and loyalty programs, and cybersecurity.

Summary

This IDC Perspective analyzes trends and best practices in the fast-evolving market for video surveillance solutions for transportation hubs, such as airports, train stations, bus stations, subway stations, and ports.

"Transportation hubs are key nodes of global passenger and freight transportation infrastructure and economic growth engines for the regions where they are located. To deliver on their strategic goals while reducing risks, transportation hubs operate expensive assets, complex operations, and high-volume services that expose them to physical security and safety risks. To tackle those risks, they are investing in modernizing video surveillance solutions so that they can realize the benefits of security and safety use cases as well as customer experience, operational effectiveness, and environmental sustainability use cases," said Massimiliano Claps, IDC Government Insights research director.

Summary

This IDC Market Note analyzes Google Cloud announcements that prove its continued commitment to the cloud market in Germany, particularly its partnership with T-Systems to develop their joint sovereign cloud offering.

Summary

This IDC Innovators profiles three emerging vendors: Current Health, Huma and TytoCare. These companies offer to the global healthcare and life sciences ecosystem innovative digital health solutions for remote patient engagement and virtual care to enable patient-centric healthcare delivery models and decentralized clinical trials. IDC Innovators are emerging vendors with revenues more than $100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both.

"Technology-enabled virtual care solutions have become pivotal at the intersection of healthcare and life sciences to support remote patient monitoring and engagement, driving a transformative shift toward new, patient-centric models of health care delivery and clinical research," said Nino Giguashvili, research manager, IDC Health Insights. "Following the period of exponential surge experienced throughout the COVID-19 pandemic, virtual care has now reached a critical juncture that will shape its future trajectory. The vendors featured in this report exemplify the evolution of business models and value propositions, as they work toward seamlessly integrating, standardizing, and scaling the scope of virtual care within the broader patient journey," said Silvia Piai, research director, IDC Health Insights.

Summary

This IDC Market Presentation provides an overview of digital business developments in Europe in 1H23. It covers news, significant deals, policy announcements, regulatory actions, emerging technology developments, and investments that could impact markets locally and regionally. Companies featured include Accenture, Atos, AWS, Clearview AI, Deutsche Boerse, DXC, IKEA, Intel, Getir, Max Planck Society, Mercedes-Benz, Microsoft, Mistral AI, NVIDIA, OpenAI, Oracle, Salesforce, SAP, Unilever, Three UK, Vodafone, and Volkswagen/CARIAD.

It also highlights results from IDC's European Future Enterprise Resiliency and Spending Surveys, which examines end-user sentiment around major concerns and IT investments. Due to significant momentum driven by generative AI, this presentation also provides a snappy and snackable overview of the most important news and developments in this area.

"Since the beginning of the year, there has been growing confidence among European organizations to increase IT spending, especially comparing the January–June period year over year. In fact, the share of companies planning to increase IT spending has almost doubled. This is a clear sign that European companies consider technology and digital investments as pivotal to balance risk mitigation in the pursuit of new opportunities to survive and thrive amid uncertainties," said Erica Spinoni, senior research analyst, European Digital Business Strategies and Future of Work.

Summary

This IDC Market Note provides a summary of the AHIP 2023 conference held in Portland, Oregon.

"It is impossible to divorce data, trust, AI, and equity," says Jeff Rivkin, research director, Payer IT Strategies at IDC Health Insights. "Perhaps that is why the AHIP 2023 panels focused on equity and trust, and then conversations inevitably evolved to data and AI. The AHIP conference has changed its name and faces over the past few years, but the core challenge of payers is still navigating the interconnectedness of it all."

Summary

This IDC study discusses how healthcare organizations are on a mission to digitally transform to create a value-based healthcare system, even though they may not use the term digital transformation as extensively as other industries such as retail or financial services do. While the pandemic drove unprecedented adoption of virtual visits and other forms of remote care, the number of use cases powered by a range of artificial intelligence technologies, especially with emerging generative AI capabilities, will continue to grow in 2023 and beyond.

"Building on their investments in cloud, intelligence data management, and connected health technologies to enable care anywhere, healthcare organizations are increasing their investments in AI, machine learning, and emerging generative AI tools to streamline clinical workflows and further refine their plans for reimagining the delivery of care," says Lynne A. Dunbrack, group vice president, IDC Health Insights.

Summary

This IDC Market Presentation contains an industry analysis perspective that offers foundational insights into the European healthcare sector in 2023 for sales, marketing, and product/channel managers at technology companies. By comprehending the sector's structure, financing, and operations as well as its impact on individual and population health, managers can pinpoint areas in healthcare operations and subverticals in which their technology products and services can make a real difference.

This report delves into key healthcare parameters, funding and governance models, delivery systems, and the driving forces behind ICT spending of major healthcare provider (HCP) organizations in Europe in 2023.

"Tech vendors in the European healthcare sector should tailor sales and marketing strategies to meet the unique needs of each country's healthcare system. Collaboration with local players and a focus on improving patient health outcomes will lead to success," Federico Mayr, research analyst, IDC Health Insights.

Summary

This IDC Market Presentation provides IDC's Industry Market Forecast for European healthcare. It provides technology vendor product managers and those responsible for market/competitive intelligence with an industry overview of IDC spending guide forecasts numbers as well as insights into the regional healthcare market context influencing that spend for 2023.

This report includes:

• IDC's ICT market forecast for healthcare enterprises in Europe
• IDC's market forecast for IT applications for European healthcare enterprises
• Insights into key drivers and inhibitors that have impacted and will impact IT application investment sentiment in the European healthcare industry

This document also highlights recent initiatives by countries and organizations while providing top-level advice for technology suppliers for pursuing a business strategy that considers the whole healthcare ecosystem.

"As healthcare organizations in Europe face unmet needs, workforce shortages, and budget pressures, ICT spending will continue to rise. Technology suppliers can support these organizations by addressing country-specific challenges, enhancing operational efficiency through AI-driven automation, and ensuring seamless integration for improved health outcomes," said Federico Mayr, research analyst, IDC Health Insights.

Summary

This IDC Perspectives analyzes smart and sustainable roads intended not only for the instrumentation of roads with sensors and actuators to enable intelligent traffic management use cases, but also from a wider perspective of enabling innovation through the convergence of multiple industries.

"IDC defines smart and sustainable roads as the intelligent use of technology across road design, construction, operation, maintenance, usage, and upgrade and recycle of materials to reduce cost of ownership and increase environmental sustainability across the design, construction, operation, and maintenance life cycle of physical road elements; enhance convenience, affordability, accessibility, safety, and environmental sustainability for the movement of people and goods; and increase prosperity by enabling businesses to profit from new and existing economic activities related to designing, building, operating, maintaining, using, and decommissioning roads," said Massimiliano Claps, research director, IDC Government Insights.

Summary

This IDC Survey is designed to provide insight into the supply chain challenges and opportunities companies across the life science industry are facing and their current priorities, the drivers of change in the strategic focus of their supply chains, the impact of the ongoing disruptions, the progression of supply chain transformation, and the use of modern, digital technologies.

Summary

This IDC Market Perspective discusses price transparency at AHIP and in the healthcare industry.

"One year in, the industry should take a pause and reflect on the fiction that is executing. Price transparency has snowballed from a politician's talking point to legislation to regulation to an expensive, ongoing administrative facade," states Jeff Rivkin, research director, IDC Health Insights. "The exchanged data is seriously flawed, and even if the data was good, the vast majority of consumers do not have the time, money, patience, medical literacy, or desire to actually shop for procedures. Similarly, payer-provider contract negotiations based on inaccurate, non-standard product, network, and rate data are an equivalent absurdity."

Summary

This IDC PeerScape analyzes how governments are aspiring to improve citizen experience and trust need to understand individual citizen needs, ensure accessible and inclusive digital services, and offer convenient, secure, interoperable services across programs and layers of government.

"Siloed investments in citizen relationship management (CRM) applications, electronic signature, and omni-channel self-service portals are no longer enough. Forward-looking governments are delivering on the promise of making the bureaucracy invisible for citizens and businesses by investing in data integration that can yield intelligent understanding of individuals' and businesses' needs, simplifying and joining up services across programs, partnering with the private sector, and ensuring inclusive digital services," said Massimiliano Claps, research director, IDC Government Insights.

Summary

To underpin these investments, railways must modernize their connectivity infrastructure, because legacy connectivity capabilities are obsolete and fragmented across use cases and railway lines as well as increasingly exposed to security threats.

Railways need to design strategic road maps and action plans to migrate to the next generation of 5G (and then 6G) technologies to take advantage of enhanced reliability, security, and performance. In the context of the 5G migration, the FRMCS will play a particularly important role in replacing GSM for railways (GSM-R). It must be noted that IDC does not expect all use cases to converge onto 5G, for all types of railways, from urban to suburban to interurban. Other technologies, such as WLAN and satellite, will continue to play a role; nonetheless, a 5G-centric road map will offer railways the opportunity to rationalize their connectivity environments.

The road to 5G is not without barriers such as difficulty in securing funding, the risk of adopting technology without widespread availability of precedent customer stories, and complacency with existing technologies. Railways will have to:

• Make strategic choices about deployment model, high-priority railway lines, and use cases to build clear 5G/FRMCS investment cases that help secure funding.
• They need to shift to a new mindset and skills that see 5G/FRMCS not just as a move away from GSM-R, but also as an opportunity to move forward to innovate.
• They need to be proactive in working with standards bodies such as 3GPP, UIC, and technology vendors to influence solution road maps that can deliver reliable, interoperable, secure connectivity capabilities that support business innovation.

This IDC PlanScape provides railway operators and railway network executives with a framework to make strategic choices about the deployment of next-generation 5G solutions. It also elaborates on the stakeholders to be involved, the investments to be made, and the benefits and risks.

"5G/FRMCS is not only a switch over to a new standard — it represents an opportunity for railways to push the boundaries of customer-centric service innovation and intelligent, safe, and sustainable operations. But to get it right, railways must align strategic road maps, organizational change, and collaboration with the ecosystem," said Massimiliano Claps, IDC EMEA's lead transportation analyst.

Summary

This IDC Perspective analyzes the strategic role that governments can play to scale the electric mobility market. They can support infrastructure development, issue and enforce regulations, influence standards, provide incentives, orchestrate partnerships, promote awareness, collect data to inform emobility planning decisions, and use electric vehicles in their own fleets.

"By actively supporting and promoting electric mobility, governments will contribute to the growth of sustainable transportation and the reduction of greenhouse gas emissions. To successfully support and promote electric mobility, governments should choose right timing of the strategic roles that they want to play; invest in people competencies, process requirements, and technology capabilities that enable them to execute on their strategic vision; and engage with a broad mobility ecosystem," said Massimiliano Claps, research director, IDC Government Insights.

Summary

This IDC Market Glance highlights the healthcare provider clinical IT solutions for 2Q23. "Healthcare organizations are increasingly recognizing the relevance of greater healthcare data interoperability, seamless integration, and effective data sharing to support primary strategic business priorities such as improved quality care, reduced costs, enhanced care coordination, accurate population health management and better health equity," said Adriana Allocato, research manager, IDC Health Insights. "However, the opportunity and the challenge to capture and standardize health data and make them intelligible and actionable requires a stronger health information technology and a centralized governance strategy that positively impacts the intelligent automation of clinical processes."

Summary

This IDC Market Perspective covers the latest developments in the digital regulatory landscape in EMEA. It details the latest legislation updates and policy changes as well as their implications to end users and tech providers. This report serves as a tool for monitoring ever-changing scenarios and as an instrument with practical advice to tech providers on how to position themselves for opportunities created by new legislations.

"Technology will be at the basis of compliance with regulatory requirements, and technology providers are key actors to foster efficient and effective governance and the informational infrastructure behind the data," said Anielle Guedes, EMEA Digital Regulations and Policies lead.

Summary

IDC Innovators are emerging vendors with revenue <$100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both. This IDC Innovators study profiles four vendors in the AI for behavioral health market: Aiberry, NeuroFlow, RethinkFirst, and Twill (formerly Happify Health). Solutions offered by these companies help improve access to behavioral and mental health resources, which are in short supply, and improve consumer engagement by providing high-touch services via a digital platform.

The behavioral health technology market is highly fragmented with thousands of point solutions, reflecting the wide range of behavioral and mental health issues, including anxiety, depressions, general stress, burnout from the pandemic, and post-traumatic stress disorder. Many companies in this space are start-ups with a mission to address the growing behavioral and mental health issues using technology, such as artificial intelligence (AI), machine learning (ML), and natural language processing (NLP).

"Technology can address barriers to care by increasing access to online behavioral and mental health resources that helps reduce the perceived stigma associated with needing these services," states Lynne A. Dunbrack, group vice president, Public Sector. "AI technologies accelerate identifying patients most in need of care, power conversational AI chatbots that triage consumers to appropriate resources, and create personalized care plans, all of which engenders more consumer engagement and thus successful patient outcomes."

Summary

This IDC Survey looks at the challenges that IT healthcare leaders face in 2023 as they develop IT budgeting plans that anticipate potential economic disruptions while maintaining the shift to digital business models. In February and March 2023, IDC connected with IT healthcare leaders around the world to gain early insights into how they are navigating disruptions and prioritizing technology investments.

IDC's Global Technology Thought Leadership group conducts a monthly survey — the Future Enterprise Resiliency and Spending (FERS) Survey — to understand how IT and business leaders in enterprises around the world are assessing risks and addressing cost management for their growing portfolios of technology resources.

This survey of 888 respondents from North America, Asia/Pacific, and Western Europe was conducted in late February and early March 2023 while IT leaders were starting to execute on their 2023 IT investment plans. They reflect the attitudes and expectations as of that moment in time. This survey was conducted in the weeks after the collapse of Silicon Valley Bank (SVB) and other banking difficulties and reflects the preliminary impact those events may have on economic and IT spending outlooks.