New Research

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Generative AI for the Healthcare Industry: Opportunities, Challenges, Use Cases, and Expectations

May-23 DOC # EUR150730623 Presentation

Authors:

• Adriana Allocato
• Silvia Piai

This IDC Tech Buyer Presentation explores the opportunities and challenges of generative AI for the healthcare market. It shows how these opposite forces are shaping the way healthcare providers are adopting or planning to invest in this innovative technology. It provides guidance for healthcare organizations on how to embrace generative AI responsibly while pursuing their strategic business priorities.

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Worldwide Medical Devices Key IT Deals and Initiatives Update, Q1 2023

May-23 DOC # US50132723 Insight

Authors:

• Nino Giguashvili
• Federico Mayr

This IDC Perspective provides IDC Health Insights' overview of key IT deals, news, and digital initiatives in the worldwide medical devices market in 1Q23. This is the third in the new quarterly series of reports launched by IDC Health Insights following the expansion of its in-depth research coverage of the global medical devices industry.

"Medical devices organizations worldwide continue to embrace the transformative power of digital technology to enhance their product offerings, improve business performance, and address the needs of patients and customers more comprehensively. Expanding digital capabilities and digitally enabled offerings is viewed as imperative to respond to growing market challenges and thrive in the evolving landscape of value-based healthcare." — Research Manager Nino Giguashvili, IDC Health Insights

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Oracle 2023 Analyst Summit: The Industry Opportunity

May-23 DOC # US48667922 Insight

Authors:

• Jeffrey Hojlo
• Lynne Dunbrack
• Mutaz Shegewi
• Jerry Silva

This IDC Perspective highlights our key takeaways and analysis of the recent Oracle Application and Industry Analyst Summit.

"Essentially, the message is that Oracle will provide customers the core system (the "digital fabric" as one executive said), common data model, and best practices, combined with partner-led agile methodologies, ISV, and integration offerings — to the tune of what now is 20k+ services and ISV partners. This shared application, cross-industry ecosystem approach is one we see most large platform providers offering today, whether in an enterprise or industrial environment — because on-demand, rapid access to data, applications, and services is expected by end customers in every industry today to effectively run their businesses," said Jeffrey Hojlo, research vice president, Future of Industry Ecosystems, IDC.

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IDC Market Glance: Payer Payment Integrity, 2Q23

May-23 DOC # US50673622 Presentation

Authors:

• Jeff Rivkin

This IDC Market Glance provides a glance at the current makeup of the payer IT payment integrity landscape. It illustrates the vendor landscape and depicts the segments and structure of the market.

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Why Are Medical Device Companies Moving Applications Across Their Supply Chains to Cloud?

May-23 DOC # EUR150653523 Presentation

Authors:

• Adriana Allocato

This IDC Survey Spotlight analyzes how medical device manufacturers worldwide are leveraging cloud applications across their supply chains and realizing benefits from these deployments.

The analysis presented in this study is based on a sample of medical device manufacturers from IDC's 2023 Global Supply Chain Survey, conducted in March across North America, Europe, and Asia/Pacific.

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Industry Marketing Handbook: Worldwide Healthcare, 2023

Apr-23 DOC # US49873623 Presentation

Authors:

• Federico Mayr
• Manoj Vallikkat
• Nigel Wallis
• Silvia Piai

This IDC Market Presentation contains our Industry Marketing Handbook, designed to support technology vendors marketers in building their marketing narrative for the healthcare sector. It can be used to tailor messaging to government-specific challenges and to build pertinent stories and campaigns that resonate with prospects and customers. 

"Digital adoption has become an organizational priority in the post-COVID-19 world. Healthcare provider (HCP) organizations, to accelerate their patient-centric care approaches, have increased their focus on widening care access, strengthening digital and physical infrastructure, improving clinical data management, and becoming data driven. While these organizations prioritize tech investments in key use cases, it is essential that marketing leaders of tech vendor organizations align their solutions and narratives by analyzing HCPs' business priorities and investment barriers, for a strong and convincing partnership," said Manoj Vallikkat, senior research manager, IDC Health Insights.

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How Medical Device Manufacturers Leverage IoT Across Their Supply Chains

Apr-23 DOC # US50132523 Presentation

Authors:

• Nino Giguashvili

This IDC Survey Spotlight analyzes how medical device producers, worldwide, are leveraging the Internet of Things (IoT) across their supply chains and realizing benefits from IoT deployments.

The analysis presented in this study is based on a sample of medical device manufacturers from IDC’s Global Supply Chain Survey, 2023, conducted in March across North America, Europe, and Asia-Pacific.

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IDC PlanScape: Integrating 5G in Healthcare

Apr-23 DOC # US48584622 IDC DecisionScape

Authors:

• Jason Leigh
• Lynne Dunbrack

This IDC PlanScape describes the important role 5G can play in transforming the delivery of healthcare services by enabling care anywhere initiatives. It helps provider organizational IT leaders justify and plan for deploying 5G and provides a road map for healthcare organizations to follow as they prioritize 5G use cases. The study also provides a decision tree for healthcare leaders to use to prioritize their 5G use case selection.

"Healthcare organizations are making the requisite investments in 5G because they recognize the positive impact that 5G will have on the healthcare industry in the next five years," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "Key to successfully realizing the intended benefits of 5G is pairing the optimal connectivity with the 'right use case.'"

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IDC PlanScape: Enterprise Medical Imaging for European Healthcare Providers

Mar-23 DOC # EUR150523222 IDC DecisionScape

Authors:

• Adriana Allocato
• Silvia Piai

"The proliferation of data formats and the siloing of data imaging is progressively shaping the need to plan and execute EMI strategies in the healthcare market. A scalable, flexible solution that addresses data consolidation and specialized workflow automation will aid healthcare organizations in achieving efficiency optimization without compromising quality of care," said Adriana Allocato, research manager, IDC Health Insights Europe.

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IDC Market Glance: Behavioral Health, 1Q23

Mar-23 DOC # US49339923 Presentation

Authors:

• Lynne Dunbrack
• Nikola Ristivojevich

This IDC Market Glance provides a glimpse into the current makeup of the behavioral health landscape, illustrates the participating vendors, and depicts the segments and structure of the market.

"Nearly one in five U.S. adults live with a mental illness, or 52.9 million adults in 2020, and less than half (46.2%) received mental health services in the past year," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "These alarming statistics point to a need for technology that addresses the many barriers to receiving adequate care including an acute shortage of behavioral and mental health professionals."

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IDC Market Glance: Connected Health, 1Q23

Mar-23 DOC # US49340023 Presentation

Authors:

• Lynne Dunbrack
• Nikola Ristivojevich

This IDC Market Glance provides a look at the current makeup of the connected health landscape, illustrates who some of the major players are, and depicts the segments and structure of the market.

"The continued shift to digital-first healthcare and hybrid work underscores the need for connected health technologies, states Lynne A. Dunbrack, group vice president, IDC Health Insights. "Initiatives such as care anywhere and hospital at home are drivers for investing in connected remote health monitoring devices and services."

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IDC Market Glance: Remote Health Monitoring, 1Q23

Mar-23 DOC # US49339523 Presentation

Authors:

• Lynne Dunbrack
• Nikola Ristivojevich

This IDC Market Glance provides a look at the current makeup of the remote health monitoring landscape, illustrates the participating vendors, and depicts the segments and structure of the market.

"The demand for remote patient monitoring devices and services will continue to grow," states Lynne A. Dunbrack, group vice president, IDC Public Sector. "Deferred care during the COVID-19 pandemic delayed diagnosing and treating patients with chronic conditions who are just now returning to see their healthcare providers."

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Enabling Digital Ecosystems in European Life Sciences

Mar-23 DOC # EUR147815021 Presentation

Authors:

• Nino Giguashvili

This IDC Survey Spotlight analyzes data covering the European life sciences industry collected from the IDC EMEA European Industry Acceleration Survey conducted in April 2021. The study aims to explore the strategic investment trends that life sciences companies make to enable operating models for expanding digital ecosystems in the European landscape.

"European life sciences companies are accelerating investments in digital technologies to address the growing complexity and scale of collaboration networks and enable secure operating models for digital ecosystems. Life science organizations' ability to generate value will increasingly rely on their participation in agile ecosystems that enable secure sharing of data, insights, and capabilities at scale to drive co-innovation, create new business value, and foster long-term resilience." — Research Manager Nino Giguashvili, IDC Health Insights Europe

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How does the Increasing Adoption of Automation Impact the Medical Devices Industry?

Mar-23 DOC # EUR150499923 Presentation

Authors:

• Adriana Allocato

This IDC Survey Spotlight investigates how automation technologies are shaping the medical device industry and its processes. It provides insights about the choice to invest in automation technology and processes and their impact on the business strategic priorities of medical device manufactures. The analysis is based on the medical devices sample of wave 8 of IDC's Worldwide Future Enterprise Resiliency and Spending Survey in September 2022.

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Industry Personas Handbook: Worldwide Life Sciences, 2022/2023

Mar-23 DOC # US49875823 Presentation

Authors:

• Nino Giguashvili
• Silvia Piai

This IDC Market Presentation examines IDC's Worldwide Life Sciences Personas Handbook, designed to provide technology vendors a better understanding of their buyer personas. It aims to answer the following questions:

Who are the key personas I need to address with my:

• Offering (products and services)
• Marketing messages
• Sales campaign
• Sales activity

What are their strategic priorities and their day-to-day activities?

What are their major pains and challenges?

What are their KPIs?

This IDC Presentation focuses on the C-suite level and provides an overview of key executives in life sciences organizations. The strategic priorities, pain points, and KPIs described for each persona are intended to support the early stages of the sales funnel, such as in the stages of awareness creation, interest, and consideration. It will not focus on how to approach procurement departments once decisions for purchase have been made.

"Identifying the right target personas and understanding their role-specific priorities, pain points, and KPIs in the face of the increasingly complex life sciences stakeholder ecosystem is essential for tech vendors to design and execute effective sales and marketing strategies and maximize the value of interactions with key decision makers and influencers," said Nino Giguashvili, research manager, IDC Health Insights. 

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U.S. Consumer and Provider Adoption Trends: Chatbots and Digital Assistants

Mar-23 DOC # US50495023 Presentation

Authors:

• Lynne Dunbrack

This IDC Tech Buyer Presentation analyzes data from IDC's January 2022 U.S. Healthcare Provider Technology and Connected Health Survey and IDC's January 2022 U.S. Consumer Healthcare Survey with a focus on how health provider organizations are deploying chatbots and digital assistants and consumers' adoption of them, respectively. This document also examines consumer satisfaction levels with using them.

"Healthcare organizations are introducing conversational AI in the form of chatbots and digital assistants to enhance consumers' engagement and experience by improving access to care and removing friction from administrative tasks," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "As healthcare organizations embark on incorporating conversational AI into their clinical and administrative workflows, they should evaluate technology, people, and process impacts to reduce risk, promote adoption, and realize the benefits of conversational AI."

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IDC Market Glance: Payer, 1Q23

Mar-23 DOC # US50388322 Presentation

Authors:

• Jeff Rivkin

This IDC Market Glance provides a glance at the current makeup of the payer IT landscape, illustrates the vendor landscape, and depicts the segments and structure of the market.

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Worldwide Medical Devices Key IT Deals and Initiatives Update, 4Q22

Feb-23 DOC # US50133023 Insight

Authors:

• Nino Giguashvili

This IDC Perspective provides IDC Health Insights' overview of key IT deals, news, and digital initiatives in the worldwide medical devices market in 4Q22. This is the second in the new quarterly series of reports that IDC Health Insights launched following the expansion of its in-depth research coverage of the global medical devices industry.

"The medical devices industry is facing significant uncertainty due to ever-growing demand from the healthcare sector, economic and geopolitical pressures, changing market access models, and increasingly complex consumer demands. Medical devices companies are under mounting pressure to accelerate technology investments to address current challenges, adapt to the rapidly changing market environment, and explore new avenues of innovation to create greater value for healthcare providers and consumers." — Research Manager Nino Giguashvili, IDC Health Insights

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Key Trends in the European Healthcare Market, 2023

Feb-23 DOC # EUR150350023 Presentation

Authors:

• Adriana Allocato
• Nino Giguashvili
• Federico Mayr
• Silvia Piai

This IDC Presentation shows key trends that will shape the IT European healthcare market in the years ahead. It analyzes four areas that make up the next wave of innovation for European healthcare organizations. They relate to patient value, the workforce experience, and how healthcare systems are reacting through new delivery care models.

This presentation was delivered in December 2022 during an IDC event in Italy.

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IDC FutureScape: Pivoting to Digital Business During the Storms of Disruptions in Europe – IDC Europe's Top Predictions for 2023 and Beyond (eBook)

Feb-23 DOC # EUR150220023 Insight

Authors:

• Duncan Brown
• Thomas Meyer
• Matthew Wilkins
• Neil Ward-Dutton
• Lorenzo Veronesi
• Archana Venkatraman
• Thomas Vavra
• Van Valdez
• Stuart Wilson
• Richard Thurston
• Jennifer Thomson
• Michal Swiatek
• Joel Stradling
• Erica Spinoni
• Gala Spasova
• Jarek Smulski
• Andrea Siviero
• Rosie Secchi
• Phil Sargeant
• Angela Salmeron
• Mitri Roufka
• Alexandra Rotaru
• Sofia Poggi
• Silvia Piai
• Len Padilla
• Ivan Oz
• John O'Brien
• Giorgio Nebuloni
• Stefanie Naujoks
• Rahiel Nasir
• Oru Mohiuddin
• Andrea Minonne
• Sharon McNee
• Federico Mayr
• Denis Maslennikov
• Bo Lykkegaard
• Vladimir Kroa
• Zuzana Kovacova
• Milan Kalal
• Mick Heys
• Jacqui Hendriks
• Ralf Helkenberg
• Anielle Guedes
• Katalin Gazdag
• Melissa Fremeijer-Holtz
• Leonardo Freitas
• Romain Fouchereau
• David Clemente
• Massimiliano Claps
• Mark Child
• Giovanni Cervellati
• Mark Casidsid
• Giulia Carosella
• Andrew Buss
• Jan Burian
• George Briford
• Gunjan Bassi
• Zuzana Babicka
• Daniele Arenga
• Carla Arend
• Adriana Allocato
• Veronika Paal
• Ewa Zborowska
• Ornella Urso

This IDC eBook provides a look at IDC's predictions for 2023 and beyond, based on IDC's European FutureScape 2023 webcast, to help leaders target their technology investments and succeed in pivoting to digital business during storms of disruptions.

In the past few years, organizations have accelerated investments in digital transformation to navigate headwinds and crosswinds while leveraging tailwinds to drive business outcomes. In the current environment, when interconnected economic, political, and social disruptions are threatening organizational and business health, acting as a digital-first organization is a mandate for companies to survive and thrive in the digital business era.

Leveraging technology will be essential on this journey to create value (quickly) and become a digital business by reshaping organizational structures, evolving operational practices and rethinking business models.

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Worldwide Medical Devices Policy and Regulatory Update, January 2023

Jan-23 DOC # EUR249995623 Presentation

Authors:

• Nino Giguashvili

This IDC Tech Buyer Presentation provides an overview of major 2022 regulatory and policy news and initiatives shaping the technology landscape in the worldwide medical devices market. As IDC Health Insights expands its in-depth research coverage of the global medical devices industry, this document is intended to help medical devices companies and their technology vendors stay aligned with the fast-evolving policy and regulatory environment to inform their business strategies and digital initiatives and capitalize on favorable market opportunities.

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Deep Dive: Artificial Intelligence for Payer Use Cases

Jan-23 DOC # US49995322 Insight

Authors:

• Jeff Rivkin

This IDC Perspective takes a deep dive into artificial intelligence for payer use cases. In the past decade, health insurance companies have been looking to artificial intelligence (AI) and machine learning (ML) to identify at-risk individuals and reduce rising costs in the healthcare sphere.

It's important to note that a majority of the price consumers pay when enrolling in health insurance goes into risk prediction and risk management. By using AI to create a system that can create more accurate risk models and predict which individuals need specific types of care, health insurance providers can spend more money on their beneficiaries and less on those processes. Platforms that can take in, study, and learn from data; refine judgments; and generate intelligent insight can also greatly reduce the need for expensive human data analysts.

When AI is injected into ways of working across the payer workforce, employees can be liberated from more tactical and mundane work. They can be redirected to more strategic tasks, tapping into previously unavailable internal and external data for more insight-driven ways of working. This can translate into new products and services that improve service and member health while supporting new growth strategies for the business.

"The use of AI in health insurance is quickly driving improvements and changing the relationship between payers, providers, and members. It helps enhance and streamline the member/patient experience and make internal operations easier," says Jeff Rivkin, research director, Payer IT Strategies at IDC Health Insights. "While there is still plenty of room to enlarge scope of this technology, it is clear that AI has a foothold in payers."

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Payers' Guide to the Future of Trust

Jan-23 DOC # US49995423 Insight

Authors:

• Jeff Rivkin

This IDC Perspective explains why trust is the most important currency in the digital era as well as a cornerstone of digital health. To build trust, payers should implement AI-powered digital experiences that improve listening capabilities, support first-time resolution of member issues, and improve the consistency and clarity of the information provided. If there is no member trust, then engagement, loyalty, and future growth hang in the balance.

"Member trust is not a 'soft' issue for payers. It is a must-have foundation that brings strategic value to the business in the digital economy. Trust is a key driver of member and provider retention and is the lifeblood of the payer business model," says Jeff Rivkin, research director for IDC Health Insights.

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IDC FutureScape: Worldwide Healthcare Industry 2023 Predictions — Asia/Pacific (Excluding Japan) Implications

Jan-23 DOC # AP49068823 Presentation

Authors:

• Manoj Vallikkat
• Calvin Lau
• Mutaz Shegewi
• Lynne Dunbrack

This IDC study presents the top 10 predictions for the healthcare industry in Asia/Pacific (excluding Japan) (APEJ), for the next five years. In the process of aligning with the care needs, healthcare organizations are set to have increased priority on establishing "care anywhere" programs, leveraging clinical data, exploring seamless connectivity, and automating care processes, along with strong anchoring on trust, compliance, and explainability.

IDC's healthcare industry top 10 predictions provide guidance to healthcare leaders on preparing and responding to the major storms of disruptions, big tech flips, and the after-effects of the pandemic.

"The healthcare delivery system in Asia/Pacific is undergoing a transition toward patient-centricity. This transition is strongly facilitated by the evolution of the digital front door, healthtech ecosystem, and enhanced focus on data, redefining care further into care anywhere, predictive care, and personalized care. Although there is focus on the use cases that leverage emerging technologies, moving forward, the industry will witness increased involvement of line-of-business (LOB) heads along with IT leaders, as part of the ecosystem," says Manoj Vallikkat, senior research manager, IDC Asia/Pacific Healthcare Insights.

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Industry Personas Handbook: Worldwide Healthcare 2022/2023

Jan-23 DOC # US49873522 Presentation

Authors:

• Federico Mayr
• Silvia Piai
• Manoj Vallikkat
• Lynne Dunbrack

This IDC Presentation examines IDC's Worldwide Healthcare Provider Personas Handbook, which is designed to provide technology vendors a better understanding of their buyer personas. It aims to answer the following questions:

Who are the key personas I need to address with my:

• Offering (products and services)
• Marketing messages
• Sales campaign
• Sales activity

What are their strategic priorities and their day-to-day activities?

What are their major pains and challenges?

What are their KPIs?

This IDC Presentation focuses on the C-suite level and provides an overview of the key executives in healthcare provider organizations. The strategic priorities, pain points, and KPIs described for each persona are intended to support the early stages of the sales funnel such as in the stages of awareness creation, interest, and consideration. It will not focus on how to approach procurement departments once decisions for purchase have been made.

"This Industry Personas Handbook provides meaningful buyer archetypes that vendors can use to assess their healthcare go-to-market strategies and messaging. This handbook will help them driving greater interest and engagement from a broader group of healthcare decision makers and influencers," said Silvia Piai, research director, IDC Health Insights. "The personas in this handbook hold the authority to make purchasing decisions that influence the achievement of the strategic goals of a healthcare provider," said Federico Mayr, research analyst, IDC Health Insights.

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Innovating With 5G in the Healthcare Sector

Dec-22 DOC # EUR149960422 Presentation

Authors:

• Federico Mayr
• Silvia Piai
• Richard Thurston

This IDC Market Presentation examines the role of 5G in healthcare transformation, looking at key applications and use cases, the role of CSPs (with case studies and recommendations), and a detailed focus on mobile private networks in the healthcare sector. The healthcare sector offers a significant opportunity for technology providers, with 5G playing a key enabling role.

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The European Health Data Space: Opportunities for European Healthcare and Life Sciences

Dec-22 DOC # EUR149927622 Presentation

Authors:

• Silvia Piai

This IDC Tech Buyer Presentation provides an overview of the European Health Data Space (EHDS) initiative. It examines how the EHDS can create an ecosystem comprising rules, common standards/practices, infrastructures, and a governance framework for primary and (more importantly) secondary use of health information in Europe. It analyzes opportunities and key challenges that the EHDS brings for European healthcare and life sciences organizations.

This presentation was delivered on November 3, 2022, during the Common European Data Spaces and the Data Economy webinar. This webinar is part of activities for the European Data Market study 2021-2023, a project led by IDC in cooperation with the Lisbon Council.

The European Data Market is a European Commission–funded study that aims to define, assess, and measure the European data economy, with an eye toward supporting the data value chain policy of the European Commission. The program focuses on developing an innovative data ecosystem of stakeholders that drives the growth of this innovative market in Europe. The main results will feed into the annual reviews of the Digital Agenda Scoreboard.

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Worldwide Medical Devices Key IT Deals and Initiatives Update, 3Q22

Dec-22 DOC # EUR149914222 Insight

Authors:

• Nino Giguashvili
• Federico Mayr
• Silvia Piai

This IDC Perspective provides IDC Health Insights' overview of key IT deals, news, and digital initiatives in the worldwide medical devices market in 3Q22. This is the first in the new quarterly series of reports that IDC Health Insights has launched following the expansion of its in-depth research coverage of the worldwide medical devices market.

"In the evolving industry environment, medical device market players must closely follow the global industry trends and larger ecosystem developments to capitalize on favorable opportunities and strengthen their resilience to survive and thrive in the next normal. We hope these quarterly document series will benefit all stakeholders in the extended medical devices ecosystem," said Nino Giguashvili, research manager, IDC Health Insights.

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ESG as a Key Driver for Medical Devices Industry Modernization

Dec-22 DOC # EUR249958722 Presentation

Authors:

• Nino Giguashvili

This IDC Survey Spotlight examines the actions and practices medical devices companies are adopting to drive sustainability and deliver on the new global standards for environmental, social, and governance (ESG) goals.

The document offers insights into the impact of new global sustainability standards on the business agendas and technology investment priorities of medical devices organizations. The analysis is based on the medical devices sample of IDC's European Healthcare and Life Sciences Insights Survey, 2022.

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U.S. Consumer and Provider Adoption Trends: Remote Patient Monitoring

Dec-22 DOC # US49339723 Presentation

Authors:

• Lynne Dunbrack

This IDC Tech Buyer Presentation analyzes data from IDC's January 2022 U.S. Healthcare Provider Technology and Connected Health Survey and IDC's January 2022 U.S. Consumer Healthcare Survey, with a focus on how health provider organizations are deploying remote health monitoring and wearable devices and consumers' adoption of them, respectively. This study also examines consumer satisfaction levels with using these devices.

"Healthcare organizations are deploying remote health monitoring and wearable devices to enable care anywhere and hospital-at-home initiatives," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "As healthcare organizations embark on their remote health monitoring strategy, they need to understand how their clinicians and patients want to use this patient-generated information to ensure all constituents' expectations are met."

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Consumer and Provider Adoption Trends: Virtual Care

Dec-22 DOC # US49339623 Presentation

Authors:

• Lynne Dunbrack

This IDC Tech Buyer Presentation analyzes data from the U.S. Healthcare Provider Technology and Connected Health Survey, January 2022, and U.S. Consumer Healthcare Survey, January 2022, with a focus on how health provider organizations are deploying technology to support virtual visits and consumers adoption of them, respectively. This document also examines consumer satisfaction levels with the virtual visit experience.

"The lines between in-person care and digital-first care is blurring as consumers seek more convenient access to care," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "As healthcare organizations embark on expanding their telehealth/telemedicine strategy to include virtual care, they should identify people, technology, clinical workflows, and business processes to reduce risk, promote adoption, and realize the benefits of virtual care."

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PwC Live 2022: Delivering the New Equation for the Public Sector

Dec-22 DOC # US49915922 Insight

Authors:

• Ruthbea Yesner
• Nimita Limaye
• Lynne Dunbrack

This IDC Market Note reviews the industry analyst event recently hosted by PwC and summarizes PwC's plans to drive large-scale transformation, business process reengineering, change management, and compliance.

"Digital transformation can transition organizations from being 'fit for purpose' to being 'fit for the future.' Agile innovation and workforce transformation are needed to weather the storms of disruption that are rocking the world today," states Lynne A. Dunbrack, group vice president, Public Sector at IDC.

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The Value of a Modern Data Infrastructure to Accelerate Clinical Diagnosis: The Case of Munich Leukemia Laboratory

Dec-22 DOC # EUR149888022 Insight

Authors:

• Adriana Allocato
• Silvia Piai

This IDC Perspective illustrates the case of Munich Leukemia Laboratory (MLL), which adopted a cloud-first strategy to address its increasing compute and storage needs as well as support its business innovation plans. The case analyzes key factors that helped MLL to successfully analyze and process next-generation sequencing (NGS) and other diagnostic data in the cloud.

"As European healthcare providers pursue data-driven care delivery models, cloud technology investments are critical to support data integration, data sharing, and the use of advanced analytics and AI. By adopting cloud-first strategies, healthcare organizations reimage their IT enterprise architecture to streamline operations as well as improve their productivity and quality of care," said Adriana Allocato, research manager, IDC Health Insights Europe.

"The opportunities offered by cloud have been a catalyst of greater collaboration between clinical and IT professionals to streamline processes and develop new services, bringing innovation in the business model of MLL as well," said Silvia Piai, research director, IDC Health Insights Europe.

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Payer Payment Integrity Becoming More Predictive, Integrated

Nov-22 DOC # US49838122 Insight

Authors:

• Jeff Rivkin

This IDC Perspective highlights how payer payment integrity is becoming more predictive and integrated. Payers and providers are working diligently to make accurate payments to providers in a single pass with precise audit trails and embedded business intelligence to facilitate better relationships with providers, reduce waste, and improve financial performance.

"Payment integrity suites that provide a single solution for both pricing and editing, handling all lines of business, connecting all core claims platforms, handling both fee-for-service and fee-for-value contracts will become the enterprise standard for payers over the next three years. Payers that can overcome organizational fragmentation with common, integrated, transparent technology will benefit greatly," says Jeff Rivkin, research director for Payer IT Strategies for IDC Health Insights.

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IDC Market Glance: Healthcare Ecosystem, 4Q22

Nov-22 DOC # US48583722 Presentation

Authors:

• Lynne Dunbrack
• Jennifer Eaton
• Jeff Rivkin
• Mutaz Shegewi

This IDC Market Glance provides a landscape view of the key technology markets for 2022. Vendors in each subcategory may evolve and change each year to create a representative collection.

"2022 brought a flurry of mergers and acquisitions (e.g., Oracle and Cerner, UHG/OptumInsight and Change Healthcare) that will impact the long-term trajectory of healthcare technology goals such as increased interoperability, efficiency, individualized healthcare experiences, and greater access to quality care. Building on residual challenges related to COVID-19 and driving the need for technology to offset these challenges, healthcare is also facing pressures related to inflation and labor and skill shortages that will inform technology investments." — Lynne A. Dunbrack, group vice president, IDC Health Insights

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Worldwide Medical Devices, 2022

Nov-22 DOC # EUR149804422 Presentation

Authors:

• Nino Giguashvili
• Federico Mayr
• Silvia Piai

This IDC Market Analysis Perspective examines the worldwide medical devices market. It delivers a concise view of the current state of the market and its digital transformation trends, provides an overview of the ecosystem of players, and offers insights into the impact of future trends. Medical device organizations' IT executives and their IT vendors can use this information to understand key industry impacts to seize market opportunities.

"The value chains of medical devices companies are rapidly changing to support the evolution toward integrated and personalized healthcare models and the adoption of innovative and complex approaches such as precision medicine. At the same time, medical devices companies will need to help healthcare organizations to lower costs and become more resilient. This requires creating value beyond the device that can be achieved only by adopting new, digitally enabled business and operating models," said Silvia Piai, research director, IDC Health Insights. "Forward-looking technology companies will leverage their digital strategies also to adapt to the fast-evolving regulatory landscape worldwide, which includes new ESG, quality, and safety requirements," said Nino Giguashvili, research manager, IDC Health Insights. "Moreover, looking beyond traditional B2B markets, digitally enabled value propositions will be a precondition to seize new opportunities offered by healthcare consumerization and the new B2C play," said Federico Mayr, research analyst, IDC Health Insights.

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State of the Market: Health and Life Sciences — Inflation Impact on IT Spending and the Cloud

Nov-22 DOC # US49812322 Presentation

Authors:

• Lynne Dunbrack
• Jennifer Eaton
• Nino Giguashvili
• Nimita Limaye
• Federico Mayr
• Silvia Piai
• Jeff Rivkin
• Mutaz Shegewi
• Michael Townsend
• Manoj Vallikkat

This IDC Tech Buyer Presentation delves deeper into the impact of inflation on healthcare and life science organizations and includes a discussion of the looming recession. Our analysis also offers IDC's outlook on IT spending and global economics sentiments gleaned from IDC's Future of Enterprise Resiliency and Spending (FERS) Survey.

Analysts across IDC Insights evaluated the impact of eight inflation triggers on their respective industries: supply chain constraints, localized labor shortages, raw materials and component costs, salary increases, tariffs and fiscal policy, energy costs, interest rates, and business margins.

"Inflation is leading health and life sciences organizations to prioritize investments in technologies such as cloud, AI/ML, automation, and advanced analytics, which reduce costs; improve efficiency, productivity, and decision making; and address labor shortages and supply chain constraints." — Lynne A. Dunbrack, group vice president, IDC Health Insights

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Driving Sustainability in European Life Sciences

Oct-22 DOC # EUR149311123 Presentation

Authors:

• Nino Giguashvili

This IDC Survey Spotlight analyzes the impact of new global sustainability standards on the business agendas and technology investment priorities of European life sciences organizations.

The analysis is based on the life sciences sample of IDC's European Healthcare and Life Sciences Insights Survey, 2022. The sample analyzed in this study covers pharmaceutical organizations, medical device manufacturers, and clinical research organizations across 14 European countries.

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IDC FutureScape: Worldwide Healthcare Industry 2023 Predictions

Oct-22 DOC # US48587222 IDC DecisionScape

Authors:

• Mutaz Shegewi
• Adriana Allocato
• Lynne Dunbrack
• Jennifer Eaton
• Nino Giguashvili
• Jason Leigh
• Leon Xiao
• Nimita Limaye
• Silvia Piai
• Nikola Ristivojevich
• Jeff Rivkin
• Michael Townsend
• Manoj Vallikkat
• Federico Mayr

This IDC study provides executives across the globe with actionable insights and analysis for future healthcare industry scenarios.

"The 2023 worldwide healthcare industry predictions focus on the major storms of disruption for the foreseeable future, big tech flips, and how healthcare organizations can prepare for and respond to them," says Mutaz Shegewi, research director, IDC Health Insights. "Technological strategies and capabilities will determine how healthcare organizations navigate the aftereffects of the global COVID-19 pandemic combined with the impact of everything from inflationary pressures to supply chain constraints, labor and skills shortages, the Russia-Ukraine War, and other geopolitical threats. Healthcare organizations also face escalating cybersecurity risks, shifting care models, and an ongoing need to strive for service excellence while addressing broader, systemic challenges. Opportunities present alongside each challenge; however, healthcare organizations must act quickly because the next five years will prove that the storms are not temporary but lasting and interwoven."

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IDC FutureScape: Worldwide Life Sciences 2023 Predictions

Oct-22 DOC # US48585622 IDC DecisionScape

Authors:

• Nimita Limaye
• Lynne Dunbrack
• Nino Giguashvili
• Silvia Piai
• Michael Townsend
• Manoj Vallikkat

This IDC study discusses the top 10 predictions for the life science industry for 2023.

"The 2023 worldwide life science industry predictions focus on the explosion of an ecosystem of digital-native innovators. They are powering a precision medicine strategy, fueling the increased confluence between healthcare and life sciences, scaling sustainability by design initiatives driven by the increasing importance of ESG, and focusing on persistent immersive experiences, led by an extreme obsession with 'data centricity' and 'patient centricity,'" says Dr. Nimita Limaye, research VP, Life Sciences R&D Strategy and Technology at IDC Health Insights.

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The Intelligent Way of Doing Healthcare: Optimizing Care Experience

Oct-22 DOC # EUR149731322 Presentation

Authors:

• Adriana Allocato

This IDC Tech Buyer Presentation shows how to develop an intelligent way of doing healthcare to optimize care experience. It examines the three entities that make up the fabric of the intelligent way of doing healthcare and the ways they are fostering the development of a passive, predictable, and contextualized care delivery model.

This presentation was delivered on September 28, 2022, during the IDC Directions Portugal, in Estoril. IDC Direction Portugal is one of the most important events regarding Portuguese digital transformation.

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The State of Digital Use Cases for Customer Experience in EMEA: Part 1 of 5 — The Customer Experience Digital Lane

Oct-22 DOC # EUR149439922 Presentation

Authors:

• Nino Giguashvili
• Erica Spinoni
• Van Valdez

This IDC Market Presentations provides insights into the top 10 EMEA customer experience (CX) use cases from the IDC Worldwide Digital Transformation Spending Guide — April 2022 (V1 2022). For each use case, this report guides vendors in moving technical conversations with traditional IT contacts to use-case-based conversations with customer experience executives and line-of-business (LOB) audiences, serving as a reference for sales pitches. The report:

• Highlights CX personas involved in steering, financing, and influencing use cases and how they should collaborate to ensure the successful implementation of the use case
• Understands CX-specific and overarching technology as well as architecture requirements
• Provides detailed examples of end users working and implementing each CX-related use case

"Investments in customer experience are still important for EMEA organizations, based on the April release of the IDC Worldwide Digital Transformation Spending Guide," said Erica Spinoni, European Digital Business Practice. "In 2022, 18% of digital business spend in EMEA will be allocated to use cases in the customer experience lane."

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European Life Sciences Key IT Deals and Initiatives Update, Q2 2022

Sep-22 DOC # EUR148583022 Insight

Authors:

• Nino Giguashvili

This document provides IDC Health Insights’ overview of key IT deals, news, and digital initiatives in the European life sciences market in Q2 2022. This is the 16th document in a quarterly series of reports released by IDC Health Insights as it continues to provide in-depth research coverage of the European life sciences industry.

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U.S. Consumer and Provider Adoption Trends: Consumer-Facing Mobile Health Applications

Sep-22 DOC # US49339823 Presentation

Authors:

• Lynne Dunbrack

This IDC Tech Buyer Presentation analyzes data from IDC's U.S. Healthcare Provider Technology and Connected Health Survey, January 2022, and U.S. Consumer Healthcare Survey, January 2022, with a focus on how health provider organizations are deploying mHealth apps and consumers adoption of them, respectively. This Tech Buyer Presentation also examines what consumers want from mHealth apps and identifies key metrics for measuring success.

"The combination of widespread use of smartphones by consumers and the explosive growth in consume mobile apps for shopping, banking, and entertainment is driving the adoption of consumer-facing mobile health or mHealth apps," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "When deployed correctly, the benefits of mHealth apps realized by consumers and healthcare organizations are closely aligned with the Quadruple Aim."

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Embracing IT-OT Convergence to Unlock Digital at Scale: A Snapshot of EMEA Countries

Sep-22 DOC # EUR149680922 Presentation

Authors:

• Adriana Allocato

This IDC Survey examines data from IDC's Worldwide IT-OT Convergence Survey, 2022, focusing on the EMEA market. It investigates IT-OT convergence trends in EMEA, with a focus on organizational structures and governance models for IT and OT functions. The objective of this study is to gain insight into the convergence of information and operational technology across industrial verticals including manufacturing, oil & gas, utilities, and mining among 379 organizations in Europe, the Middle East, and Africa.

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IDC Survey: U.S. Provider Organizations’ Investment Plans for IT Infrastructure Modernization and Security

Sep-22 DOC # US49683122 Presentation

Authors:

• Lynne Dunbrack

This IDC Survey presents key findings focused on provider investment plans for IT infrastructure modernization and security from the IDC’s 2022 U.S. Healthcare Provider Technology and Connected Health Survey.

Other topics covered in this survey, which will be covered in forthcoming research on connected health IT digital strategies, are wearables and remote health monitoring, virtual care, chatbots and digital assistants, consumer-facing mobile health applications, clinical mobility, and smartwatches.

"Ongoing industry disruption — labor shortages, supply chain issues, geopolitical and cybersecurity threats, and new business models — underscores that healthcare organizations must be nimble to remain competitive," states Lynne A. Dunbrack, group vice president, Public Sector. "IT needs to be agile, scalable, and reliable to support new business and reimbursement models and become more resilient. Unfortunately, most legacy infrastructure is too brittle and can't keep up with the pace of change in business, technology, and regulatory requirements."

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Intelligent Health Data Interoperability for Improving Health Services Personalization, Integration, and Viability: The Case of Ramsay Santé

Sep-22 DOC # EUR149658322 Insight

Authors:

• Adriana Allocato
• Silvia Piai

"Ramsay Santé's understanding of interoperability not only as a technical attribute, but also as clinical and business enabler, determined the success of this project. It chose Lifen, a solution that combines interoperability standards and AI that has been designed to optimize value for clinical and business users," said Silvia Piai, research director, IDC Health Insights Europe.

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"Care Anywhere" Technologies and Methods at a Payer Conference? —Yes, AHIP 2022

Sep-22 DOC # US49550722 Insight

Authors:

• Jeff Rivkin

This IDC Perspective reflects the observations made by IDC Health Insights at the America's Health Insurance Plans (AHIP) conference, the annual conference for AHIP, conducted in 2022.

"AHIP Institute 2022 virtual conference saw the emergence of the 'partner in care' message from the insurance industry to include now the 'care anywhere' paradigm. Patient approaches, engagements, whole-person care, and the need for an elaborate flexible infrastructure of methodologies and technologies were on display. Reimbursement and data exchange strategies must drastically change to handle this new paradigm," says Jeff Rivkin, research director for Payer IT Strategies at IDC.

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Social Drivers/Determinants of Health and Health Equity Emphasized at AHIP 2022

Aug-22 DOC # US49569522 Insight

Authors:

• Jeff Rivkin

This IDC Perspective highlights noteworthy progress across the products and industry on display at the AHIP 2022 conference with regard to social drivers/determinants of health and health equity.

"COVID-19's impetus toward the new awareness of more data and different lenses on health and reimbursement causes the AHIP conference focus to be vastly different than in the past. It is now being dominated by nontraditional topics as insurance companies continue to strive to be the member's dominant 'partner in care' to navigate the fragmented health ecosystem, reaching the member 'where they are.'" — Jeff Rivkin, research director of Payer IT Strategies, IDC Health Insights

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State of the Market: Inflation Impact on IT Spending and the Cloud by Major Industry

Aug-22 DOC # US49593822 Presentation

Authors:

• Robert Parker
• Lynne Dunbrack
• Simon Ellis
• Travis Eide
• Leslie Hand
• Alex Holtz
• Andrew Meyers
• Courtney Munroe
• Daryl Schoolar
• Jerry Silva
• John Villali
• Rick Villars
• Ruthbea Yesner
• Adelaide O'Brien

This IDC Tech Buyer Presentation provides IDC Insights analysts' assessment of the impact of inflation on technology spending and adoption across 11 industries including education, energy, financial services, government, health and life sciences, hospitality, manufacturing, media and entertainment, retail, telecommunications, and transportation and logistics. Our analysis also offers IDC's outlook on IT spending and global economic sentiments gleaned from IDC's Future of Enterprise Resiliency and Spending (FERS) Survey. Future research from IDC Insights teams will delve deeper into the impact of inflation on their respective industries and subsectors.

"Across all industries, organizations are focusing their attention on navigating the storms of disruption brought about by inflationary pressures, supply chain constraints, labor and skills shortages, and geopolitical threats. Technology will play an important role to address these disruptions and blunt the impact of inflation faced by industries worldwide. Inflation is leading industries to prioritize investments in cloud, AI/ML, automation, and advanced data management and analytics." — Bob Parker, senior vice president and general manager, Industry Insights, Software, and Services at IDC

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European Life Sciences Policy and Regulatory Update, 2022

Aug-22 DOC # EUR249583722 Presentation

Authors:

• Nino Giguashvili

This IDC Presentation summarizes the latest major European policy, regulatory, and development strategy news and initiatives shaping the technology landscape in the European life sciences market. As IDC Health Insights continues to provide in-depth research coverage of the European life sciences industry, this document aims to help life sciences organizations and their technology vendors stay aligned with the fast-evolving policy, funding, and regulatory developments in Europe to inform their digital initiatives and business strategies and capitalize on favorable opportunities.

"The latest policy and regulatory initiatives in the European life sciences industry have evolved around fostering secondary uses of health data, enabling a favorable environment for clinical trials, enhancing pharmacovigilance systems, and strengthening life sciences supply chain resilience for effective crisis preparedness and response."— Research Manager Nino Giguashvili, IDC Health Insights Europe

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IDC's Digital Transformation Use Case Road Map: Value-Based Health, 2022

Aug-22 DOC # US48586322 Presentation

Authors:

• Lynne Dunbrack
• Jennifer Eaton
• Jeff Rivkin
• Mutaz Shegewi
• Jordan Finn

This IDC Tech Buyer Presentation provides a road map over three time horizons to prioritize deployment of each of the digital transformation use cases found in IDC's Worldwide Digital Transformation Use Case Taxonomy, 2022: Value-Based Health (IDC #US48584822, July 2022). Every organization should evaluate its own digital transformation strategy against the road map and make adjustments as needed based on regional and organizational circumstances.

Healthcare organizations are prioritizing initiatives that address the rise of consumerism, staff shortages, rising costs, dwindling margins, infrastructure modernization, and hybrid work models. To that end, payers, providers, and even life science organizations are looking outside the four walls of conventional care settings to provide more cost-effective care that is of high quality and convenient for consumers to access from home or wherever they may be. IDC Health Insights introduced care anywhere as a new use case." — Lynne Dunbrack, group vice president, IDC Health Insights

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IDC MarketScape: European Enterprise Medical Imaging 2022 Vendor Assessment

Aug-22 DOC # EUR148080022 IDC DecisionScape

Authors:

• Adriana Allocato
• Silvia Piai

This IDC MarketScape assesses the main enterprise medical imaging (EMI) solutions currently available in the European market. This study provides healthcare providers with insight into EMI suppliers' capabilities and strategies that are designed to support them in their digital transformation journeys. Investing in EMI has become a key component of European healthcare organizations' digital strategies.

"The increasing adoption of EMI is primarily due to the need to unite images and data from multiple 'ologies' and create a patient-centric workflow. Optimizing the imaging workflow helps to balance high-quality care and efficiency. Also, integrating AI technologies into medical imaging devices to automate and standardize complex diagnostic procedures paves the way for more personalized care and precision health," said Adriana Allocato, research manager, IDC Health Insights.

"Adopting an end-to-end approach to patient imaging enables the long-awaited 360-degree view of patients and their health journeys, driving benefits in terms of care quality and experiences. EMI drives resilience, efficiency, and innovation into established care practices and operational aspects. Most importantly, it scales multidisciplinary and collaborative care delivery models and expands the use of intelligence-driven diagnostic tools across the healthcare ecosystem," said Silvia Piai, research director and European head, IDC Health Insights.

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The Future of Intelligence in the Healthcare Sector

Aug-22 DOC # EUR149539922 Presentation

Authors:

• Federico Mayr
• Silvia Piai

This IDC Survey analyzes the prospects of intelligence for European healthcare organizations. The analysis is based on 225 interviews with healthcare executives as part of IDC's January 2022 European Healthcare and Life Science Insights Survey. European healthcare organizations are perfecting their data strategies to reach a comprehensive patient view. AI-based solutions and analytics, coupled with core clinical and operational systems, are key to generating data-driven insights that inform decision making and the design of processes.

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Oracle's "The Future of Healthcare": Integrating Health Data to Derive Critical Insights — A Unified Clinical Platform, A National EHR

Aug-22 DOC # US49455022 Insight

Authors:

• Nimita Limaye
• Mutaz Shegewi
• Jeff Rivkin
• Lynne Dunbrack

This IDC Perspective summarizes the key findings for healthcare and life science organizations from Oracle's virtual "The Future of Healthcare" event, which took place on June 9, 2022.

"A prominent theme at this event was the need to create a unified national electronic health record database to enable rapid public health decisions, to build one longitudinal patient health record that is accessible from anywhere, to improve clinical outcomes, and to leverage real-world data to power clinical trials. This is visionary, but not without enormous challenges on the road ahead," said Dr. Nimita Limaye, research vice president, Life Sciences R&D Strategy and Technology at IDC. "With Oracle's acquisition of Cerner now officially complete, there are opportunities to cause an even bigger splash through the results of the acquisition," said Mutaz Shegewi, research director, Worldwide Provider IT Transformation Strategies at IDC.