New Research

Summary

This IDC Market Presentation defines each of the four trends in payer IT to provide context for planning in 2024. It then provides essential guidance for payers within the context of these trends. These trends have been presented to multiple payer-supplying vendor user groups in 4Q23. Each trend is complex, nonintuitive, and layered.

"Payers are undergoing a crisis of relevance, cost, and increased consumer expectations. Their core business model is failing; they are limited by regulation, costs beyond their control, legacy technical debt, and a supercharged retail environment that causes their members to demand a retail-like excellence while providing the security and privacy of the past," says Jeff Rivkin, director of Payer IT Strategies at IDC Health Insights.

Summary

This IDC Market Presentation provides an IDC Industry Buyers Handbook, which aims to help technology vendors understand what drives buyers in the worldwide healthcare industry regarding their technology purchasing decisions. Vendors can use this handbook to:

• Identify the current trend-specific technology focus of buyer organizations
• Align the company's proposition with buyers' strategic priorities
• Position the technology offering to respond to buyers' business objectives
• Develop a compelling narrative that resonates with buyers' requirements

Technology vendors' executives in areas such as marketing, sales, and product strategy can leverage insights from this handbook to inform and formulate their approach with buyers within the worldwide healthcare industry. Insights provided in this handbook are largely based on IDC survey data and leverages senior IDC analysts' knowledge, IDC research, and ongoing conversations with key industry players.

"Amid economic and geopolitical uncertainties, global healthcare organizations must prioritize optimized IT infrastructure for current care delivery and innovation. As AI adoption surges, objective assessments of AI providers are essential. Collaboration with trusted automation experts is crucial for workforce enhancement and tackling labor shortages. The emphasis on patient engagement remains pivotal for improved health outcomes in this dynamic healthcare landscape," said Federico Mayr, research analyst, IDC Health Insights.

Summary

This IDC Perspective presents a summary of quotes from the HLTH conference held in Las Vegas, Nevada, October 8–11, 2023. At the HLTH conference, 150 sessions were held over 3 days showing the diversity and energy in the healthcare sector.

"The HLTH conference provides investors, vendors, providers, payers, and life science companies with a forum to enjoyably interact with snackable content, an energetic atmosphere, and a flash only found in Las Vegas. Healthcare and payer professionals should add this conference to their short list," states Jeff Rivkin, research director, IDC Health Insights.

Summary

This IDC Survey explores the key strategies and technology capabilities being prioritized by global medical device manufacturers to overcome major challenges, mitigate supply chain risks, and build long-term resilience.

The analysis presented here is based on a sample of medical device manufacturers that participated in IDC’s Global Supply Chain Survey, 2023, conducted in March among organizations from various industries across North America, Europe, and Asia/Pacific.

Summary

This IDC Survey examines results from IDC's Worldwide Future of Industry Ecosystems Survey.

In May and June 2023, we fielded our third annual global survey to 1,288 executives across 5 regions and 11 countries. The goal was to determine executive and business leader sentiment on industry ecosystems, maturity of current approach, and future plans for IT and use case investment. Respondents spanned multiple domains including CXOs, business-line executives, and IT leadership. Industry coverage is across 10 industries: architecture/engineering/construction (AEC); energy; discrete and process manufacturing (and subindustries); healthcare; life sciences; financial services; government and education; telco, media, and entertainment; retail; and transportation/logistics.

Key findings from the survey include:

• Improving end-customer engagement is a primary driver of industry ecosystems.
• AI is growing in importance as a key decision-support technology in industry ecosystems.
• Environmental sustainability remains a key initiative for industry ecosystem partners.

What is clear is that organizations in every industry are looking to open and expand their industry ecosystem as part of becoming a digital-first business. Shared data and insights, shared applications, and shared operations and expertise are enhanced with this approach — becoming not only a way to ensure flexibility and resiliency but also a way to grow revenue and profitability.

This document is focused on the healthcare industry. While operational efficiency and cost savings are paramount, improving patient engagement and of course outcomes through data, technology, and expertise continues to be a focus. To achieve this, healthcare organizations are focused on expanding their ecosystems to a multifaceted set of partners so there is on-demand and as-needed data, applications, capacity, and capability to complement their operations. Multiple examples of the future of industry ecosystems exist in this industry (highlighted in this document), proving the benefit of sharing data and insights, sharing and codeveloping applications, and sharing operations and expertise across ecosystems.

Summary

This IDC Tech Buyer Presentation explains how to leverage digital innovation in the healthcare industry. Patients, healthcare providers, and other industry stakeholders are now moving to a fully digitalized offline-to-online patient journey; this is opening new opportunities in the research and development of medicines and the delivery of healthcare services, while resolving barriers to treatment and improving patient outcomes. Healthcare organizations have digitally transformed to become a real digital business.

This presentation examines how running a digital business is more than integrating technology. As healthcare organizations' needs are firmly planted in a digital-first world, they need to constantly focus on innovation to address patient expectations, clinicians' experience, and the development of an ecosystem of multiple stakeholders.

This presentation was delivered on September 28, 2023, during IDC Directions Portugal, in Estoril. IDC Directions Portugal is one of the most important event about digital transformation in the country.

Summary

This IDC study provides IDC's top 10 predictions for future of industry ecosystems.

"The move to more open, extended, pan-industry ecosystems is the next phase of digital transformation. Organizations continue to recognize that innovation is more successful, resiliency is stronger, and customer, consumer, citizen, or patient experience is better with a varied, diverse ecosystem of partners in place," said Jeff Hojlo, research vice president, Future of Industry Ecosystems.

Summary

This IDC study provides executives across the globe with actionable insights and analysis for future healthcare industry scenarios.

"The 2024 worldwide healthcare industry predictions show that the industry is at an inflection point, being driven largely by the need to master AI everywhere and the drive to automate, while there continues to be a growing emphasis on sustainability and governance to build resilient systems that can adapt to evolving challenges," says Mutaz Shegewi, research director, IDC Health Insights. "The healthcare industry is not just navigating challenges but seizing opportunities for sustained growth. As the healthcare industry finds itself at the nexus of enduring, interconnected challenges and opportunities, traditional models are giving way to innovative paradigms demanding not just reactive measures but proactive strategic investments in technology and human capital. The imperatives for rapid action and strategic foresight have never been more pronounced as the industry landscape continues to evolve in complex, interlinked dimensions."

Summary

This IDC FutureScape presents the top 10 insurance industry predictions for 2024. Each prediction is shaped by a shared set of key drivers, serving as a planning tool for technology leaders and their line-of-business (LOB) counterparts in their IT strategic planning efforts. The 2024 edition of the IDC FutureScape for insurance underscores the vital need for insurers to embrace an ambidextrous approach. This approach is crucial for striking a balance between mitigating risks and exploring new opportunities to ensure survival and prosperity in the face of uncertainties. It has become imperative to shatter the industry's silos and organizational boundaries by strategically adopting digital technologies. These technologies are instrumental in unlocking the sector's full societal impact. For the next five years, insurers are at a critical juncture where they must pioneer digital-first strategies. This pioneering effort involves leveraging emerging technologies such as trusted data exchange platforms, telehealth solutions, "climatech" innovations, and digital twins, as well as the significant advancement of large language models (LLMs) and multimodal generative AI models such as DALL-E.

"In an era defined by uncertainty, where a multitude of challenges and opportunities coexist, digital maturity is no longer a choice — it is the essential foundation of the modern competitive arena. Insurers must master the art of balancing digital innovation with risk mitigation to enhance their digital capabilities," said Davide Palanza, research manager at IDC Financial Insights. "As insurance leaders grapple with the imperative of deriving tangible value from their digital endeavors, the future belongs to those that embrace emerging technologies with sharp business insight and foresight. What's at stake isn't merely survival; it's about leading the charge in reshaping the future of the insurance sector."

Summary

This IDC study discusses the top 10 predictions for the life sciences industry for 2024.

"'Reinvent' is very much the new tagline for the life sciences industry. The 2024 worldwide life sciences industry predictions focus on how the life sciences industry is reinventing itself by embedding 'as a service' and 'by design' strategies in its business models, leveraging GenAI to reimagine business processes, and weaving in intelligence and 'hyper-personalization' every step of the way," says Dr. Nimita Limaye, research VP, Life Sciences R&D Strategy and Technology at IDC Health Insights.

Summary

This IDC Market Presentation provides IDC's Industry Market Forecast for worldwide healthcare. It provides technology vendor product managers and those responsible for market/competitive intelligence with an industry overview of IDC spending guide forecasts numbers as well as insights into the regional healthcare market context influencing that spend for 2023.

This report includes:

• IDC's ICT market forecast for healthcare enterprises worldwide
• IDC's market forecast for IT applications for global healthcare enterprises
• Insights into key drivers and inhibitors that have impacted and will impact IT application investment sentiment in the worldwide healthcare industry

This document also highlights recent initiatives by countries and organizations while providing top-level advice for technology suppliers for pursuing a business strategy that considers the whole healthcare ecosystem.

"The healthcare sector's shift toward digital-first strategies holds promise for enhancing patient engagement and healthcare delivery. Yet it amplifies cyberthreats and requires significant investments. To excel in this digital landscape, healthcare organizations must focus on cybersecurity, data integrity, ethical AI, and equitable access to technology-driven healthcare solutions," said Federico Mayr, research analyst, IDC Health Insights.

Summary

This IDC Market Perspective highlights major announcements made at Google Cloud Next held in San Francisco on August 29–31, 2023, with a focus on how they will impact the following industries — education, financial services, government, healthcare and life science, and retail.

"AI is everywhere, and industry leaders are working tirelessly to adapt," said Matthew Leger, research manager, Government Insights at IDC. "Google's new AI capabilities, coupled with the company's robust partner ecosystem and industry solution approach, position Google — and by extension its customers — well to serve as a strategic partner to leaders across sectors."

Summary

This IDC Market Perspective summarizes key announcements during 3DS Industry Analyst Days 2023, held on May 31 and June 1, 2023, at the Dassault Systèmes headquarters in Paris. At the event, Dassault Systèmes executives presented the company's strategy, financial updates, and key industry-specific solutions with concrete customer examples.

"At Dassault Systèmes Industry Analyst Days, the company discussed the most important use cases and customer success stories for the multiple products it has and provided extensive demos across many industry-specific use cases. The company's strong focus and leadership will continue to be essential in executing its strategy and maintaining and growing its position in the market," said Erica Spinoni, IDC European Digital Business Practice and Future of Work.

Summary

This IDC Market Presentation contains an industry analysis perspective that offers foundational insights into the global healthcare sector in 2023 for sales, marketing, and product/channel managers at technology companies. By comprehending the sector's structure, financing, and operations, as well as their impact on individual and population health, managers can pinpoint areas in healthcare operations and subverticals in which their technology products and services can make a real difference.

This report delves into key healthcare parameters, funding and governance models, and the driving forces behind ICT spending of major international private healthcare provider (HCP) organizations with a global footing in 2023.

"To excel in the global healthcare industry, tech vendors must grasp the unique health needs and dynamics of each region, customize solutions to each country, and forge local collaborations while continuing to innovate on a global scale," said Federico Mayr, research analyst, IDC Health Insights.

Summary

This IDC Survey Spotlight presents key findings from IDC's Worldwide Industry CloudPath Survey regarding key "trigger events" causing healthcare organizations to use cloud services.

"The reasons healthcare organizations are using cloud services has evolved from tactical like responding to IT budget constraints to more strategic initiatives such as digital transformation," stated Lynne A. Dunbrack, group vice president, Public Sector at IDC.

This IDC Survey Spotlight is based on IDC's April 2023 Worldwide Industry CloudPath Survey, which surveyed 100 U.S. providers' and 100 U.S. payers' cloud decision makers.

Summary

This IDC Survey Spotlight presents key findings from IDC's Worldwide Industry CloudPath Survey regarding industry clouds.

"Healthcare organizations have widely embraced industry clouds and will continue to do so," stated Lynne A. Dunbrack, group vice president, Public Sector at IDC, "because they accelerate speed to value with built-in integration, provide artificial intelligence tools to enable complex decision making, and help ensure regulatory compliance."

This IDC Survey Spotlight is based on IDC's April 2023 Worldwide Industry CloudPath Survey, which surveyed 100 U.S. providers and 100 U.S. payers cloud decision makers.

Summary

This IDC Perspective provides IDC Health Insights' overview of key IT deals, news, and digital initiatives in the worldwide medical devices market in 2Q23. This is the fourth in the new quarterly series of reports launched by IDC Health Insights following the expansion of its in-depth research coverage of the global medical devices industry.

"As medical device organizations worldwide navigate an increasingly complex healthcare landscape, the industry continues to focus on harnessing digital technologies to enhance efficiency and business performance, maximize value for customers, and align with the shifting healthcare paradigm toward patient-centricity and care personalization." — Research Manager Nino Giguashvili, IDC Health Insights

Summary

This IDC Market Glance highlights healthcare provider operational IT solutions in Europe for 3Q23.

"As healthcare organizations strive for more digitalization, they face obstacles in transitioning to new care models based on personalization and integration of services along the patient journey," said Adriana Allocato, research manager, at IDC Health Insights Europe. "Workforce shortages, inflation, supply chain constraints, reduced budgets, and depleted resources are pushing healthcare organizations to increase their investments in workflow and operational effectiveness solutions to eventually accommodate new processes and address the more competitive requirements of an increasingly private healthcare market."

Summary

This IDC Tech Buyer Presentation provides a road map over three time horizons to prioritize deployment of each of the digital transformation use cases found in IDC's Worldwide Digital Transformation Use Case Taxonomy, 2023: Value-Based Health (IDC #US51044123, August 2023). Every organization should evaluate its own digital transformation strategy against the road map and make adjustments as needed based on regional and organizational circumstances.

"As healthcare organizations continue to modernize infrastructures to support cost-effective, high-quality, and equitable care, investments in AI, machine learning, and emerging generative AI tools are driving the goals of efficiency and automation while necessitating the need for careful use case vetting and strategic road map creation to ensure success." — Lynne Dunbrack, group vice president, IDC Health Insights

Summary

This IDC Market Presentation provides insights into the top 10 fastest-growing European agile work use cases from the IDC Worldwide Digital Transformation Spending Guide — April 2023 (V1 2023). For each use case, this report guides vendors in moving technical conversations with traditional IT contacts to use-case-based conversations with workforce executives (e.g., chief human resource officers, chief talent officers, chief learning officers) and broader line-of-business (LOB) and IT audiences, serving as a reference for sales pitches. The report:

• Highlights workforce personas involved in steering, financing, and influencing use cases and how they should collaborate to ensure the successful implementation of the use case
• Understands workforce-specific and overarching technology as well as architecture requirements
• Provides detailed examples of end users working and implementing each workforce/workplace/workspace-related use case

"European CEOs are still eager to invest in digital and technology solutions to enable a hybrid workplace as well as to attract and retain talents and skills, showing how workforce-related technologies still have high growth potential. On average, the use cases in the agile work lane grow faster than broader digital spending, a market still growing at a double-digit growth rate," said Erica Spinoni, senior research analyst, European Digital Business Practice and Future of Work.

Summary

This IDC Innovators profiles three emerging vendors: Current Health, Huma and TytoCare. These companies offer to the global healthcare and life sciences ecosystem innovative digital health solutions for remote patient engagement and virtual care to enable patient-centric healthcare delivery models and decentralized clinical trials. IDC Innovators are emerging vendors with revenues more than $100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both.

"Technology-enabled virtual care solutions have become pivotal at the intersection of healthcare and life sciences to support remote patient monitoring and engagement, driving a transformative shift toward new, patient-centric models of health care delivery and clinical research," said Nino Giguashvili, research manager, IDC Health Insights. "Following the period of exponential surge experienced throughout the COVID-19 pandemic, virtual care has now reached a critical juncture that will shape its future trajectory. The vendors featured in this report exemplify the evolution of business models and value propositions, as they work toward seamlessly integrating, standardizing, and scaling the scope of virtual care within the broader patient journey," said Silvia Piai, research director, IDC Health Insights.

Summary

This IDC Market Presentation provides an overview of digital business developments in Europe in 1H23. It covers news, significant deals, policy announcements, regulatory actions, emerging technology developments, and investments that could impact markets locally and regionally. Companies featured include Accenture, Atos, AWS, Clearview AI, Deutsche Boerse, DXC, IKEA, Intel, Getir, Max Planck Society, Mercedes-Benz, Microsoft, Mistral AI, NVIDIA, OpenAI, Oracle, Salesforce, SAP, Unilever, Three UK, Vodafone, and Volkswagen/CARIAD.

It also highlights results from IDC's European Future Enterprise Resiliency and Spending Surveys, which examines end-user sentiment around major concerns and IT investments. Due to significant momentum driven by generative AI, this presentation also provides a snappy and snackable overview of the most important news and developments in this area.

"Since the beginning of the year, there has been growing confidence among European organizations to increase IT spending, especially comparing the January–June period year over year. In fact, the share of companies planning to increase IT spending has almost doubled. This is a clear sign that European companies consider technology and digital investments as pivotal to balance risk mitigation in the pursuit of new opportunities to survive and thrive amid uncertainties," said Erica Spinoni, senior research analyst, European Digital Business Strategies and Future of Work.

Summary

This IDC Market Note provides a summary of the AHIP 2023 conference held in Portland, Oregon.

"It is impossible to divorce data, trust, AI, and equity," says Jeff Rivkin, research director, Payer IT Strategies at IDC Health Insights. "Perhaps that is why the AHIP 2023 panels focused on equity and trust, and then conversations inevitably evolved to data and AI. The AHIP conference has changed its name and faces over the past few years, but the core challenge of payers is still navigating the interconnectedness of it all."

Summary

This IDC study discusses how healthcare organizations are on a mission to digitally transform to create a value-based healthcare system, even though they may not use the term digital transformation as extensively as other industries such as retail or financial services do. While the pandemic drove unprecedented adoption of virtual visits and other forms of remote care, the number of use cases powered by a range of artificial intelligence technologies, especially with emerging generative AI capabilities, will continue to grow in 2023 and beyond.

"Building on their investments in cloud, intelligence data management, and connected health technologies to enable care anywhere, healthcare organizations are increasing their investments in AI, machine learning, and emerging generative AI tools to streamline clinical workflows and further refine their plans for reimagining the delivery of care," says Lynne A. Dunbrack, group vice president, IDC Health Insights.

Summary

This IDC Market Presentation contains an industry analysis perspective that offers foundational insights into the European healthcare sector in 2023 for sales, marketing, and product/channel managers at technology companies. By comprehending the sector's structure, financing, and operations as well as its impact on individual and population health, managers can pinpoint areas in healthcare operations and subverticals in which their technology products and services can make a real difference.

This report delves into key healthcare parameters, funding and governance models, delivery systems, and the driving forces behind ICT spending of major healthcare provider (HCP) organizations in Europe in 2023.

"Tech vendors in the European healthcare sector should tailor sales and marketing strategies to meet the unique needs of each country's healthcare system. Collaboration with local players and a focus on improving patient health outcomes will lead to success," Federico Mayr, research analyst, IDC Health Insights.

Summary

This IDC Market Presentation provides IDC's Industry Market Forecast for European healthcare. It provides technology vendor product managers and those responsible for market/competitive intelligence with an industry overview of IDC spending guide forecasts numbers as well as insights into the regional healthcare market context influencing that spend for 2023.

This report includes:

• IDC's ICT market forecast for healthcare enterprises in Europe
• IDC's market forecast for IT applications for European healthcare enterprises
• Insights into key drivers and inhibitors that have impacted and will impact IT application investment sentiment in the European healthcare industry

This document also highlights recent initiatives by countries and organizations while providing top-level advice for technology suppliers for pursuing a business strategy that considers the whole healthcare ecosystem.

"As healthcare organizations in Europe face unmet needs, workforce shortages, and budget pressures, ICT spending will continue to rise. Technology suppliers can support these organizations by addressing country-specific challenges, enhancing operational efficiency through AI-driven automation, and ensuring seamless integration for improved health outcomes," said Federico Mayr, research analyst, IDC Health Insights.

Summary

This IDC Market Perspective discusses price transparency at AHIP and in the healthcare industry.

"One year in, the industry should take a pause and reflect on the fiction that is executing. Price transparency has snowballed from a politician's talking point to legislation to regulation to an expensive, ongoing administrative facade," states Jeff Rivkin, research director, IDC Health Insights. "The exchanged data is seriously flawed, and even if the data was good, the vast majority of consumers do not have the time, money, patience, medical literacy, or desire to actually shop for procedures. Similarly, payer-provider contract negotiations based on inaccurate, non-standard product, network, and rate data are an equivalent absurdity."

Summary

This IDC Market Glance highlights the healthcare provider clinical IT solutions for 2Q23. "Healthcare organizations are increasingly recognizing the relevance of greater healthcare data interoperability, seamless integration, and effective data sharing to support primary strategic business priorities such as improved quality care, reduced costs, enhanced care coordination, accurate population health management and better health equity," said Adriana Allocato, research manager, IDC Health Insights. "However, the opportunity and the challenge to capture and standardize health data and make them intelligible and actionable requires a stronger health information technology and a centralized governance strategy that positively impacts the intelligent automation of clinical processes."

Summary

IDC Innovators are emerging vendors with revenue <$100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both. This IDC Innovators study profiles four vendors in the AI for behavioral health market: Aiberry, NeuroFlow, RethinkFirst, and Twill (formerly Happify Health). Solutions offered by these companies help improve access to behavioral and mental health resources, which are in short supply, and improve consumer engagement by providing high-touch services via a digital platform.

The behavioral health technology market is highly fragmented with thousands of point solutions, reflecting the wide range of behavioral and mental health issues, including anxiety, depressions, general stress, burnout from the pandemic, and post-traumatic stress disorder. Many companies in this space are start-ups with a mission to address the growing behavioral and mental health issues using technology, such as artificial intelligence (AI), machine learning (ML), and natural language processing (NLP).

"Technology can address barriers to care by increasing access to online behavioral and mental health resources that helps reduce the perceived stigma associated with needing these services," states Lynne A. Dunbrack, group vice president, Public Sector. "AI technologies accelerate identifying patients most in need of care, power conversational AI chatbots that triage consumers to appropriate resources, and create personalized care plans, all of which engenders more consumer engagement and thus successful patient outcomes."

Summary

This IDC Survey looks at the challenges that IT healthcare leaders face in 2023 as they develop IT budgeting plans that anticipate potential economic disruptions while maintaining the shift to digital business models. In February and March 2023, IDC connected with IT healthcare leaders around the world to gain early insights into how they are navigating disruptions and prioritizing technology investments.

IDC's Global Technology Thought Leadership group conducts a monthly survey — the Future Enterprise Resiliency and Spending (FERS) Survey — to understand how IT and business leaders in enterprises around the world are assessing risks and addressing cost management for their growing portfolios of technology resources.

This survey of 888 respondents from North America, Asia/Pacific, and Western Europe was conducted in late February and early March 2023 while IT leaders were starting to execute on their 2023 IT investment plans. They reflect the attitudes and expectations as of that moment in time. This survey was conducted in the weeks after the collapse of Silicon Valley Bank (SVB) and other banking difficulties and reflects the preliminary impact those events may have on economic and IT spending outlooks.

Summary

This IDC study provides an evaluation of five vendors that provide payer solutions for product/plan configuration. The vendors we chose include front-runners in the industry that were chosen for their market share and penetration of their potential growth opportunities.

According to Jeff Rivkin, research director, Payer IT Strategies at IDC Health Insights, "Product/plan configurators are being implemented by payers that want to compete for consumers and groups aggressively with speed to market, flexible product offerings, and expansion to Medicare Advantage and ancillary products. As payers attempt to find new revenue and respond to governmental and competitive pressures, the ability to bring a creative product to market fast and effectively will be a competitive advantage. Those that can't may not survive the onslaught of value-based reimbursement, flexible networks, price competition, and consumer demand."

Summary

This IDC PlanScape describes the important role that remote health monitoring (RHM) can play in transforming the delivery of healthcare services by enabling care anywhere initiatives. The study helps healthcare organizations build a case for deploying remote health monitoring devices and provides a road map for healthcare organizations to follow as they prioritize remote health monitoring use cases.

"Aligned financial incentives are driving the increased deployment of RHM programs by both providers and health plans," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "The shift from fee-for-service healthcare to value-based healthcare, with its focus on improving outcomes and operational efficiencies, continues to drive investment in remote health technologies that span health and wellness tracking and chronic care management for a wide range of chronic conditions."

Summary

This IDC Survey Spotlight investigates the strategic approach adopted by healthcare organizations worldwide to optimize data management and maximize the value of AI/ML initiatives.

The analysis presented in this study is based on a sample of healthcare organizations from wave 3 of IDC's Future Enterprise Resiliency and Spending Survey, conducted in April 2023 across North America, Europe, and Asia/Pacific.

Summary

This IDC Market Note provides an overview of and insights into the FDA's final guidance document entitled "Cybersecurity in Medical Devices: Refuse to Accept Policy for Cyber Devices Under Section 524B of the FD&C Act," published on March 29, 2023.

"The new cybersecurity standards for medical device acceptance necessitate a paradigm shift in security management strategies for medical device manufacturers seeking to enter the U.S. market. Adopting integrated security-by-design approaches to managing security and building ecosystem-wide trust is imperative in this new era of medical devices cybersecurity." — Research Manager Nino Giguashvili, IDC Health Insights

Summary

This IDC Market Presentation provides general and synthetic knowledge to support salespeople of technology vendors when they first approach a buyer. It equips sales professionals with basic information concerning the healthcare industry to contact buyers with confidence. It also provides a toolkit to spark discussions, helping salespeople show preparedness and stimulate interest in technology buyers with significant conversation teasers and examples.

"Mastering the intricacies of the healthcare industry can be daunting, but this handbook can help unravel its complexities. It gives you vital information and conversation starters to engage healthcare buyers successfully," said Federico Mayr, research analyst, IDC Health Insights.

Summary

This IDC PeerScape provides payer executives with an understanding of the challenges, examples of how other healthcare organizations have tackled the challenges and, finally, guidance for organizations to address these challenges.

"Operationalizing product data management is relatively new to some payers, but payer organizations should look to the successes of their peers to take advantage of lessons learned," says Jeff Rivkin, research director, Payer IT Strategies at IDC.

Summary

This IDC Tech Buyer Presentation explores the opportunities and challenges of generative AI for the healthcare market. It shows how these opposite forces are shaping the way healthcare providers are adopting or planning to invest in this innovative technology. It provides guidance for healthcare organizations on how to embrace generative AI responsibly while pursuing their strategic business priorities.

Summary

This IDC Perspective provides IDC Health Insights' overview of key IT deals, news, and digital initiatives in the worldwide medical devices market in 1Q23. This is the third in the new quarterly series of reports launched by IDC Health Insights following the expansion of its in-depth research coverage of the global medical devices industry.

"Medical devices organizations worldwide continue to embrace the transformative power of digital technology to enhance their product offerings, improve business performance, and address the needs of patients and customers more comprehensively. Expanding digital capabilities and digitally enabled offerings is viewed as imperative to respond to growing market challenges and thrive in the evolving landscape of value-based healthcare." — Research Manager Nino Giguashvili, IDC Health Insights

Summary

This IDC Perspective highlights our key takeaways and analysis of the recent Oracle Application and Industry Analyst Summit.

"Essentially, the message is that Oracle will provide customers the core system (the "digital fabric" as one executive said), common data model, and best practices, combined with partner-led agile methodologies, ISV, and integration offerings — to the tune of what now is 20k+ services and ISV partners. This shared application, cross-industry ecosystem approach is one we see most large platform providers offering today, whether in an enterprise or industrial environment — because on-demand, rapid access to data, applications, and services is expected by end customers in every industry today to effectively run their businesses," said Jeffrey Hojlo, research vice president, Future of Industry Ecosystems, IDC.

Summary

This IDC Market Glance provides a glance at the current makeup of the payer IT payment integrity landscape. It illustrates the vendor landscape and depicts the segments and structure of the market.

Summary

This IDC Survey Spotlight analyzes how medical device manufacturers worldwide are leveraging cloud applications across their supply chains and realizing benefits from these deployments.

The analysis presented in this study is based on a sample of medical device manufacturers from IDC's 2023 Global Supply Chain Survey, conducted in March across North America, Europe, and Asia/Pacific.

Summary

This IDC Market Presentation contains our Industry Marketing Handbook, designed to support technology vendors marketers in building their marketing narrative for the healthcare sector. It can be used to tailor messaging to government-specific challenges and to build pertinent stories and campaigns that resonate with prospects and customers. 

"Digital adoption has become an organizational priority in the post-COVID-19 world. Healthcare provider (HCP) organizations, to accelerate their patient-centric care approaches, have increased their focus on widening care access, strengthening digital and physical infrastructure, improving clinical data management, and becoming data driven. While these organizations prioritize tech investments in key use cases, it is essential that marketing leaders of tech vendor organizations align their solutions and narratives by analyzing HCPs' business priorities and investment barriers, for a strong and convincing partnership," said Manoj Vallikkat, senior research manager, IDC Health Insights.

Summary

This IDC Survey Spotlight analyzes how medical device producers, worldwide, are leveraging the Internet of Things (IoT) across their supply chains and realizing benefits from IoT deployments.

The analysis presented in this study is based on a sample of medical device manufacturers from IDC’s Global Supply Chain Survey, 2023, conducted in March across North America, Europe, and Asia-Pacific.

Summary

This IDC PlanScape describes the important role 5G can play in transforming the delivery of healthcare services by enabling care anywhere initiatives. It helps provider organizational IT leaders justify and plan for deploying 5G and provides a road map for healthcare organizations to follow as they prioritize 5G use cases. The study also provides a decision tree for healthcare leaders to use to prioritize their 5G use case selection.

"Healthcare organizations are making the requisite investments in 5G because they recognize the positive impact that 5G will have on the healthcare industry in the next five years," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "Key to successfully realizing the intended benefits of 5G is pairing the optimal connectivity with the 'right use case.'"

Summary

"The proliferation of data formats and the siloing of data imaging is progressively shaping the need to plan and execute EMI strategies in the healthcare market. A scalable, flexible solution that addresses data consolidation and specialized workflow automation will aid healthcare organizations in achieving efficiency optimization without compromising quality of care," said Adriana Allocato, research manager, IDC Health Insights Europe.

Summary

This IDC Market Glance provides a glimpse into the current makeup of the behavioral health landscape, illustrates the participating vendors, and depicts the segments and structure of the market.

"Nearly one in five U.S. adults live with a mental illness, or 52.9 million adults in 2020, and less than half (46.2%) received mental health services in the past year," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "These alarming statistics point to a need for technology that addresses the many barriers to receiving adequate care including an acute shortage of behavioral and mental health professionals."

Summary

This IDC Market Glance provides a look at the current makeup of the connected health landscape, illustrates who some of the major players are, and depicts the segments and structure of the market.

"The continued shift to digital-first healthcare and hybrid work underscores the need for connected health technologies, states Lynne A. Dunbrack, group vice president, IDC Health Insights. "Initiatives such as care anywhere and hospital at home are drivers for investing in connected remote health monitoring devices and services."

Summary

This IDC Market Glance provides a look at the current makeup of the remote health monitoring landscape, illustrates the participating vendors, and depicts the segments and structure of the market.

"The demand for remote patient monitoring devices and services will continue to grow," states Lynne A. Dunbrack, group vice president, IDC Public Sector. "Deferred care during the COVID-19 pandemic delayed diagnosing and treating patients with chronic conditions who are just now returning to see their healthcare providers."

Summary

This IDC Survey Spotlight analyzes data covering the European life sciences industry collected from the IDC EMEA European Industry Acceleration Survey conducted in April 2021. The study aims to explore the strategic investment trends that life sciences companies make to enable operating models for expanding digital ecosystems in the European landscape.

"European life sciences companies are accelerating investments in digital technologies to address the growing complexity and scale of collaboration networks and enable secure operating models for digital ecosystems. Life science organizations' ability to generate value will increasingly rely on their participation in agile ecosystems that enable secure sharing of data, insights, and capabilities at scale to drive co-innovation, create new business value, and foster long-term resilience." — Research Manager Nino Giguashvili, IDC Health Insights Europe

Summary

This IDC Survey Spotlight investigates how automation technologies are shaping the medical device industry and its processes. It provides insights about the choice to invest in automation technology and processes and their impact on the business strategic priorities of medical device manufactures. The analysis is based on the medical devices sample of wave 8 of IDC's Worldwide Future Enterprise Resiliency and Spending Survey in September 2022.

Summary

This IDC Market Presentation examines IDC's Worldwide Life Sciences Personas Handbook, designed to provide technology vendors a better understanding of their buyer personas. It aims to answer the following questions:

Who are the key personas I need to address with my:

• Offering (products and services)
• Marketing messages
• Sales campaign
• Sales activity

What are their strategic priorities and their day-to-day activities?

What are their major pains and challenges?

What are their KPIs?

This IDC Presentation focuses on the C-suite level and provides an overview of key executives in life sciences organizations. The strategic priorities, pain points, and KPIs described for each persona are intended to support the early stages of the sales funnel, such as in the stages of awareness creation, interest, and consideration. It will not focus on how to approach procurement departments once decisions for purchase have been made.

"Identifying the right target personas and understanding their role-specific priorities, pain points, and KPIs in the face of the increasingly complex life sciences stakeholder ecosystem is essential for tech vendors to design and execute effective sales and marketing strategies and maximize the value of interactions with key decision makers and influencers," said Nino Giguashvili, research manager, IDC Health Insights. 

Summary

This IDC Tech Buyer Presentation analyzes data from IDC's January 2022 U.S. Healthcare Provider Technology and Connected Health Survey and IDC's January 2022 U.S. Consumer Healthcare Survey with a focus on how health provider organizations are deploying chatbots and digital assistants and consumers' adoption of them, respectively. This document also examines consumer satisfaction levels with using them.

"Healthcare organizations are introducing conversational AI in the form of chatbots and digital assistants to enhance consumers' engagement and experience by improving access to care and removing friction from administrative tasks," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "As healthcare organizations embark on incorporating conversational AI into their clinical and administrative workflows, they should evaluate technology, people, and process impacts to reduce risk, promote adoption, and realize the benefits of conversational AI."

Summary

This IDC Market Glance provides a glance at the current makeup of the payer IT landscape, illustrates the vendor landscape, and depicts the segments and structure of the market.

Summary

This IDC Perspective provides IDC Health Insights' overview of key IT deals, news, and digital initiatives in the worldwide medical devices market in 4Q22. This is the second in the new quarterly series of reports that IDC Health Insights launched following the expansion of its in-depth research coverage of the global medical devices industry.

"The medical devices industry is facing significant uncertainty due to ever-growing demand from the healthcare sector, economic and geopolitical pressures, changing market access models, and increasingly complex consumer demands. Medical devices companies are under mounting pressure to accelerate technology investments to address current challenges, adapt to the rapidly changing market environment, and explore new avenues of innovation to create greater value for healthcare providers and consumers." — Research Manager Nino Giguashvili, IDC Health Insights

Summary

This IDC Presentation shows key trends that will shape the IT European healthcare market in the years ahead. It analyzes four areas that make up the next wave of innovation for European healthcare organizations. They relate to patient value, the workforce experience, and how healthcare systems are reacting through new delivery care models.

This presentation was delivered in December 2022 during an IDC event in Italy.