New Research

Summary

This IDC Survey presentation is designed to provide insight into the supply chain challenges and opportunities companies of all sizes across multiple industries are facing and their current priorities, the drivers of change in the strategic focus of their supply chains, the impact of the ongoing disruptions, the progression of supply chain transformation, and the use of modern, digital technologies.

Summary

This IDC study discusses how technology-oriented value chains (TOVCs) are on a mission to digitally transform to create integrated products and services in such a way that innovation accelerates and enables additional revenue throughout the product life cycle, without negatively impacting the ability to scale to profitable volumes.

According to Simon Ellis, group VP, IDC Manufacturing Insights, "Technology-oriented value chains are in a state of recovery, resilience, and digital-first business models shifts whereby the ability to exceed customer expectations while managing shifting constraints has never been more critical to success. To meet the moment, TOVC manufacturers need to go beyond siloed digital investments to establish and execute an enterprisewide strategy to deliver new innovations in products and services, thus staving off competition and the next disruption."

Summary

This IDC study discusses how asset-oriented value chains (chemicals, metals, and pulp/paper) are on a mission to digitally transform to develop a model for collaborative innovation.

Reid Paquin, research director, IT Priorities and Strategies, IDC Manufacturing Insights, said, "Rising economic pressures are causing AOVC value chains to rethink their priorities and how to utilize digital technology to optimize performance. The first step every organization should take is to formulate a common definition of their mission, strategic priorities, and programs so that individual projects or use cases support overall business objectives."

Summary

This IDC Survey is designed to provide insight into the supply chain challenges and opportunities companies across the life science industry are facing and their current priorities, the drivers of change in the strategic focus of their supply chains, the impact of the ongoing disruptions, the progression of supply chain transformation, and the use of modern, digital technologies.

Summary

This IDC Market Perspective provides clients of IDC's SaaSPath program with access to the SaaSPath 2023 Vendor Ratings Visualization and Analysis Portal. This portal is a perfect "playground" for you to explore the relationship between buyers' priorities and their assessment of the vendors' performance, the overall and vendor-specific ratings, and other findings through the lens of various buyer profiles.

Summary

This IDC study discusses how engineering-oriented value chains (automotive, aerospace, machinery, and equipment) are on a mission to digitally transform to create an ecosystem-based experience.

According to John Snow, research director, IDC Manufacturing Insights, "Engineering-oriented value chains are in a state of change, as they become more resilient to disruption and realize the benefits of digital-first business models. Adapting to new market demands and ongoing supply chain turmoil, exceeding customer expectations has never been more critical to success. EOVC manufacturers need to integrate processes and connect data silos to establish an enterprisewide strategy that delivers innovative products and services to maximize the opportunities hidden within the next business disruption."

Summary

This IDC Market Presentation provides application vendor and professional services vendor ratings by 23 application areas from IDC's 2023 SaaSPath Survey.

IDC's 2022 survey polled 2,875 organizations across 5 continents and 11 countries to collect information on SaaS adoption, the SaaS buyer's journey, and SaaS vendor preferences and ratings. This IDC Market Presentation covers application adoption and in-depth vendor ratings, spending trends, and advocacy scores for more than 300 software vendors and professional services providers.

The functional application markets covered include accounts payable; accounts receivable; configure, price, quote (CPQ); core HR; digital commerce; ALM/EAM; employee experience; ERP; facility management; field service management; finance; procurement; payroll; product information and experience management (PIM/PXM); product life-cycle management/computer-aided design (PLM/CAD); PSA; sales force automation; SCM; subscription management; talent management; tax; travel and expense; and treasury and risk management.

Summary

This IDC Market Perspective examines the state of collaboration across the supply chain.

"IDC's March 2023 Supply Chain Survey that underpins this document was of over 1,500 global organizations across five different industries and illustrates three of these industries (manufacturing, retail, and life sciences); and while the exact numbers vary somewhat, they still tell a similar story. Collaboration is an opportunity regardless of industry. It is an incomplete journey everywhere," says Simon Ellis, group VP for Supply Chain at IDC.

Summary

Coupa Inspire 2023, the industry's largest conference, provided Coupa the opportunity to highlight many innovations focused on automation/AI, leveraging the power of Coupa Community.ai and providing enhanced, user-friendly, and transparent tools to drive efficiency and savings. More than 100 customer speakers shared success stories on both mainstage and breakout sessions, while day 2 of the conference focused on ESG-related topics and the balance of profit with purpose.

Summary

This IDC Survey is designed to provide insight into the supply chain challenges and opportunities companies across the manufacturing industry are facing, their current priorities, the drivers of change in the strategic focus of their supply chains, the impact of the ongoing disruptions, the progression of supply chain transformation, and the use of modern digital technologies.

Summary

This IDC Market Perspective describes the key takeaways from the SAP Sapphire event. On May 16–17, 2023, SAP held its annual conference, SAP Sapphire, in Orlando, Florida. This conference was one of three of the same events held globally, with the remaining two to be held in Sao Paulo, Brazil, and Barcelona, Spain, shortly. The conference was chalked full of product announcements, customer discussions and testimonials, and a showcase of products and SAP partners. Innovation — the ability to future proof the organization in the digital world — and the reshaping of the technology business strategy were showcased.

"SAP continues to bring more innovation to its clients to run a digital business," said Mickey North Rizza, group vice president, IDC's Enterprise Software. "As the digital world evolves beyond today's aspects, SAP will need to emphasize 'future proof' even more, beyond just RISE and GROW. The opportunity is vast, and SAP appears to be on the right future-proof trajectory."

Summary

This IDC Market Presentation provides an executive summary of the worldwide findings from IDC's 2023 SaaSPath program.

IDC's 2023 SaaSPath Survey polled 2,875 respondents across 5 continents and 11 countries to collect information on SaaS adoption, the SaaS buyer's journey, and SaaS vendor preferences and ratings.

Coverage includes application adoption, deployment models, budget plans and replacement cycle timing, purchasing preferences and attitudes toward SaaS buying channels, pricing options, SaaS management platforms, ratings, spend, and advocacy scores for 23 functional application markets: accounts payable; accounts receivable; configure, price, quote (CPQ); core HR; digital commerce; ALM/EAM; employee experience; ERP; facility management; field service management; finance; procurement; payroll; product information and experience management (PIM/PXM); product life-cycle management/computer-aided design (PLM/CAD); PSA; sales force automation; SCM; subscription management; talent management; tax; travel and expense; and treasury and risk management.

Summary

This IDC Market Perspective provides clients of IDC's SaaSPath program with access to the SaaSPath 2023 Visualization and Analysis Portal. This portal is a perfect "playground" for you to explore all the applications and topics in SaaSPath and look at findings through the lens of various buyer profiles.

Summary

These IDC Pivot Table banner books provide data for IDC's SaaSPath 2023 program, including 7 of the 23 application categories: digital commerce, CPQ, employee experience, facility management, field service management, PIM/PXM, and procurement.

Coverage includes application adoption, deployment models, budget plans and replacement cycle timing, purchasing preferences and attitudes toward SaaS buying channels, packaging and pricing options, and in-depth vendor reviews, ratings, and spend and advocacy scores for all 23 functional application markets.

Summary

These IDC Pivot Table banner books provide data for IDC's SaaSPath 2023 program, including 8 of the 23 application categories: ERP, finance, PSA, SCM, core HR, payroll, talent management, and asset life-cycle management (ALM/EAM).

Coverage includes application adoption, deployment models, budget plans and replacement cycle timing, purchasing preferences and attitudes toward SaaS buying channels, packaging and pricing options, and in-depth vendor reviews, ratings, and spend and advocacy scores for all 23 functional application markets.

Summary

This IDC Pivot Table banner book includes data for IDC's SaaSPath 2023 program, which provides comprehensive data and guidance on the mind and journey of the SaaS buyer, including a deep dive into 23 functional application markets: accounts payable; accounts receivable; core HR; configure, price, quote (CPQ); digital commerce; asset life-cycle management (ALM/EAM); employee experience; enterprise resource planning (ERP); facility management; field service management; finance; payroll; procurement; product information and experience management (PIM/PXM); product life-cycle management/computer-aided design (PLM/CAD); professional services automation (PSA); supply chain management (SCM); subscription management; talent acquisition; talent management; tax; travel and expense; and treasury and risk management.

Coverage includes application adoption, deployment models, budget plans and replacement cycle timing, purchasing preferences and attitudes toward SaaS buying channels, packaging and pricing options, and in-depth vendor reviews, ratings, and spend and advocacy scores for all 23 functional application markets.

Summary

These IDC Pivot Table banner books provide data for IDC's SaaSPath 2023 program, including 23 application categories, broken out by countries, including Australia, Brazil, China, France, Germany, India, Japan, New Zealand, South Africa, the United Kingdom, and the United States.

Coverage includes application adoption, deployment models, budget plans and replacement cycle timing, purchasing preferences and attitudes toward SaaS buying channels, packaging and pricing options, and in-depth vendor reviews, ratings, and spend and advocacy scores for all 23 functional application markets.

Summary

These IDC Pivot Table banner books provide data for IDC's SaaSPath 2023 program, including 8 of the 23 application categories: accounts payable (AP), accounts receivable (AR), PLM/CAD, subscription management, tax, treasury management, travel and expense (T&E), and talent acquisition.

Coverage includes application adoption, deployment models, budget plans and replacement cycle timing, purchasing preferences and attitudes toward SaaS buying channels, packaging and pricing options, and in-depth vendor reviews, ratings, and spend and advocacy scores for all 23 functional application markets.

Summary

These IDC Pivot Table banner books provide data for IDC's SaaSPath 2023 program, including 23 application categories, broken out by industry: financial services, manufacturing, life sciences, oil and gas, retail, and wholesale distribution.

Coverage includes application adoption, deployment models, budget plans and replacement cycle timing, purchasing preferences and attitudes toward SaaS buying channels, packaging and pricing options, and in-depth vendor reviews, ratings, and spend and advocacy scores for all 23 functional application markets.

Summary

These IDC Pivot Table banner books provide data for IDC's SaaSPath 2023 program, including 23 application categories, broken out by industry: financial services, manufacturing, life sciences, oil and gas, retail, wholesale distribution, professional services, media and entertainment, utilities, education, hospitality and food service, and transportation and logistics.

Coverage includes application adoption, deployment models, budget plans and replacement cycle timing, purchasing preferences and attitudes toward SaaS buying channels, packaging and pricing options, and in-depth vendor reviews, ratings, and spend and advocacy scores for all 23 functional application markets.

Summary

This IDC Survey is designed to provide insight into the supply chain challenges and opportunities companies across multiple industries are facing, their current priorities, the drivers of change in the strategic focus of their supply chains, the impact of the ongoing disruptions, the progression of supply chain transformation, and the use of modern, digital technologies.

Summary

This IDC Survey Spotlight highlights the challenges food and beverage (F&B) companies face in ensuring that their supply chains will be enablers of business growth, not impediments. While food and beverage companies are looking for ways to drive efficiency to help bolster margins against inflation, they understand the importance of doing this in balance with supply chain resiliency efforts. The data comes from IDC's 2022 Manufacturing Intelligence Survey.

Summary

This IDC Market Perspective discusses vendor-managed inventory (VMI).

"We examine the role for VMI in a modern supply chain and whether more modern tools and better and more completely available data mean that what was aspirational back in 1995 is practical and doable today," says Simon Ellis, group VP for Supply Chain at IDC.

Summary

This IDC Survey Spotlight highlights the challenges supply chains face in gaining full visibility into transportation and logistics and the importance of truly synchronized planning and execution. Transportation remains the underappreciated lever for improving supply chain resiliency. The data comes from IDC's 2022 Manufacturing Intelligence Survey.

Summary

This IDC Market Perspective examines the impact potential for ChatGPT in the supply chain. "IDC believes we are seeing the birth of a powerful tool that can be used professionally. The free-access version of ChatGPT democratizes the information that's available online. Everyone can start testing its capabilities. The outputs can be combined with supply chain data, tools, and enterprise," says Jan Burian, head of IDC Manufacturing Insights for EMEA.

Summary

This IDC Market Perspective looks at the importance of balancing supply chain resiliency with efficiency.

"Although resiliency as a top priority is a relatively recent development, largely as a consequence of the broad impact of the global COVID-19 pandemic, cost optimization and operational efficiency have long been among the most important priorities for operations and the supply chain. Supply chains must be able to balance both," says Simon Ellis, group vice president for Supply Chain at IDC.

Summary

This IDC Market Perspective examines the importance of improving operational time to exercise among employees.

"Ultimately, using technology to either digitize or automate factory floor and warehouse operational processes means that employees at all points on the experience continuum will have easy and complete access to the tools and resources they need to maintain peak productivity," says Simon Ellis, group VP for Manufacturing and Supply Chain at IDC.

Summary

The connected world is both smarter and more complex as digital technologies and advancements still rely on physical, finite resources. When something breaks or an asset within a facility fails, issue resolution requires field service, maintenance, supply chain, IoT insights, and skilled labor to execute in order to avoid customer dissatisfaction, extended downtime, and rising costs to operate.

Summary

This IDC study provides the worldwide market shares for logistics and transportation management applications. This market grew nicely in 2021, paced by accelerating investment in public cloud deployments. Growth in the logistics and transportation management applications market continues to be driven by the historical need for omni-channel "buy anywhere, fulfill anywhere" processes, but it is also being driven by the need for digital competencies to allow the supply chain to pivot to new business models and seize on new opportunities.

"The importance of the supply chain in an inherently disruptive world is critical for businesses to meet their performance targets. Without the use of modern supply chain logistics tools, supply chains simply cannot compete at the levels necessary for competitive differentiation. Supply chain logistics investments are both a competitive necessity and key to driving a differentiating edge over peers," says Travis Eide, program director, Global Supply Chain Transportation and Logistics.

Summary

This IDC study provides the worldwide market shares for supply chain planning applications. This market grew nicely in 2021, paced by accelerating investment in public cloud deployments. Growth in the supply chain planning applications market continues to be driven by the historical need for omni-channel "buy anywhere, fulfill anywhere" processes, but it is also being driven by the need for digital competencies to allow the supply chain to pivot to new business models and seize on new opportunities.

"The importance of the supply chain in an inherently disruptive world is critical for businesses to meet their performance targets. Without the use of modern supply chain planning tools, supply chains simply cannot compete at the levels necessary for competitive differentiation. Supply chain planning investments are both a competitive necessity and key to driving a differentiating edge over peers," says Eric Thompson, program director, Global Supply Chain Planning Strategies.

Summary

This IDC study discusses the forecast for the worldwide supply chain logistics and transportation management applications software market. Off a 2021 rebound, this market is expected to see good growth through 2026 as organizations look to better optimize their supply chain operations in the short term while ensuring they are resilient to market disruptions in the longer term. Clearly, the specter of recession hangs over these markets. As of now, IDC does not see signals to temper the forecast, but that may change as we move materially into 2023. Indeed, IDC surveys suggest that while supply chain executives are mindful of operational efficiency in the short term, they recognize the importance of the supply chain as an enabler of new business models. Growth in the supply chain planning applications market will be driven by both short-term focus and long-term focus.

"In today's disruptive environment, supply chain logistics and transportation is critical for businesses to meet their performance targets. Without the use of modern logistics tools, supply chains simply cannot compete at the levels necessary for competitive differentiation. Supply chain logistics and transportation investments are both a competitive necessity and key to driving a differentiating edge over peers," says Travis Eide, research director, Worldwide Supply Chain Transportation and Global Trade at IDC.

Summary

This IDC Perspective discusses how sustainability has become perhaps THE hot topic in manufacturing these days, eclipsing even the COVID-19 pandemic–fueled journey to resiliency.

"This study argues for operationalizing sustainability in the manufacturing industry and how carbon neutrality will play an important role in defining business success over the next decade," says Simon Ellis, VP, IDC's Manufacturing Insights and Worldwide Supply Chain.

Summary

This IDC study discusses the forecast for the worldwide supply chain management applications market. Off a rebound 2021, this market is expected to see good growth through 2026 as organizations look to both better optimize their supply chain operations in the short term while ensuring they are resilient to market disruptions in the longer term. Clearly, the specter of recession hangs over these markets, but as of now, IDC does not see signals to temper the forecast for now, though that may change as we move materially into 2023. Indeed, IDC surveys suggest that while supply chain executives are mindful of operational efficiency in the short term, they recognize the importance of the supply chain as an enabler of new business models. Growth in the supply chain management applications market will be driven by both this short-term and long-term focus.

"In today's disruptive environment, the supply chain is critical for businesses to meet their performance targets. Without the use of modern tools, supply chains simply cannot compete at the levels necessary for competitive differentiation. SCM investments are both a competitive necessity and key to driving a differentiating edge over peers," says Simon Ellis, VP, Manufacturing Insights and Worldwide Supply Chain Strategies at IDC.

Summary

This IDC study discusses the forecast for the worldwide supply chain planning applications market. Off a rebound 2021, this market is expected to see good growth through 2026 as organizations look to better optimize their supply chain operations in the short term while ensuring they are resilient to market disruptions in the longer term. Clearly, the specter of recession hangs over these markets, but as of now, IDC does not see signals to temper the forecast, though that may change as we move materially into 2023. Indeed, IDC surveys suggest that, while supply chain executives are mindful of operational efficiency in the short term, they recognize the importance of the supply chain as an enabler of new business models. Growth in the supply chain planning applications market will be driven by both this short-term and long-term focus.

"In today's disruptive environment, supply chain planning is critical for businesses to meet their performance targets. Without the use of modern planning tools, supply chains simply cannot compete at the levels necessary for competitive differentiation. Supply chain planning investments are both a competitive necessity and key to driving a differentiating edge over peers," says Eric Thompson, director, Worldwide Supply Chain Planning and Multi-Enterprise Networks at IDC.

Summary

This IDC study discusses the forecast for the worldwide supply chain warehousing and inventory management applications software market. Off a rebound 2021, this market is expected to see good growth through 2026 as organizations look to both better optimize their supply chain operations in the short term and ensure they are resilient to market disruptions in the longer term. Clearly, the specter of a recession hangs over these markets, but IDC does not see signals to temper the forecast for now, though that may change as we move materially into 2023. Indeed, IDC surveys suggest that while supply chain executives are mindful of operational efficiency in the short term, they recognize the importance of the supply chain as an enabler of new business models. Growth in the supply chain warehousing and inventory applications market will be driven by both this short-term and long-term focus.

"In today's disruptive environment, supply chain warehousing and inventory management is critical for businesses to meet their performance targets. Without the use of modern warehouse and inventory tools, supply chains simply cannot compete at the levels necessary for competitive differentiation. Supply chain warehousing and inventory investments are both a competitive necessity and key to driving a differentiating edge over peers," says Roderick Gaines, director, Worldwide Supply Chain Warehousing, Inventory, and Order Management at IDC.

Summary

This IDC study provides the worldwide market shares for supply chain warehouse and inventory management applications. This market grew nicely in 2021, paced by accelerating investment in public cloud deployments. Growth in the supply chain planning applications market continues to be driven by the historical need for omni-channel "buy anywhere, fulfill anywhere" processes, but it is also being driven by the need for digital competencies to allow the supply chain to pivot to new business models and seize on new opportunities.

"The importance of the supply chain in an inherently disruptive world is critical for businesses to meet their performance targets. Without the use of modern supply chain warehouse and inventory management tools, supply chains simply cannot compete at the levels necessary for competitive differentiation. Supply chain warehouse and inventory management investments are both a competitive necessity and key to driving a differentiating edge over peers," says Rod Gaines, program director, Global Supply Chain Warehouse and Inventory at IDC.

Summary

SAP conducted its spend management–focused conference in Dallas, Texas, and used the opportunity to highlight its vision for both Intelligent Spend and the Business Network.

Summary

This IDC Market Perspective examines the potential impact of inflation and a pending recession on the manufacturing industry, both overall and IT spending specifically.

"Manufacturers realize the importance of moving to become digital-first organizations, and this continues to translate to increased IT investment to remain competitive, regardless of economic conditions. That said, there are rising fears of a recession in 2023, and discrete and process manufacturing are two of the most exposed industries to watch," says Simon Ellis, VP, Manufacturing Insights and Worldwide Supply Chain, at IDC.

Summary

This IDC study provides the worldwide market shares for supply chain management applications. This market grew nicely in 2021, paced by accelerating investment in public cloud deployments. Growth in the supply chain management applications market continues to be driven by the historical need for omni-channel "buy anywhere, fulfill anywhere" processes, but it is also being driven by the need for digital competencies to allow the supply chain to pivot to new business models and seize on new opportunities.

"The importance of the supply chain in an inherently disruptive world is critical for businesses to meet their performance targets. Without the use of modern supply chain management tools, supply chains simply cannot compete at the levels necessary for competitive differentiation. SCM investments are both a competitive necessity and key to driving a differentiating edge over peers," says Simon Ellis, program VP, IDC's U.S. Manufacturing Insights and Global Supply Chain Strategies practices.

Summary

This IDC study presents the top 10 predictions for the future of industry ecosystems for the next six years.

"Extending and opening innovation, collaboration, and operation with partners across an ecosystem inside and outside any given industry has become a critical strategy for executives and their organizations. The world and each industry landscape are too complex, dynamic, and disruptive for any one organization to address on its own. The pace of innovation makes it difficult for organizations to keep up. As such, every organization needs an external source of data, insights, applications, operations, and expertise to complement and grow their business. Expansion, collaboration, and innovation with industry ecosystems has become the next phase of digital transformation for every organization," said Jeffrey Hojlo, research vice president, Future of Industry Ecosystems.

Summary

This IDC study provides manufacturers with the top 10 predictions and underlying drivers that we expect to impact manufacturers' IT investments in 2023 and beyond. Technology leaders and their counterparts in the line-of-business (LOB) operations can use this document to guide their IT strategic planning efforts.

"The manufacturing industry has maintained its rapid pace of change and disruption, making the ability to adapt a premium. Manufacturers have encountered many challenges in their efforts to become more resilient while maintaining efficiency, but one of the most cited issues are outdated/legacy systems. While the predictions highlighted touch upon many areas of the business, the main theme that can be tied back to is having the proper digital infrastructure in place to serve as the foundation for transformation," according to Reid Paquin, research director of IDC Manufacturing Insights' IT Priorities and Strategies program.

Summary

This IDC study provides companies across all industries with the top 10 predictions and underlying drivers that we expect will impact IT investments in the supply chain in 2023 and beyond. Technology leaders and their counterparts in the line-of-business (LOB) operations can use this document to guide their IT strategic planning efforts.

According to Simon Ellis, program vice president, Global Supply Chain Strategies at IDC, "Disruption has been front and center again in 2022 and has largely validated the supply chain transformation journey that so many companies are on. In fact, companies that have aggressively pursued business transformation are outperforming those that have not. The supply chain will continue, must continue, on its journey of almost unparalleled levels of change with digital transformation at the center of efforts to both improve efficiency and effectiveness and be resilient to further, inevitable disruption."

Summary

This IDC study presents the top 10 predictions and key drivers for the IT industry for the next five years. It highlights the midterm and long-term challenges that enterprise business, technology, and IT teams face as they define, build, and govern the technologies required to thrive in a digital-first world.

"For the next several years, leading technology providers must play a leading role in helping enterprises use innovative technologies to slide through the current storms of disruption." — Rick Villars, group vice president, Worldwide Research at IDC

Summary

This IDC study presents IDC's fourth iteration of digital transformation use case taxonomy for procurement. It includes descriptions of the strategic priority, programs, and use cases for this horizontal function.

"As procurement technology continues to evolve and advance, digital procurement use cases are becoming differentiators. Providers are finding that buyers are using their applications in ways they did not necessarily foresee. A library of the use cases seen in this taxonomy makes for a compelling offering." — Patrick Reymann, research director, Enterprise and Procurement Applications