IDC Retail Insights analysts bring broad and deep industry knowledge, proven merchant experience, and strategic thought leadership to their goal of delivering fact-based guidance to retailer and industry vendor organizations wanting to optimize their IT investments and market performance.

  • Monika Kumar
    Group Vice President & General Manager, IDC Data & Analytics

  • Eileen Smith
    Program Vice President, Customer Insights & Analysis

Hospitality and travel experiences are shifting to become digital first as guests expect and demand customized connected interactions with brands.

Doc# US47777622 Dorothy Creamer - Research Manager, Hospitality and Travel Digital Transformation Strategies