IDC Future of Operations

As IT and Operations Technology (OT) converge, companies will leverage digital capabilities to build resilient organizations with the core goal of unifying operational data streams with data from the rest of the enterprise. New converged IT/OT organizations, which IDC refers to as Digital Engineering (DE), will facilitate the transformation to Industry 4.0 and ensure that data and systems are available to support resilient decision-making.

IDC Future Enterprise Best in Future of Operations North America Awards

IDC is seeking applications for successful Future of Operations projects and initiatives in North America for its Best in Future of Operations North America Awards. Specifically, IDC is looking for details on implemented initiatives (pilots or projects) as opposed to ideas or planned initiatives. IDC's 2022 Best of Future of Operations Awards will be presented to the winning initiatives at an awards ceremony in June 2022.

This award recognizes the organization that is able to rethink the way operations is managed. It is a fundamental shift in the operations model to one that fosters resilient operational decision making in the context of the enterprise, and supports operational strategies that are designed to support increased personalization and improved customer experience rather than centrally focused on delivering efficiency above all else. Operational transformation is critical for effectively scaling digital transformation initiatives.

The winner of this category must demonstrate at least one of the following:

  • Ability to enable resilient decision making within operations, coupling the operational strategies and decision making with the decisions, processes and insight relating to product personalization and improved customer experience.
  • The development of the digital engineering function, bringing together capabilities across IT and data science within a central function within operations to support the secure management of operational data stream, integration of operational and enterprise data and management of the required platform environment. Central to this capability will be creation of centralized monitoring, diagnostics and control capabilities, at the core of which are increasingly focused digital twin capabilities and systems.
  • A decentralized and distributed technology architecture, bringing together cloud-based systems, edge computing capabilities, IoT, and artificial intelligence to enable agile and adaptive decision making.
Primary requirements of all nominations are:
  1. Must be a Future of Operations initiative as defined by IDC.
  2. All nominations must be in production with existing customers/users since January 2019.
  3. Must be able to articulate and show key performance indicators to ascribe value to completed project.
  4. Note: IT Vendors and Technology Consultants do not qualify for the IDC Future Enterprise Awards. Vendors may instead nominate completed projects on behalf of their clients. Please provide confirmation from the client that they wish to participate in the awards program.

The IDC Future Enterprise awards program is focused on identifying those organizations who have successfully leveraged technology within their entities to address one of the nine key C-Suite agenda items of the digital economy. While we recognize many leading edge technology projects are taking place in organizations that supply technology to the market (e.g. IT suppliers/technology vendors and their channel partners), this awards program is focused on organizations where the primary means for generating revenue is not from technology products or services.


Deadline for completed nomination forms is January 14, 2022.

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If you have questions regarding your entry, please contact Heather Ball at

Apply for the Best in IDC Future of Operations North America Awards


Award Categories

  • Resilient Decision Making

    all the critical data and information must be ingested, contextualized, organized, and visualized for key decision makers. The core goal is the unification of the operational data stream with the data from the rest of the enterprise.

  • Digital Engineering

    Creating a new centralized function within operations that brings together operational subject matter expertise with IT and data related capabilities to support the development and management operational data, data models and required systems.

  • Centralized Operational Architecture

    Developing a new distributed architecture built on cloud based systems, edge capabilities, IoT and artificial intelligence to enable distributed decision making, automation and intelligence.

Apply for the Best in IDC Future of Operations North America Awards