The expansion of Digital Transformation at a macroeconomic scale signals a new, Digital Transformation (DX) economy. Enterprises must facilitate DX through their use of 3rd Platform technologies to create value and competitive advantage through new offerings, new business models, and new relationships. In order to achieve these goals, businesses should focus on using 3rd Platform tools to transform their decision making and experience delivery.
Businesses need a thorough understanding of 3rd Platform technologies to capitalize on improved decision making and to deliver enhanced, customized experiences to stakeholders. The rapid acceleration of 3rd Platform technology adoption means that organizations need to actively be looking for ways to deliver transformation. These five areas are the best places to start.
Jing Bing Zhang
Research Director, IDC Worldwide Robotics