TECH SUPPLIER Apr 2020 - Market Perspective - Doc # AP45875920

Service Opportunity Around Cloud-Based Customer Relationship Management and Enterprise Resource Management Applications in Asia/Pacific (Excluding Japan), 2019–2023

By: Rijo George ThomasResearch Manager

Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Service Opportunity Around Cloud-Based Customer Relationship Management and Enterprise Resource Management Applications Continues to Rise in Asia/Pacific (Excluding Japan)

New Market Developments and Dynamics

Infrastructure Modernization Is a Top Tactic for Application Modernization

Customer Relationship Management and Enterprise Resource Management Modernization Will Hinge on Cloud Transformation

Figure: APEJ CRM Applications Software Revenue Snapshot 2019–2023

Figure: APEJ ERM Applications Software Revenue Snapshot 2019–2023

Services Opportunities Around Cloud-Based Applications Show Strong Growth

Figure: Managed Services Spending in APEJ for Cloud-Based Applications in APEJ, 2019–2023

Figure: Project-Oriented Services Spending for Cloud-Based Applications in APEJ, 2019–2023

Implementation and Managed Services Around Cloud-Based CRM and ERM Will Double by 2023

Figure: Implementation and the Managed Services Market Around Cloud-Based CRM and ERM Applications in APEJ

The COVID-19 Outbreak Will Impact the Forecast

Advice for the Services Provider

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Synopsis

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