Table of Contents

Executive Snapshot

Figure: Executive Snapshot: COVID-19 Will Forever Change Our Ways of Working

In This Market Perspective

New Market Developments and Dynamics

Situation Overview

What We Learnt

Where Work Is Done

The Impact on IT Infrastructure

How Work Is Done

Figure: Change in "Work from Office" Behavior Before and Since the COVID-19 Outbreak

Figure: IDC Overall Usage of Audioconferencing Versus Videoconferencing

Figure: IDC Increase in Usage of Collaboration Solutions Since the COVID-19 Outbreak

What Activities Collaboration Tools Are Used For

Figure: External Engagements and Activities for Which IDC Employees Use Various Collaboration Tools

Figure: Internal Engagements and Activities for Which IDC Employees Use Various Collaboration Tools

Not Perfect but Business Goes On

Figure: Impact of Increased Usage of Collaboration Tools and Working from Home on Work-Life Balance

Figure: Changing Ways of Collaboration in IDC

IDC's Point of View

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Related Research

Synopsis

Content


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