Table of Contents

IDC FutureScape Figure

Figure: IDC FutureScape: Worldwide Education 2021 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

Summary of External Drivers

Predictions: Impact on Technology Buyers

Prediction 1: By 2023, Because of the Growth in Online Education, 20% of K–12 and 40% of Higher Education Institutions Will Evolve New Digital Pedagogies and Track New KPIs That Impact Learning Outcomes

Associated Drivers

IT Impact

Guidance

Prediction 2: In 2021, There Will Be a Focus on Building and Campus Safety, with 50% of Educational Institutions Adopting Technologies for Capacity Planning, Contact Tracing, and Physical Safety to Manage COVID-19 and Other Hazards

Associated Drivers

IT Impact

Guidance

Prediction 3: By 2022, 40% of Educators and 20% of Parents and Caregivers Will Undergo Training to Develop Digital Skills That Foster Better Student Engagement, Knowledge Acquisition, and Learning Retention

Associated Drivers

IT Impact

Guidance

Prediction 4: About 25% of Schools Will Leverage Digital ID and Digital Trust Solutions by 2023 to Create Personalized and Secured Student Services That Will Spearhead Greater Digital Accessibility and Equity

Associated Drivers

IT Impact

Guidance

Prediction 5: By 2023, 15% of K–12s and 30% of Higher Education Institutions Will Establish Personalized Well-Being and Counseling Digital Services to Help Teachers, Parents, and Students in Coping with the Demands of Remote Learning

Associated Drivers

IT Impact

Guidance

Prediction 6: By 2025, 20% of K–12s and 40% of Higher Education Institutions Will Leverage AI and RPA to Automate Various Campus Tasks That Drive Efficient Administration and Operations for Enhanced Learning Outcomes

Associated Drivers

IT Impact

Guidance

Prediction 7: By 2024, 20% of K–12s and 50% of Higher Education Institutions Will Leverage Accredited Online Proctoring Services for Semester Tests and Exams, Especially for Students Who Opt to Take Their Assessments Remotely

Associated Drivers

IT Impact

Guidance

Prediction 8: From Coursework, to Exams, and to Extracurricular Activities, by 2025, 40% of Higher Education Institutions Will Issue Blockchain Profiles That Follow Students Through Student Life and Enable Accreditation Trails

Associated Drivers

IT Impact

Guidance

Prediction 9: In 2021, an Increase in Organized and Cartel-Style Ransomware Attempts Will Result in 70% of Schools Fortifying Their Cybersecurity and Data Encryption Defenses

Associated Drivers

IT Impact

Guidance

Prediction 10: By 2026, 30% of Schools Will Deploy Industry Practices, such as Technology Business Management, to Quantify Acquisitions Transitioning from Purchasing Hardware to Software Outcomes

Associated Drivers

IT Impact

Guidance

Advice for Technology Buyers

Digital Access and Skills

Student Journeys and Automation

New Innovations and Experiences

External Drivers: Detail

Accelerated Disruption — Crisis, Resilience, and Opportunity

Description

Context

Intelligence Everywhere — Data Drives Action

Description

Context

Crisis of Trust — Managing Dissonance and Danger

Description

Context

Customer Engagement Redefined — A Safe, Secure, and Sustainable Digital Experience

Description

Context

Digital Divide — The Imperative of Connectivity

Description

Context

Work Transformation — Redefining Teams, Skills, and Leadership

Description

Context

The Learning Organization — Asymmetrical Advantage Highlights Digital Divide

Description

Context

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Related Research

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