TECH BUYER Oct 2020 - IDC MaturityScape - Doc # AP46602321

IDC MaturityScape: The Digital SMB — A Framework for Resiliency

By:

Daniel-Zoe Jimenez
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, Celeste Narvaez,
Sandra Ng
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,
Shari Lava
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Table of Contents

IDC MaturityScape Figure

Figure: IDC MaturityScape: Digital SMB — Stage Overview

Executive Summary

Elements of the digital smb Maturity Framework

SMBs in the New Normal: A Call for Business Agility

SMBs: The Digitally Determined and Digitally Distraught SMBs

Stages of the Digital SMB Maturity Framework

Ad Hoc

Description

Business Outcome

Opportunistic

Description

Business Outcome

Repeatable

Description

Business Outcome

Managed

Description

Business Outcome

Optimized

Description

Business Outcome

Dimensions of the digital smb Maturity Framework

Using the IDC MaturityScape: Digital SMB — A Framework for Resiliency

Resilient Culture

Predictable Capital

Responsive Experiences

Agile Processes

Dynamic Partnerships

Table: IDC MaturityScape: Digital SMB — Overview of the Stages, Dimensions, and Subdimensions

Advice for Technology Buyers

Table: IDC MaturityScape: Digital SMB — A Framework for Resiliency

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Related Research

Content


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