TECH BUYER Jun 2021 - IDC Perspective - Doc # AP47386421

Digital Resiliency: The Role of Data, Analytics, and Artificial Intelligence

By: Christopher Lee MarshallAssociate Vice President, Jessie Danqing CaiAssociate Research Director, Dylan YapAssociate Market Analyst

Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Digital Resiliency: The Role of Data, Analytics, and Artificial Intelligence

Situation Overview

Digital Resiliency Framework

Figure: The Digital Resiliency Framework

The Three Phases of Crisis Response

The Role of The Digital Technology Platform

Figure: Technology's Role and the CIO's Function in Digital Resiliency

The Role of Data and Analytics in a Crisis

Respond and Restore Phase

Figure: Phase 1: The Respond and Restore Phase of Crisis Response

Expand and Optimize Phase

Figure: Phase 2: The Expand and Optimize Phase of Crisis Response

Accelerate and Innovate Phase

Figure: Phase 3: The Accelerate and Innovate Phase of Crisis Response

Advice for the CIO, Chief Data Officer, and Head of Analytics

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Related Research

Synopsis

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