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TECH SUPPLIER Jul 2018 - Market Share - Doc # CA43232518

Canadian Communication Services Market Shares, 2017: Who's Who in the Zoo 17

By: Lawrence SurteesResearch Vice President, Communications

Table of Contents

List of Attachments

IDC Market Share Figure

Figure: Canadian Communications Services 2017 Share Snapshot

Executive Summary

Advice for Technology Suppliers

Market Share

Table: Canadian Telecom Services Revenue by Segment, 2017: Comparison of Actual Results and September 2017 Forecasts (C$M)

Figure: Canadian Telecom Services Revenue Share Including and Excluding Wholesale by Segment, 2017 (% Contribution)

Video Segment Pressured

Figure: Canadian Telecom and Video Services Revenue, 2006–2017

Communications Service Provider Market Share

Figure: Canadian Communications Revenue Market Share by Provider Type, 2017

Figure: Canadian Communications Service Provider Market Share, 2017

Figure: Canadian Telecom Provider Market Share, 2017

Figure: Canadian Communication Service Provider Revenue, 2017

Wireless Key to Competitive Position

Figure: Canadian Telecom Services Market Wireless Versus Wireline Revenue, 2007–2017
Figure: Comparison of Telecom Revenue Composition of Canada's Top 3 Providers, 2017

Communications Service Provider Capital Spending in 2017

Figure: Canadian Communications Service Provider Capex by Segment, 2005–2017
Figure: Canadian Top 5 Telecom Capex Spenders, 2004–2017

Wireline Voice

Local Wireline

Figure: Canadian Local Market Share by Revenue, 2017

Incumbent Local Exchange Carriers Remain Dominant

Figure: Canadian Incumbent Providers' Telecom Revenue, 2017
Circuit Switch Decline

Competitive Local Exchange Carriers

Figure: Canadian Retail Local Line Share by Customer Segment, 2017 (% Lines)
Cable and IP Telephony
SIP Trunk Spawns New Players
Unified Communications and Collaboration

Long Distance Interexchange Carriers and Resellers

Figure: Retail Long Distance Revenue Share, 2017
Figure: Canadian Long Distance Market Share by Revenue, 2017


Figure: Canadian Data Communication Revenue Share by Provider Type, 2017

Figure: Canadian Data Market Share by Revenue Estimate, 2017

Figure: Canadian Wireline Business Retail Telecom Market Share Estimate, 2017

Cloud Computing and Datacentres

Fibre-Optic Networks and Wholesale Internet Transport

Figure: Canadian Principal Fibre-Optic Backbone Routes, 2017
Table: Canadian Major Fibre-Optic Network Route Length, 2017
Table: Canadian Optical Network Providers' Equipment Vendors, 2017


Figure: Residential Internet Access Connections, 2017

Figure: Canadian High-Speed Internet Market Share by Provider, 2017 (% High Speed Subscribers)

Other Internet Service Providers

IPTV and Video

Figure: Canadian TV Service Revenue Share by Service Type and IPTV Share by Provider, 2017


Wireless Subscriber Growth Picks Up

Figure: Mobile Penetration Rates, Canada and Select Countries, 2017 (per 100 Inhabitants)
Figure: Canadian Wireless Subscriber Growth, 1997–2017
Figure: Canadian Mobile Service Provider Coverage, 2017
Table: Canadian Wireless Providers' 3.5G HSPA/4G Vendors
Figure: Canadian Wireless Market Share, 2017 (% Subscribers)

Prepaid Versus Postpaid Subscriber Mix

Figure: Canadian Incumbent Wireless Carriers' Subscriber Share by Plan Type, 2017 (M)

Who Shaped the Year

Market Context

3rd Platform and Digital Transformation

Figure: ICT's 3rd Platform Era Enables Digital Transformation

Significant Market Developments

Figure: Competition in Canadian Communications Markets, 2017

Wireline Voice Service

SIP Trunks

VoIP Also Stalls

Figure: Canadian Wireless Subscribers Versus Fixed Telephone Line Customers, 2003–2017

Wireless Service

Wireless Subscriber Growth Slowed But Not Stalled

Wireless Voice Declines Pressure ARPU

Figure: Comparison of Canadian Wireless Provider ARPU, 1995–2017

Mobile Substitution

Wireless Internet Substitution

Wireless Broadband Fuels Data Growth: More Connected Devices and Services

WiFi and Integrated Mobile Broadband

5G, SDN, and the 3rd Platform

Figure: 5G Impacts on 3rd Platform Pillars

Data (WAN) Services

IP VPN and Metro Ethernet

Table: Canadian Metro Ethernet Optical Equipment Vendors

Datacentre Networking and WAN Convergence


SD-WAN Appears

Internet and Video

Increasing Data Needs and Gigabit Internet

Fibre-Optic Last Mile Rollouts Accelerate

Table: Canadian Incumbent Communications Service Provider Fibre-to-the-Home Network Upgrade Footprints and Penetration, 2012–2016 (000 and %)

Quad Bundles

Over-the-Top Video

Regulatory Environment


SIP Trunk

Note on SIP Terms

Unified Communications and Collaboration

Difficulty Reconciling with CRTC Market Data

Market Definition

Telecom Taxonomy and Service Definitions

Communications Service Provider Types and Classification

Figure: Canadian Telecom Market Taxonomy and Key Players

Local TDM and Wireline

VoIP, Cable Telephony, SIP Trunk, and UCC

SIP Trunk


Long Distance


Wireless Data Segmentation

Wireless Wholesale



Video Services

Figure: Over-the-Top Paid Video Services Market Landscape

Customer Segments


Telecommunications Wholesale

Business Company Size Definitions

Region Definitions


Related Research

Supplementary References


Related Links