TECH BUYER Jul 2021 - IDC PeerScape - Doc # CA46798421

IDC PeerScape: Practices to Speed Digital Transformation in Canada

By:

Megha Kumar
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Table of Contents

IDC PeerScape Figure

Figure: IDC PeerScape: Digital Transformation — Practices to Accelerate Transformation and Efficiencies

Executive Summary

Peer Insights

Practice 1: Automate to Drive Business Transformation and Achieve Cost Efficiencies

Challenge

Example

Guidance

Practice 2: Adapt an Iterative Process to Transforming Customer Journeys to Drive Customer Experience

Challenge

Example

Guidance

Practice 3: Eliminate Data Silos to Leverage Insights to Drive Innovation and Efficiencies

Challenge

Example

Guidance

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Related Research

Content


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