TECH BUYER Apr 2021 - IDC Perspective - Doc # CA47592821

Reality Check: Canadian CIOs Talk About the Digital Transformation Dilemma

By: Alizabeth CalderResearch Adjunct Advisor

Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Canadian CIOs Talk About the Digital Transformation Dilemma

Situation Overview

Delivering to the Customer Has Changed

Figure: Audience Poll Question 1

Customer Experience Imperatives for Success

Industry Ecosystems Are Driving a New Level of Coopetition

Industry Ecosystems Insights

Figure: Audience Poll Question 2

Sustainability Is Becoming a Business Priority, So It Must Be an IT Priority

Figure: Audience Poll Question 3

New Engagement Models Can Help

Advice for the Technology Buyer

Key Takeaways from the Session

Recommended Actions

Learn More

Related Research

References

Synopsis

Content


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