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Mar 2016 - IDC MarketScape - Doc # CEMA41124310

IDC MarketScape: Central and Eastern Europe, the Middle East, and Africa Managed Workflow Services, 2015 Hardcopy Vendor Assessment — Building on MPDS

Table of Contents

IDC MarketScape Figure

Figure: IDC MarketScape Central and Eastern Europe, the Middle East, and Africa Managed Workflow Services Hardcopy Vendor Assessment

IDC Opinion

IDC MarketScape Vendor Inclusion Criteria

Essential Buyer Guidance

Vendor Summary Profiles

Canon

Offering Overview

Offering Strategy

Highlights of Vendor Demonstration

Highlights of Customer Engagement

Strengths

Challenges

HP

Offering Overview

Offering Strategy

Highlights of Vendor Demonstration

Highlights of Customer Engagement

Strengths

Challenges

Konica Minolta

Offering Overview

Offering Strategy

Highlights of Vendor Demonstration

Highlights of Customer Engagement

Strengths

Challenges

KYOCERA Document Solutions

Offering Overview

Offering Strategy

Highlights of Vendor Demonstration

Highlights of Customer Engagement

Strengths

Challenges

Lexmark

Offering Overview

Offering Strategy

Highlights of Vendor Demonstration

Highlights of Customer Engagement

Strengths

Challenges

Ricoh

Offering Overview

Offering Strategy

Highlights of Vendor Demonstration

Highlights of Customer Engagement

Strengths

Challenges

Xerox

Offering Overview

Offering Strategy

Highlights of Vendor Demonstration

Highlights of Customer Engagement

Strengths

Challenges

Appendix

Reading an IDC MarketScape Graph

IDC MarketScape Methodology

Market Definition

Strategies and Capabilities Criteria

Strategies Criteria

Table: Key Strategy Measures for Success: Managed Workflow Services

Capabilities Criteria

Table: Key Capability Measures for Success: Managed Workflow Services

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Related Research

Synopsis

Referencing Documents

Related Links