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Dec 2014 - IDC FutureScape - Doc # EISC04W

IDC FutureScape: Worldwide Utilities 2015 Predictions

Table of Contents

IDC FutureScape Figure

Figure: IDC FutureScape: Worldwide Utilities 2015 Top 10 Decision Imperatives

IDC Opinion

Worldwide IDC Energy Insights 2015 Decision Imperatives

In This Study

Table: Key Elements of an IDC Decision Imperative

Situation Overview

Key Drivers

Global Redistribution of Energy Demand

The Never-Ending Struggle for Energy Independence, Security of Supply, and Sustainability

Increasing Regulatory Pressure to Improve Energy Market Transparency and Competitiveness; Consumer Protection; Environment, Health, and Safety

Institutionalization of Cyber Warfare by Nations and Corporations

Unpredictable Impact of Severe Weather Patterns Emerges as a Critical Risk Assessment Factor

The Battle for Talent Spreads to the Utilities Industry

Borderless Everything-Anytime-Anywhere Business is Going Mainstream

Rapid Emergence of Cloud-Based Provisioning and Services

Active Cognition from Smart Analytics Replaces Passive Analysis and Interrogation

Virtual and Augmented Reality Shifting from Gaming to Business

Interplay of Drivers and Decision Imperatives

Figure: "Driver x Decision Imperative" Heat Map

10 Decision Imperatives

Decision Imperative 1: With Value Pools in More Mature Markets Shifting Away From Generation, by 2017 Utility CEOs Will Derive at Least 40% of Their Companies' EBIT From New Business Models

Associated Drivers

IT Impact

Guidance

Decision Imperative 2: In 2015, Unable to Invest in Legacy Systems Replacement, Utilities Will Invest 27% of IT Budgets on Hybrid/Composite Solutions to Patch in Capabilities for Growth/Innovation

Associated Drivers

IT Impact

Guidance

Decision Imperative 3: By 2018, 80% of Utilities Will Still Not Have a Chief Digital Officer to Orchestrate Digital Transformation and Convergence of Operational and Consumer Technologies With IT

Associated Drivers

IT Impact

Guidance

Decision Imperative 4: By 2017, 45% of Utilities' New Investment in Analytics Will be Used in Operations and Maintenance of Plant and Network Infrastructure

Associated Drivers

IT Impact

Guidance

Decision Imperative 5: By 2018, 45% of New Data Traffic in Utilities' Control Systems Will Originate From Networked, Non-Utility Owned DER (Distributed Energy Resources)

Associated Drivers

IT Impact

Guidance

Decision Imperative 6: In 2015, 60% of Energy Retailers Will Still Fall Short of Implementing Omni-Channel Capabilities, Missing Out on Meeting Expectations for an Effortless Customer Experience

Associated Drivers

IT Impact

Guidance

Decision Imperative 7: Cognitive Systems Will Penetrate Utilities' Customer Operations Increasing Speed of Action and Reducing Cost-to-Serve by 10% in 2018

Associated Drivers

IT Impact

Guidance

Decision Imperative 8: Capitalizing on the Consumer Mobility Wave, in 2015, of the Top 3 Priority Actions, 60% of Utilities Will Focus on Transitioning Enterprise Mobility to the Next Generation

Associated Drivers

IT Impact

Guidance

Decision Imperative 9: By 2018, Cloud Services Will Make Up Half of the IT Portfolio for Over 60% of Utilities as These Companies Seek to Reduce Costs

Associated Drivers

IT Impact

Guidance

Decision Imperative 10: By 2015, 45% of Utilities Will Find That the Overwhelming Focus on Compliance has Compromised Their Security Efforts and Strategy

Associated Drivers

IT Impact

Guidance

Essential Guidance

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Related Research

Synopsis

Referencing Documents
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