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TECH SUPPLIER Oct 2018 - Market Forecast - Doc # EMEA44402818

EMEA Video Communications Platform-as-a-Service Forecast, 2018-2022

By: Melissa FremeijerSenior Research Analyst, European Telecommunications and Networking

Table of Contents

List of Attachments

IDC Market Forecast Figure

Figure: EMEA Video Communications Platform-as-a-Service Revenue Snapshot

Executive Summary

Advice for Technology Suppliers

Market Forecast

Figure: Video PaaS Categories, Applications, Primary Focus

Table: EMEA Video Communication PaaS Revenue for Share and Show Me, 2017-2022 ($M)

Table: EMEA Video Communication PaaS Revenue for Show and Tell Me, 2017-2022 ($M)

Table: EMEA Video Communication PaaS Revenue for Educate and Entertain Me, 2017-2022 ($M)

Figure: EMEA Video Communication PaaS Revenue by Subregion, 2017-2022

Table: Western Europe Video Communication Platform as-a-Service Revenue, 2017-2022 ($M)

Market Context

Pricing Assumptions for the Forecast

Fixed or Flat per-User per Month

Metered Pricing

Market Price Evaluation

Prominent Providers

Use-Case-Driven Forecast: Applications and Segments

Share and Show Me

Intra- and- Intercompany Communication and Collaboration

Video-Assisted Sales

Video Banking

Telehealth and Tele-ICU

Show and Tell Me

Video-Aided Customer Support

Video-Assisted Field Services

Video-Assisted Claims Appraisal

Educate Me


Entertain Me

Media and Entertainment

Drivers and Inhibitors


Digital Transformation Agenda

The Power of API Platforms to Deliver Real-Time Video


Quality and performance

Behavior and Adaptation/ROI Uses Cases

Significant Market Developments

Changes from Prior Forecast

Market Definition


Related Research


Related Links