target audience: TECH BUYER  Publication date: Oct 2021 - Document type: IDC PeerScape - Doc  Document number: # EUR143733618

IDC PeerScape: Best Practices for the Next Normal of Government Tax Agencies

By: 

  • Shawn P. McCarthy
  • Gerald Wang
  • Massimiliano Claps
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Table of Contents


  • IDC PeerScape Figure

    • Figure: IDC PeerScape: Best Practices for the Next Normal of Government Tax Agencies

  • Executive Summary

  • Peer Insights

    • Practice 1: Make Taxation Seamless for Taxpayers

    • Challenge

    • Examples

    • Guidance

    • Practice 2: Nurture Business and Data Competencies

    • Challenge

    • Examples

    • Guidance

    • Practice 3: Drive Agile Innovation

    • Challenge

    • Examples

    • Guidance